b2b marketing strategy

5 Storytelling Techniques You Should Use For Your Marketing Efforts

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When it comes to any type of marketing effort, engaging your audience is of utmost importance. Keeping your audience interested is probably the biggest challenge. If they lose interest, they’ll become difficult to convert. To ensure that your audience remains engaged, you need to use the power of brand storytelling for your marketing efforts.

Why is Storytelling Crucial to Marketing?

Consuming information without context is rarely interesting or engaging. Think about how it felt to go to school and study for tests. Few students actually enjoy doing this. On the other hand, almost everyone enjoys watching TV shows or going to the movies. The reason is simple: if information is presented using storytelling, it becomes more enjoyable and easier to retain.

Think about it this way: let’s say you’re talking to a friend. Your friend is explaining how they just bought a new blender and they’re going over all of its features. Sounds boring, right? That’s because it is. However, what if they explained how they had to go on a diet because their doctor told them they were on the brink of having a heart attack? What if a friend recommended that they begin making healthy juices and smoothies? What if their original blender exploded everywhere the first time they tried to use it?

At this point, you’re invested in their story and you’re interested in how their new blender solved their problem. This is because they kept you engaged using storytelling instead of just dumping information with no context into your lap. And that’s how marketing works as well.

5 Storytelling Techniques for Marketing

digital storytelling

There are many different storytelling techniques you can use to boost your marketing efforts. Here are five techniques that you should be sure to implement to boost your storytelling capabilities:

1. Always put your audience first

To truly engage your audience, you need to make sure that you understand their perspective. If they don’t feel like your content is tailored specifically to them, they’ll feel disinterested and tune out. As such, the protagonist in your story needs to either be them or represent them. Your story should revolve around their pain points. To ensure that you create content using their perspective, you’ll need to develop buyer personas.

2. Use traditional story structure

If you want to build a better story, consider doing what Hollywood films do: they stick to traditional storytelling structures. Such stories include a beginning, middle, and end. In the beginning, the character is introduced along with the inciting incident (the problem that needs to be solved). Their journey towards solving the problem and the struggles they face in doing so is detailed in the middle. In the end, there’s a climax and resolution.

Using traditional story structure is smart because people are familiar with it — and most importantly, they’re comfortable with it.

3. Make sure the conflict is clear

Any good story needs to have conflict. This is especially true for your marketing stories. The best way to ensure that there’s enough conflict is by making sure that the stakes are high enough. The protagonist must be facing a seemingly impossible challenge, and only with hard work will they be able to triumph at the end. For example, let’s say that one of your buyer personas wants to lose weight. They’ve been told by their doctor that they have to lose weight immediately or they risk health issues, making the stakes high.

4. Keep the format in mind

Writing for the page is much different than writing for video. People read things differently than they say them. Don’t write your content the way you speak as it will likely come off as unprofessional. On the other hand, don’t write the dialogue for a video the way you’d write a blog post because it won’t sound natural.

Effective storytelling is dependent on the voice and one being used, so be sure to keep the format you’re using in mind.

5. Pacing is essential

Pacing is arguably the most important element of a successful story. Poor pacing can make your story uninteresting even if it contains all the elements of a traditional story structure.

Make sure your story is always moving at a steady pace. For example, if you’re writing a 1,000-word case study about one of your products, then the inciting incident should be explained in the first paragraph. If it doesn’t show up until halfway through, odds are you’ll have lost a substantial number of readers because they’ve lost patience and nothing has happened story-wise until that point.

Use Storytelling Techniques to Engage Your Audience storytelling

 

To deliver your brand’s message to your target audience, you will need to be able to engage them on a personal level and keep them interested. The best way to do this is by using these five tried and true storytelling techniques.

 

Also Read: 5 Storytelling Techniques You Should Avoid

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b2b branding

Using Your Brand Story To Reach Millennials In Business

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Millennials are the largest generation in the workforce today and they’re taking on important leadership and decision-making roles. In fact, nearly half of all B2B researchers are Millennials.

As a group, Millennials change jobs much more frequently than previous generations. So every six months, you may find yourself having to reintroduce your brand to a whole new group of buyers.

How do you convey your brand’s core values and competitive advantages in the best light to reach this younger generation of buyers?

In order to connect your brand with today’s prospects and customers, make storytelling a part of your content creation and messaging. Effective storytelling not only captivates Millennials but also strengthens Brand Development by conveying your brand’s values in a compelling and meaningful manner.

