mql vs sql

The Differences Between MQL vs SQL

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One of the biggest challenges businesses face is the lack of communication between their marketing teams and their sales teams. It’s not uncommon for a marketing team to use a variety of strategies to convert a lead and then move on to the next one, assuming sales will pick up where they left off. However, not all leads are the same. Some leads need to be nurtured further and aren’t ready to be engaged. Without any kind of communication with marketing, your sales team is more likely to engage leads that aren’t ready to make a purchase yet while missing out on leads that are. This is why identifying leads as MQL (marketing qualified leads) or SQL (sales qualified leads) is important. But how exactly do you determine whether a lead is an MQL vs SQL?

The Difference Between MQL(marketing qualified leads) vs SQL (sales qualified leads)

Not all leads are of high quality. Just because someone is visiting your website doesn’t necessarily mean that they are a good prospect. You won’t want your sales team wasting time trying to engage with someone who might only have a passing curiosity in your products or services. That’s why you’ll want your marketing team to identify leads who are MQLs. An MQL is a lead that has been identified as someone who is likely going to become a customer, which means that they have value to your business.

Similar Article: A Brief Guide to Sales Lead Generation

However, just because they are likely to become a customer does not mean your sales team should engage just yet. They are likely still in the beginning stages of their buyer’s journey and are still doing research on their own. Trying to close a sale at this point may push them away. It’s only once the lead has taken actions that indicate that they are likely going to make a purchase that they become an SQL. It’s once they are an SQL that your sales team can engage with them.

mql vs sql

Determining MQL vs SQL

The most effective way to label leads as MQL or SQL is through the use of a lead scoring software. Lead scoring software allows you to designate points based on certain qualifications. For example, you can assign a point for downloading an eBook or watching a video on your site. It’s not just specific actions that you can assign points to either. You can assign qualifying points based on demographic information, company information, social engagement, and email engagement as well. You can even assign negative points. For example, if you’re a local business and the lead fills out a form that indicates they live outside of the country, then negative points can be assigned. This ensures they don’t get mislabeled as an MQL.

You will need to determine at what point total a lead becomes an MQL and an SQL. This will require input from both your marketing and sales teams. As to how to decide on how many points to assign to certain qualifications, you’ll need to make use of your analytics. For example, you might find that leads who download a specific whitepaper are more likely to go on and make a purchase. As a result, you’ll want to assign more points to this action.

 

Knowing where your leads are in their buyer’s journey is essential to knowing when to engage with them. As a result, using lead scoring to identify your leads as MQLs and SQLs will help to increase your sales team’s success rate. However, in order for your lead scoring system to be effective, your marketing team and sales team are going to have to work together.

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How Much To Advertise on Instagram And Why It ‘s Worth The Cost

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As many businesses have realized, visual content engages leads much more effectively than written content. The reason is simple: humans are visual creatures and process visual information 60,000 times faster than text. It’s no wonder why social platforms that focus on visual content are growing in popularity. Take for example Instagram, which as of 2018 had almost one billion active monthly users. Studies have revealed that the engagement rates of brands on Instagram are ten times what they are on Facebook. If you’re not leveraging Instagram to advertise your brand, then you need to begin doing so. The following are a few questions you might have about getting started on Instagram.

How Much To Advertise On Instagram?

First of all, using the basic features that Instagram offers is free. This means that you can post content without having to pay for it. For example, you can just post images or short videos on a daily basis with basic captions. While you can get a lot out of the free features of Instagram, to really increase engagement you’ll want to invest in Instagram ads.

When setting up an Instagram ad, you’ll only pay for the number of clicks your ad actually gets. You bid how much you’re willing to pay per click. This determines how competitive the ad will be (a higher bid means a more competitive ad). You can also set limits on how much you spend per day, meaning that you’ll never go over budget. As to how much you can expect to pay per click, most Instagram ads run somewhere between $0.50 and $1 a click. However, in more competitive industries, that CPC (cost per click) rate can certainly be a lot higher. You can also pay on a CPM (cost per mile), which focuses on impressions. On average, it costs around $5 to $6 per thousand impressions.

Similar Article: Social Media Solutions: Understanding The Importance of Social Media Engagement vs. Following

How Can You Use Instagram Effectively?

The following are a few tips on how you can use Instagram ads effectively:

Know your audience – Instagram ads lets you define your audience (including by age, location, language, interests, behaviors, and more). Not knowing who your audience is will make it more difficult to define the right audience to advertise to. As a result, your ads will not be very cost-effective.

Choose your placement – You can choose where your ads will be placed, such as on Instagram feeds, Instagram stories, Facebook feeds, Facebook instant articles, or on the right column of Facebook. You can even choose to target certain devices (such as mobile devices) or operating systems.

Find influencers – Tagging influencers or reaching out to them to see if they want to promote your brand can help to lower your ad costs significantly due to the number of relevant followers they’re likely to have.

Track your relevance score – Facebook has a relevance score that you should track to identify how efficiently your budget is being used.

What Makes Instagram Worth the Cost?

The following are a few of the main reasons why it’s worth investing in Instagram ads:

Target specific leads – You can target specific demographics in specific locations, thereby making your ads more effective at engaging a target audience.

