Tag Archive for: email

How to Improve Your Email Open Rate and Click-Through Rate

An email’s open rate and click-through rate are two metrics that can tell you a lot about the effectiveness of your email marketing campaigns. Additionally, they can be indicators of a company’s overall success. Understanding these two metrics allows you to measure how effectively emails are driving engagement and resonating with your audience. If your company’s emails are suffering from low open rates or low click-through rates, read on to learn how to remedy the situation.

email envelope

Open Rate

An email’s open rate is the percentage of people who opened it out of the total number of people it was sent to. What is considered to be a good open rate varies from industry to industry. A high open rate typically means that your email’s subject line is relevant and compelling, therefore enticing its recipients to open the email. Conversely, a low open rate typically means that your subject line is not catching your audience’s attention. If your emails have a low open rate, there are a couple of actions you can take to increase it. 

1. Redo Your Subject Line:

An email’s subject line is often what makes a consumer decide whether or not they are going to open the email. Therefore, it needs to be descriptive, and draw your audience in. The email’s subject line needs to be short enough to be displayed in full. Do not let the end of it get cut off. You should personalize the subject line by including the recipient’s name. Additionally, you should utilize A/B testing to identify what resonates best with your audience.

2. Make Yourself Known:

Consumers don’t want to open an email if they don’t know who it is from. Ensure that your email clearly shows it was sent from you by setting the sender name to your company’s name, rather than your company’s email address. The sender name should appear the same way on every email you send so consumers can recognize it.

Click-Through Rate

An email’s click-through rate is the percentage of people who clicked on a link in the email out of the total number of people who opened the email. Although they sound similar, an email’s click-through rate is not the same thing as an email’s click rate. Do not confuse the two. An email’s click rate is the percentage of people who clicked a link in the email out of the total number of people the email was delivered to.

Similarly to an email’s open rate, what is considered to be a good click-through rate varies from industry to industry. A high click-through rate typically means that your email is successful in persuading readers to take the desired action. The desired action can be making a purchase, downloading an eBook, signing up to attend a webinar, etc. Conversely, a low click-through rate likely means that your email’s call-to-action isn’t compelling, or that the email itself is not engaging. If your email has a low click-through rate, here are some ways you can increase it:

1. Make Your Email Visually Appealing:

Consumers often find cluttered emails to be overwhelming. Keeping your emails simple makes them visually appealing. Additionally, it makes your email more readable, and makes your call-to-action easier to find. Another aspect of making sure that your emails are visually appealing is making sure that your emails are mobile-friendly, since more and more people are accessing their email accounts on their mobile devices in this day and age.

2. Make Your Call-To-Action Clear:

Your call-to-action’s existence and purpose should both be clear. Visually, your call-to-action should be easy to find in your email. You can achieve a prominent call-to-action by using bold fonts and contrasting colors. In addition to being easy to find, your call-to-action needs to tell readers what to do. It should use action words like “watch,” “subscribe,” “read,” or “download” to guide readers on what they should do next. Using this kind of language consequently creates a sense of importance and urgency that motivates the email’s recipients to immediately engage and click on the call-to-action.

email marketing

Tracking, reviewing, and analyzing your email’s open rate and click-through rate are all essential to the improvement of your email marketing campaigns and therefore your overall company success. Use the 4 tips given above to increase your emails’ open rates and click-through rates.

email marketing metrics

Interactive Email Marketing Trends

With increasing competition in the online marketing world, it is becoming essential for businesses to innovate creative ways to appeal to customers via email. Learn some of the newest interactive email marketing trends to take advantage of.

As opposed to traditional emails that would only contain plain text and occasional attachments, interactive emails are packed with exciting add-ons to appeal to their customers. Below are characteristics as well as advantages of using interactive email marketing trends for your business.

Interactive Email Marketing Trends

Let’s have a look at how we should create interactive email which is in trend:

Increased Compatibility with Google

Google announced compatibility with the media query for their email clients across all devices. This compatibility now allows email developers to include complex email designs without having to sacrifice certain components in order to ensure compatibility.