Stories Are Memorable

A good story creates lasting impressions of your brand. Stories distinguish your brand from the competition, and consumers are going to remember emotion, characters, and conflict from a story longer than they will remember facts about your product or service.

To put it simply, if you tell a good story that emphasizes who your brand is and what your brand believes in, people will remember it.

Stories Are Easy To Understand

Brand stories are effective, because they inform in a format that readers already know and understand. Stories are made up of three basic components: beginning, middle and end. When developing a brand story, think about those components in terms of the past, present and the future. The past highlights the challenge or the problem that your brand set out to solve. The present showcases how you solve that challenge. And the future demonstrates your success and suggests continuation of that success moving forward.

Click here to learn what brand development is and how it works.

Stories Create Trust

Millennials are more likely to connect with a brand when they believe in that brand’s core values. When Millennials are researching a purchase, they are looking at dozens of different companies, each time wondering, “Why should I buy from you?” If you engage those buyers, and answer that question with a story that is built around your core values, then you’ve built an emotional connection and the trust of that customer. 

Stories Show Your Brand’s Personality

Is your brand fun and quirky? Serious? Hip? Thought provoking? Innovative? Intellectual? Dedicated? Whatever it is, your story should reflect that.

Your story should highlight your personality and showcase what is different and unique about your brand. It should demonstrate your values and what motivates and inspires you. This will bring your brand to life and create a human element that allows customers to develop an emotional connection to your brand through effective Brand Communication.

Stories Are Sharable

Strong brand stories will spread through social media. Enhancing your story with visuals and videos will expand the reach of your story and make it even easier for others to share.

Current research shows that 62 percent of Millennials are more likely to buy if a brand engages them online. Sharing your brand story will help build relationships between your brand and the growing group of Millennial buyers.

story branding

The Importance of Package Design – How it Affects Your Brand Story

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Creating a strong brand identity requires good storytelling in order to establish your brand as unique and relevant as well as to make it more engaging for your target audience. We’ve gone over the ins and outs of brand storytelling before, but what we haven’t touched on yet is how your package design affects your brand story and the role it plays in telling that story.

Why packaging design is important?

The Importance of Packaging Design to Your Brand

When it comes to the visual identity of your brand, consistency matters, from your website design and your social media pages to your storefront sign and your business cards. Consistency is what helps to strengthen your brand identity. As such, it’s important that consumers can recognize your brand from the packaging of your products. If the packaging is consistent with your brand, people who are already familiar with your brand will identify it right away. This makes it easier to stand out from the crowd.

Keep in mind that it works the other way as well – those who purchase your product will become familiar with your brand as a result and be able to identify your brand when they see it elsewhere — as long as there is consistency with your branding efforts.

7 Package Design Tips for Creating a Strong Brand

Brand Storytelling Using Your Package Design

Using visual elements of your brand in your package design is important, but there’s more to it than just that. What your product’s packaging ends up looking like on the shelf can tell consumers a lot about your product. For example:

Targeting your audience

When designing the visual elements of brand packaging design, you should take into consideration your target audience. For example, packaging for kid products often uses large, bold typography and a colorful style, while products targeting career-oriented adults may use more elegant typography in a more minimal design.

Conveying an experience

The package design should reflect the experience of your product. For example, an eco-friendly product should probably be packaged using sustainable materials to help build trust in your product. If you’re selling a luxury product, then you should use high-end materials and not cheap packaging. If one of the benefits of your product is convenience, then the package should be easy to use.

Creating an aesthetically pleasing design

Consumers tend to judge books by their covers. When they see that a brand has put effort into creating a visually pleasing package, they will assume that this is reflective of the brand’s effort to create a high-quality product. The real challenge is not only creating a visually pleasing design but one that is unique amongst competing products as well.

Brand packaging design has a huge impact on your brand identity and vice versa. It should help spread awareness of your brand and promise to deliver on your unique value proposition. It should also target your audience and it should speak to the personality of your brand. Your package design shouldn’t just leave a good first impression, it should leave a lasting impression.

Download Our White Paper Guide To Learn How To Perfect Buyer Personas For Your Business

brand storytelling examples

How To Create A Brand Story

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Storytelling is an ancient art form, which has scientifically been proven to aid memory, making it the ideal vehicle for promoting products and creating successful branding. Learning how to tell your brand story begins with understanding the role of characters.