Reach a massive audience – Not only can you target countless users on Instagram, but because it’s owned by Facebook, you can run your Instagram ads on Facebook as well

 Use outside links – While you can’t include clickable links, you can include any link you want in the caption (users just have to copy and paste it). This means you can drive viewers to any landing page you want.

Create longer videos – Instagram limits videos to 15 seconds in length unless you’re using Instagram ads, in which case your videos can be up to 30 seconds long. There are many social channels that you can advertise on, but Instagram is one of the most effective at generating user engagement. This is especially true if you invest in Instagram Ads. When looking into how much to advertise on Instagram ads, understand that you’re only paying for clicks or impressions, making it a very cost-effective strategy.

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5 Ways to Revamp Your Email Marketing Strategy and Increase ROI

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Email marketing is an affordable and effective tool to help your rand stay in touch with customers to ensure more revenue. In fact, studies show that robust email marketing strategies have an ROI of about 4400%.

If your email marketing performance is subpar, there are several strategies you can implement to ensure better results. The following tips can help improve your email marketing results and grow your business.

  1. Plan Your Emails

Your emails may contain helpful and resourceful content, but you may not get optimum results if they’re not well-planned.

The email subject line is the first aspect your recipient sees before opening the message. Ideally, the brief statement should grab your recipients’ attention and compel them to open and read your email.

Similarly, no one wants to read a disorganized email with a cluttered layout. This overwhelms your recipients, increasing the chances of abandonment.

Instead, plan and organize your layout to maximize user experience. This means you should incorporate white space and strategically place the visuals and text to make the email easy to navigate and digest.

  1. Build a Quality Email List

Building a quality email list is one of the most complex parts of email marketing strategies. However, you can simplify the task by determining your business’s best subscriber acquisition method.

If your website attracts many visitors, you can use it to convert the traffic to subscribers. Most importantly, even a slight increase in subscribers can impact the number of people that become your customers.

You can start by improving the exposure of your lead magnets by including them in relevant content across different channels. Alternatively, depending on your brand offers, you can develop quality lead magnets focused on the type of subscribers you want to attract.

The goal is to optimize the available opportunities for visitors to opt into your email list by ensuring your most popular content has valuable downloadable resources for your audience.

  1. Segment and Personalize Your Emails

When you send a similar message to your email list, you forego the opportunity to get optimum returns in your campaigns. Instead, break down the subscribers into different segments depending on their engagement levels and stages in the buyer journey.

Ideally, you can use the purchase frequency or other significant customer data to group your subscribers based on your goals.

Your subscribers want different content depending on their needs, so you should customize the messaging to serve their needs. However, this doesn’t happen in a day. Start with two segments –frequent customers and non-customers and proceed from there.

Personalization works in tandem with segmentation to ensure optimum email marketing performance. And since open and CTRs are the top KPIs in email marketing campaigns, personalization is critical to enhancing engagement rates. Typically, custom emails have a 26% higher open rate and generate more transactions.

For instance, addressing your audience by name can boost engagement due to higher open rates. Most importantly, using various data sets, like customer interests, demographics, and engagement behaviors, can enhance your personalization strategy. This helps establish and nurture a relationship with your audience, essential for higher conversions.

  1. A/B Test Your Emails

People often get comfortable once they establish a routine. While routines are critical in email marketing, tweaking the approach can be beneficial. It helps you gain the invaluable insight necessary for improvement.

You can pick an element in your email marketing strategies and adjust it to determine the performance. For instance, you can start with email length and format to see which version performs better. If your emails are concise, but some of your customers want more content, you can add more sections and observe the performance of your newsletters.

Regardless of the size, ensure the content is resourceful and awesome to ensure high customer engagement levels.

Also, you can test different subject lines for specific groups and analyze the performance. After some experiments, you can determine the best variation for different groups in your email list segments.

For instance, you can test different CTAs, like buttons and links. You divide the subscribers into two groups and send a different CTA for each group. After collecting and analyzing the data, you can quickly determine the most effective option since the two groups share specific characteristics.

The insights can inform your present and future decisions when adjusting or deploying your next email campaign. The idea is to pick the best format based on your results.

  1. Mobile Optimization

Most subscribers open and read emails on smartphones, accounting for 41% of email views. Therefore, mobile optimization is critical to maximizing your email marketing ROI.

Maximize your use of plain text and break content into scannable sections that fit into smaller screens. In addition, keep them brief to enhance engagement. Quantity doesn’t always win when it comes to mobile users.

High-resolution images may look stunning on a desktop, but they may work against you when targeting mobile users. Therefore, make sure to use lower resolution for mobile content.

However, you can still use high-resolution images with the right tools to compress the images based on the user’s device. It’s always a good practice to consider the resolution capability of most device users to ensure the images are crisp across all devices.

Bottom Line

The email marketing process consists of multiple parts that require careful planning. While the process can be overwhelming, you can make the project manageable by developing a robust strategy to implement and track your campaigns.

Most importantly, you should create email marketing strategies you can use to simplify things depending on your business goals. Regardless of your approach, it would be best if you implemented a measurable strategy that streamlines your efforts when creating targeted campaigns.

