earned media vs paid media

Understanding the Difference Between Earned Media vs. Paid Media And Embracing The PESO Model

When it comes to digital marketing, there are four main types of media. The first, owned media, is relatively obvious. Owned media refers to the media that you own, such as your website, your blog, or your social media pages. Then there’s paid media, which often comes to mind first. However, you could argue that earned media is just as important. The following is a breakdown of earned media vs paid media as well as the importance of following the PESO model, which implements all forms of media for a more balanced digital marketing strategy.

Earned Media vs Paid Media

Paid media consists of the marketing elements that you pay for. Traditionally, paid media consisted of things like TV commercials and magazine ads. However, these days, they also include PPC (per-per-click) ads, social media ads, and display ads. To get the most out of your paid media, you have to plan your marketing strategy carefully and make sure that you’re targeting the right audience. However, paid media can be quite effective at helping to increase brand exposure and web traffic. earned media vs paid media

Earned media is essentially a form of marketing that you do not pay for and do not own. Customers and brand advocates generate earned media. In a way, it’s like a digital form of “word-of-mouth.” Earned media can include having reviews written by customers as well as professional product review sites or having news stories published about your company. Any kind of publicity that you didn’t pay for is earned media. Earned media is an excellent way to increase brand recognition even though you don’t have direct control over it; however, earned media is also free.

What Is The PESO Model?

Earned media and paid media are not the only types of media you should be concerned with. Owned media, which includes marketing elements that you have direct ownership and full control over (such as your website and your business blog) as well as shared media, which is the media you earn through social media engagement (shares, likes, and comments), both play an important part in helping to grow your brand. The mistake many businesses make is to focus more on one type of media than the other.

Similar Article: Using The Right Media Mix During Each Stage Of The Buyer’s Journeys

Gini Dietrich stressed the importance of integrating all four forms of media with her PESO (paid, earned, shared, owned) model. By implementing the PESO model, you integrate all four forms of media to strengthen your ability to attract leads and convert customers. For example, the use of paid media and shared media can help draw the attention of prospects. Earned media helps to establish the credibility of your brand so that those prospects trust you. Owned media, such as eBooks or whitepapers, help showcase the value of your brand.

While knowing the difference between earned media vs. paid media is important, it’s also important that you don’t value paid media over earned media or vice versa. They, along with shared media and owned media, play an important part in helping to grow your brand. Finding the right balance can take some time, but as long as you keep the PESO model in mind as you create your marketing strategy, you’ll end up having a more balanced and effective marketing campaign.

social media marketing
media mix

How To Use Media Mix When Marketing To Your Audience’s Buyer’s Journeys

Some marketers make the mistake of trying to reach as many people as possible with their content. The problem with this is that your pushing information to people who are either not ready to receive it or not interested all together. Without tailoring your content to your specific audience at their buying stage and delivering it to the platforms where they actually consume messages you’re missing out on a huge conversion opportunity.

Why Use Mix Media Marketing

Mix media marketing is the process of utilizing niche marketing to get granular with your messaging. Depending on your audience and their buying stage different platforms and messages will reach better than others. Email typically converts those at the middle or bottom of the funnel while social media is great to reach those at the top of the funnel. Let’s take a closer look at the different stages in the buyer’s journey and which mix media marketing strategies work best.

[Read About Using the Buyer’s Journey to Create Great Content]

Awareness Stage

The awareness stage is at the very top of the funnel and is a great time to just put your brand out there. At this point the buyer has a problem that needs to be solved but they might not even be fully aware of the problem or that there is a solution. During this stage educational content and strong SEO is key. You want to be found when users are searching and use keywords that resonate with their pain points.

Best types of mix media marketing at this stage:

  • Blogs- with keywords focused on relevant topics to your audience
  • PPC and SEO to drive traffic to your site
  • Mass Media- TV, Radio, to get your brand name out there

Consideration

During this stage the buyer is aware they have a problem and is actively looking for a solution. You need to show your target audience that you can deliver the solutions they need and are a trusted source. You’ll want to get more granular at this stage and really tailor your messages to their needs. You can use segmented email messages that push buyers through the funnel.