At the heart of the story lays the characters. It is through your characters that you connect with your customers. If your story does not have believable characters, then your potential customers will not connect with you, find your branding believable, or create an emotional connection with your story.

How To Create A Brand Story

Starting with Archetypes

Your brand persona reflects your customers understanding of your brand’s behaviors and values. The persona must appear human and exhibit traits that the customer recognizes, such as courage, persistence, and imagination. They need to be able to create an emotional connection with your persona. Your story’s characters play a vital role in shaping this relationship.

super heroFor compelling brand story, it needs strong, well-drawn, and quickly recognized characters, which your customers can relate to and see themselves in. To achieve this, you need to begin with archetypes. Hero, villain, mentor, caregiver; these are archetypes that are easily recognizable and relatable to. They are found in all stories throughout history, from Ancient Greek classics to modern fantasy tales. However, an archetype on its own is two-dimensional, so it needs to be personalized to make it believable.

Developing a Believable Persona through Relatable Characters

Your characters must grow from these archetypes. Otherwise, they will remain flat and hold no emotional connection with the customer. Achieving this involves creating a brand story for your characters without losing consistency. This enables the customer to see them as multi-dimensional.

Through those character stories, you develop your brand persona’s attributes. The attributes your persona portrays will be the ones your customer associates with your company, so these need to be chosen carefully. You might want to consider qualities such as courage, decisiveness, determination, work ethic, honesty, flexibility, responsibility, and curiosity.

An example of good brand storytelling and excellent character creation is Guinness. Consider the company’s latest campaign with the guys that have turned their backs on the gang culture of Compton, and are instead saving horses. The archetypes are good versus evil, but the characters stories make them relatable and give an overall caring, yet brand persona for Guinness.

Defining Your True Brand Story and Bringing it to Life Online

Creating a Relatable Persona

As well as being believable, your brand persona must be relatable. If your target customer group is young women, then having a brand persona that your audience consider to be a middle-aged businessman is not going to make your brand relatable. If your customers cannot relate, then they will not feel connected to your brand and are unlikely to believe your promises, mission statement, or aims. You need to know who it is you want to connect with before you even begin to develop your persona.

The customer may never see any of this directly, but they will instinctively know if you have not considered these elements as it will show in the consistency–or lack thereof–of your brand storytelling. If you are unsure of the importance of characters in how to tell your brand story and create your brand persona, go back to your favorite work of fiction and imagine that work without the attention to detail that has been poured into each character.

Download Our White Paper Guide To Learn How To Perfect Buyer Personas For Your Business

visual storytelling

5 Storytelling Techniques You Should Avoid

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Storytelling is an integral part of marketing your brand effectively. It allows you to convey your message and your values to your audience, all while making it easy for them to relate and connect to you on a more personal level by capturing their interest and inciting specific emotions. However, storytelling isn’t as easy as you might think it is.

Top 5 Storytelling Techniques You Should Avoid

There are several mistakes that brands commonly make in their attempt to tell a story that can cause your audience to lose interest. The following are five storytelling techniques you should avoid:

1. Making Your Brand The Central Character

One of the biggest mistakes that brands make is to think that the story they’re telling is about them. How is your audience going to relate to such a story? You need to make the story about them instead. Position the customer as the main character. They are the hero on the hero’s journey. As the brand, you should be the mentor that helps the hero overcome their problem.

2. Not Knowing How To Tell a Good Story

There are two essential components of a good story. The first is to have a point. If the story you’re telling doesn’t go anywhere, it’s not going to have much of an impact on the audience. You need to have a primary message that you’re trying to get across or else the audience won’t know what the point of your story is.

The second is pacing. Good pacing is extremely important. If your story is too long, your audience grows disinterested. Keep your storytelling succinct and avoid going on tangents — stay on point.

3. Providing Too Much Information

Many companies have a habit of trying to provide their audience with as much information as possible. Although you want your audience to be as informed as possible, trying to over explain is going to cause your story to become overwhelming. Keep it simple.

4. Only Showcasing Your Successes

Only showcasing how effective your brand is and how well your products or services work isn’t going to come off as very authentic. Don’t be afraid to highlight some of your failures. Tell your audience how you overcame your failures in order to obtain success. Showing this kind of vulnerability is much more authentic and relatable.