 

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Learning from the Best: 10 Examples of Great Website Design 

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Building a website is simple. But designing a website that meets all the modern web design requirements and works for your unique customers and business is challenging. Most companies create compelling websites but end up sacrificing performance or the user experience. Others prioritize simplicity and convenience but end up with poorly optimized sites. In the sections below, you’ll explore 10 examples of great website designs to inspire your creativity the next time you design a website.

1. Dropbox

 

If there’s one website that has done a great job designing a super rsponsive website, it’s got to be Dropbox. This cloud storage and file hosting company has made sure that every site visitor, regardless of the device they use to access the site, enjoys the best navigation, graphics, and content.

Every aspect of the site design, from the font color to the navigation buttons, has been carefully customized for every device, ensuring compatibility and interactive experiences for the varying screen sizes.

For instance, on the desktop, a small arrow directs users to scroll down for more content, helping to minimize the bounce rate. However, this is absent on the mobile version, as users are more likely to scroll down easily.

2. Freshbooks

 

 

Freshbooks is an accounting website with one of the best homepage designs, thanks to the simple and minimalist copy, inspiring visuals, and the strategic use of white space in web design. The site also uses a perfect blend of colors with easy-to-spot CTA buttons. There’s also a well-organized navigation system that makes it easier for first-time site visitors to find solutions to their complex accounting problems.

3. Walmart

 

 

Walmart is one of the leading online marketplaces offering a one-stop shopping experience. The retail giant has prioritized convenience by streamlining the checkout process. Once you’ve selected the items you want to buy, you won’t be taken to a new checkout page. Instead, an on-page checkout sidebar allows you to complete your shopping without even signing up. A cart storage option saves your cart for up to three days if you forget to complete the checkout process or are distracted while on the site.

4. Nike

 

 

Nike is one of the leading sportswear companies whose success is rooted in simplicity and convenience. The same is reflected on its website, which prioritizes a minimalist design and easy navigation. Nike’s checkout process, for instance, is one of the simplest yet super interactive. If you enter the correct information during checkout, a green checkmark appears, allowing you to continue shopping.

There’s also an auto-fill address feature that saves you time during checkout. By simplifying the time-consuming steps and focusing on web design principles that boost conversions, Nike has successfully attracted and even retained more converting prospects.

5. Uber

 

 

Uber falls into the category of companies that prioritize their homepage design, and it’s obvious why. Imagine landing on the Uber website and reading through needless copy, images, or videos before requesting your ride. Now think of a ride-sharing or service company that has made its home page simple, straightforward, and effective. You need to choose what you want, and you’re directed to the service almost instantly without going through the tedious sign-up process.

 

25 Website Must Haves For Driving Traffic, Leads & Sales

 

6. Wired

 

 

WIRED, a leading technology magazine and online publication, is among the many sites that have done a lot to improve the user experience. When you browse through the site using a PC or desktop, you’ll find multiple columns and a handy sidebar, but switching to your mobile transforms into a single column for smooth navigation.

The company also pays keen attention to details, such as adjusting image ratios to fit perfectly on each device. And for even more simplicity on mobile, they’ve combined search and newsfeed filter icons into one button.

7. Slack

 

 

Slack is a business messaging app that’s been in the market for nearly a decade. The brand is known for its focus on simplicity, and they have successfully made it one of their competitive advantages. Slack has ensured that its site is easy to access and navigate, no matter the screen size of your device.

You’ll see customer logos in a neat three-column layout on a computer. But they have switched it to a single-column design on mobile phones for better viewing. And their call-to-action buttons? They span the whole column on tablets and mobiles, so you won’t accidentally click something else.

8. Shopify

 

 

Shopify has built a reputation as one of the leading e-commerce website builders thanks to its robust features, comprehensive support, and intuitive user interface. The Shopify website is one of the few that has managed to strike a delicate balance between site consistency across devices and enhanced user experience.

If you access the official Shopify website from a desktop or phone, you’ll find that most things remain unchanged except for the CTA buttons and a few menus. Additionally, Shopify is among the few sites that enjoy impressive web page speeds despite using graphics-intensive image carousels.

9. IBM

 

 

As one of the leading technology companies, IBM has set an excellent example for companies looking to create a fully-immersive site experience. The company has gone the extra mile to make its site not only responsive but also interactive, unique, and modern.

When you land on IBM’s homepage, you’ll be greeted with a responsive background, interactive videos, and a bold CTA. And while the IBM website is far from simple, it has incorporated complex design tools, from AI features to game-like functions, to create an immersive site experience.

10. Airbnb

 

 

Airbnb uses some of the best design strategies, such as easy navigation, a consistent color scheme, and text minimization, to ensure user-centricity and enhance the customer experience. The homepage, for instance, displays lightweight graphics consisting of images and short, engaging videos.

All the media elements on the homepage have been carefully chosen to engage and convert without compromising site performance. The images of stunning rentals, from all across the globe, for example, create a sense of urgency and encourage site visitors to book their dream Airbnb.

Bottom Line

In today’s interconnected world, online presence significantly influences marketing, customer engagement, brand identity, and business growth. However, the discussed 10 examples of exceptional website designs emphasize that merely having an online presence for the sake of it is insufficient.