Best types of mix media marketing at this stage:

  • Targeted emails that trigger actions such as signing up for a webinar, downloading content, or reading a case study

Decision Making Stage

If your audience has made it this far in the buyers journey than you are one of the companies they are considering. Now is the time to really drive home why you’re better than the competition and develop an emotional connection.

Best types of mix media marketing at this stage:

  • Retargeting- reconnect with those who have visited your site to keep your brand fresh in their mind using retargeting ads or email
  • One to one connections- this is the why us part. Demos, personal emails, phone calls, and other follow-ups that show your audience you’re there for them will go far to push your buyers through the last step before converting

Download Our White Paper Guide To Learn How To Perfect Buyer Personas For Your Business

B2B website

Three Videos Every B2B Website Should Have

Research shows that relevant, compelling content is a key ingredient for making your website stand out. While some websites may have great landing pages, they may lack other types of content. If you want your B2B website to beat the competition and increase sales, you need to include video content.

Visual is rapidly becoming the most effective technique in the web marketing mix. Video content can increase your online traffic by more than 40%, as it adds personality, digestibility, and context to your website. Here are three types of video you should include in your website in order to increase search engine visibility.

1. Customer case studies

A great way to market your business is through word-of-mouth from satisfied customers or business associates. Referrals enhance the element of trust that potential clients are looking for in a business. To create a case study video, request some of your satisfied customers to create a case study video, where they can describe the services or products that you offer and express their satisfaction. A case study video could convince your undecided leads that your business is the right fit for them.

[Read about Integrating Story Branding With Your B2B Marketing Strategy]

2. Your team in action

You can increase your prospects by visually portraying how your company performs a service. Potential clients want to know if you have the resources and the expertise to meet their expectations, and you can prove this via video. If you provide manufacturing services, for example, you can capture how specific machinery works. If you’re a marketing agency, you can post a video demonstrating how your team goes from brainstorming ideas to producing your final product. For potential clients, the sight of your employees in action offers a glimpse inside your business.

3. Instructional videos or tutorials

One way to demonstrate your expertise to potential customers is to produce instructional content. Create visual cues on how to carry out a certain service related to what your business does for other businesses. For example, if your company provides home decoration services, you can produce a video explaining the remodeling process. You can demonstrate how your crew handles equipment for the job, as well as “before and after” images of a remodeled house.

 

Every B2B website should include compelling video content to capture the interest of prospective business partners. These days, the majority of online users would rather watch videos than read about a product or service. Capitalize on this powerful but affordable medium in order to drive leads and increase sales.

Download Our White Paper Guide To Learn How To Perfect Buyer Personas For Your Business

media mix

Beacon Marketing: Bringing Personalized Marketing To Retail Outlets

One of your customers is browsing your store and gets an alert on her phone. She glances at the screen and her face lights up. She looks up at the nearest employee with a huge smile on her face. The customer just received a customized alert on her phone offering a 20% discount, if she makes a purchase in your store today.

Was that a big coincidence? Nope. It was beacon marketing.

What is Beacon Marketing?

More and more consumers rely on their mobile devices to search for products and to do price comparisons. They often download their favorite brands’ apps to get special offers and other incentives. This kind of marketing takes personalized marketing to another level.

The beacons are small, battery-powered devices, that can be installed throughout any physical location. The beacons emit a special Bluetooth signal known as a BLE. Within a certain range, mobile devices can pick up the BLE signal and receive push notifications. Those notifications allow you to interact with your customers in new and different ways.

Some beacon setups currently require consumers to have the brand/store app installed to receive these notifications. However, Twitter has paired with beacon start-up, Swirl. They are developing ways of bypassing the app requirement and using Twitter instead. Instead of requiring a consumer to install an app, all that person needs to do is follow the brand on Twitter.