5. Not Knowing Who You’re Telling The Story To

To tell your story effectively, you need to know who your audience is. Otherwise, how can you ever present a character and a problem that your audience can relate to? Identify who your audience is before you begin crafting your story.

Storytelling not only allows you to inform your audience about how your business can help solve their problems, it can also help them to relate to your brand on a more emotional level, making engagement easier sometimes called emotional advertising. However, there is an art to storytelling, which means some storytelling techniques work better than others. Make sure to avoid these five storytelling techniques and you’ll be on the right path.

5 Storytelling Techniques You Should Use For Your Marketing Efforts

Learn The StoryBranding Process

The Power of Story Branding

The Power of Story Branding: What We Can Learn from Successful Brand Stories

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In today’s competitive marketplace, establishing a strong brand identity is essential for businesses looking to stand out and connect with their target audience. One powerful tool that can help achieve this is story branding. By weaving narratives into their brand strategies, companies can create emotional connections, engage customers, and leave a lasting impression. In this article, we will explore inspiring examples of successful brand stories from renowned brands. Additionally, we will uncover valuable lessons you can apply to your own brand strategy.

The Elements of a Compelling Story Branding

Before diving into specific examples, let’s first understand the key elements that make up a compelling brand story. A well-crafted brand narrative typically includes a relatable protagonist, a clearly defined problem or challenge, and a resolution that showcases the brand as the hero. Successful brand stories also incorporate emotional appeals, authenticity, and a sense of purpose. These elements provide a framework for creating stories that resonate with audiences.

  1. Nike – Empowering Athletes around the World

Hidden meaning of 11 world's most famous logos - Nike | The Economic Times

The global sportswear giant, Nike has built its brand around empowering athletes. Through their “Just Do It” campaign, Nike taps into the universal human desire for personal achievement and overcoming obstacles. Their advertisements often feature real-life athletes, showcasing their struggles, determination, and triumphs. By positioning themselves as the supporter and ally of these athletes, Nike establishes a powerful emotional connection with their audience, inspiring them to push beyond their limits and embrace the spirit of victory.

Key Takeaway: By aligning your brand with a higher purpose and leveraging relatable stories of individuals who embody that purpose, you can inspire and motivate your audience.

  1. Coca-Cola – Spreading Happiness and Connection

Coca-Cola logo png

Coca-Cola is known for its ability to evoke emotions and create a sense of nostalgia. Their branding focuses on the idea of bringing people together, celebrating moments of joy, and fostering connections. Through heartwarming commercials, Coca-Cola tells stories that revolve around love, friendship, and shared experiences. These narratives tap into the universal desire for happiness and leave a lasting positive impression on consumers.

Key Takeaway: Highlighting shared values and emotions can forge a deep connection with your audience, making your brand memorable and relatable.

  1. Apple – Empowering Creativity and Thinking Differently

File:Apple logo black.svg - Wikimedia Commons

Apple’s brand story centers around innovation, creativity, and thinking differently. They have effectively established themselves as advocates for those who question conventional norms and surpass limits.

Apple’s advertisements frequently highlight artists, musicians, and visionaries who have used their products to forge extraordinary masterpieces. By associating their brand with groundbreaking individuals and their stories, Apple cultivates an image of cutting-edge technology that empowers people to unleash their creative potential.

Key Takeaway: Align your brand with a specific mindset or ideology to attract like-minded individuals and differentiate yourself in the market.

  1. Patagonia – Advocating for Environmental Conservation

How to Design a Mountain Logo that Reaches New Heights | by Kaejon Misuraca | UX Collective

Patagonia, an outdoor clothing and gear company, has built a brand story around environmental activism and sustainability. Their messaging highlights the importance of protecting the planet and living in harmony with nature.

Patagonia actively engages in social and environmental initiatives, and its campaigns often feature real stories of individuals fighting for conservation. By embodying its values and walking the talk, Patagonia has created a passionate community of environmentally conscious customers who align with its mission.

Key Takeaway: Authenticity and commitment to shared values can attract a loyal customer base and elevate your brand’s impact beyond just products or services.

  1. Airbnb – Building a Global Community of Hospitality

Airbnb logo in transparent PNG and vectorized SVG formats

Airbnb, the online marketplace for accommodations, has successfully leveraged the power of story branding to create a global community of hospitality. Their brand story revolves around the idea of belonging, cultural exchange and connecting people from different backgrounds.

