30 Ways to Boost Instagram Engagement & Following

Looking for ways to boost your social media brand presence? Knowing how to increase brand engagement on Instagram, the latest and hippest social media platform app, is a great start. People are online all day due to working from home. Virtual shopping has risen due to restrictions and pandemic fears. As we have geared toward a more online world, your brand’s presence on the web is more important now than ever.

Why Instagram?

According to Forbes, 80% of Instagram users follow at least one business or brand, and 200 million users on Instagram visit business profiles daily. 70% of users turn to Instagram to look up a brand, and 60% learn about new products using Instagram. Now is the time to catch up with the competition that is already using these trends to their advantage.

Here is a compilation of our 30 best marketing tips for businesses to grow Instagram engagement and following in 2020:

Instagram Profile and Posting Habits

  1. Get to know the Instagram app and master how to use its basic features such as uploading posts and stories.
  2. Write a compelling Instagram bio and integrate it into your brand personality.
  3. Keep posts visually consistent to meet your brand’s style guide and tone.
  4. Incorporate categorized pinned stories on your Instagram page so it is easily navigable and can be used as a resource for sharing your brand identity to consumers.
  5. Optimize captions using brand hashtags and relevant hashtags with high popularity. (Determine if a hashtag is trending by typing the hashtag in the instagram search bar to see how many posts come up with the hashtag.)
  6. Use tools such as Hashtagsforlikes to optimize hashtags to use for your business sector.
  7. Create and promote a specific branded hashtag for a campaign. Encourage others to share the hashtag with it theming around a relevant, trending topic that consumers are passionate about.
  8. Use local hashtags and geotags on posts in order to attract local users on Instagram in a similar way SEO works for the web.
  9. Post consistently with both posts and stories, including videos, polls, and other interactive elements to keep followers engaged and entertained with your content. 
  10. Start conversations using Instagram stories stickers and polls.
  11. Schedule Instagram stories to generate more views.
  12. Keep in mind that 40% of Instagram videos do not have sound on, so ensure you caption relevant verbal content.
  13. Convert instagram followers into email subscribers by making your Instagram a business account and promoting your email subscriptions in your Instagram posts and stories.
  14. Monitor your tagged photos to ensure a good reputation, and un-tag your account on posts that are irrelevant or spam, so they do not appear on your profile.
  15. Add a link to instagram stories in order to generate website traffic.
  16. Use humor through gif’s and memes to execute your brand message through a creative angle.

Increasing your Instagram following

  1. Optimize SEO on instagram by paying vital attention to your Instagram handle and name. It is very important that your handle (@…) reflects your business industry. Try to make it short, sweet, and with relevant words. The account name should reflect the account handle and industry because it is what Instagram checks its searches against when users type a word or emoji in the search bar.
  2. Partner with micro influencers.
  3. Run a contest, giveaway, or raffle entry through your account page.
  4. Invest in Instagram ads, which targets customers with personalization and buyer persona techniques.
  5. Create “savable” content, or posts that are aesthetically pleasing, informationally useful or relevant. This will entice followers to save the content to their library and increases the chances of further brand awareness. Simultaneously, creating desirable content provides people a reason to continue following your page and share your content.
  6. Participate in popular conversations on accounts with high following and public relevance in order to get your instagram handle out there and quickly generate new followers.
  7. Encourage followers to re-share your Instagram stories through incentives of discount promotion codes and/or contests.
  8. Open up about your business with a weekly featured vlog of the day in the life of an employee, an interesting biographical picture and captioned story of the founders, or inspirational quote from the CEO.
  9. Follow relevant accounts and users following competition in your industry to gain followers back.
  10. Promote your Instagram on other social media accounts. Feature your Instagram account in your Twitter and Facebook bios, and make a post promoting your Instagram page with a link.
  11. If your Facebook has many likes or followers already, consider linking your Facebook and Instagram together to boost your Instagram following.

6 Social Media Trends to Follow in 2020

Keeping Track of your Instagram Performance

  1. Ensure your account is in business mode to automatically receive valuable insights and analytics on how your posts are doing.
  2. Regularly test and analyze new content to post to your Instagram.
  3. Use a free follower tracking app to regularly unfollow accounts that do not follow yours back in order to maintain a good follower/following ratio while continuously following new accounts.

