How to Conduct a Thorough Website Audit for Improved Performance

Conducting a website audit is an essential task if you’re looking to enhance your online presence. A comprehensive audit helps you understand key areas of improvement and optimization across various aspects of your website. From user experience (UX) and search engine optimization (SEO) to conversion rate optimization (CRO), each element plays a significant role in how effective your website is in achieving your business goals. In this article, we’ll explore how to audit a website effectively by focusing on these major components.

UX: Enhancing User Friendliness

User experience (UX) is critical because it determines how easily visitors can interact with your site. A positive UX increases engagement, reduces bounce rates, and improves overall satisfaction. Here are key metrics to evaluate:

  • Navigation Ease: How quickly can users find what they need? Assessing navigation involves examining site structure and menu layouts to ensure information is logical and easily accessible, which helps in reducing user frustration and increasing retention.
  • Page Load Time: Faster pages provide a better experience. Quick loading times are essential for keeping user interest. Optimize images, streamline code, and leverage browser caching to enhance speed and prevent potential visitors from leaving in annoyance.
  • Mobile Responsiveness: Is your site easy to use on all devices? A mobile-responsive website automatically adjusts to the screen size and orientation of the device it is being viewed on, providing a seamless experience for smartphone and tablet users.
  • Visual Appeal: Does your design attract and keep attention? Effective visual design not only draws visitors in but also plays a crucial role in creating a positive first impression. Ensure your site uses compelling layouts, appropriate colors, and readable fonts to enhance user engagement.

Assessing these areas will help you understand how user-friendly your site is, which is the first step in learning how to audit a website.

SEO: Boosting Visibility

Search engine optimization (SEO) is about increasing your site’s visibility and driving the right kind of traffic to your website. Key aspects to focus on include:

  • Keyword Optimization: Are you using the right keywords that your target audience is searching for? Proper keyword optimization ensures your content appears in relevant searches, boosting visibility and driving targeted traffic to your website.
  • Content Quality: Is your content relevant, useful, and well-written? High-quality content is crucial for engaging readers and encouraging them to interact with your site. It should be informative, easy to read, and directly address the needs of your visitors.
  • Meta Tags and Descriptions: Do they effectively describe and promote your content? Meta tags and descriptions play a key role in search engine ranking and user click-through rates. They should be concise, include targeted keywords, and accurately summarize the page content.
  • Link Health: Are your links functional and do they contribute to your authority? Maintaining healthy links is essential for SEO. Ensure all internal and external links are functional, relevant, and use proper anchor text to boost your site’s credibility and authority.

Improving these areas will help ensure that the right users find your site, a crucial component of how to audit a website.

CRO: Converting Visitors into Customers

Conversion Rate Optimization (CRO) focuses on what users do once they visit your site. The goal here is to maximize the percentage of visitors who complete desired actions, whether it’s subscribing to a newsletter or making a purchase. Evaluate these elements:

  • Call to Action (CTA): Are your CTAs clear and compelling? Effective CTAs guide users towards desired actions with clear, urgent language. Ensure they stand out visually and are placed strategically across your site to maximize engagement and conversion rates.
  • User Pathways: Is it easy for users to convert? Simplify the user journey to enhance conversions. Analyze the flow from initial contact to final action to identify and remove obstacles, ensuring a smooth, straightforward path that facilitates user progression and increases conversion likelihood.
  • A/B Testing: Are you continually testing and optimizing user pathways? Implement regular A/B testing to compare different versions of your site elements, from headlines to CTAs, to determine which variations perform the best, thereby continuously refining user experience and increasing conversion efficiency.
  • Checkout Process: Is it streamlined and secure for users? A streamlined checkout process reduces cart abandonment and enhances user trust. Ensure the process is quick, requires minimal steps, and employs robust security measures like SSL encryption to protect user data.

By focusing on these points, you can ensure that your site not only attracts visitors but also encourages them to take action.

Integrating Advanced Tools and Strategies

To effectively audit and enhance your website, employing advanced tools and strategies is pivotal. Utilizing a website redesign analytics tool can provide insights into how changes to your site can influence user behavior and SEO performance. Additionally, understanding why a content audit is important will guide you in refining your content strategy to meet the expectations of your audience. Moreover, implementing essential website updates for senior living communities can significantly enhance user engagement and satisfaction in targeted demographics such as seniors.

Steps to a Successful Audit

Here are some practical steps to follow when auditing your website:

  • Initial Review: Start with an overall review to understand the site’s current state.
  • Detailed Analysis: Dive deep into UX, SEO, and CRO elements.
  • Tool Integration: Utilize specialized tools to gather data and insights.
  • Action Plan Development: Based on your findings, develop a strategy to address weaknesses and capitalize on strengths.
  • Implementation and Monitoring: Apply changes and closely monitor impacts to ensure desired improvements are achieved.