Through their marketing campaigns and user-generated content, Airbnb showcases real stories of hosts and guests who have formed meaningful connections and shared transformative experiences. Airbnb highlights personal stories, tapping into the desire for authentic travel experiences. This creates a sense of trust and belonging within their community.

Key Takeaway: Shifting the spotlight onto the experiences and tales of your clientele can aid in cultivating a close-knit community around your story branding while nurturing a profound sense of belonging and confidence.

  1. Dove – Promoting Self-Acceptance and Beauty Diversity

Dove Logo transparent PNG - StickPNG

Dove, a personal care brand, has embraced a powerful brand story centered around promoting self-acceptance and embracing beauty diversity. Through their “Real Beauty” campaign, Dove challenges societal beauty standards and celebrates the uniqueness and individuality of women.

Their advertisements and initiatives aim to empower women by highlighting their natural beauty and encouraging self-confidence. Dove addresses a common struggle and champions a more inclusive definition of beauty. This approach has led to immense brand loyalty and sparked meaningful conversations.

Key Takeaway: By addressing societal issues and promoting values that resonate with your target audience, you can build a brand story that inspires and empowers, creating a lasting impact.

  1. Kamik – Embracing Nature and Sustainability

Kamik Logo Vector Download - (.SVG + .PNG) - Logovectordl.Com

Kamik, a footwear brand specializing in outdoor and winter footwear, has crafted a brand story that embraces nature and sustainability. Their messaging revolves around enjoying the outdoors while protecting the environment.

Kamik showcases its commitment to sustainability through the use of recycled materials, eco-friendly production processes, and partnerships with environmental organizations. Kamik highlights efforts to minimize its ecological footprint, appealing to environmentally conscious consumers. This resonates with those who prioritize sustainable choices in their purchasing decisions.

Key Takeaway: By aligning your brand story with sustainability and showcasing tangible efforts to protect the environment, you can attract environmentally conscious consumers and differentiate your brand in the market.

  1. Usersnap – Simplifying Feedback and Collaboration

Usersnap Status

Usersnap, a feedback and bug-tracking tool, has developed a brand story centered around simplifying the feedback and collaboration process for businesses. Their messaging emphasizes the importance of effective communication and streamlined workflows.

Usersnap’s story branding example highlights how their software helps teams gather feedback, track bugs, and and enabling seamless collaboration. The emphasis is on improving productivity and delivering enhanced digital experiences. Usersnap addresses the pain points of its target audience. By providing a solution that simplifies complex processes, Usersnap positions itself as a trusted partner in feedback management.

Key Takeaway: Understanding the challenges your target audience faces positions your brand as a reliable and valuable resource. This fosters long-term customer relationships.

Bottom Line

Story branding is a powerful tool for creating a lasting impact in today’s competitive marketplace. By understanding these lessons and applying them to your own brand strategy, you can craft a compelling brand story that resonates with your audience, differentiates your brand, and fosters long-term connections.

Want a complete guide of story branding?
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5 Brand Storytelling Examples To Learn From

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Your brand identity goes beyond your name, logo, and the products or services you provide. A brand identity is all-encompassing: it also includes your goals, your beliefs, and the feelings you elicit from your audience. To create a strong brand identity, you need to create a narrative that’s consistent across all channels. This is where brand storytelling comes in. Brand storytelling involves using storytelling techniques that bring together both facts and emotions to create your brand identity. The following are five brand storytelling examples that you should use as inspiration to help create and drive your own brand story:

1. Apple

Apple is arguably one of the greatest examples of successful marketing in the history of marketing. They were able to capture a small corner of a market dominated by Microsoft and, through the use of incredibly effective brand storytelling, turn themselves into a behemoth. Knowing that they were up against Microsoft, Apple decided that their message would be to go against the grain. They would position themselves as a revolutionary innovator. Their “think different” tagline showcases this, as does all of their other advertising. Their most famous ad is the most obvious example: the 1984 ad in which a woman defiantly smashes the screen with a sledgehammer.