We hope these 30 tips with various resources serve you well on your journey to becoming an Instagram lead-generation powerhouse. Happy “gram-ing”!

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buyer persona

Lessons Learned: Buyer Persona Gone Wrong

Before a company can establish a solid marketing plan, it must be aware of the specific target markets or customer profiles it has the best chance to attract to its product or service. Creating a buyer persona is essential to effective attraction marketing.

Market Segmentation

In order to perfect your approach in buyer persona launch, these are some common mistakes to avoid:

  1. Don’t Forget to Focus on the Buyer Decision

The most common mistake marketers make is solely defining a buyer persona by the buyer profile, rather than putting detailed consideration in what is most useful: the buyer decision.

How to fix this:

Aside from using previous data, we recommend using the research questions provided by 5 Rings of Buying Insight™, which incorporates every aspect you need to know about your buyer persona’s decision making process:

  1. Priority initiatives – What causes certain buyers to invest in solutions like yours? What is different about buyers who are satisfied with the status quo?
  2. Success factors – What operational or personal results do your buyers expect to achieve by purchasing this solution?
  3. Perceived barriers – What concerns cause your buyers to believe that your solution or company is not their best option?
  4. Buyer’s journey – Who and what impacts your buyers as they evaluate their options and make a selection?
  5. Decision criteria – Which aspects of competing products, services, solutions, or companies do your buyers perceive as most critical? What do your buyers expect for each?

Ultimate Guide to the Buyer’s Journey- Find out What Each Stage of the Buyer’s Journey Entails

  1. Keep Your Research Questions Simple and Sweet

Marketers often stray from insightful target market findings if they use too much detail in their research questions. When conducting research about your buyer persona through surveys or focus groups, avoid questions that are overly personal or technical. This may deviate your campaign away from any productive findings that would help you truly get to know your ideal customer niche.

How to fix this:

When developing questions, it is best to start by establishing what the key problems or questions are that you ultimately want answers for.  You may start with a larger, broader list of questions… however, do not make the mistake of forgetting to shave it down. In the end, all questions should lead to answers that are simple, sweet, and directly related to the problem trying to be solved at hand.

 

  1. Assuming About the Buyer Persona Leads Campaigns Astray

It is important to remember that the most helpful information comes directly from the customers. When researching a potential buyer persona, it is crucial to avoid filling in the blanks, skipping the interview, or assuming anything about the client. A campaign could go in the complete wrong direction if this occurs.

How to fix this:

Rather than making an incorrect assumption based on survey results, in-depth conversations with people can provide the answers you need to bring your brand to the next level. Additionally, a small sample size may lead to incorrect assumptions. Since quality > quantity, and many agencies fixate too much into demographic or other obvious information rather than actually helpful insights, in-depth interviews are again a solution to avoiding this mistake. In order to avoid an over-reliance on anecdotes, always ensure they are backed up by data. You know what they say about assuming… it definitely does not make an accurate buyer persona!

 

  1. Less is More: Master One Buyer Persona First!

It is important to focus on mastering one target market rather than taking on too many to handle. Trying to tackle too many buyer personas at once can overwhelm. This results in a lower quality of target profile insights and vague understanding of individual buyer personas.  Before deciding to take on another buyer persona, it is important to know that this new initiative will bring about sufficient revenue and that your company has the resources necessary to execute.

How to fix this:  

Instead of pondering how many buyer personas to generate, it is important to first focus on establishing how many ways your company needs to market its product or service as the solution for a given buyer persona. Once these are established, it is much easier to gauge if another buyer persona should emerge.

 

  1. One Stock Photo Cannot Fit All

Though stock photos incorporate a creative, personable, and emotion-driven touch to a targeted campaign. However, marketers often forget that one stock photo cannot fit all customers within a buyer persona. Do not make the common mistake of overthinking a stock photo to the point it (mis)leads your campaign into the (wrong) direction.

