Figuring Out Your Bounce Rate Benchmark

January 27, 2020/in Articles, Content Marketing, Directors /by Nicole Wagner

When it comes to your website, it’s important to monitor how it’s performing. Tracking performance allows you to adjust different tactics. Thereby ensuring that you have the best chance of attracting high-quality leads and converting them while they’re exploring your site. One metric that you should be sure to monitor is the bounce rate. However, the bounce rate benchmark isn’t as easy to read as you might think.

What Is The Bounce Rate?

A “bounce” occurs whenever someone who has visited your webpage leaves the page without engaging further. This is generally seen as a bad thing since visitors who leave without engaging may not be interested in your content, may have a poor first impression of your website, or did no0t find what they were looking for. A bounce can be triggered when a visitor returns to their original search results, closes their browser, stays inactive on your page and the session times out, clicks on an outbound link, or enters a new URL into the address bar.

While a high bounce rate might indicate that there’s something wrong with your page (for example, it’s not loading fast enough, resulting in visitors returning to their search results in frustration), it’s not always a bad thing. In some cases, certain pages simply have naturally high bounce rates. For example, contact pages often have high bounce rates. This is not because the visitor is leaving as a result of a negative experience — instead, they may simply be using the contact information they’ve found to reach you. With that in mind, you’ll want to set a different bounce rate benchmark for different types of pages.

Setting Your Bounce Rate Benchmark

Setting a bounce rate benchmark is important. When you monitor your bounce rate of certain pages, you’ll want to be able to identify if the bounce rate is too high or not. A bounce rate under 40 percent is considered normal, while a bounce rate between 20 and 30 percent is excellent. However, there are other factors to consider as well. Sometimes a 50 percent bounce rate isn’t necessarily a bad thing. With that in mind, the following are some of the factors you’ll need to consider when setting your bounce rate benchmark for different pages on your site.

Similar Article: Improving User Experience With Good Website Navigation Design

The type of page

As previously mentioned, some pages are going to have higher bounce rates than other pages because of the type of page that they are. Content-based pages, such as blog pages, tend to have higher bounce rates. A visitor might spend some time reading a long-form blog post and then leave after finishing. Unfortunately, this can trigger a bounce if all they did was read the post. But this isn’t necessarily a negative thing — if they stayed on the page and finished reading the entire post, then there’s always a chance they’ll come back to your site in the future.

Additionally, content pages are often visited via links posted on social media. This means that someone who came to your site, via a link to your blog that you posted on Facebook may go back to your Facebook page after they’re done. Just because they didn’t engage further on your website, doesn’t mean that they’re not engaging on your social pages afterwards. In addition to content-based pages, reference pages tend to have high bounce rates as well. For example, FAQ pages, form submission pages, and sales confirmation pages.

The device used

The device the user is on affects the bounce rate as well. People using a desktop are more likely to engage with a webpage that they are visiting because they have more time. Mobile users tend to be in more of a hurry and are more likely to bounce as a result.

The origin of the traffic

Knowing what channels your traffic is coming from is helpful since the origin of the traffic can affect the bounce rate. Visitors coming to your site from social media pages tend to go back to the social channel they came from. It’s why social media bounce rates are usually two to three times higher than bounce rates from other channels. The highest bounce rates come from display ad traffic. As far as the lowest bounce rates go, they tend to come from referral and email traffic. This is because visitors coming to your site from a referral or email link, are more likely to have an existing interest in your brand and are more likely to continue engaging on your site.

Although bounce rates are an excellent metric to track in order to monitor your website’s performance, it’s important to understand the factors that contribute to your bounce rate. Understanding why the bounce rate is what it is will make it easier to judge the performance of your pages.

Integrating Social Media & SEO Efforts For Enhanced Search Engine Results

Cornerstone Content & Why You Need It

January 13, 2020/in Articles, Content Marketing, Directors, Inbound Marketing /by Nicole Wagner

As you likely know at this point, the success of your inbound marketing strategy depends significantly on your content strategy. Your content strategy, however, probably consists of several different facets. As you plan your content, it’s important to understand that not all content provides the same value to your strategy. Some content is much more valuable to your marketing strategy than other types of content. The most important of this content is known as cornerstone content. It’s useful to understand what cornerstone content is and that you implement it on your website.

What is Cornerstone Content?

