Today, a number of brands and advertising agencies rely on social media to connect with their audience. However, with so many companies competing with each other, it is important you look for ways to stand out. Also, creating content that is tailored to go viral or attract your customers. Monitoring and keeping an eye on social media trends can save you plenty of time and effort. This is allowing you to make the most of your audience’s short attention span. Here are some of the most important social media trends that you shouldn’t miss out on:
Facebook Live has been a tremendous success as numerous brands are using the feature to broadcast events, launch new products or simply interact with their audience. However, simply going ‘live’ isn’t good enough as you’ll need to look for ways to engage with viewers by asking questions or suggestions. Live streaming also tests the commitment of your audience, which means that people who are uninterested in the subject will naturally stay clear.
Say Hello to ‘Snaps’ and Expired Content
SnapChat is living proof that you can exploit the audience’s sense of urgency by featuring content that will only last a short period of time. This type of content usually contains short video stories that only last for 24 hours from the initial posting time. Because users are always fearful of missing out on videos, this type of content creates an urgency, causing you to check your phone after every few hours. A number of brands and celebrities have been using snaps to announce exciting news or promote product launches. This helps marketing companies generate immediate results of their campaigns. Recently, Instagram stepped up a notch by introducing a polling feature that allows followers to cast votes on Instagram stories. Users can also customize their poll options to receive a more customized feedback.
Rise of Social-Chat Bots
Social media has revolutionized customer service by introducing chat bots. This is a kind of software application that is built to mimic human-conversation. The obvious benefit of a chat bot its immediate response. Customers don’t have to wait for brand-representatives to get back to their queries. Some chat-bots are used to build lasting relationships with potential customers and audiences. Another notable advantage of using chat bots is that you can always expect the program to be polite to people no matter how rude the customer replies may be.
Influencers are people who have authority of a certain niche and possess the ability to influence a certain audience. In the past few months, you must have seen an incredible rise in influencer marketing, especially on Facebook, Twitter and Instagram. This provides marketing companies the chance to benefit from the influencer’s large social media following list. Brands typically use influencers to host competitions or collaborations that encourages the audience to follow the company’s social media profile.