How to fix this:

In order to solidify your campaign, be sure to start the buyer persona creation process with fleshed out, concrete ideas about who exactly your target market is. Only then should you allow yourself to do the fun part of depicting this persona; stock photos should embellish your envisioned buyer persona- not create it.

More on Buyer Personas:

buyer persona guide for business

 

LeadingAge Illinois 2020 Meeting and Expo will be held in Schaumburg, March 17-19

LeadingAge Illinois Annual Meeting and Expo—Dan Gartlan and Nicole Wagner speaking March 17-19

Come see President of Stevens & Tate Marketing, Dan Gartlan, and Internet Marketing Director, Nicole Wagner in 2020! Both have been selected to speak in March at the LeadingAge Illinois Annual Meeting and Expo. Nicole will be presenting strategies you can use to enhance your connections with prospects and get the most out of marketing automation services. Dan has two sessions scheduled, so make sure to attend both. With Dan, learn more about the best ways to differentiate your organization from the competition and how to achieve the best ROI on your spend using online and traditional mediums. More information will be available closer to the event date.

When: March 17-19, 2020

Where: Schaumburg, IL

To learn more about LeadingAge Illinois, click here!

To learn more about Stevens & Tate Marketing’s speakers and services, click here!

Benefits of Public Speaking

The Benefits of Public Speaking: How it Increases Your Brand’s Visibility

It can be a challenging task for a small business owner or entrepreneur to get off the ground floor. While inbound marketing will certainly be effective, it’s important to keep in mind that there are thousands of other companies just like yours that are likely doing the same thing. It’s why you should take every opportunity you can to increase your brand’s visibility. One way to do this is through public speaking.

The Benefits of Public Speaking

The following are some of the benefits of public speaking:

Showcase your brand

Public speaking is one of the best ways to introduce audiences to your brand. This is because they are there to listen to you. They are giving you their time, which means you don’t have to put nearly as much effort into earning it (like you would if trying to market to them online). When you have an audience’s undivided attention, you’ll have a better opportunity to showcase your brand.

Establish your brand’s authority

You can showcase your knowledge about your industry when speaking to people in person. If it’s obvious you know what you’re talking about, then that authority will translate to your brand. The stronger your brand authority is, the more people will trust your brand.

Engage with your audience on a personal level

Speaking to people in person will allow you to interact with them on a much more personal level. Talking to a human has that effect.  Your audience will be more likely to relate and engage with you on an emotional level.

Increase your brand exposure

The more people you speak to in person, the more you are able to increase brand awareness. This is because your in-person audience are more likely to act as brand ambassadors. Not to mention that a successful speaking engagement can lead to invitations to future speaking engagements.

Public Speaking Tips

The following are a few tips that can help you get the most out of your public speaking engagements:

Establish credibility

Begin by providing your audience with some information about your background and how it relates to your industry. This helps establish your credibility so your audience knows they can trust what you’re saying.

The Power of First-Person Experience Videos

Use storytelling

The easiest way to connect with an audience is to use storytelling. Don’t just spout facts–tell the story about who you are, what made you start your company, and what you’re trying to achieve.

Use visual aids

People are visual no matter what the context is. This means that they are going to get tired of looking at you and listening if you go on for too long. You can keep your audience engaged for much longer if you use visual aids when you speak.

Rehearse

Not rehearsing is like publishing the first draft of an article without rewriting or proofreading it. Rehearse what you’re going to say so that you’re familiar with the words and the timing. You don’t want to find out that you don’t have enough time to finish what you wanted to say or that you don’t have enough to say when you’re in the midst of a speaking engagement.

The benefits of public speaking can’t be overstated. Engaging in public speaking, whether it’s by speaking at conferences, trade shows, local business meetings, or any other type of business-oriented speaking event, helps to increase brand visibility while also providing your brand with a voice and personality that your audience can relate to and connect with.

Learn The StoryBranding Process

Developing the Perfect Omni-Channel Marketing Strategy

The buyer’s journey has changed a lot over the years. This is a result of the consumer’s ability to explore multiple channels online and to engage in multiple ways. There is no distinct path that takes them from point A to point B in order to make a purchase. While one customer might begin doing research through a search engine like Google, another might ask their followers questions on social media to identify solutions to their problems, while yet another might stumble on an ad for one of your products in a magazine. Basically, every buyer’s journey is unique.