Cornerstone content is the best and most important content found on your website. Out of all the content you create, this is the content that you want to rank highest in search engines. It provides new visitors with an overview on important topics that are relevant to your business. For example, cornerstone content for a roofing contractor might include an article, about the different types of materials that can be used in a roof installation. Or how to tell when your roof needs to be replaced. It can also include an in-depth breakdown of services offered by your company and when they might be needed.

As such, cornerstone content can take the form of a blog post or a webpage. Cornerstone content is generally found at the top of your funnel. Since it provides visitors with a thorough introduction to a topic, it doesn’t need to be gated.

The Benefits

The following are some of the benefits of creating and implementing cornerstone content onto your website:

Increase your brand awareness – Your content is more likely to be found by new visitors, who are looking to educate themselves about certain topics. Because your content provides visitors with an introduction to certain information, it should help to drive awareness of your brand as a result.
Create a positive first impression on visitors – People who first arrive at your site are more likely to do so via your cornerstone content. If the information is helpful and insightful, then you will leave a good first impression. This will encourage them to continue exploring your site and to read other content.
Earn natural links – Cornerstone content is more likely to earn links from other respectable sources. As a result of being a good source of information for people who are new to the topic. As such, cornerstone content is more likely to earn traffic as a result of external links.
Drive relevant web traffic – Create what is relevant to your brand, then the people who search for the topics you’ve focused on are more likely to be part of your target audience.
Build brand authority and trust – If what you create is of high quality, it will help to build brand authority, making it easier to earn trust from new visitors.
Repurpose into other types of content – Because cornerstone content is a long-form introduction or overview of a topic, you can repurpose it into other types of content, such as smaller blog posts.

How to Create What You Need

As important as cornerstone content is, creating it is a simple process. The following are some of the basic steps you can take in order to create what’s needed for your website:

Identify main keywords – Do keyword research to determine what the main keywords you want your website to rank for. Use these keywords to form the topic ideas for your content.
Write long-form content – Cornerstone content should be more in-depth pieces of content that provides readers with highly-informative material. Content that is impressive in both quality and scope is more likely to be linked to. Make sure that when you begin crafting that it’s well-developed and comprehensive.
Connect related content – Link your cornerstone content to other pages and other content on your website that’s relevant. Keeping it interconnected will help boost your SEO as well as make it easier to keep visitors on your website.
Optimize – Make sure you also use proper keywords in your headers, meta tags, titles, and URLs.
Make your content accessible – It should be easy to find your cornerstone content. Even if new visitors don’t find it via a search, they should be able to find it when on your website. It’s why you should link to it from your homepage.

When it comes to your content strategy, the importance of having this information on your website is essential. It is the foundation that will help to drive the success of your content marketing strategy in general.

Blog Vs. Vlog: Why Your Business Should Begin Vlogging

December 26, 2019/in Articles, Blog, Content Marketing, Directors /by Terry Becker

The blog has long been one of the preferred tactics for content marketing strategies. Using a blog, you can easily publish a variety of different content, from written articles to infographics and more. However, blogging isn’t the only content marketing tactic that works. More and more businesses are beginning to vlog as well. The concept of a vlog is simple — it’s a blog in video form. The question is how do you decide which to choose between blog vs. vlog for which type of content?

The Benefits Of A Vlog

These days, vlogging can be done with nothing more than a smartphone, making it both affordable and easily accessible. It’s important to have content available for your prospects and clients that prefer video to text. The following are some of the major benefits of utilizing vlogs.

Vlog content is easy to produce

With advancements in technology, the equipment you need to produce a vlog isn’t as expensive as you might think. Of course, you’ll want to spend some money to ensure that the quality of your video content stands out from the pack, but it’s more affordable to do so now than ever before. They also give you an easier way of explaining blog topics that you think would be better demonstrated visually. Words alone can not properly convey every idea.
Vlog are engaging

Vlogs are incredibly engaging and there’s a simple reason for this. Not only do people more easily consume visual content, but vlogs also allow you to showcase your personality. They provide a person, whether it’s someone in your company, a customer, or an actor, to represent your brand. By having someone on screen, viewers will be able to engage on a personal level much more easily. This is difficult to do with written content since you can’t immediately convey a personality.
Vlogs are mobile-friendly

It’s much easier for people to watch videos on their smartphones than it is to read blogs. Reading is more challenging on smaller screens, while videos can display in full HD and will run smoothly. It’s why half of all video content is viewed on mobile devices. Additionally, people who are watching videos on mobile are more likely to share. It’s estimated that 92 percent of people viewing videos on their mobile devices tend to share videos.