Enhancing Your Website’s Effectiveness

Understanding how to audit a website involves a detailed examination of its UX, SEO, and CRO elements. By assessing these areas thoroughly and integrating strategic tools, you can significantly enhance your site’s effectiveness, ultimately leading to better user engagement, improved search engine rankings, and increased conversions. Remember, a successful website audit is not a one-time activity but a continuous improvement process to keep your site performing at its best.

 

Strategies for Website Redesign

Revitalizing Your Digital Front Door: Key Strategies for a Winning Website Redesign in 2024

Redesigning your website can be a pivotal step in refreshing your brand’s online presence. As you plan your redesign in 2024, keep these best practices and trends in mind to ensure your website is both modern and effective.

1. Learn from Your Current Website

Before starting a website redesign, it’s crucial not to disregard the wealth of insights your current site holds. Analyzing existing user data and feedback serves as a foundational step that uncovers the strengths and weaknesses of your website, effectively informing your redesign strategy. Delving into analytics to examine user interactions and behaviors is key; metrics such as page views, bounce rates, and conversion paths shed light on what aspects of your site engage users and which areas need enhancement. Additionally, reflecting on past design decisions that may have fallen short is essential. Recognizing and learning from these mistakes ensures they are not repeated, setting the stage for a more informed and successful redesign. This approach not only preserves valuable elements but also transforms insights into actionable strategies for improvement.

2. Understand Your Audience’s Needs

  • Investigate the reasons people visit your site: Understanding why users come to your site is crucial. Are they looking for information, a specific product, or service? Tailoring your redesign to meet these needs can enhance user satisfaction and engagement.
  • Ensure your redesign meets visitor needs and removes obstacles: Your redesign should focus on streamlining the user experience. Identify any existing barriers to conversion and address them. A user-friendly design encourages longer visits and more interactions.
  • Use the LIFT model: This model helps refine your website’s value proposition by focusing on clarity, reducing user anxiety, minimizing distractions, and adding urgency where appropriate. Applying these principles can significantly enhance the effectiveness of your redesign.

3. Focus on Customer-Centric Design

When designing, it’s important to prioritize the needs and preferences of your target audience over the temptation to solely highlight product features or technological capabilities. An overly product-centric approach can lead to designs that don’t fully resonate with users. To avoid overlooking crucial elements that matter to your audience, actively engage with them through surveys, interviews, and other feedback mechanisms. This direct interaction uncovers what users genuinely value and expect from your site. Incorporating insights gained from these engagements into your redesign ensures that the outcome is not only aesthetically pleasing but also functionally in tune with what your audience seeks. This user-centered approach to design makes for a more effective and satisfying user experience.

4. Integrate Copy and Design from the Start

  • Avoid a design-first approach: Integrating copywriting and design from the outset ensures coherence between your message and visual elements. This collaboration can lead to a more cohesive and compelling user experience.
  • Engage copywriters early: Involve content creators early in the redesign process to ensure the textual content aligns with design elements, enhancing the overall narrative and user journey on your site.
  • Ensure the copy is persuasive and complements the design: The right words can elevate a good design to a great one. Ensure your copy is compelling, clear, and effectively guides users toward desired actions or conversions.

5. Be Cautious with Metrics

When considering metrics, it’s essential to select those that meaningfully signify success. Instead of relying on superficial indicators like bounce rates, it’s beneficial to delve into metrics that truly mirror user engagement and satisfaction. Metrics such as conversion rates, average session duration, and user feedback are more indicative of the overall user experience and can provide a clearer picture of how well a site meets its users’ needs. Prioritizing these metrics, which closely align with business objectives and user satisfaction, can offer valuable insights into the redesign’s effectiveness and its return on investment. This focused approach ensures that the metrics used are not just numbers but valuable tools in assessing and enhancing the website’s impact and performance.

6. Clean Up SEO and Enhance Accessibility

  • Use the redesign as an opportunity to improve SEO and website accessibility: A redesign is the perfect time to audit and enhance your site’s SEO and accessibility. This ensures your site is discoverable and usable by a wider audience, including those with disabilities.
  • Consolidate content and use clear, keyword-rich URLs: Streamlining your content and optimizing URLs can boost your SEO efforts. It makes your site more navigable for users and search engines alike.
  • Ensure the website is accessible to all users: Compliance with accessibility standards is not only ethical but also expands your audience reach. An accessible site provides a better experience for all users, including those using assistive technologies.

7. Manage Tech Changes Carefully

If you’re thinking about making changes to both the design and underlying technology of your platform, proceed with caution. Undertaking changes in both areas simultaneously can result in user confusion or technical complications, potentially disrupting the user experience. To ensure a seamless transition, it’s important to maintain continuity in user-facing elements, such as login credentials and personal preferences, so they transition smoothly into the new environment. To further mitigate risks, you might want to separate the implementation of design updates from changes to the backend or platform technology. This staggered approach allows for the isolation of issues, making them easier to identify and resolve, thereby minimizing the impact on users and enhancing the overall update process.