As such, it’s important that you have a presence on multiple channels and that you integrate all of your channels, processes, and strategies so that you can help meet the needs and nurture your leads at any stage of their buyer’s journey no matter where they are. This is known as omni-channel marketing. The following are a number of tips that you should consider implementing that will help you strengthen your omni-channel marketing strategy:

Be Consistent With Your Marketing Efforts

Consistency is incredibly important when it comes to omni-channel marketing. This is because your leads are likely jumping from one channel to another. A lead may see a commercial on TV, then visit your Facebook page, then go to your website. If your branding is different (for example, if your message is different, your tone is different, or even the overall aesthetic of your marketing is different), you’re going to confuse consumers and you’re likely going to lose leads.

 Remove Siloed Organizational Structure

Because consumers may be at different stages of the buyer’s journey while exploring different channels, it’s important that your sales, marketing, PR, and customer service departments a

ren’t siloed. You need to make sure everyone has access to customer and prospect data at every stage and on every channel. This ensures that everyone is on the same page when it comes to identifying leads, engaging with them, nurturing them, and closing them.

Create Content For Every Channel

The more content you make available on different channels, the more successfully you’ll be able to reach consumers wherever they are. For example, if you only have a website, then you’re missing out on a lot of leads who use social media to find product or service recommendations. Make sure that you create content for every stage of the buyer’s journey and that you post it on a variety of platforms, including your website as well as social channels such as Facebook, Instagram, YouTube, and whatever other platforms your customers use.

Similar Article: How To Create Content For Each Sale Funnel Stage

Optimize Everything For Mobile Use

All of your online content needs to be optimized for mobile use. This is because many consumers may explore your website while on their smartphone or tablet. This is especially true if they are engaging on social media and follow a link back to your site, or they see one of your commercials on TV and decide to do a search for your company (more and more consumers use their mobile devices while watching TV these days). If your online content isn’t properly optimized for mobile use, then it may not load properly or be displayed properly.

 Put Together The Proper Marketing Stack

Because you’ll be collecting data on leads and customers from a variety of different platforms, you’ll want to make sure that you have the tools needed to organize the data and to put it to good use. To do this, you’ll want to build a marketing stack using tools such as CRM (customer relationship management) software, CMS (content management system, analytics and data visualization tools, and marketing automation.

Omni-channel marketing is essential if you want to attract and nurture modern day consumers through their unique buyer’s journeys. These omnichannel marketing tips will help make it easier to reach consumers at every point of their buyer’s journey no matter where they are.

 25 Website Must Haves For Driving Traffic, Leads & Sales

How Having a Real Time Location System Can Benefit Campaign Performance

As you likely know, mobile marketing is an incredibly effective way to reach a significant part of your audience. Companies that aren’t leveraging mobile marketing at this point are at risk of falling behind their competition if they haven’t already. However, while most businesses understand that they should optimize their online content for mobile use, not everyone is taking full advantage of what mobile users can offer. For example, a real time location system can tell you where your audience is, which can be incredibly beneficial for improving campaign performance.

Using a Real Time Location System to Improve Campaign Performance

Smartphones have built-in GPS that pinpoints where the user is. This is data that you can access as long as you have permission from the user. You will need to offer an app that the user can download in order to access this data. Some users are going to disable the real time location system as a way to keep their privacy. However, a lot of people don’t mind if your app provides a helpful location-based feature.