Choosing Blog Vs. Vlog

Many of the benefits of a vlog are advantages as well. Because of the fact that vlogs are video content, they are inherently more engaging, shareable, and mobile-friendly than blogs. However, you could argue that blogs are easier to produce — although some might not agree since blogging does require writing and editing skills. The thing is, there’s no necessity to choose between blog vs. vlog. Why not implement both? Both written content and video content have a place in your content marketing strategy. And when it comes to content, it’s good to have a variety. By providing your audience with content they can both read and watch, you cover all of your bases. Now the question becomes when do you blog and when do you vlog?

When to Blog or Vlog

Blogging is a great way to get a lot of information across to your audience. For example, if you have a lot of statistics that you want to share, then an infographic or a bullet list can be more effective than rattling them off on video. However, when it comes to things like tutorials or demonstrations, vlogging is going to be more effective since you can show your audience instead of having to tell them. It also depends on the message you want to convey. If you want to build a real connection with your audience, a vlog might be better suited as they can see and hear another human being. Even if you already have a strong connection with your blog audience, vlogging can only improve it.

Vlogs also work well for your social media posts. Platforms such as Facebook, Twitter and Instagram are great places to share vlogs and get more people interested in your content due to easy sharing features. Since it’s a video sharing platform, YouTube is the best place to be uploading vlogs. Users receive video recommendations based on other content they have watched which makes the likelihood of the correct audience finding your videos greater. While links to blogs can be shared on social media, audiences are unable to view the entire content without going to another website. Vlogs can usually be viewed directly on the platform they’re shared on such as Facebook or YouTube, or a snippet of them can be shared on Instagram and Twitter, depending on the length.

Explore more ways to use video in your marketing strategy: Video Marketing Ideas: Using Storytelling In Social Media

There are advantages to both blogging and vlogging, but there’s no reason to limit yourself to one or the other. Both can be incredibly effective at informing and engaging audiences as well as attracting and converting more leads. In the end, it’s the quality of the content you create that matters most.

5 Noteworthy User Generated Content Examples & Benefits

November 5, 2019/in Articles, Blog, Content Marketing, Directors, Marketing Strategy /by Nicole Wagner

Content marketing is an essential component of any successful online marketing strategy. The success of your content marketing depends on a variety of factors. Your content has to be relevant, informative, and of high quality. However, it also has to be varied. Creating content takes a lot of effort and it can sometimes be a challenge to create content that’s both new and exciting. One type of content that you should focus on is user generated content. User generated content adds to your content’s variety and provides benefits. Before going into some user generated content examples, it’s important that you understand what those benefits are.

The Benefits of User Generated Content

The following are a few ways in which user generated content can benefit your marketing strategy:

Free content – Constantly creating new content is a challenge for any business. However, user generated content does it for you for free. For example, asking your audience to submit creative content such as artwork or stories relevant to your brand creates a positive experience for both parties. Also, free content can boost your SEO and your social media reach.
Build brand trust – Consumers are naturally skeptical about anything that businesses have to say to them. It’s why they tend to trust the word of other consumers more. User-generated content, such as brand hashtags, gives users the opportunity to share their positive feedback about your company in a more authentic form. The content comes from the consumer’s point of view, which means that they’ll be more likely to trust it.
Engage customers – Allowing your customers to create content for your brand is a great way to get them involved. Brand engagement lets customers participate directly in your marketing efforts, which also boosts brand loyalty. Engagement helps customers feel like they’re communicating with real people, rather than just a business.

Learn more about content creation from Stevens & Tate: How To Create Content For Each Sale Funnel Stage

5 User Generated Content Examples

Now that you know the benefits of user generated content, take a look at some examples of brands putting it into action:

T-Mobile

T-Mobile attempted to steal customers away from its competitors by offering to pay for the early termination fees charged by carriers for any customers who switched over. In addition to being a stellar unique selling proposition, it was accompanied by an excellent marketing strategy that focused on user generated content. They invited customers of other carriers to submit break-up letters that highlighted why they were leaving their existing carriers for T-Mobile. Not only were many of these letters hilarious, they also highlighted the weaknesses of their competition. Over 113,000 letters were written, resulting in close to 70 million social impressions.
Warby-Parker