With the all-new support for media query, developers are now unlimited in their ability to incorporate complex media into emails. Google has also optimized email layouts for viewing between mobile devices and desktop computers.

Animated GIFs

An animated GIF is a combination of static images, containing multiple frames in succession, to create an animated image. It achieves video effect while occupying only slightly more space than a regular image.

These interesting animations can be designed to convey important information about your business. They can also convey information like sales discounts, new product launches, etc.

animated gif.gif

Providing a framework for menu options within emails can allow your customers to quickly navigate through various products or service categories right within the email. This allows you to conveniently present your customers with several options to choose from before they can begin to load new web pages to get to your site.

If you are providing news, customers can quickly scroll through various news categories and see what interests them before they can read further. Travel companies can also offer various packages right within the email for their customers to sieve through.

Princess Cruises Slider-1.png

Integrated Forms

Integrated forms are a highly effective tool for businesses who want to streamline the process of gathering valuable customer information. You should embed the form within the email rather than having the reader link to a new page. Whether it be in the form of a survey or a questionnaire, integrated forms offer a seamless experience within the email itself.

This allows customers to answer questions or make their selections right within the body of the email. There are templates that integrate check-boxes, text boxes for open-ended questions and radio buttons for closed-ended questions.

6 Email Marketing Tips

Rotational Banners

Emails that contain a lot of information can present it in a clean and catchy manner by using rotational banners. These interactive elements allow consumers to flip through multiple images, each with a separate message embedded within.

Rotating banners are perfect for tour and travel companies that are showcasing various packages. Financial institutions like banks that are advertising credit card options or different types of bank accounts can also use this feature. News snippets of various trending stories can also be laid out in rotating banners by news and media outlets.

rotational banner toyota.png

 

Sliders

Sliders can be used to display multiple products within the email at the same time. This allows customers to make comparisons. It also allows customers to access information on multiple products without having to click on their inbox.

Sliders are perfect for companies that launch different variations of the same product and would like information on the various versions to be readily available to the customer. They are also helpful for those sellers who would wish to include a combination of pictures, product specifications and product reviews right within the email.

There are also brand new interactive email designs that are slowly growing in popularity but still pretty new to most email users. These include key frame animation (smoother animations and frame changes than GIFS, with effects such as linear and parallel movement, and hover effects), cinemagraph (using GIFS to create cinematic video-like effects), and compatibility with 2k and 4k resolutions (which includes lack of width limitation and a resolution of higher than 600 pixels).

In conclusion, interactive emails are the future of email marketing. It is important for businesses to stay up to speed with new email marketing trends that they can incorporate into their future marketing strategies. The numerous advantages of interactive emails, as discussed here, continue to make them an online marketing necessity.

email marketing program

Maximizing Email Personalization

Black Friday is one of the largest shopping days, where consumers buy everything from electronics and household items to software, services, and subscription plans. Whatever product or service you sell, Black Friday allows you to market your business and reach as many prospects as possible. But how can you maximize Black Friday sales? One obvious answer is to tap into the power of email personalization.

For many years, many “marketing gurus” have predicted the end of email marketing, but despite the efforts to market its downsides, email marketing remains relevant and more effective than ever. The beauty of email marketing is that you get to reach a more targeted audience. Plus, if you personalize your emails well and sell a real solution to a real problem, converting prospects to customers is cheaper and faster than the other marketing techniques.

In the sections below, we’ve discussed some of the most effective email personalization techniques you can implement to increase Black Friday sales.

Embrace Email Segmentation 

Imagine creating one generic email and sending it to 500 business prospects, i.e., without adjusting anything from the subject line to the closing paragraph. Now, suppose you categorize your prospects into five groups and create an email list for each. And for each category or group, specify the key attributes, such as what sets that group apart.

A perfect example would be categorizing prospects based on age, gender, personal preferences, location, etc. This will allow you to target each email list with a personal touch instead of using a generic email that addresses everyone.

Consider using some marketing automation tools to personalize communication with your customers. Here, you will gather data from your site visits and opt-in forms and use that input to segment your email list further or even feed more relevant information into the various relevant groups.