How to Share Your Message With A New Brand Strategy

2. Ikea

Ikea has built its brand on the functionality and simplicity of its products, which they showcase using lighthearted humor. Their most famous commercial “Lamp” highlights this. It’s a commercial showing an old lamp being replaced and being thrown away. It’s a sob story until a narrator shows up to exclaim that the viewer is crazy to feel bad about the old lamp since it doesn’t have feelings, and the new one is much better. It gets a great laugh and emphasizes the need to update old products with newer, higher-quality versions.Brand Storytelling

3. Old Spice

Old Spice used to be a brand associated with older men. The word “old” certainly didn’t help. They altered their brand storytelling to emphasize that the scent of old spice was how men should smell. They used humor and great writing to convey this, but what made the storytelling particularly effectively was that they didn’t target men — they targeted women. Old Spice essentially focused on delivering a message to women about how their men should smell, so that they could influence men on Old Spice’s behalf.

4. SoulCycle

What’s interesting about SoulCycle is that it basically consists of a class full of people riding exercise bikes. That’s it. There’s nothing more to it. But their brand storytelling has lifted this simple service into something much greater. They have positioned themselves as a high-end fitness service that’s not just a service, but a lifestyle. This lifestyle includes the use of teachers who are essentially fitness influencers and classes that are almost club-like in their atmosphere. Members feel like they belong to a community, not a gym. Without their incredibly effective brand storytelling, you could argue that they would be a glorified gym with limited equipment.

5. Warby Parker

Warby Parker is a frame manufacturer that has positioned itself as a company that sells fashionable frames at reasonable prices. Their storytelling focuses on how they build their frames and on the customers that buy them. In fact, much of their content is user-generated, which helps emphasize that they are frames built for everyone. Their message gets across because they keep their brand storytelling simple and focused.

These are a few brand storytelling examples to keep in mind when crafting your brand story strategy. Successful brand storytelling will strengthen your company’s identity, thereby making it easier to evoke an emotional response from your audience and to build long-lasting connections with them. By implementing an effective brand storytelling strategy, you’ll be more likely to increase your company’s visibility, impact, and — eventually — profit.

Learn The StoryBranding Process
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What is a Brand Story? Differentiating Yourself From The Competition

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With all the choices that consumers have in this day and age, just having a good product at a fair price point just isn’t going to cut it. Consumers don’t just care about the product (or service) they’re buying, they care who they’re buying it from, which is why your company’s brand identity is so important to your success. One of the important elements of your brand identity is your brand story. A lot of businesses mistakenly think that this is covered in their “about us” page on their website; however, your brand story is not the same thing as your company history but the goal of a brand story is to create a connection between the brand and the consumer, and to establish the brand’s identity in the minds of consumers. While your company history can be an important part of your brand story, your brand story involves the consumer as much as it involves your company and is absolutely essential in helping you to differentiate your company from your competition.

What Is A Brand Story?

A brand story is the narrative of your brand. It shouldn’t just provide information to the audience about who your company is, it should also tell consumers what your motivations are and should inspire an emotional reaction. For example, while the history of your company can play a role in your brand story, it’s arguably more important why you started the company than how you started it. This helps to get across your mission as well as your core values. Additionally, this allows you to address the consumer as a character in your story. The reason you started the company was to address a certain problem or need that your consumers have, after all.

Learn more about branding: Why Brand Development Matters and How it Works

There are dozens — if not hundreds — of companies that are similar to yours, whether they are competing directly with you or not. These companies may offer similar products that address similar needs to the same target audience. Simply saying that your products or services are better than theirs won’t get you far, even if you’re able to generate content that backs your statements. This is because consumers need to be able to connect with you on an emotional level. They want to relate to the brand that they choose. To do this, you need to differentiate yourself from your competition via your brand story.

A brand story makes it easier for consumers to connect with you due to the fact that storytelling has been an effective way to communicate messages and ideas throughout history. Using storytelling techniques in order to inform consumers about your company is going to make it much easier for them to stay engaged with you. There are several ways that you can do this. For example, you can position your company as the main protagonist whose goal it is to help the consumer or you can position the consumer as the main protagonist who must overcome an obstacle (a problem or need that the consumer has) with the help of your company (a solution in the form of your products or services).

When it comes down to it, creating a brand story helps differentiate your company from your competition while also making your brand more engaging for consumers, thereby making you more relatable on a personal level and more trustworthy as a result.

Creating Your Brand Story

Now that you understand what a brand story is and it’s importance, it’s time to develop your unique brand story:

  • Determine your company’s purpose

    What is your origin story? This doesn’t just refer to the date your company was founded, but why you decided to establish your business. What was your motivation? What is your mission? For example, maybe you realized that customer service within a certain industry was poor and you wanted to provide a better customer experience. Consumers want to know that there’s more to your company’s goals than just profit.