To truly make an impact, you must rethink every aspect of your online presence, considering not only how your website looks but also how customers can access, browse, and interact with it. Moreover, it is essential to incorporate these considerations into your digital strategy and plan regular updates to your website and its features.

 

 

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Ways You Can Improve Your Email Personalization

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Email marketing is one of the time-tested marketing strategies used by many businesses. And while it’s popular, many business owners and marketers struggle to get their email marketing campaigns to deliver the desired results. For many, their emails often go unnoticed or ignored by their audience. If this is the case, you’re not alone. The vast amount of emails people send and receive daily means that it’s easy for your message to get lost in the shuffle. And that is where email personalization comes in.

By tailoring your emails to each recipient, you can ensure your message stands out and grabs their attention. In a recent McKinsey report, 71% of consumers expected businesses to offer personalized communication, and 76% said they would likely feel frustrated if this didn’t happen. So, let’s discuss email personalization and explore effective ways to implement it in your marketing strategy.

email personalization

What is Email Personalization?

Email personalization is a powerful marketing technique that allows businesses to connect personally with their customers. It involves using subscriber data to create tailored email content that speaks directly to each recipient. This can include anything from addressing the recipient by name to sending personalized recommendations based on their shopping preferences.

The goal is to make the email more relevant and engaging for the recipient, increasing the likelihood that they will open it, read it, and take action. Personalizing emails also means sending out relevant, timely, and irresistible content to the recipient. This helps businesses improve their relationship marketing strategies, deliver value and drive more sales.

Why Personalize Your Emails?

Email marketing is an essential tool for businesses of all sizes, but it doesn’t always yield the expected results. This is especially true if you fail to personalize the emails to connect with the audience more deeply. Here are some reasons you should consider personalizing your emails.

  • It increases email’s open rates. Personalizing your emails, especially the subject line, can significantly increase the open rates. Making your emails more personal will make a better first impression and encourage more people to open up and engage with your content.
  • It drives engagement. When you personalize your emails, you’re showing your subscribers that you value them as individuals. This can build trust and encourage engagement with your brand. By providing a personalized experience, you’re more likely to foster long-term customer relationships.
  • It boosts your revenue. One of the most compelling reasons to personalize your emails is that it can increase revenue. People are likely to spend money with businesses that appreciate them and provide a personalized experience.

Email Personalization Strategies 

Now that you know the benefits of personalizing your email marketing, let’s explore some common strategies you can implement. It’s worth noting that personalization is the future of digital marketing, and now is the time to rethink how you communicate and interact with prospects. Here’s how you can make email personalization work for you.

Use Segmentation 

Customer segmentation is the foundation of most personalized email marketing strategies. It involves grouping subscribers or prospects into segments based on shared characteristics, such as gender, location, or organizational role. Using the data collected to segment subscribers, you can make each email seem like it was written specifically for them.

segmentation

To collect segmentation data, you must create an email sign-up form that is quick and easy to fill out. You must also collect useful information such as demographics, email frequency preferences, psychographics, etc. Additionally, you can use interactive elements and surveys to collect more data and refine your messaging to contacts. Integrating your email marketing tools with your CRM can also offer timely insights. This can help you send targeted messages based on what your subscribers do online.

Use Triggered Emails 

Triggered emails fall into the category of behavioral marketing and are a great way to make subscribers feel like you know them. You can send these emails based on subscribers’ actions, such as abandoning a cart, registering for an event, or changing profile information.

To make the most out of triggered emails, you want to send them at important moments, such as when a customer engages with your product or reaches a personal goal. You can also add subscriber tags to segment and target subscribers based on their actions. This will help you send relevant messaging to your contacts as their interests and needs change.

Use Personalized Content 

When your emails feel like they’re coming from a friend, subscribers will be more likely to engage with your brand or content. To achieve this, you should make your email copy friendlier. You should also avoid jargon and use language that your customers will understand and relate to.

Another way to add personality to your emails is to use humor. Humor is an excellent icebreaker and can help to establish a rapport with your prospects. By injecting a little humor into your emails, you can create a relaxed and enjoyable experience for your customers.

But personalization goes beyond just being friendly and personable. It also means being relevant. You need to use the data you gather about your customers to craft content tailored to their interests and needs. By sending them relevant information, you show that you care about their needs and are committed to providing value.

Use Dynamic Content

Another way to take your email marketing to the next level is to use dynamic content. With dynamic content, you can personalize certain parts of your email to resonate with specific recipients. That means different people will see different content based on their interests or preferences.

The beauty of dynamic content is that it allows you to deliver the right message to the right subscriber at the right time. Remember, displaying the content your subscribers are interested in can improve engagement and drive more conversions.

Send Emails from a Person

If you want to make a real impact with your email marketing, it’s time to start sending emails from a person, not just a business. Research shows that people trust and engage more with emails from a real person than a faceless corporation.

Using a real person’s name and photo in the “From” field can add a personal touch to your emails that will help your business stand out from the competition. Several companies have tested this strategy, and it’s proven to work. It’s also a simple yet effective way to build trust and engagement with subscribers.