8. Prioritize User Research

Grounding your redesign in thorough user research rather than merely chasing the latest trends ensures that your website aligns with the real needs and preferences of your target audience. By letting user feedback and research insights steer your redesign efforts, you can tailor your site to meet the specific requirements of your audience. This focus on what truly resonates with your users can lead to a significant boost in engagement and satisfaction, making your site not just aesthetically pleasing but also highly functional and user-centric.

9. Avoid Overhauling Everything at Once

  • Focus on the redesign without making drastic changes to other aspects of your digital presence: A focused approach allows you to monitor the impact of your redesign more accurately without the noise of other simultaneous changes.
  • Allow time to establish a new baseline: After implementing your redesign, give it time to settle. Monitor key metrics to establish a new performance baseline, which can then inform further optimization and updates.

Elevating Your Online Presence

As you embark on redesigning your website in 2024, remember the importance of building on past insights, prioritizing your audience’s needs, and integrating content and design harmoniously. By focusing on meaningful metrics and making informed changes, you can elevate your online presence and better serve your visitors.

professional web design1

The Importance Of Having A Professional Web Design Service For Your Business

It doesn’t matter how big or small your company is, you need a website. If you don’t have a website, you’re without a doubt going to lose out on a lot of potential customers. This is because simply having a website is one of the most effective ways to generate awareness of your business. However, just having a website isn’t enough. You will want to have a professionally designed website to ensure that it’s technically sound, visually appealing, and user-friendly. While you might consider building your website yourself in order to save money, the following are a few reasons why it’s worth investing in a professional web design:

Importance of Professional Website Design Service For Your Business

1. Build A Unique Website

Building a website from the ground up is something few companies have the resources to do, which means that they end up using basic website templates. A professional website design service will be able to customize your website by tailoring it to your specific needs. As a result, you will be able to provide a unique website experience to your visitors that will help your business stand out. Additionally, they will be able to create a consistent aesthetic that accurately reflects your brand, thereby helping to strengthen your branding efforts.

Website Redesign Checklist
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2. Prevent Technical Issues

Professional web design services know what they are doing. They have massive amounts of experience and technical expertise. As such, when they develop websites, they ensure that there are no technical issues that will cause your website to crash or to function poorly. Even minor technical issues, such as slow loading times, can hurt your marketing efforts significantly. A technically sound website reflects positively on your brand as well. Additionally, a professional service can monitor your website for potential issues and address them before they have a big effect on your visitors.

3. Ensure Site Securityprofessional web design 2

Website security is incredibly important. If you’re taking personal information from your visitors, such as their names and email addresses, then you have a responsibility to ensure that this data is secure. If you have an e-commerce page through which customers are providing their credit card information, then this is even more critical. A professional web design service will keep your website secure using all of the latest website security tools and practices, including HTTPS protocol.

4. Optimize Website For SEO

Optimizing your website for SEO (search engine optimization) involves a lot more than just throwing a few keywords in your content. A good website developer understands this and will build a site architecture that supports strong SEO. For example, they will build a site map that makes it easy for Google to crawl through your pages and to index them. Without an effective site map, search engines may miss pages when crawling through your website, which means that they won’t be ranked on their SERP (search engine results page). Additionally, proper keyword use in URLs, effective internal linking, and a lack of technical issues all contribute to good SEO.

Similar Article: 6 Web Design Principals to Increase Conversions

5. Update Your Website

New technology is continually emerging, especially when it comes to websites. A brand new website can become outdated within just a year. A professional web design service can keep your website updated and implement new features that can improve the website experience over time. For example, it wasn’t that long ago that chatbots were first developed and now it’s not uncommon for a website to have one. Trying to add new features to your website on your own can be quite difficult and can cause issues with other parts of your site, which is why it’s best to let a professional do it for you.

6. Save Time

The amount of time that it takes to create a website cannot be overstated. Whether you’re building a website to completion or implementing a growth-driven design, it’s going to require a significant amount of time to do. Not to mention that the website will need to be regularly monitored and updated as well. By letting a professional web design service take care of your website, you will be able to focus your time on growing your core business.

7. Save Money

Many companies attempt to build their websites on their own because they think that they can save money this way; however, they’re more likely to lose money in the long run. Website design requires a lot of different skillsets, which means that you would have to take on more employees. Since running a website is a long-term strategy, these employees would have to be permanent. It’s more affordable to outsource to a professional web design service.

Ultimately, your website is a reflection of your business. If it’s of poor quality or appears unprofessional, potential customers will second guess the quality of your products or services. With that in mind, it’s worth investing in a professional web design.