The Benefits of a Real Time Location System

Being able to track the location of your users can come in use in numerous ways. Not only can you use this information to measure the effectiveness of your inbound marketing strategies, you can use it to better target your audience. The following are a few examples of how using a real time location system to improve your marketing efforts:

  • Target users near your stores. You can automate certain push notifications to be sent out to users who are within a certain radius of your stores. This is a great way to target users who may not know that they are near one of your stores. Even with users who know about your store’s location, you can send out content that might convince them to drop in. Sending them a special discount code that they can use there is a good example. It’s an incredibly effective way to increase foot traffic to your physical locations.
  • Target users near your competition. You can even use your real time location system to steal customers from your competitors. For example, your users might be headed to a competing store or are near a competing store. You can send them an offer to match any promotions they might be offering.
  • Improve reach. You can figure out what areas the majority of your users tend to be in. This can give you a lot of helpful information that you can use to improve your reach. For example, if you’re based in Philadelphia but you notice that a lot of users are in the NYC area. You can then use that information to target those areas. You can do soCampaign Performance by creating more location-based content or even by opening a store in that location.
  • Measure foot traffic. Measure how effective your mobile marketing efforts are by measuring foot traffic in your physical stores. For example, if you send out notifications of an in-store sale to your users, you can then identify how many users ended up going through the store on the day of the sale. You can use the foot traffic you measure at your stores to judge the performance of specific marketing tactics in many other ways as well.

As you can see, using a real time location system can be hugely beneficial to your cross channel marketing efforts. The trick is knowing how to implement it. These are just a few examples of how you can use the location data you have access to. This can help optimize your marketing campaign and improve sales.

Learn To Use Social Media To Find New Leads

Six Steps To Better Use Of Marketing Analytics & Dashboard

Using marketing analytics is essential to being able to judge the performance of your marketing efforts. They allow you to see what is and isn’t working in real time, thereby letting you adjust your strategy. Not only do marketing analytics improve your marketing efforts, but they also make you much more efficient. You don’t end up wasting a lot of time and money on tactics that aren’t working.

Considering what an essential part your marketing analytics dashboard plays in the effectiveness of your marketing strategy, it should come as no surprise that marketing analytics continue to grow in importance, with many companies devoting bigger and bigger portions of their budget to their analytics capabilities. To ensure you’re making the most out of your marketing analytics dashboard, be sure to follow these six steps:

1. Embed Analytics Into Marketing Decisions

Analytics should not be a mere complimentary tactic to your marketing strategy that allows you to see how you’re doing — it should be an important part of the marketing decision making process. Once you begin using analytics, you should use the data you’ve gathered from previous campaigns to help inform future campaigns and strategies.

2. Use Your Analytics For A Better Understanding Of Your Customer

Marketing analytics can help provide you with incredible insight into your customers, thereby providing all kinds of opportunity for growth. The challenge is in collecting data from a wide range of data points. The reason that this is a challenge is that there are often barriers between marketing, operations, and sales data. If you can gather and analyze data from all three of these facets of your business, you’ll be able to get a more complete picture of your customer, thereby allowing you to form a much more effective marketing strategy.

3. Develop And Hire Talent That Understands Marketing Analytics

Marketing analytics is unique in that it requires analytical thinking to read and understand the data, but it also requires creativity to put that data to use in actionable steps. You’ll want to focus on developing and hiring talent that understands both the science of analytics and the art of analytics, which is no easy feat. However, having such individuals on your team will help you get the absolute most out of your marketing analytics.

4. Organize Your Analytics Operating Model

If you’re going to embed your marketing analytics dashboard into your company’s marketing decision-making process, then it’s important that you organize its operating model to reflect how decisions are made. For example, if your company makes your marketing decisions by brand, then you might want to dedicate analytics resources.

The Buyers Journey Explained Stage By Stage

5. Focus Marketing Analytics On New Opportunities

One of the common traps companies fall into is using their analytics to adjust their marketing tactics on current strategies. While you should certainly do this, you should also leverage certain marketing analytics, such as data mining and predictive analytics, to find new opportunities, such as new marketing strategies, new business models, new markets, and more.

6. Learn When To Measure And When To Act

The use of analytics allows you to analyze and measure data at any time, but knowing when to act on that data you have can be tricky. There’s the temptation to want to wait until you can measure everything and obtain more data before making key decisions. Waiting too long can cause you to miss out on potential opportunities. On the other hand, constantly acting on the data you have can be a serious mistake as well. Many strategies do take time before you’ll begin seeing results.