Get Started Today 

In today’s digital marketing age, email communication is prevalent, and personalization is often the key to effectively connecting with consumers. Personalizing your emails increases open rates, drives engagement, and boosts revenue. The strategies we highlighted above can help you deliver value more effectively while establishing long-term customer relationships.

Omnichannel Personalization: Creating a Seamless Customer Experience

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As customers become more connected, their expectations for a seamless and personalized experience continue to change. Nowadays, customers use multiple channels to research, compare, and purchase different products, creating a complex web of touchpoints that businesses must navigate. That’s where omnichannel personalization comes in to help businesses deliver unique experiences to each customer, regardless of where they are in their customer journeys.

In the sections below, you’ll learn more about omnichannel marketing and personalization, including tips for creating a seamless customer experience that drives loyalty and revenue.

Understanding Omnichannel Personalization 

Omnichannel personalization is a customer-centric marketing approach that uses data and technology to create a more personalized and relevant shopping experience for customers. It involves collecting and analyzing data from multiple channels, including online and offline interactions, to gain insights into customer behavior and preferences.

This marketing approach enables businesses to create a consistent customer journey that meets varied and unique customer expectations. By providing a more personalized experience, businesses can increase customer loyalty, reduce churn, and drive more revenue.

What Makes Up Omnichannel Marketing and Personalization 

Over the years, disruptive technologies such as Machine Learning, big data, and data science have given rise to hyper-personalization. Here, businesses are expected to deliver cross-channel experiences tailored to the customers’ needs, behaviors, and preferences. Below are the key factors you should implement if you are looking to provide the best possible customer experience.

1. Marketing Automation 

Marketing automation involves using software to automate repetitive tasks such as social media posting and email marketing. It saves time and helps provide a more personalized experience for customers. Benefits of marketing automation include increased sales productivity and a reduction in marketing overhead.

Companies using marketing automation to nurture prospects see a significant increase in qualified leads, which results in larger purchases. A survey by Annuitas Group found that businesses that use marketing automation see up to a 451% increase in qualified leads. These leads also make purchases that are 47% larger than the non-nurtured leads.

2. Customer Data Collection 

Collecting relevant customer data is crucial to refining your marketing strategy and improving the customer experience. This data can be quantitative, like website bounce rates, or qualitative, like customer reviews. With the right analytics tools, you can gather information about demographics, customer behavior, and brand sentiment.customer data collection

Customer data collection helps retailers better understand their customers and provide an omnichannel experience. To do this effectively, you need a robust customer data platform to gather, store, and analyze the available data.

3. Optimized Website Design

When optimizing your website design, you should create web pages that work well on mobile devices, tablets, and desktops. If your website isn’t responsive, it won’t display properly on smaller screens. Always ensure that your website provides a consistent experience to every customer, regardless of which device they use to view it. You should also prioritize website navigation design to ensure users can easily browse your website, find what they’re looking for, and easily make purchases.

4. Social Media Integration

As the name suggests, social media integration extends your marketing efforts by directing your social media followers to your website or app. It’s also a way of making your social platforms more accessible to your target audience and customers. Brands must integrate all their customers’ social media networks into their omnichannel setup.

Ecommerce brands, for instance, can use social media integration tools to import and display user-generated content on their ecommerce sites automatically. This can help build trust with potential customers and drive conversions.

5. Multichannel Analytics

Multichannel analytics is a process that merges data from different sources into a single location. This makes it easier for businesses to monitor sales across multiple channels. For instance, if a business owner owns three online stores, they can aggregate the data from each store into one location with the help of multichannel analytic tools.

By doing so, they can understand their customers and their behavior on the website, which can help them plan effective promotion campaigns that are more likely to convert. Multichannel analytics also allows businesses to track the effectiveness of their omnichannel marketing strategy, so they can optimize performance while reducing cost.

 

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Benefits of Omnichannel Personalization 

Personalizing customer experiences and prioritizing their needs and expectations can greatly impact your business. Below are some of the key benefits of embracing a customer-centric marketing approach.

1. Enhanced Customer Experience 

Omnichannel marketing enables businesses to offer customers personalized experiences tailored to their preferences and behaviors. By leveraging data from multiple touchpoints, brands can send customized messages, showcase relevant products, and provide exceptional customer service. A seamless and personalized experience boosts customer satisfaction and improves loyalty.

2. Increased Sales and Conversions  

Personalized customer experiences increase the likelihood of converting prospects by providing relevant and timely interactions. By catering to each customer’s unique preferences, businesses can improve the customer journey and encourage purchases. Omnichannel marketing and personalization have been shown to increase annual sales and customer lifetime value, directly boosting business growth.

3. Lower Customer Acquisition Costs

Creating a personalized omnichannel experience helps retain customers and reduces customer acquisition costs. By providing relevant interactions, businesses can increase customer loyalty and target their advertising spending more efficiently. This approach helps companies optimize their marketing budget and reduce the cost of acquiring new customers.

4. Cost Optimization

By analyzing customer behavior data, brands can identify the most effective channels to reach their target audience. With this knowledge, businesses can optimize their marketing stack, streamline processes, and reduce costs associated with operating multiple channels. Omnichannel personalization helps to optimize resources, reduce waste, and ensure efficient use of budgets while delivering a seamless customer experience.