After successfully segmenting your email list, you can easily and conveniently target your market demographics and increase the odds that those prospects will respond to your email. From then, you can redesign your email campaigns and optimize your marketing to nurture those leads properly.

Use Personalized Content and Messaging 

Segmenting your emails and grouping prospects isn’t a silver bullet in the email marketing niche. You still need to personalize the content you’ll be sending these prospects, and that’s where the real email personalization comes in.

Creating personalized content for each group of prospects ensures you are engaging them at a deeper level. How you will target young prospects in their mid-20s will differ from how you’ll target the older prospects enjoying their retirement.

Effective email personalization lies in how the message is conveyed and the intent of that particular message. Still, personalized content doesn’t exist in silos. There’s a need to deploy other email marketing tactics, such as user-generated content, to enhance the personalization aspects of your email marketing campaigns.

Besides helping you connect easily with prospects, personalized content and messaging allow you to understand your customers better. During the research phase, you might discover that a particular group of prospects prefer certain products over others. This will save you a lot of time and money you could spend with generalized marketing tactics.

Instead, you’ll focus on giving them what they want, removing too many choices for them and replacing that with specific and tailored reasons to take action. And the best part of personalizing your content and messaging? Your prospects are ready to help you succeed – In fact, 83% of consumers are willing to share data to facilitate more personalized experiences, according to a recent Accenture Pulse Report.

Optimize with Mobile

Current statistics show that nearly 6.92 billion people use their smartphones to access the internet. That is a whopping 86.3% of the world population. If your email marketing strategies are to take shape and yield positive results, you should target prospects through their smartphones.But what does that mean when you send an email not optimized for mobile? Or, even worse, send a plain email without any design considerations? Well, the results won’t be impressive, no matter how consistent you are with your marketing.

People are becoming wary of random emails and are ready to dodge any direct notifications or messages in their inboxes. And that’s especially true for poorly-delivered emails. But as much as people don’t like to be sold, they still want to buy the products and services that resonate well with them.

One way to make your products and services more appealing to prospects is to deliver them using a well-designed email optimized for mobile. Check if the email has a subject line with the right number of characters, a pre-header text, some graphics, and a great CTA.

Once you incorporate mobile-friendly emails into your overall mobile marketing strategy, you will reach as many prospects as possible, increasing the chances that they will open the email and take the desired action.

Try Episodic Content 

The term episodic content means content published as a series of posts. An example would be content about a broad topic broken down into episodes or chapters. This marketing technique often helps avoid information overload and allows prospects to choose their adventure trail.

With email marketing, you can break down your personalized content into relevant chapters. You can then deliver these chapters to your customers regularly, allowing them to learn and build relationships with time.

The goal is to build on previous emails and focus on delivering value to your prospects. With time, you’ll have greatly impacted your prospects, and they will be open to doing business with you.

Final Thoughts 

Boosting sales on Black Friday takes a lot more than running some timely email campaigns and giving away insane discounts and offers. What you need to have is an email marketing strategy that’s robust enough to guarantee success.

Depending on your specific type of business, you may need to combine various email marketing techniques to guarantee success. Remember, not all strategies will work for your unique business, so try as many options as possible before picking the best.

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Ways You Can Improve Your Email Personalization

Email marketing is one of the time-tested marketing strategies used by many businesses. And while it’s popular, many business owners and marketers struggle to get their email marketing campaigns to deliver the desired results. For many, their emails often go unnoticed or ignored by their audience. If this is the case, you’re not alone. The vast amount of emails people send and receive daily means that it’s easy for your message to get lost in the shuffle. And that is where email personalization comes in.

By tailoring your emails to each recipient, you can ensure your message stands out and grabs their attention. In a recent McKinsey report, 71% of consumers expected businesses to offer personalized communication, and 76% said they would likely feel frustrated if this didn’t happen. So, let’s discuss email personalization and explore effective ways to implement it in your marketing strategy.

email personalization

What is Email Personalization?

Email personalization is a powerful marketing technique that allows businesses to connect personally with their customers. It involves using subscriber data to create tailored email content that speaks directly to each recipient. This can include anything from addressing the recipient by name to sending personalized recommendations based on their shopping preferences.