Roughly five years ago, Warby-Parker launched a campaign in which customers were allowed to request five pairs of glasses online to try on at home. This allowed them to try the glasses, pay for the pair they liked most and send the others back. It was an effective way to promote their online store. Additionally, they encouraged participants to post photographs on line of them trying on the glasses. Customers then gave and obtained feedback from each other, thereby driving engagement between customers and their brand.
GoPro

GoPro uniquely allows users to capture incredible footage using small cameras that can be strapped to their heads. To highlight the GoPro’s capabilities, GoPro used the footage that their customers filmed using their products as part of their marketing campaign. It was such a successful endeavor that you can now find over 40 million results for the word “GoPro” on YouTube, and GoPro itself has almost 8 million YouTube subscribers.
Adobe

This popular design software company ran a campaign not long ago called the Art Maker Series. During the campaign, they asked their users to share the work they did using Adobe products. Adobe used this content to promote their software. The campaign was incredibly effective as it allowed Adobe to show off their software capabilities while providing exposure to talented designers.
Starbucks

Starbucks ran a similar campaign to Adobe in terms of highlighting the creativity of their customers. They did this by running a Twitter contest called #WhiteCupContest. The contest encouraged participants to draw on their white coffee cups and submit them. Starbucks used the winning cup as a limited edition reusable cup design. They received over 4,000 submissions in just three weeks. It was so successful that Starbucks ran several similar contests after that.

User generated content is a great way to develop more content and help build your credibility with consumers. It also encourages consumers to participate, thereby building brand loyalty. Hopefully, these five user generated content examples inspired you to encourage your consumers to help create content for your brand.

Developing the Perfect Omni-Channel Marketing Strategy

May 13, 2019/in Articles, Attraction Marketing, Content Marketing, Directors, Marketing Strategy /by Mark Beebe

The buyer’s journey has changed a lot over the years. This is a result of the consumer’s ability to explore multiple channels online and to engage in multiple ways. There is no distinct path that takes them from point A to point B in order to make a purchase. While one customer might begin doing research through a search engine like Google, another might ask their followers questions on social media to identify solutions to their problems, while yet another might stumble on an ad for one of your products in a magazine. Basically, every buyer’s journey is unique.

As such, it’s important that you have a presence on multiple channels and that you integrate all of your channels, processes, and strategies so that you can help meet the needs and nurture your leads at any stage of their buyer’s journey no matter where they are. This is known as omni-channel marketing. The following are a number of tips that you should consider implementing that will help you strengthen your omni-channel marketing strategy:

Be Consistent With Your Marketing Efforts

Consistency is incredibly important when it comes to omni-channel marketing. This is because your leads are likely jumping from one channel to another. A lead may see a commercial on TV, then visit your Facebook page, then go to your website. If your branding is different (for example, if your message is different, your tone is different, or even the overall aesthetic of your marketing is different), you’re going to confuse consumers and you’re likely going to lose leads.

Remove Siloed Organizational Structure

Because consumers may be at different stages of the buyer’s journey while exploring different channels, it’s important that your sales, marketing, PR, and customer service departments a

ren’t siloed. You need to make sure everyone has access to customer and prospect data at every stage and on every channel. This ensures that everyone is on the same page when it comes to identifying leads, engaging with them, nurturing them, and closing them.

Create Content For Every Channel

The more content you make available on different channels, the more successfully you’ll be able to reach consumers wherever they are. For example, if you only have a website, then you’re missing out on a lot of leads who use social media to find product or service recommendations. Make sure that you create content for every stage of the buyer’s journey and that you post it on a variety of platforms, including your website as well as social channels such as Facebook, Instagram, YouTube, and whatever other platforms your customers use.

Similar Article: How To Create Content For Each Sale Funnel Stage

Optimize Everything For Mobile Use

All of your online content needs to be optimized for mobile use. This is because many consumers may explore your website while on their smartphone or tablet. This is especially true if they are engaging on social media and follow a link back to your site, or they see one of your commercials on TV and decide to do a search for your company (more and more consumers use their mobile devices while watching TV these days). If your online content isn’t properly optimized for mobile use, then it may not load properly or be displayed properly.

Put Together The Proper Marketing Stack

Because you’ll be collecting data on leads and customers from a variety of different platforms, you’ll want to make sure that you have the tools needed to organize the data and to put it to good use. To do this, you’ll want to build a marketing stack using tools such as CRM (customer relationship management) software, CMS (content management system, analytics and data visualization tools, and marketing automation.