Getting Started With Omnichannel Personalization 

Implementing an omnichannel marketing strategy is a complex process requiring technological and organizational alignment. To get started, you need to get buy-in from top management, set measurable goals, and build a strategy around those goals. You should also conduct a data inventory to understand the available data and how to use it to achieve your objectives. Additionally, it’s important to establish an internal governance model for executing your omnichannel strategy before creating a roadmap.

To simplify the implementation process, you can start small by focusing on the most valuable use cases and existing touchpoints. This approach is more practical and essential as the boundaries between the digital and physical worlds continue to merge. By taking small, manageable steps towards omnichannel personalization, you can gain a competitive edge and improve customer experience across all touchpoints.

 

 

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OTT Marketing 1

8 Reasons to Invest in OTT Marketing

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OTT marketing is a form of marketing in which ads play during the streaming of content provided via high-speed Internet connections. Because it’s so important to stay on top of the latest trends in order to avoid falling behind your competition, OTT marketing is something every business should explore. As new technologies emerge, new marketing opportunities tend to present themselves. For example, the rapid adoption of streaming services, from Netflix to Hulu, over the past few years has led to the growth or OTT marketing (over-the-top marketing). Of course, that’s not the sole reason why you should consider implementing an OTT marketing strategy. The following are some of the major benefits of investing in OTT advertising:

1. Reach A Huge Audience
2. Target Your Audience More Effectively
3. People Will See Your Ads
4. Improve Engagement
5. Obtain Better Data
6. OTT Campaigns Are Flexible
7. You Can Test Your Campaigns
8. OTT Ads Are Cost-Effective

1. Reach A Huge Audience

It’s estimated that there will be close to 200 million streaming viewers within the next few years. This means that you’ll likely be able to reach a huge part of your target audience via OTT advertising. Not only are streaming channels, incredibly popular, but more streaming platforms are launching every year; both Disney and Google recently launched their own channels. Additionally, users have the ability to stream content on these platforms from almost any device, including TVs, computers, smartphones, and tablets.

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2. Target Your Audience More Effectively

OTT advertising essentially combines the effectiveness of TV ads with the ability to target specific audiences that digital marketing tends to provide. For example, OTT marketing allows you to target viewers in specific areas using GPS data. You can also leverage behavioral data based on the platform viewers are using as well as the content they are streaming. Additionally, you can also target viewers based on demographics.

3. People Will See Your Ads

OTT Marketing2

Whereas people often change the channel when watching something on cable whenever there is a commercial break. people who are streaming content rarely do this. This is because they can’t just flip back to the stream they were watching after the commercials have ended. Switching streams is inconvenient and most people are too engaged with the content that they are streaming to constantly switch back and forth. Because of this, people who are streaming content are more likely to watch the entirety of the ads that are shown. In fact, it’s estimated that roughly 98 percent of OTT viewers watch the entire ad that’s shown to them. This means that your OTT efforts are more likely to have an impact on their intended audience.

4. Improve Engagement

Many streaming platforms allow their viewers to choose between OTT ads during content breaks. This helps to personalize their experience; however, it also means that they will likely be more engaged with the ads that play since they chose to view them. As such, OTT ads are a good way to get your message across more successfully.

5. Obtain Better Data

When it comes to traditional TV advertising, viewing data is based on larger sample sizes. OTT marketing provides much more helpful data in terms of who is watching your OTT content. Some of the data that you’ll have access to includes what demographics were watching your content, what it was that they were watching, exactly when they were watching it, and from what device they were streaming on. All of this data is invaluable in regards to adjusting your OTT campaigns for better results.

Also Read Traditional Marketing vs. Digital Marketing

6. OTT Campaigns Are Flexible

You’re not locked in when you pay for OTT advertising. Many platforms allow you to start, stop, and resume your OTT campaigns at any point in time. This means you can manage your campaign settings and the commercials you’re running in real-time to obtain better results. As a result, you can leverage the data that you’re collecting on your OTT campaign to make improvements.

7. You Can Test Your Campaigns

Because OTT campaigns are often flexible, you can test your campaigns by targeting different audiences and ads to see what works best. Think of it as a form of A/B testing except for OTT marketing.

8. OTT Ads Are Cost-Effective

Instead of paying for the placement of your ads, you’re paying for actual ad views. Because you’re also able to target specific audiences more effectively, your ads will also likely result in a higher ROI. As a result, OTT ads are actually very cost-effective, especially when you take into account the fact that OTT ads engage viewers and can be adjusted throughout the campaign as well.

These are some of the main benefits of investing in OTT marketing. Although traditional TV advertising can still be effective, OTT marketing is an excellent way to reach your target audience and to complement your existing and future inbound marketing efforts.

Digital Communication Tools to Help Build a Human Brand

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Whether you’re a brand looking to establish a human connection with your audience or an individual seeking to engage with peers and build professional networks, leveraging these digital communication tools will undoubtedly enhance your ability to connect, collaborate, and succeed in the digital age.