As you know, using analytics will help you get the most out of your marketing strategy. These tips will help you get even more out of your marketing analytics dashboard.

buyer persona guide for business
attraction marketing

4 Strategies of a Successful Attraction Marketing Formula

Almost every business engages in inbound marketing in one way or another–and they should. Inbound marketing is an effective way to increase your brand awareness, build authority, and find new leads. However, it’s extremely broad. For instance, you could set up a social media page and that would be considered inbound marketing. To truly get the most out of your inbound marketing efforts consider engaging in attraction marketing, which emphasizes a strategy that focuses on your audience. The following are the four main strategies that make up an effective attraction marketing formula:

Focus on Story Branding

Storytelling is an essential way to connect or relate with audiences. One of the common challenges businesses face is finding a way to not only engage with their audience, but to connect on a personal level. Using storytelling to get your message across is one of the most effective ways to do this. In particular, you should focus on story branding. Story branding involves sharing information about your brand through the power of storytelling.

b2b marketing strategy

For example, instead of just saying “our company provides the best product,” story branding would involve explaining why your company was established (to provide a service or product missing on the market), what your values and beliefs are, what your goals as a company are, and how you plan to accomplish those goals. This allows you to connect on a more emotional and relatable level.

Strengthen Thought Leadership

Position yourself as an authority within your industry by producing content that is relevant to your target audience and that is more helpful than promotional. The stronger your thought leadership is, the more you’ll be trusted by potential leads. Not only can you strengthen thought leadership by regularly publishing high-quality content, you can also do so by regularly engaging with your audience on social media, answering questions or concerns that they have, contributing to group discussions, contributing to posts by followers or by other thought leaders, and more.

Similar Article: 5 Marketing Tactics You Should Be Using in 2019

Nurture Leads

Capturing a lead isn’t equivalent to closing a sale. You can’t just assume that they are ready to buy if they’ve given you their email address. You need to nurture the leads that you’ve captured until they are ready. A good way to get a lead to unsubscribe from your email list is to immediately send them promotional content pressuring them into purchasing something. Instead, send them more in-depth content based on their past level of engagement with your site (and the information they’ve provided in your opt-in form). The goal is to build a relationship so that by the time they do make a purchase, they’re more likely to stay loyal to your brand.

Focus On Customer Service 

Last, but not least, focus on customer service. Don’t just dismiss your leads once they turn into customers because you’re chasing the next sale. Increasing customer loyalty is important. The better their experience is (and continues to be) the more likely it is that they will stay loyal and even recommend your brand to friends and colleagues.

The most effective way to implement inbound marketing into your marketing strategy is by focusing on this attraction marketing formula. Doing so will help you attract leads, connect with them on an emotional level, and build lasting relationships with them.

Inbound marketing will help you grow your business by attracting website visitors, converting them into leads and closing leads into customers

A Guide to the Consideration Stage of the Buyer’s Journey

Once you’ve managed to draw new leads to your brand by presenting content that helps consumers navigate their problems through the awareness stage, you’ll want to make sure that you have content living on your site (and on other channels, such as social media and email as well) that addresses the consideration stage of the buyer’s journey.

What Is The Consideration Stage Of The Buyer’s Journey?

The consideration stage of the buyer’s journey follows directly after the awareness stage. Once a consumer has a better understanding of what their pain point is as well as of what the potential causes of their problem are, they will begin searching for solutions. It’s during the consideration stage of the buyer’s journey that they will begin to explore their purchasing options.

At this point, you will want to explain what types of solutions will help with their specific problems as well as what their options are and present your products and services as a potential solution.

Let’s say the consumer has decided that they need to replace their current computer, which keeps freezing. They already know that they need to replace their computer and why they need to replace it. If you’re selling brand new computers, then you’ll want to present content that helps provide information that will help guide them to making the right purchase. They may have questions that include:

  • How much do new computers cost?
  • What kind of computer do I need?Image result for buyer's journey
  • Should I buy a new or used computer?
  • What brand is the best brand?

Content that addresses these questions is going to help consumers make a more informed decision about their purchase, thereby helping to get them closer to making a purchase.

How do you create great content with the help of the buyer’s journey? Learn more by reading this article. 