The goal is to make the email more relevant and engaging for the recipient, increasing the likelihood that they will open it, read it, and take action. Personalizing emails also means sending out relevant, timely, and irresistible content to the recipient. This helps businesses improve their relationship marketing strategies, deliver value and drive more sales.

Why Personalize Your Emails?

Email marketing is an essential tool for businesses of all sizes, but it doesn’t always yield the expected results. This is especially true if you fail to personalize the emails to connect with the audience more deeply. Here are some reasons you should consider personalizing your emails.

  • It increases email’s open rates. Personalizing your emails, especially the subject line, can significantly increase the open rates. Making your emails more personal will make a better first impression and encourage more people to open up and engage with your content.
  • It drives engagement. When you personalize your emails, you’re showing your subscribers that you value them as individuals. This can build trust and encourage engagement with your brand. By providing a personalized experience, you’re more likely to foster long-term customer relationships.
  • It boosts your revenue. One of the most compelling reasons to personalize your emails is that it can increase revenue. People are likely to spend money with businesses that appreciate them and provide a personalized experience.

Email Personalization Strategies 

Now that you know the benefits of personalizing your email marketing, let’s explore some common strategies you can implement. It’s worth noting that personalization is the future of digital marketing, and now is the time to rethink how you communicate and interact with prospects. Here’s how you can make email personalization work for you.

Use Segmentation 

Customer segmentation is the foundation of most personalized email marketing strategies. It involves grouping subscribers or prospects into segments based on shared characteristics, such as gender, location, or organizational role. Using the data collected to segment subscribers, you can make each email seem like it was written specifically for them.

segmentation

To collect segmentation data, you must create an email sign-up form that is quick and easy to fill out. You must also collect useful information such as demographics, email frequency preferences, psychographics, etc. Additionally, you can use interactive elements and surveys to collect more data and refine your messaging to contacts. Integrating your email marketing tools with your CRM can also offer timely insights. This can help you send targeted messages based on what your subscribers do online.

Use Triggered Emails 

Triggered emails fall into the category of behavioral marketing and are a great way to make subscribers feel like you know them. You can send these emails based on subscribers’ actions, such as abandoning a cart, registering for an event, or changing profile information.

To make the most out of triggered emails, you want to send them at important moments, such as when a customer engages with your product or reaches a personal goal. You can also add subscriber tags to segment and target subscribers based on their actions. This will help you send relevant messaging to your contacts as their interests and needs change.

Use Personalized Content 

When your emails feel like they’re coming from a friend, subscribers will be more likely to engage with your brand or content. To achieve this, you should make your email copy friendlier. You should also avoid jargon and use language that your customers will understand and relate to.

Another way to add personality to your emails is to use humor. Humor is an excellent icebreaker and can help to establish a rapport with your prospects. By injecting a little humor into your emails, you can create a relaxed and enjoyable experience for your customers.

But personalization goes beyond just being friendly and personable. It also means being relevant. You need to use the data you gather about your customers to craft content tailored to their interests and needs. By sending them relevant information, you show that you care about their needs and are committed to providing value.

Use Dynamic Content

Another way to take your email marketing to the next level is to use dynamic content. With dynamic content, you can personalize certain parts of your email to resonate with specific recipients. That means different people will see different content based on their interests or preferences.

The beauty of dynamic content is that it allows you to deliver the right message to the right subscriber at the right time. Remember, displaying the content your subscribers are interested in can improve engagement and drive more conversions.

Send Emails from a Person

If you want to make a real impact with your email marketing, it’s time to start sending emails from a person, not just a business. Research shows that people trust and engage more with emails from a real person than a faceless corporation.

Using a real person’s name and photo in the “From” field can add a personal touch to your emails that will help your business stand out from the competition. Several companies have tested this strategy, and it’s proven to work. It’s also a simple yet effective way to build trust and engagement with subscribers.

Get Started Today 

In today’s digital marketing age, email communication is prevalent, and personalization is often the key to effectively connecting with consumers. Personalizing your emails increases open rates, drives engagement, and boosts revenue. The strategies we highlighted above can help you deliver value more effectively while establishing long-term customer relationships.