The success of your brand depends on much more than just convincing a potential customer to try your product. While in the past the customer experience has been based around the product being offered, these days, you need to look at the big picture. It’s not just about the customer experience in regards to your product. It’s about the emotional connection that they are able to form with your brand.

Customers don’t just want a product, they want a relationship with the brand that is selling them that product.  You need to focus on fostering an emotional connection instead of just trying to build awareness for a certain product. Fortunately, building an emotional connection with your audience is easier than ever before with the number of digital communication tools that are at your disposal.

The Importance Of An Emotional Connection

Customers are human beings. They have hopes, dreams, and feelings. In a world where their product choices are practically limitless, they will want much more out of a brand. They do not want to engage with a corporation. Customers want to engage with a brand that’s relatable on a personal level. Their desire for connection in such a world is not surprising. A brand that is able to touch them emotionally is going to make them more engaged.

There are many ways that you can do this; reinforcing the beliefs or perspective of your audience, supporting the goals or perspective of your audience, or challenging your audience to do greater things.

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How Digital Communication Tools Can Help Foster An Emotional Connection

Engaging on an emotional level with your audience is easier than it’s ever been, as long as you make the effort to do so. The following are just a few ways that digital communication tools can help you to connect with your audience emotionally and to build meaningful relationships with them:

  • Video content – When it comes to content, few other forms are able to engage audiences on an emotional level like video content. There are numerous reasons for this. First of all, people consume visual content much more easily than written content. Secondly, you can use actors or even real figures that audiences can relate to on a personal level. Thirdly, you can emphasize certain emotions much more effectively through the production of video, from the look of how it was filmed to the type of music that’s used to how the video is edited.
  • Segmentation – Segmenting your leads and customers based on the data you’ve collected (via opt-in forms, surveys, and more) will provide you with valuable insight into who your audience is and how you can connect with them. It also allows you to personalize your content much more effectively, which will make it easier to drive engagement.
  • Social interaction – The use of social channels makes it easy to engage with your audience directly. Direct interaction makes it easier to build meaningful relationships. You’ll have a bigger emotional impact on those who witness the interactions on social media as well.

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Building a human brand will help you build long-term relationships with your audience based on real emotional connections. Use the digital communication tools available to you to emphasize emotion in your marketing efforts. Doing so will help your audience relate to you on a more personal level, thereby driving engagement with your brand.

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Digital Advertising Trends!

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Regardless of its niche or size, every business must position itself in the market to become profitable. And with digital advertising trends coming up every now and then, it takes considerable effort, time, and resources to design an ideal marketing strategy that will work for your unique business.

As a marketer or business owner, digital advertising is crucial to the continuous growth of your products or business. But many do not know that keeping up with the most recent digital marketing trends often means spending your resources to update processes, upskill employees and acquire new systems and inventories. This explains why marketing takes a significant portion of the budget in most companies.

If you are considering updating or revamping your digital advertising strategy this holiday season, there’s a lot you stand to gain. Besides staying ahead of the competition, you also have the potential to reach new customers while building brand awareness. Here are some digital advertising trends you can implement in your business.

Personalization is Key

Before advertising any product or reserve, you must know who you target and why. Most businesses often run their digital advertising campaigns in silos without a keen understanding of their business, customers, and marketing goals.

For instance, if you advertise some digital products, you must first highlight the goals you want to accomplish. These goals should complement your overall marketing goals and be detailed enough to show who you want to target, when, and how often.

To streamline your digital advertising campaigns, you should have a personalization plan. Personalizing your digital ads means giving your prospects what they want when they want it. This helps optimize your campaigns and increase the chances that your prospects will take the desired action.

But how can you incorporate personalization into your digital advertising? Here are a few tips to consider:

  • Create in-depth customer profiles. Before you can target any of your prospects, you should group them accordingly. You can use AI technology to implement lead scoring and effectively segment your target market for proper personalization.
  • Leverage user data. A lot is nested in the user data collected in the various prospects’ touchpoints. A simple site visit, for example, can give many clues and insights into how the prospects interacted with the website and what needs improvement. You can then use these clues to create a winning video advertising campaign.
  • Use dynamic retargeting to re-engage your audience. Modern personalization techniques allow marketers to show certain ads to certain visitors, increasing the accuracy and effectiveness of digital advertising.

Video Ads are On the Rise

Video ads don’t particularly fall into the category of digital advertising trends since it’s been on the market for quite some time. However, this isn’t to say that video advertising is no longer relevant. In fact, recent statistics from Wyzowl show that 91% of businesses will use video as a marketing tool in 2023, up from 86% in 2022.

If you are wondering why the numbers favor video ads, you must first note that videos have a higher engagement than any other piece of content. Most people love visuals, and marketers are rethinking their digital advertising strategies to reflect this trend.

It’s worth noting that video advertising isn’t simple and often involves lots of creativity and expertise if it’s to make a huge impact. Here are some video advertising tips you can deploy to take your marketing to the next level.