Does It Really Work?

Yes.

More than 50% of the top 100 brands already use beacons within their physical stores, with great success. Macy’s implemented these signaling devices throughout their chain after conducting a hugely successful trial run over a Christmas season.

The beauty of these devices is that they can be used in businesses of various sizes and in different industries. For example, casinos can engage their guests from the moment they walk through the door. If a VIP walks through the door, the casino can send a welcome and have a staff member waiting in the VIP room with the customer’s favorite drink in hand. Someone in the slots area can receive a special offer to come visit the roulette tables. Other guests can receive discount offers for dining and entertainment.

Now, the success a business has with beacon marketing depends on what value you offer to the customer. This form of marketing enhances the way your business can interact and engage with your customers. Offering tips, perks, and discounts are all effective ways to provide value to consumers.

What Does This Mean for Your Business?

Brick-and-mortar stores continue to fight the pressure of online competitors. Competing on price is difficult with the overhead costs of running a physical location. To remain competitive, stores have to find new ways to differentiate themselves from the online competition.

Using beacons to interact with customers opens up new opportunities to engage consumers and entice them to make in-store purchases. That makes beacon marketing a promising channel for the long-term success of brick-and-mortar stores.

Download Our White Paper Guide To Learn How To Perfect Buyer Personas For Your Business

targeted marketing

Three Ways To Use Targeted Marketing To Reach Qualified Prospects

Imagine, if you will, walking out of a model home and before you know it…you see an ad for a builder just down the street appear on your cell phone. You think to yourself, “Hmmm…coincidence?” It’s not. With targeted marketing, you can pinpoint potential customers down to an address where they have visited.

Targeted marketing is nothing new. Agencies and companies have been doing it for years. First through direct mail, then via email, using data points such as zip code, gender, household income, marital status, and age. But now, we have the ability to narrow our scope even more to truly reach those most qualified to purchase.

Niche Marketing Through Social Media

Recently, a new client came to Stevens & Tate needing to attract more students to its private school. We discovered several factors that determined whether parents chose to send their children to this school. They could afford it. It was close to their home or work. And it provided the type of education they wanted for their child. To reach this very specific audience, we advertised on social media. Social media sites such as Facebook gather a great deal of information about their users from information the users provide themselves. These sites also monitor behavior patterns. As a result, we were able to do niche marketing, advertising to select neighborhoods around the school and in local employment corridors. And we focused our message on the benefits this private education offered. After the first month, the school recorded an increase in attendees to the parent information sessions.

Learn more about Effective Marketing Strategies For A Changing Economy.

Targeted Marketing On Radio? Yes.

One of Stevens & Tate’s clients needed to build ticket sales for its classical music concerts. After researching the prior season’s data, we discovered that the majority of concertgoers came from a 20-minute or less drive of the venue. So we incorporated online radio into the media mix to aim our message at those who would have an affinity for the brand. The beauty of this targeted marketing plan was that we could reach listeners with a preference for classical music. We were able to narrow down our audience not only to those who lived in a specified geographic area but also to those who exhibited classical music listening habits. The result was a 25 percent increase in year-over-year show attendance.

Hyperlocal Marketing Pinpoints Your Audience

For a Chicagoland homebuilder with a new property in the city, we wanted to reach home shoppers living near the neighborhood as well as those holding certain job titles. Rather than choose a medium to advertise on, we chose a very small group of people to reach out to. Using a digital hyperlocal marketing campaign, we were able to serve ads to a very niche market segment—including those who had recently used a home finder app. We served ads to these individuals multiple times via multiple vehicles including desktop, mobile and in-app ads; emails; social media newsfeeds; and native content based on online search history. Since launching the program, sales at the community have increased 50 percent.