25 Website Must Haves
mobile optimized website

The Importance of Having a Mobile Optimized Website

More and more people are using mobile devices, such as smartphones and tablets, to surf the web. At this point in time, more people are using their mobile devices to perform searches than they’re using computers. Roughly 60 percent of organic search engine visits occur on mobile devices in the U.S., according to Statista. This means that if you have a website, then you should consider optimizing it for mobile use. In fact, not having a mobile could actually be detrimental to your marketing efforts.

What is a Mobile Optimized Website?

You need to understand the differences between a mobile friendly site and a mobile optimized site. A mobile friendly website accurately displays on smaller screens. It usually appears as a smaller version, although it may not always work perfectly on touchscreen tablets. It should, however, still be functional. Mobile friendly websites also have features such as text-based phone numbers or email addresses that can trigger direct calls or email messages via mobile devices or slideshows and image rotators that function without Flash support.

While a mobile friendly site helps ensure your site functions on mobile devices, mobile optimization goes a step further. A mobile optimized site reformats itself for mobile devices. It not only makes sure to properly display on smaller screens, but also makes the site much easier to navigate. It reformats content, displays larger navigation buttons and optimizes images according to screen size.

25 Website Must Haves

The Benefits of a Mobile Optimized Website

Responsive design helps ensure the mobile optimization of your website. This tends to cost more to develop, but it ensures the mobile optimization of every aspect of your website. This will provide significant benefits over the long run. The following benefits result from a mobile optimized website:

Improve your user experience

User experience is essential. If you don’t provide a good user experience, visitors will leave and they won’t return. The mobile experience is much different from the computer experience. Visitors need to be able to read your web pages with ease, click links without zooming in, and navigate your site on a smaller screen. Without mobile optimization, users often struggle to read or navigate websites on mobile devices.

Improve website speed

When you optimize your website to meet mobile standards, then your website should load quickly. Websites that aren’t properly optimized for mobile often take a while to load, especially when they use Flash elements. Mobile users simply aren’t going to spend time on your site if they can’t get your pages to load. By improving the speed of your site, you’re more likely to keep visitors on your site for longer periods.

Increase user engagement

A mobile optimized website increases the likelihood of engaging your visitors. This is because visitors will spend more time on your site navigating through content. They will also be able to interact with your site, whether it be by liking content, clicking on CTAs, or even contributing to your comment sections.

Learn more about mobile with these Mobile Marketing Strategy

Increase average time on site

When you provide a good user experience to mobile users, they will end up spending more time on your website. The longer they spend on your site, the more likely they are to convert or return again later.

Improve your mobile SEO

A few years ago, your mobile SEO wouldn’t affect your regular SEO. However, due to how many mobile users there are now, Google has begun factoring a website’s mobile SEO into their regular SEO. This means that if you don’t have a website that’s optimized for mobile use, it will actually hurt your SEO.

Attract more local customers

Mobile SEO is extremely important to local SEO. Many people will perform search queries on the go when they are looking for a specific business. These people want to buy. If they are near your physical location and they find your website while doing a mobile search, they’re more likely to drop in and make a purchase. Poor mobile SEO will translate to poor local SEO, thereby potentially hurting your ability to attract local customers.

Grow Your Business With Mobile Optimization

Considering how many people use mobile devices to perform search queries and explore the web, the importance of a mobile optimized website can’t be overstated. If you do not optimize your website design for mobile use, you risk losing a significant part of your target audience.

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Learning from the Best: 10 Examples of Great Website Design 

Building a website is simple. But designing a website that meets all the modern web design requirements and works for your unique customers and business is challenging. Most companies create compelling websites but end up sacrificing performance or the user experience. Others prioritize simplicity and convenience but end up with poorly optimized sites. In the sections below, you’ll explore 10 examples of great website designs to inspire your creativity the next time you design a website.

1. Dropbox

 

If there’s one website that has done a great job designing a super rsponsive website, it’s got to be Dropbox. This cloud storage and file hosting company has made sure that every site visitor, regardless of the device they use to access the site, enjoys the best navigation, graphics, and content.

Every aspect of the site design, from the font color to the navigation buttons, has been carefully customized for every device, ensuring compatibility and interactive experiences for the varying screen sizes.

For instance, on the desktop, a small arrow directs users to scroll down for more content, helping to minimize the bounce rate. However, this is absent on the mobile version, as users are more likely to scroll down easily.

2. Freshbooks

 

 

Freshbooks is an accounting website with one of the best homepage designs, thanks to the simple and minimalist copy, inspiring visuals, and the strategic use of white space in web design. The site also uses a perfect blend of colors with easy-to-spot CTA buttons. There’s also a well-organized navigation system that makes it easier for first-time site visitors to find solutions to their complex accounting problems.