Creating Content For The Consideration Stage Of The Buyer’s Journey

You will want content on your site that specifically addresses the consideration stage for consumers who have been doing research on your site from the beginning of their buyer’s journey. However, this content will also help attract consumers out there who already know what their problem is and are performing research for potential solutions from the get-go.

While you’ll want to present your products and services as a solution, you’ll want to make sure that your content is still on the informative side and not the promotional side. The more helpful your content is in explaining what the consumer’s options are, the more they will trust your brand’s authority, which will help make them more likely to choose your solution.

You’ll want to create a variety of content, including short-form and long-form articles, videos, case studies, demo videos and more. Topics you may explore that help inform consumers looking for a new computer could include:

  • The Pros and Cons of Used vs. New Computers
  • Mac vs. PC vs. Chromebook
  • Buying a New Computer on a Budget
  • What to Look For in a New Computer

Other forms of content to consider creating include product webinars and FAQs that consumers can explore to see what your company has to offer in terms of solutions to their problems.

During the consideration stage of the buyer’s journey, you’ll want to provide content that provides consumers with information about potential solutions to their problems while also introducing them to your specific products and services. The idea is to give them enough information so that they will feel comfortable making an informed purchase.

Learn The StoryBranding Process

 

Awareness Stage

A Guide to the Awareness Stage of the Buyer’s Journey

When it comes to addressing the buyer’s journey, making sure that you have content available that addresses the awareness stage of the buyer’s journey is vital if you expect to draw in potential customers. If you try to skip this stage, you will end up losing a substantial number of potential leads.  These leads are still looking for basic information and aren’t ready to make a purchase yet.

What Is The Awareness Stage Of The Buyer’s Journey?

Before you can start presenting one of your products or services as a solution, the consumer needs to know what their problem is. Otherwise, they’ll have no need for your solution. During the awareness stage, consumers know they have a problem but they don’t necessarily understand. They will likely be doing very general searches on Google and other search engines. They are attempt ing to learn more about the problem that they are dealing with.

For example, a consumer might notice that their current computer isn’t running properly or is having obvious problems. They are likely going to begin doing some basic research. For example, maybe their computer keeps freezing up. They may look up things like:

  • Why is my computer freezing?
  • Image result for awareness stageDoes my computer need repairs?
  • How to fix my computer?
  • Do I need to replace my computer?

[Read about how to use the buyer’s journey to create great content]

They’ll explore content online that addresses such questions. This is so they can figure out exactly what their problem is by reading about examples of their problem. This can also help identify the cause of their problem. Only once they have gotten through the awareness stage and have managed to become more informed about their problem will they begin seeking out potential solutions.

Creating Content For The Awareness Stage Of The Buyer’s Journey

You will want to make sure you create a range of content that addresses the awareness stage of the buyer’s journey. This content should be optimized for SEO using keywords that your audience will use in their searches during the awareness stage. Keep in mind that during this stage of the buyer’s journey, you’re not attempting to sell anything. Rather, you are merely trying to attract potential customers. You can do so by providing content that is helpful, informative, and relevant to their needs. By providing content that helps your audience to identify what their problem is, you’ll be in a better position to recommend a solution.

Short-form blog content that’s highly focused on identifying the problem will be particularly helpful since it will be easy for consumers to scan. For example, if you were to create content addressing a consumer’s issue with a freezing computer, you might publish blog articles such as:

  • 5 Reasons Your Computer is Freezing
  • How to Prevent Your Computer From Freezing
  • 5 Signs Your Computer Needs Repairs
  • 5 Signs You Need to Replace Your Computer

Video content works well too, especially for mobile users. In the case of this example, it would be particularly beneficial for mobile users since their computers are on the fritz. In addition to short-form content, you’ll want to offer long-form content. This includes eBooks and white papers, which goes into greater detail that consumers can download in return for joining your email list. If your content is good enough, they’ll be more trusting of your brand and will continue doing research on your site.

The awareness stage of the buyer’s journey is where you attract new leads to your brand and provide helpful content.  This content can help inform them about their pain points. It’s only once you’ve addressed the awareness stage that you can begin to present potential solutions to your audience, which is where the consideration stage comes in.

Learn To Use Social Media To Find New Leads