  • Ensure the videos are relevant. You can have the best video ads in the world, but if they are irrelevant they will not convert. Relevancy in the digital advertising niche means different things to different people. But you can simply put it – the videos should speak to your prospects’ problems in a relatable, timely, and persuasive way.
  • Use user-generated video ads. Incorporating user-generated videos into your ads may seem impractical, but it’s easier than you think. All you need to do is ensure the video is edited for length and relevancy.
  • Use first-person experience videos. As the name suggests, first-person videos do away with voiceovers and spokespeople, centering the experience on the customers, business owners, founders, etc. The goal is to showcase some sense of presence, ownership, and authenticity of the brand.

Mobile Optimization

Mobile optimization is one of the digital advertising trends of 2023 that’s proving quite effective in the content marketing niche. With more people using their smartphones to access the internet, it’s becoming increasingly necessary for marketers to adapt their techniques to reflect this trend.

The other reason why a mobile-first marketing strategy is crucial is that new technologies such as AR and VR are predominantly app-based, making smartphones and mobile experiences the absolute winner.

By optimizing content for mobile, marketers and business owners can increase the visibility of their products and brands, helping drive the conversation. Using video content as an example, here are a few mobile optimization techniques you can implement:

  • Use square and vertical videos. Most videos with an aspect ratio of 4:5 are ideal for smartphone users and would work best for social media channels like Facebook and Instagram. For YouTube videos, an aspect ratio of 16:9 is ideal.
  • Keep the videos short. The video ads should be short and engaging.
  • Feature the brand or product message early. Since the video is short, ensure you feature the brand early enough. This ensures prospects know what you are promoting as soon as the ad plays.

Make Digital Advertising a Breeze

Digital marketing is one of the highly dynamic fields, and as a digital marketer, you need to stay up to date with the latest digital advertising trends. The three tips we highlighted above are just a few of the many, so feel free to research and try different techniques before picking the best.

Besides being on the lookout for new digital marketing trends, it’s crucial to constantly review your digital marketing strategies to know whether they are effective. You can seek expert help when monitoring your digital marketing strategies to ensure you have the upper hand.

 

Dan Gartlan helps companies of all kinds drive their business initiatives and achieve their goals. He does this with strategic marketing programs that deliver results. As President of Stevens & Tate Marketing, he has over 20 years of experience across various industries. He continues to share and build brands nationwide.

Web Design

6 Web Design Principles to Increase Conversions

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Putting thought into your web design is a must if you have any ambitions to grow your business. While the content that you host on your site and the strength of your SEO strategy will help you attract leads, your web design will play a big part in your ability to convert leads. Keeping that in mind, the following are six web design principles for conversions:

1. Use A Responsive Design

If you’re not using a responsive design, it means that although your website may load properly on desktops, it may not be displayed correctly on smaller screens, such as those on smartphones and tablets. If your website doesn’t load properly on a smartphone, it will require the user to not only scroll up and down but also left to right — and to zoom in and out. Few mobile users will have the patience to deal with a site like this, which will lead to a significant bounce rate. Use a responsive design so that you don’t lose your mobile leads.

2. Ensure That Your Pages Load Quickly

Even if your site does load properly, few visitors will have the patience for pages that load slowly. It should take no more than one to two seconds for your site to load. If it takes three or more seconds, you’re in trouble. Leads will get frustrated and will likely abandon your site. Test your page speeds to ensure that they load quickly.

3. Don’t Include Too Many Choices

Too many choices can make it difficult for visitors to figure out what they want or to find what they’re looking for. For example, a navigation menu is a great addition. It lets visitors find your blog, contact page, product page, etc. However, if you fill up that navigation menu with dozens upon dozens of links, it becomes overwhelming. Not only will it actually be more difficult for visitors to find what they’re looking for, but too many choices requires them to commit more of their time to make a decision. To capture leads, you need to help guide their decision making–offering too many choices does the opposite. Keep it simple.

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4. Use Negative Space

The visual design of a page should be kept relatively simple to prevent visitors from becoming overwhelmed. The last thing you want is a page covered in text, links, images, videos, and more. This makes it hard to find anything amidst the clutter. To avoid this, make sure that there’s plenty of negative space throughout each page. Negative space helps reduce clutter, gives your site a clean and elegant look, and makes your page easier to scan.

5. Choose Colors Carefully

The way you use color is psychologically important. Colors evoke different emotions and reactions from your visitors. For example, blue indicates trust, which is why it’s a color often used for CTA buttons. However, the colors you choose should reflect the content on your page as well as your brand in general. Just make sure you keep your colors consistent and that you don’t go overboard using colors. You should stick to a few main colors and their variations. Typically, it’s best if you choose one color along with a second that offers some contrast.

6. Use An F-Layout

Studies have shown that the attention of users is focused in an F-pattern. This means that when they first come to a page, they will be most focused on the top left and top right parts of your page. This slowly diminishes as they work their way down, which means the bottom right of a page gets the least amount of attention. Designing your pages so that they display information in an F-layout is therefore a good way to ensure that the information you want to convey is consumed by your visitors. For example, having the bulk of your content on the left side, positioning important links on the top right side, and then adding your CTA to the bottom left will create an effective F-layout.

The design of your website is essential to not only keeping your visitors engaged, but to keep them on your website for as long as possible. The longer you’re able to keep your visitors on your site, the better of a chance you have of converting them. These are six web design principles for conversions that you should consider implementing.

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