3. Walmart

 

 

Walmart is one of the leading online marketplaces offering a one-stop shopping experience. The retail giant has prioritized convenience by streamlining the checkout process. Once you’ve selected the items you want to buy, you won’t be taken to a new checkout page. Instead, an on-page checkout sidebar allows you to complete your shopping without even signing up. A cart storage option saves your cart for up to three days if you forget to complete the checkout process or are distracted while on the site.

4. Nike

 

 

Nike is one of the leading sportswear companies whose success is rooted in simplicity and convenience. The same is reflected on its website, which prioritizes a minimalist design and easy navigation. Nike’s checkout process, for instance, is one of the simplest yet super interactive. If you enter the correct information during checkout, a green checkmark appears, allowing you to continue shopping.

There’s also an auto-fill address feature that saves you time during checkout. By simplifying the time-consuming steps and focusing on web design principles that boost conversions, Nike has successfully attracted and even retained more converting prospects.

5. Uber

 

 

Uber falls into the category of companies that prioritize their homepage design, and it’s obvious why. Imagine landing on the Uber website and reading through needless copy, images, or videos before requesting your ride. Now think of a ride-sharing or service company that has made its home page simple, straightforward, and effective. You need to choose what you want, and you’re directed to the service almost instantly without going through the tedious sign-up process.

 

  25 Website Must Haves For Driving Traffic, Leads & Sales

 

6. Wired

 

 

WIRED, a leading technology magazine and online publication, is among the many sites that have done a lot to improve the user experience. When you browse through the site using a PC or desktop, you’ll find multiple columns and a handy sidebar, but switching to your mobile transforms into a single column for smooth navigation.

The company also pays keen attention to details, such as adjusting image ratios to fit perfectly on each device. And for even more simplicity on mobile, they’ve combined search and newsfeed filter icons into one button.

7. Slack

 

 

Slack is a business messaging app that’s been in the market for nearly a decade. The brand is known for its focus on simplicity, and they have successfully made it one of their competitive advantages. Slack has ensured that its site is easy to access and navigate, no matter the screen size of your device.

You’ll see customer logos in a neat three-column layout on a computer. But they have switched it to a single-column design on mobile phones for better viewing. And their call-to-action buttons? They span the whole column on tablets and mobiles, so you won’t accidentally click something else.

8. Shopify

 

 

Shopify has built a reputation as one of the leading e-commerce website builders thanks to its robust features, comprehensive support, and intuitive user interface. The Shopify website is one of the few that has managed to strike a delicate balance between site consistency across devices and enhanced user experience.

If you access the official Shopify website from a desktop or phone, you’ll find that most things remain unchanged except for the CTA buttons and a few menus. Additionally, Shopify is among the few sites that enjoy impressive web page speeds despite using graphics-intensive image carousels.

9. IBM

 

 

As one of the leading technology companies, IBM has set an excellent example for companies looking to create a fully-immersive site experience. The company has gone the extra mile to make its site not only responsive but also interactive, unique, and modern.

When you land on IBM’s homepage, you’ll be greeted with a responsive background, interactive videos, and a bold CTA. And while the IBM website is far from simple, it has incorporated complex design tools, from AI features to game-like functions, to create an immersive site experience.

10. Airbnb

 

 

Airbnb uses some of the best design strategies, such as easy navigation, a consistent color scheme, and text minimization, to ensure user-centricity and enhance the customer experience. The homepage, for instance, displays lightweight graphics consisting of images and short, engaging videos.

All the media elements on the homepage have been carefully chosen to engage and convert without compromising site performance. The images of stunning rentals, from all across the globe, for example, create a sense of urgency and encourage site visitors to book their dream Airbnb.

Bottom Line

In today’s interconnected world, online presence significantly influences marketing, customer engagement, brand identity, and business growth. However, the discussed 10 examples of exceptional website designs emphasize that merely having an online presence for the sake of it is insufficient.

To truly make an impact, you must rethink every aspect of your online presence, considering not only how your website looks but also how customers can access, browse, and interact with it. Moreover, it is essential to incorporate these considerations into your digital strategy and plan regular updates to your website and its features.

 

 

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Web Design

6 Web Design Principles to Increase Conversions

Putting thought into your web design is a must if you have any ambitions to grow your business. While the content that you host on your site and the strength of your SEO strategy will help you attract leads, your web design will play a big part in your ability to convert leads. Keeping that in mind, the following are six web design principles for conversions:

1. Use A Responsive Design

If you’re not using a responsive design, it means that although your website may load properly on desktops, it may not be displayed correctly on smaller screens, such as those on smartphones and tablets. If your website doesn’t load properly on a smartphone, it will require the user to not only scroll up and down but also left to right — and to zoom in and out. Few mobile users will have the patience to deal with a site like this, which will lead to a significant bounce rate. Use a responsive design so that you don’t lose your mobile leads.