Omni-channel marketing is essential if you want to attract and nurture modern day consumers through their unique buyer’s journeys. These omnichannel marketing tips will help make it easier to reach consumers at every point of their buyer’s journey no matter where they are.

25 Website Must Haves For Driving Traffic, Leads & Sales

Content Marketing Trends to Track in 2018

July 12, 2018/in Articles, Blog, Content Marketing, Directors, Marketing Strategy /by Nicole Wagner

Content marketing is a long-term strategy. As such, you need to make sure that you track your content’s performance and regularly adjust your strategy. This is especially true as new content marketing trends emerge every year that could be beneficial to your brand’s marketing efforts. The following are nine content marketing trends that you should seriously consider adopting:

Live video content is becoming more popular– Streaming live content provides audiences with a feeling of exclusivity since they have to tune in during the live stream or miss out. This can be a very powerful draw. Additionally, live content gives you the opportunity to show your authenticity and to build stronger connections with your audience.
Content is going beyond social – While social media remains one of the most effective ways to engage with consumers, you should find ways to interact and build relationships beyond social, such as via in-person events, email marketing, membership sites, and more.
Original content is becoming more important – Traditional advertisements, branded emails and sponsored posts have their place, but they are no longer as effective as they once were. This is because consumers have caught on and are in search of content that is unique and relevant to them. Producing original content will give you a competitive advantage.
Content is becoming more interactive– Engagement is extremely important when it comes to content, which is why more brands are creating content that is interactive through the use of augmented reality and virtual reality. For example, both can be leveraged to demonstrate services and products in stores or at trade booths.
Vertical content– When creating video content, the natural impulse is to shoot horizontally. However, because more consumers are using their smartphones to browse the Internet (more than 50 percent of Internet users are browsing on their smartphones), creating vertical content allows them to view your videos more conveniently.
Formats for consumption are changing– Simply posting content to your blog on a weekly basis will no longer cut it. You need a comprehensive content marketing strategy that implements everything from copywriting to graphic design to video production across all platforms.
Content is expanding beyond the screen– The Internet has already expanded beyond the screen in the form of the IoT (Internet of Things). Content creation for IoT platforms, such as Alexa, Siri and the like, isn’t far behind.
Content is shifting to converged media – Content is shifting away from being solely owned media to becoming a combination of owned, paid and earned media, to the point where you can no longer tell the difference between the three. This is a result of social media’s role in content consumption.
Content will become important at every stage of the buyer’s journey– Instead of focusing on content for the first stage of the buyer’s journey, you should be creating content for every stage, especially the middle-end. For example, the first stage (the awareness stage) should have content identifying the needs and problems of the customer and information on the causes behind them. The second stage (the consideration stage) should have content that addresses how the problem can be solved or how the need can be fulfilled. The last stage is the decision stage, in which your content should present your product or service as the solution. Having content that addresses each stage will make it easier to nurture your customers through the buyer’s journey.

Looking for more trends? Click here.

It’s important that you stay up to date with the latest content marketing trends so that you can adopt new strategies and adjust old ones to ensure that your content marketing is successful over the long term.

What’s Trending in Marketing

May 1, 2018/in Articles, Attraction Marketing, B2B Marketing, Blog, Content Marketing, Directors, Inbound Marketing /by Nicole Wagner

Keeping up with what’s trending in marketing is an important way to ensure that your marketing efforts remain up to date. Not to mention that they can provide insight into how you can adjust your marketing strategies in order to improve your results. The only problem is that keeping up with what’s trending in marketing can be quite a challenge seeing as how the online marketing landscape seems to always be shifting.

The following are a collection of articles that we have curated from some of the most notable marketing blogs on the web highlighting recent marketing trends that we think you should be aware of:

1. Noteworthy Marketing News and Trends

The power of podcasting: How to boost your reputation and search engine rankings

Podcasts have exploded in popularity over the past five years, taking on the position that radio once had in our lives. As you can imagine, there’s a lot of opportunity for marketing using podcasts as a result. A recent article about podcasts published on Search Engine Land recommends establishing yourself as an authority within your field through the creation of webinars, video content, a social media presence and more. This helps build credibility so that you’ll have a better chance at being invited onto a podcast. Once you’ve built a name for yourself, you’ll want to pitch podcast ideas that can benefit your SEO efforts to podcast hosts that are relevant to your business.

