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Today’s is a world that is ever-changing and always advancing. To keep up, you must stay ahead of the industry and consumer trends. Understand your customer. Know your competition. And explore strategies for sustainable growth.
Immersing yourself in news, articles, books, and hands-on experiences is important. But so is getting out and interacting with others. Sharing insight, learning from each other, and always pushing to grow. Here you’ll find the ways we continue to move forward as thought leaders. Check back here frequently to stay up to date on the latest news, events and press across every market we serve.
COMING UP: 2016 LeadingAge Tennessee Annual Conference for Senior Living Professionals
WHO: Healthcare and senior living professionals from around the world WHO: LeadingAge Tennessee members and affiliates—part of a national association of 6,000 not-for-profit organizations dedicated to expanding the world of possibilities for aging care WHERE: Franklin Marriot Cool Springs in Franklin, TN WHEN: August 8-10, 2016 DETAILS: Stevens & Tate will join thousands of senior living….
Website Redesign Checklist For 2016
Your website is not just an accessory, it is an extension of your brand. For the best results, websites constantly need to be adjusted, added to, and improved upon, based on trends, consumer behavior, and website performance. Here is a six-step website redesign checklist to help you make sure your website is ready to be….
McDonald’s Revolution in Retail Marketing
As I was traveling recently through St. Joseph, Mo last week, I stopped to get some gas and near the station was a McDonalds. I haven’t been in a McDonalds for about a year and decided to order my lunch. I wanted to stretch my legs, so I walked into, what I would consider to be the….
Story vs. Assertion: Which Is Better For Your Brand?
One of the first things we do in our Business Storytelling Workshops is give respondents a mini-quiz to see if they can tell the difference between a story and an assertion. It is rare indeed when anyone gets all or even most of the answers correct. Albeit a common mistake, I’d like to show you….
Brand Storytelling Marketing: Turn Your Brand Into a Home
Discover the essential rules of brand storytelling. Learn how top companies move beyond functional benefits to build deep consumer trust, cultivate brand loyalty, and turn a transactional business “house” into an emotional brand “home.”
Using the 3R’s Method To Tell A Sales Success Story
If you’re in sales, you know that one of your most important ways to build credibility is through success stories. However, many success stories are more like success reports. They often consist of lifeless facts that every salesperson in the organization is told to present to every prospect. As such, they are usually presented as….
Our Father Who Art In Starbucks – Customers Support Brands With A Purpose
I recently came across a major marketing study conducted by this big public relations firm called Edleman. They interviewed 8000 people. And they found that 86 percent of us want to do business with companies that have a “noble purpose” – one that goes beyond selling stuff. 86 percent! As if it isn’t hard enough….
How To Elicit Your Prospect’s Business Story
Much has been written about storytelling as a business tool. And for good reason. Storytelling can be an extremely powerful way to influence, motivate and inspire others. However, it is common for storytelling trainers to err by disregarding differences between business storytelling and recital storytelling. Stylistically, business storytelling should be more casual than careful. Indeed,….
Using Metaphors To Tell Brand Stories
I recently heard Ellen Degeneress describe people who talk too much. “Being with people like this,” she said, “is like being on a highway without exit signs when you have to pee.” Back in the day, when I used to wear ties to work, a colleague once asked me, “Why do all of yours look….
The Real Hero Of Your Brand Story Is Not Your Customer
I would never even think of telling someone they have an ugly baby. Moreover, I’m not the guy who will admit that you really do look fat in those jeans if asked. However, if you believe that you should cast your customers as the hero of your brand’s story, my conscience obliges me to risk a….