2. Ensure That Your Pages Load Quickly

Even if your site does load properly, few visitors will have the patience for pages that load slowly. It should take no more than one to two seconds for your site to load. If it takes three or more seconds, you’re in trouble. Leads will get frustrated and will likely abandon your site. Test your page speeds to ensure that they load quickly.

3. Don’t Include Too Many Choices

Too many choices can make it difficult for visitors to figure out what they want or to find what they’re looking for. For example, a navigation menu is a great addition. It lets visitors find your blog, contact page, product page, etc. However, if you fill up that navigation menu with dozens upon dozens of links, it becomes overwhelming. Not only will it actually be more difficult for visitors to find what they’re looking for, but too many choices requires them to commit more of their time to make a decision. To capture leads, you need to help guide their decision making–offering too many choices does the opposite. Keep it simple.

Why are call-to-action phrases so important? Learn more by clicking here!

4. Use Negative Space

The visual design of a page should be kept relatively simple to prevent visitors from becoming overwhelmed. The last thing you want is a page covered in text, links, images, videos, and more. This makes it hard to find anything amidst the clutter. To avoid this, make sure that there’s plenty of negative space throughout each page. Negative space helps reduce clutter, gives your site a clean and elegant look, and makes your page easier to scan.

5. Choose Colors Carefully

The way you use color is psychologically important. Colors evoke different emotions and reactions from your visitors. For example, blue indicates trust, which is why it’s a color often used for CTA buttons. However, the colors you choose should reflect the content on your page as well as your brand in general. Just make sure you keep your colors consistent and that you don’t go overboard using colors. You should stick to a few main colors and their variations. Typically, it’s best if you choose one color along with a second that offers some contrast.

6. Use An F-Layout

Studies have shown that the attention of users is focused in an F-pattern. This means that when they first come to a page, they will be most focused on the top left and top right parts of your page. This slowly diminishes as they work their way down, which means the bottom right of a page gets the least amount of attention. Designing your pages so that they display information in an F-layout is therefore a good way to ensure that the information you want to convey is consumed by your visitors. For example, having the bulk of your content on the left side, positioning important links on the top right side, and then adding your CTA to the bottom left will create an effective F-layout.

The design of your website is essential to not only keeping your visitors engaged, but to keep them on your website for as long as possible. The longer you’re able to keep your visitors on your site, the better of a chance you have of converting them. These are six web design principles for conversions that you should consider implementing.

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Vital Factors to Consider When Implementing a Growth Driven Web Design

A well-designed site is vital to the online success of your business. Recent studies show that at least 94% of respondents rarely trust websites with poor designs. On the other hand, a growth driven web design is intuitive and positively impacts brand perception and lead conversion.

Growth-driven design is a revolutionary approach to creating high-performance websites founded on analytics and designed with specific objectives for continuous improvement.

Here are some important considerations when implementing a growth driven website design.

1. Customer Needs and Wants

Develop a clear picture of your target audience’s needs and wants, and determine the best way to fulfill them.

This sets the essential foundation for a growth driven web design. Start by developing a clear, focused strategy that pivots on the needs and wants of your ideal customer. While your website will launch with a simple version, focusing on customer needs helps you plan future updates and the continuous process cycle.

Understanding your customer needs requires creating accurate buyer personas. Buyer personas represent your ideal customers and website users. They help your team determine the best ways to communicate with empathy and personalize customer interactions.

In addition, a persona establishes a common messaging tone among your marketing team since they have a clear picture of your website’s end user.

You can start by running internal and external interviews to gather information from employees and past clients representing your ideal audience. Email surveys and phone calls are common when gathering information to finetune your buyer persona.

2. Customer Journey

The customer journey charts the road map for your website users and customers seeking solutions to their problems. Growth driven web design makes it easy to identify different stages of the customer journey and provide appropriate tools and solutions to help customers make quick decisions.

Determining the exact stage in the customer journey is essential in determining appropriate offers, website features, and supporting content for optimum conversions. The goal is to get a comprehensive view of your customer’s actions throughout your sales funnels and ensure satisfaction.

3. Fundamental Assumptions

In growth driven web design, fundamental assumptions are like the foundation for a house. Therefore, you must determine the aspects that exert the most weight on the foundation.

Establishing a strong foundation is essential to ensure the website is versatile and long-lasting. Ideally, ensure the design is aligned with your goals and has the right content to guide your team.

You can accomplish this by combining personas, customer journeys, and analytics to develop fundamental assumptions to guide your design and marketing approach for the best results.

4. Short-term and Long-term Goals

This stage involves establishing goals based on buyer persona data and customer research. Each goal is anchored in business metrics and analytics to ensure the website has all the necessary features. However, it’s essential to know what you want to achieve with your growth driven design web. Your overall business objectives guide the process by creating a clear road map.

In addition, you can brainstorm a wish list of things that might improve your website’s impact on your business and customers. Think about additional integrations, modules, features, and functionality.