YouTube’s new TrueView for Reach option makes bumper assets skippable

According to an article by Ginny Marvin on Marketing Land, YouTube recently introduced a skippable option for short-form ads that are called TrueView for Reach, which can be skipped after five seconds; however, advertisers only pay if the viewers watch 30 seconds, the viewer interacts with the ad or the video ends. YouTube has implemented this new option in response to requests for ways to optimize TruView buys based on the different campaign objectives that customers have. One of the beta testers of the TrueView for Reach option, Samsung, revealed that it reached over 50 percent more people at half the CPM (cost per thousand) using the new feature.

Google Switches to Infinite Scrolling Mobile Search Results

Google has switched from having to click from page to page on their mobile SERP (search engine results page) to being able to scroll down infinitely by clicking on a “more results” button. This could potentially change what it means to rank on the first page of SERP according to a recent write up on the new infinite scrolling feature on Search Engine Journal. However, it’s currently in a test phase, which Google will only make permanent based on user feedback.

What other trends are there? Check out these ten ways to use Google Trends to Increase SEO!

2. Growing Your Inbound Marketing

Do You Need to Redesign Your Website?

Your website plays a huge role in your ability to market effectively. If it’s been a while since you updated your website, it may be in need of a redesign. Our own Nicole Wagner did a write up recently sharing some of the signs that a website needs to be redesigned. These signs include poor web rankings, a change in branding, a lackluster conversion rate, an outdated look and a subpar user experience.

Your Company’s Core Values Play a Role in Developing Your Brand Story

Storytelling is one of the most important aspects of marketing. Without it, you’ll have trouble engaging with your audience and connecting with them. We recently published a blog post on developing your brand story detailing how important it is to employ storytelling in order to share what your company’s core values and beliefs are and how that will evoke stronger emotions and build stronger bonds with your audience.

3. Recent Marketing Reports, Updates, and Trends

Pinterest reports 50% gain YoY in SMB advertisers

The Pinterest Propel ad program has been around for a whole year now and it recently reported a 50 percent jump in small and medium-sized business advertisers since it first went live. Pinterest has made a concerted effort to position their platform as an effective tool for advertisers and also revealed that businesses who are using Pinterest Propel are earning three times as many clicks than those who are not — and are even experiencing an average of 15 percent lower cost-per-clicks within the first 90 days.

Snapchat looks to offer new e-commerce options for Discover Publishers

According to a recent post on Marketing Land, Snapchat is currently testing a new e-commerce option on some of its Discover publisher channels. The new feature will allow users to swipe on products within the Discover platform in order to buy them from the Snap Store. Although they are just testing the waters, the company seems to have great ambition for its store’s future potential. Several publishers have revealed that they have tested the new feature and that currently, Snapchat is not taking a revenue share from any of the products being sold so far during the testing stage.

Facebook & Cambridge Analytica: What we know, what they knew & where that leaves us

Facebook has been all over the news as of late due to the Cambridge Analytica scandal. Considering the fact that many businesses leverage the use of Facebook for their marketing efforts, you’ll want to know where the future of Facebook lies. A recent article on Marketing Land goes into detail about the scandal as well as Mark Zuckerberg’s recent testimony in front of Congress addressing the issue of Facebook’s privacy settings and user consent.

The future of retail is Generation Z-dependent — and martech is the way to reach them

A new generation (Generation Z) is coming of age, and like every generation before them, their buying habits are different. Rohit Gupta explains how important it is for businesses to begin adjusting their marketing efforts to better target this upcoming generation by providing numerous tips. These tips include customizing the purchase journey, connecting through social media, preparing for the use of voice recognition technology, and focusing on convenient shipping options.

Advertising Agency Trends

December 26, 2017/in Advertising Agency, Articles, Content Marketing, Directors, SEO /by Nicole Wagner

The world of the traditional advertising agency is gone. Today, clients want agencies that truly embrace all forms of advertising, both traditional and digital. Smart agencies know this and stay on top of the trends in marketing and sales that will have the most impact for their clients. Let’s look at a few trends that are hot and here to stay.

Native Marketing

If there is one trend in advertising that is going strong and will remain strong for years to come, it’s native marketing. Blending advertisements smoothly with surrounding content has been around for decades. Doing it in new and innovative ways in the digital marketplace is what is driving the current growth.

