March 2019 - Stevens & Tate Marketing

Eddie Bauer’s recent ad campaign has put an interesting twist on a common seasonal item that many are familiar with: fleece. In their recent “Release the Fleece” campaign, E.B. focuses on the uses of emotional appeal, photography, and typography to draw their customers in and transforms this every-day product into a must-have commodity.

Emotional Advertisement

Ads that end up making people buy and share can usually be linked back to one word: emotion.

This should come as no surprise. According to Psychology Today, studies show that people rely on their emotions, rather than just information, to make final brand decisions. Emotional responses to ads are more influential on a person’s intent to buy than the content of an ad.

In Eddie Bauer’s case, their “Release the Fleece” focuses on sporty, adventurous, and smiling adults. This is the demographic E.B. is trying to grab the attention of. By showing customers what their fleece products look like “in action” on relatable and similar types of people, this further entices the potential customer to invest in a fleece product.

What Every Creative Advertising Agency Needs To Know To Endure The Digital Transformation

Photography

The power of visual communication has reached an all-time high with the rise of digital and social marketing. This is media that modern marketers use to promote their content and brands. Because of this, photography is becoming even more vital to the promotion of a product than ever before. It catches a customer’s attention, improves understanding, calls for action, and most importantly: it drives sales.

Eddie Bauer’s photographs in their fleece campaign are all outdoors. Whether the models in the fleece are hanging out along a coastal beach, casually strolling in the city, or hiking up the mountains, they make the fabric look modern and chic. This type of fabric is for cooler weather. E.B. intentionally chose the month of February to send out this ad campaign. This helps reinforce to customer that there are only a couple months left to wear fleece.

Typography

When it comes to optimizing conversion rates, marketers are more than familiar with testing various colors, images, and buttons to see how they will affect customer turnover. But what about something as seemingly insignificant as choosing a typeface? You may believe you’re in the clear as long as you’re keeping away from Comic Sans, but typography matters more than you realize. It can add that “human touch” that customers are looking for.

In Eddie Bauer’s “Relase the Fleece”, typography was kept very minimalistic. It is very easy to read in sans serif. The colors of the typography are a cool, mint green and ocean blue, both of which have spring connotations. In fact, the ocean blue hue matches the color of Eddie Bauer’s logo.

When it comes to addressing the buyer’s journey, making sure that you have content available that addresses the awareness stage of the buyer’s journey is vital if you expect to draw in potential customers. If you try to skip this stage, you will end up losing a substantial number of potential leads. These leads are still looking for basic information and aren’t ready to make a purchase yet.

What Is The Awareness Stage Of The Buyer’s Journey?

Before you can start presenting one of your products or services as a solution, the consumer needs to know what their problem is. Otherwise, they’ll have no need for your solution. During the awareness stage, consumers know they have a problem but they don’t necessarily understand. They will likely be doing very general searches on Google and other search engines. They are attempt ing to learn more about the problem that they are dealing with.

For example, a consumer might notice that their current computer isn’t running properly or is having obvious problems. They are likely going to begin doing some basic research. For example, maybe their computer keeps freezing up. They may look up things like:

Why is my computer freezing?
Does my computer need repairs?
How to fix my computer?
Do I need to replace my computer?

[Read about how to use the buyer’s journey to create great content]

They’ll explore content online that addresses such questions. This is so they can figure out exactly what their problem is by reading about examples of their problem. This can also help identify the cause of their problem. Only once they have gotten through the awareness stage and have managed to become more informed about their problem will they begin seeking out potential solutions.

Creating Content For The Awareness Stage Of The Buyer’s Journey

You will want to make sure you create a range of content that addresses the awareness stage of the buyer’s journey. This content should be optimized for SEO using keywords that your audience will use in their searches during the awareness stage. Keep in mind that during this stage of the buyer’s journey, you’re not attempting to sell anything. Rather, you are merely trying to attract potential customers. You can do so by providing content that is helpful, informative, and relevant to their needs. By providing content that helps your audience to identify what their problem is, you’ll be in a better position to recommend a solution.

Short-form blog content that’s highly focused on identifying the problem will be particularly helpful since it will be easy for consumers to scan. For example, if you were to create content addressing a consumer’s issue with a freezing computer, you might publish blog articles such as:

5 Reasons Your Computer is Freezing
How to Prevent Your Computer From Freezing
5 Signs Your Computer Needs Repairs
5 Signs You Need to Replace Your Computer

Video content works well too, especially for mobile users. In the case of this example, it would be particularly beneficial for mobile users since their computers are on the fritz. In addition to short-form content, you’ll want to offer long-form content. This includes eBooks and white papers, which goes into greater detail that consumers can download in return for joining your email list. If your content is good enough, they’ll be more trusting of your brand and will continue doing research on your site.

The awareness stage of the buyer’s journey is where you attract new leads to your brand and provide helpful content. This content can help inform them about their pain points. It’s only once you’ve addressed the awareness stage that you can begin to present potential solutions to your audience, which is where the consideration stage comes in.

Eddie Bauer’s “Release the Fleece” Ad Campaign