This process starts by identifying elements that create the highest impact. Typically, it involves identifying the must-have and nice-to-have elements so you can cross out anything that can be added later. This process allows you to identify the core purpose of your website.

Most importantly, it helps finetune your strategy blueprint for the perfect design based on your business needs. However, your team’s collaboration between the strategist, designer, and project manager is essential to ensure the strategy aligns with your business objectives.

5. Content Development

Effective content strategy is among the key elements of a robust online presence to achieve business goals. While the minimum viable design aims at launching a functional site, it’s critical to determine the ideal content to answer user queries and move customers through the sales funnel. Ideally, you should create memorable content that connects with users and solves their problems.

ReportsThe information should be simple, well-organized, and easy to understand. Visual hierarchy helps in content structure to ensure it’s logical and meaningful. This ensures that important information gets the most emphasis while less important information gets the least emphasis.

You can achieve content hierarchy by implementing visual techniques like contrast, color, white space, size, movement, and alignment. Content hierarchy improves information digestion and guides users to find important information quickly to fulfill their intentions.

6. Process Cycle

Once you’ve launched the website, it’s important to review its performance to determine the impact on your business goals. The process involves stakeholder feedback to gain insights into traffic sources and visitor behaviors. Real user data is invaluable at every stage as it gives you a clear picture of website activity.

Depending on the analysis results, you can determine the next action based on the items on your wish list.

Possible actions may include:

  • Improving conversions by influencing users to take specific actions
  • Boost the user experience by enhancing user interaction with the site to ensure easier navigation. Periodic updates are necessary to streamline the design and content.
  • Visitor personalization by leveraging user data to implement changes that suit evolving needs, including content offers and calls to action.
  • Integrating marketing assets like signup forms, social platforms, resources, and tools to provide more value to users and enhance engagement

7. User Experience

Regardless of your site’s design and the available information, user experience determines its success. You might have invaluable resources on your website, but if the user experience hardships navigating and finding what they want, you risk losing valuable prospects.

While outstanding website usability may go unnoticed by the users, poor usability has immediate impacts. Therefore, your website design must be intuitive, navigable, mobile-friendly, and accessible. Ideally, you should anticipate visitors’ actions and help them achieve their goals effortlessly.

While visual aesthetics are essential across multiple devices, upholding a consistent brand image is critical. The website should represent your business fully and create a strong connection with users.

The Bottom Line

Most businesses are shifting from traditional designs and moving towards growth driven web design. Besides enjoying additional flexibility, the companies experience more success in lead conversion and user experience.

Instead of redesigning and launching a new website every two years, growth driven web design creates an upgrade-ready design that evolves with your business. Moreover, decisions are based on data analytics to ensure upgrades are based on real customer needs.

Understanding Growth Driven Design & Its Methodology

Your website design is arguably the most important element of a successful inbound marketing strategy. The website is the foundation of all your online marketing efforts, after all. When it comes to designing your website, there are two main ways to go about it. You can implement a traditional website design, in which you employ the best practices of website design into the creation of your site, or you can use a growth driven design.

What Is A Growth Driven Design?website redesign process

The big difference between a growth driven design and a traditional design is that a growth driven design focuses on the creation of a systematic and interactive website that can adapt to changing technology as well as to the changing needs of your audience over the years. This allows you to make informed improvements to your site based on continuous learning, visitor research, and regular testing.

While traditional website designs can be just as successful, they require complete redesigns in order to implement any major changes that you might want to make in the future.

The Three Phases of Growth Driven Design

The growth driven design process is all about constantly measuring the performance of your site and making changes based on what you’ve learned to improve that performance. The following are the three phases of a growth driven design:

1. Strategymarketing-make-or-break

The first step is to create a strategy by performing an audit of your current website, allowing you to see what works and what doesn’t. An audit will not only help guide your design, it will also help provide you with benchmarks that you can compare your new design to moving forward. Part of your audit should include user testing, interviews, and surveys to get a better understanding of how visitors interact with your site. Once your audit is complete, set measurable goals that will help define the results you’re looking for. Finally, revisit your buyer personas and buyer journeys to help guide your content strategy.

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2. Launch Pad

Once your strategy is in place, create a launch pad. This is a site built using your strategy and wishlist. It’s not a finished product even though it’s completely functional for the end user. Essentially, it’s a working base that you can build on over time and allows you to track user behavior and begin the process of ongoing optimization.

3. Continuous Improvement

Using the information you’ve gathered from your audit and launch pad, you’ll continuously improve your website over monthly sprint cycles within an 11-month period. This last phase is made up of four stages:

1. Plan

Take note of how effective your site is and what changes have the best impact on your long-term goals.

2. Develop

Take the plan you’ve developed and implement it.