Business Insider predicts that native advertising will hit $21 billion next year (2018). In 2013, spending for native advertising was $4.7 billion. That translates to a 445% growth in just 5 years.

The beauty of native advertising is that it’s very unobtrusive. It organically blends into the user experience.

Marketing Automation

Let’s face it. The world of marketing is a bit cutthroat with so many companies vying for consumer attention. Trying to bring a brand to the forefront and keep it there requires a solid set of tools that collect data, provide analytic tools and does a lot of the work for you. That set of tools is marketing automation.

A marketing automation platform gathers pertinent information on what visitors are most interested in, which pages they visit most, and what changes as they go further down the sales funnel. This information offers critical insights to what the target audience needs at each stage of the journey. All of that information can help an advertising agency develop highly focused ad campaigns

5 Benefits of Marketing Automation

Content Marketing

Content marketing is becoming more sophisticated and more personalized. It starts with web pages providing basic information. Adding elements like video and infographics enriches the experience.

Gathering information with marketing automation allows for personalization. Certain areas of the web page can provide content drawn from the visitor’s profile. Marketing apps take that to a whole new level with interactive content experiences, completely based what is known about the visitor.

This increasing sophistication of content marketing is going to demand more sophisticated options from advertising agencies.

Personalized Marketing

Consumers expect personalization and they value it. It goes back to the days when a shopkeeper knew the names of all his customers. “Hi, Mrs. Jones, how is your oldest son doing in school?” “Hello, Mr. Gonzalez. That car part you wanted just came into stock.” The personal connection builds trust that cannot be replicated.

That personal touch is becoming the norm when it comes to marketing. People respond better to email offers that include their name and refers to what interests them. When they log 0nto a site like Amazon or E-Bay, they like the fact that they get recommendations based on their browsing and purchase history.

Closed Loop Marketing Analytics

Smart marketing means know who visits your website via SEO or marketing efforts. Analytics tracks which web pages a visitor visits. It tracks how often the visitor comes back and what most interests him/her. Analytics may track when a visitor becomes a lead. It can even track some parts of the lead’s journey to becoming a buyer. But, does it track what converted that lead into a buyer?

That is what closed loop marketing analytics track. This type of analysis helps marketers understand which effort ends up in sale and which effort did not. It highlights the most effective marketing efforts and which ones need attention.

From an advertising agency perspective, it can show you which ad campaigns had the most impact and which ones did not.

Continuous Website Improvements Based on Data

Most companies do a major website redesign every few years. The problem with just a major redesign is that once it’s done, it’s done. Nothing major will change until the next redesign 2-3 years in the future.

A new approach, rapidly gaining popularity, is a web design based on continuous improvement. Instead of rolling out a completely outfitted website that takes months to build, it starts with a streamlined, well-designed core based on tightly focused goals and objectives for content, design and development.

When that new website goes live, it starts gathering user data, linking it to marketing/sales effort. The data shows what is working and what is not. That data is what drives the next wave of improvements, often done on a monthly basis. This cycle of analyzing data, making improvements and gathering data can go on forever, continuously improving the website and its effects on marketing/sales.

Staying on top of major marketing trends is critical for any advertising agency. These trends impact client advertising directly. Which trend do you think will have the most impact in the coming year?

5 Types of Landing Pages To Increase Your Lead Conversion Rate

October 17, 2017/in Articles, Content Marketing, Directors, Inbound Marketing /by Nicole Wagner

Are your company website’s landing pages converting as many visitors to leads as you’d like? One problem may be that you are not using the right kinds of landing pages. Landing pages have several purposes: to collect important information from visitors, to begin building a relationship with visitors, and, ultimately, to convert visitors to leads. Some companies only have one or two types of landing pages, and as a result, their lead conversion rates suffer. Here are 5 kinds of landing pages that are sure to increase your lead conversion rate.

Email List Opt-In Landing Page:

It’s been proven that the most effective place to put your email opt-in form is on it’s own dedicated landing page. An email list opt-in landing page gives you more room to tell visitors exactly how they stand to benefit from filling out your form with their personal information. By removing pesky distractions, like navigation, a landing page urges your visitors make a decision: opt-in or miss out on quality content and offers.

Product Detail Landing Page:

A product detail landing page is common in the retail industry. Product detail landing pages are located on the company’s main website, and contain the information regarding the product for sale such as features, specifications, and customer reviews. A benefit of product detail landing pages is that there is no extra work or cost required when it comes to creating a separate page. Another benefit of this landing page is it applies to visitors who are in the awareness or the consideration stage.