These are just a few examples of the power of a targeted marketing campaign. And new digital technologies are being unveiled all the time. At Stevens & Tate, we partner with multiple media sources to devise just the right targeted marketing campaign for each of our clients. If you are looking for an agency that can help you move from a shotgun to a rifle approach to marketing, contact Stevens & Tate and see if we are a fit.

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ingredient branding

Brand Packaging is Becoming the Media of the Future

Jack Neff | Advertising Age | March 7, 2016

Consumers may keep finding ways to avoid ads, and retailers are making it harder for brands to get displays into stores. But packaged-goods marketers have much more control over one medium: their own packages. Thanks to technological advances, those packages are likely to morph into digital devices that can serve as hubs for marketing programs in the years ahead.

Of course, consumer packaged-goods marketers have been toying with smart packages of a sort since the 1960s, when Post printed records from the Beach Boys and Monkees on cereal boxes. The new generation of such ideas includes McDonald’s recent Happy Meal boxes in Sweden that convert into virtual reality headsets for kids to view videos. Read more

advertising budget

5 Things To Consider When Planning Your Advertising Budget

The media landscape is constantly changing. New technologies and trends are emerging rapidly and existing platforms continue to evolve, providing more ways to spend your advertising budget. Today’s media plan looks far different than even last year, with more media channels, more devices, and even more opportunities to connect with shoppers. How do you find the most effective balance with an advertising budget and media plan that make sense now? Read more

Once Again, There Are More Commercials on TV

Once Again, There Are More Commercials on TV

Jeanine Poggi | Advertising Age | August 3, 2015

As has become the norm, TV networks are continuing to bolster their commercial loads in attempt to stave off declining ad revenue.

AMC Networks increased its ad load by 10% in the second quarter, the most of any other network group, followed by Viacom, whose commercials were up 7%, and A&E Networks, which was up 5%, according to a report from Sanford C. Bernstein. Read more

Another Year of Super Bowl Commercials?

Each year, I watch the trends of the Super Bowl commercials. This year I decided to take a poll and see what the audience thinks. The people I polled ranged in age from from ten to fifty-five years-old. I found the most popular spots to be:

  • “The 80’s Called and Wants Their Store Back” by Radio Shack
  • “Time Machine” by Doritos
  • “Puppy Love” by Budweiser
  • “Dad’s Sixth Sense” by Hyundai Genesis
  • “Wonderful Pistachios Stephen Colbert” by Wonderful Pistachios
  • “A Better Web Awaits” by Squarespace (They’re a Super Bowl newcomer.)
  • “Romance” by Chevrolet

The consensus among the twenty people I polled was that these seven spots were the clear-cut favorites. “Puppy Love”, an ad for Budweiser beer, is a great example of a feel- good spot, and I believe the world will rank this as one of the highest of this year’s Super Bowl advertisements. In years past, humor has been a key aspect to the theme of the Budweiser brand, featuring monkeys one year and babies talking the next. However, this year was very much a free-for-all.

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3 of 13 Key Marketing Initiatives

Debbie Szwast | November 06, 2013 | Stevens & Tate

In the past few years, the retail marketplace has changed significantly. New technologies are impacting consumers’ attitudes and purchasing decisions. To stay successful, businesses need to evaluate and update their marketing strategies, programs and processes on a consistent basis. As the new year approaches is an opportune time to do so.

Stevens & Tate released a white paper discussing 13 key marketing initiatives to improve success. Below are a few items you can start focusing on today to make an impact in the upcoming year.

1. Media Plans and Strategies

The media landscape is constantly changing—new technologies and trends are emerging rapidly and existing platforms continue to evolve. This is providing new opportunities to market to your target audience. To reach today’s consumers, create a strategy that not only reaches them where they are looking, but also addresses what stage they are in the buying cycle.

Remember that media planning is not one size fits all. Develop your media strategy around your core audience, focusing on mediums where they are most engaged. However, don’t overlook the value of creating integrated campaigns with related messages across multiple platforms. This allows you to significantly increase your reach and frequency to build awareness, interest and interaction among those who matter most.

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