3. Learn

Review past changes to determine what worked and what didn’t so that you have a better idea of how to improve your site for the next spring cycle.

4. Transfer

Take everything that you’ve learned and share it with the different departments in your company, from marketing and sales to service and more.

Many brands are choosing to implement a growth driven design due to the ability to adapt to changing customer needs as well as a constantly changing online environment. However, this isn’t to say that a growth driven design is superior to a traditional design. Much depends on what your brand is trying to accomplish and what your specific marketing needs are. In some cases, a traditional web design may work just as well.

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5 Website Redesign Tips That Will Generate More Phone Calls

Your website is not only useful for providing company information and generating leads, it’s also useful for getting potential customers on the phone. If you design your website properly, you can increase the number of phone calls that you may receive, which, in turn, can give you a greater opportunity to close sales. The following are five website redesign tips that will help you to generate more phone calls:

1. Make your phone number visible

The last thing you’ll want is to have a visitor to your website searching for your phone number. If they want to call you, they may get frustrated and give up if they can’t find your number anywhere. This is an easy issue to address: place your phone number on every page of your site in a location where it doesn’t overwhelm the entire page, but where it’s easy to spot. For example, the top right corner of the page. You don’t want it to dominate the page because that will make visitors feel pressured. However, clear positioning will make it easy to find at a glance.

 2. Use effective calls-to-action

Encouraging leads to call will help generate phone calls. Visitors often don’t know what they want to do in terms of taking an action and will need a friendly push in the right direction. Use calls-to-action (CTA) on every page and make sure that they are relevant to the content of that page. For example, if you are running a real estate company and you have a blog post providing tips on how to stage a house, you can add a CTA at the end telling the reader to call you for more information or advice on how to sell their house. Add the number in your CTA to make things easy for them.

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3. Add click-to-call options

A huge percentage of your website’s visitors are likely browsing your site on their smartphone. By implementing click-to-call options, you’re more likely to generate calls from these mobile visitors. A click-to-call option allows the user to simply tap the phone number listed in your CTA. This will automatically dial the number on their phone. When it’s this easy to call, mobile users are much more likely to do so. Otherwise, they are going to have to pull up their keypad and dial the number in manually. This extra effort may discourage them from calling you right away.

4. Use a Responsive Web Design 

If you’re redesigning your website, you need to make sure that you’re using a responsive design to ensure that your site is properly displayed on mobile devices, such as tablets and smartphones. If it’s not mobile-friendly, mobile users may have a tough time locating where your phone number is. For example, if you put it in the top right corner and your site doesn’t display properly, they may have to scroll right to find it, making it easy to miss.

5. Add a Call-Back Widget

The call-back widget is useful for visitors who aren’t able to contact you right away but want to speak with one of your representatives. For example, they might be on their computer and their phone might be out of reach. The way it works is simple — the visitor will just type in their number, which you’ll be notified of. You can then have one of your representatives call them back.

Capturing leads can very challenging, especially when you’re engaging indirectly with leads via your website. It’s generally easier to close leads when you can get them on the phone, which is why you should implement these five website redesign tips.

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digital marketing tactics

5 Digital Marketing Tactics For Senior Living Communities

More and more seniors are becoming tech savvy, using smart phones and tablets to communicate with family and friends. They also use their smart devices to do their own research on where they want to live and how they want to do it. This is one reason why digital marketing tactics are critical for senior living marketing.

Digital Marketing Tactics for Senior Living Communities

Your website is one of your most important assets. It’s where consumers are going to find out more about your company. The place where you build trust. Where you show your leadership in the senior living industry. It’s where they can get more information about your community.

With your website in place, what digital marketing tactics should you employ?

  1. Blogging

Blogging offers you the opportunity to provide your audience with useful information while positioning you as a trusted expert. You can use your blog to provide useful information like how to downsize, how to stay healthy as you age, how to find the right senior community and how to find work as a senior. High-quality content keeps people coming back.

Check out these tips on How to Have a Successful Blog

  1. SEO

SEO (search engine optimization) works to get your community’s website found by the search engines. It is done with keyword placement, quality content, and a dynamic website. The more you have of all three, the better your SEO results will be.

  1. Social Media

Social media allows you to engage your audience. You can share tips, post links to new content, or share testimonials. Facebook offers a place to share as well as a place where potential residents can make queries or learn more about your community.

  1. Email

Email lead nurturing allows you to make your community more attractive to people who have expressed interest. You can share community events, resident highlights and interesting tidbits to show how involved and engaged the residents of your community are. That makes it more attractive to those considering moving in.

  1. Online Advertising

Online advertising positions your brand in front of anyone seeking information on senior living communities. In fact, as they search for that kind of information, your name pops up. It can give you highly qualified leads almost instantaneously.

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These tactics will help you position your senior living community. You can grab the attention of seniors as well as their loved ones and care providers.

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