Read more on Driving Website Conversions During Each Stage Of The Buyer’s Journey

Coming From [social network] Landing Page:

These type of landing pages can be applied to every type of traffic that your website generates. Most likely, any landing pages attached to your social media accounts bring visitors to your home page. This is a start, but it’s not the best option. You should make your landing page more customized and personal. A good social network landing page addresses where the visitor is coming from and provides information the visitor is probably looking for. Information such as background about the company as well as how to get in touch.

Content Guide Landing Page:

Inbound marketing revolves around content. If your company blogs, you can extend the reach of your content by organizing it with its own landing page. The blog page on your website is useful, but it probably shows only the latest content. By creating topic-specific content landing pages, your best quality work is being showcased to your visitors.

Lead Capture Landing Pages

These pages are often referred to as “squeeze” pages. They don’t contain any exit paths or distractions such as links or navigation tools. A lead capture landing page should include one thing: a button that takes visitors to a form where they are encouraged to submit their personal data. In order to coax visitors into filling out the form, offer an incentive, such as eBooks, whitepapers, or webinars.

How To Develop Content To Build Customer Loyalty

August 31, 2017/in Articles, Attraction Marketing, Content Marketing, Directors /by Debbie Szwast

Today, online content plays a critical role in marketing your business. It showcases the products and services that you offer, as well as positions you as an expert in your industry or niche. But, did you know that it is also critical for building customer loyalty? Online content can help you convert prospects and bring customer back. Additionally with attraction marketing, what you put out there affects how you look. Here is a step-by-step guide to creating content that will increase customer loyalty:

Attract:

Attracting new prospects is critical if you are hope to increase your online traffic in the future. Well-written, targeted pieces of content rank well in search engine results. which brings in traffic naturally. Sharing content on social media helps drive even more traffic. Remember, every new prospect is a potential customer, so your content needs to make a good first impression and build trust.

Convert:

Once you have your website traffic flowing, the next step is to convert this traffic into leads. You can use content to do this in a few different ways. Here are two to get you started:

Case studies:
- These showcase how your business helped a customer with a specific problem. The study outlines what problem the customer was facing, how the company helped solve the problem, and the final results along with the customer’s feedback. It offers a glimpse into how your company can help the prospect and how current customers view your brand.
Thought leadership:
- This positions you as an expert in your industry or niche. You share expert information that is useful to the prospect as well as answer any questions that arise. Prospects can see the value you bring forward, which helps build trust and loyalty.

Leads do not instantly become sales. You have to nurture each lead through the sales funnel from evaluating products, to making a decision, to making a purchase. Additionally, a lead at the evaluation stage requires different marketing than a lead closer to making a purchase.

A marketing qualified lead (MQL) is a lead who has gone beyond browsing and is starting to evaluate options. That person is not yet ready to talk to a salesperson, but they are looking for more details on certain products or services.

After evaluating the options, leads will move towards making a decision. This is when they become an SQL, or a sales-qualified lead. Now a salesperson can step up to answer any remaining questions the SQL might have and help them make a final decision.

[Read About How To Delight Your Customers]

Close and Delight:

Closing a sale often takes a dozen or more touches. That is why every piece of content you post or send must work to build customer loyalty.

Once you convert a prospect to a customer, your job is not done yet. The final step to building customer loyalty is to delight the customer.

Send focused email campaigns to keep your brand in the customer’s mind.
Use customer-only promotions to improve retention.
Ask customers to provide feedback or fill out a survey to demonstrate that you value their opinions.
Offer product updates at a special discount for returning customers.
Use video to provide product demonstrations, tutorials, and customer stories.

Don’t Let Your Blog Become an Afterthought:

Your company’s blog should be a centerpiece in your content strategy. It is a place where you can share just about anything you want. Here is a short list of what you can include in your blog:

How-to posts
Industry and company news
Accessories for popular products
Services offered along with products
Helpful FYIs
Customer stories
Tutorials
Professional resources

Consistency is critical when it comes to updating your blog and with sending emails . Regular updates with new content will keep customers interest, in turn building loyalty and promoting your brand.

There is one tried and true adage you need to remember: it costs a lot less to retain a customer than to attract a new one. With this in mind, building your content strategy will keep customers coming back for more. Customer loyalty will help you build a successful business long-term.