  • Understand who your audience is

    You can’t tell a story without an audience, and you need to know who you’re talking to in order to tell your story effectively. Your story should include your audience as a character, so you must know who your audience is. What are their main challenges, needs, and goals? Knowing this (along with more detailed demographic information) gives you a better understanding of how to tell an engaging story. It’s also why developing buyer personas is particularly helpful when it comes to your brand story.

  • Make sure your brand story remains consistent

    The products and services you sell need to align with your story. For example, if your main goal as a company is to provide an affordable alternative to a luxury product, then you can’t suddenly begin selling high-priced luxury items. Everything you do, from products and services to your marketing efforts, needs to align with your brand story. This means that you also need to maintain the same tone and messaging of your brand story across all platforms. A lack of consistency is going to hurt your brand identity and, in turn, hurt your trustworthiness.

  • Keep it simple

    Simple brand stories are easy for consumers to remember and make it easier for you to maintain consistency. If your story is too convoluted or long, you’ll lose the message and maintaining consistency across platforms becomes more difficult. It will also confuse your audience and help make your competitors’ brand stories appear more clear and well-defined.

  • Be authentic

    Make sure that your brand story actually represents who your brand is. Many companies try appealing to different audiences and adjust their story inauthentically to try making an emotional connection with them. This often happens if you don’t understand who your audience actually is. For example, if you run a clothing line that mostly middle-aged adults purchase but you want to break into the youth market, you might try to spice up your brand story to connect with a younger crowd by using younger slang and referring to pop culture or issues that you think they care about. However, consumers are smart — they can tell if a brand is being inauthentic and it won’t go over well.

  • Be personal

    Appeal to the emotions of your audience. You want them to feel something about your brand story. That’s why it’s important to be authentic about your motivations and your values. You should also make your audience part of your brand story so that it’s more relatable to them.

Your brand story is an important element of your brand identity and helps to emphasize what your brand’s message is. By creating a brand story and aligning your marketing efforts with that brand story, you’ll establish a foundation for who you are and what your company’s purpose is, thereby making it easier for consumers to relate and connect with your brand on a more personal level.

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Your Company’s Core Values Play a Role in Developing Your Brand Story

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When vetting brands, consumers often look far deeper than the simple surface messages that portray a company. In today’s age, more than ever, customers are choosing brands based on their set of core values–a major player in a brand story–in an effort to better understand the people behind the logo.

Your brand story and your company’s core values dictate exactly who you are and can give you a significant competitive advantage by outlining the age old question, “Who are we, what do we do?” In other words, you put your “why’s” and “how’s” on your proverbial sleeve. This level of transparency makes brands more human, more approachable, and more connected with their target market.

Core Values in a Nut Shell

In short, your core values tell your target buyers why you do what you do and must be at the epicenter of your brand story as well as the focus of your day-to-day business functions. Another way of looking at core values is character: who you are, how you go about your business, and the name you carry into your daily tasks, but these values must come from the heart and should stand out in the marketplace.

These core values are what connects your brand to your customers on a “human” level. Evaluating your core values can be a little more in depth as it truly resonates through the drive within your business. That evaluation begins by asking why your business exists, what your purpose is, and what obstacles you face to deliver on that purpose. All of these “outer layer” questions should point back to your “why” and should be able to justify what lies at the center.

Be a Storybrander, Not a Storyteller

The most iconic and memorable brands imbed their beliefs, core values, and emotions into your psyche. Storybranding is how memorable brands generate an enduring, lifelong value or belief system that stays with their customers and engages their buyer personas. In other words, companies are characterized by their ideals and personified through them. Storybranding is an attraction marketing tactic that marries your company, its belief system, and the beliefs of your customers.

There are some important differences between storybranding and storytelling, though. Storytelling allows your brand to make a connection with your customers through current events or marketing. This allows consumers to better identify with what’s happening in your business. Storybranding, however, seeks to put your brand’s beliefs and deeper meaning before your customers in order to evoke stronger emotions therefore generating stronger bonds.

How do you build a brand story? Learn the process here.

Be Your Story’s Hero

super hero

The key to your brand story is to highlight the hero within it. Of course, with every hero in every story, there is something relatable, pure, and honest about that character. In the case of storybranding, that hero is you–is there a more perfect script for your brand?

With our protagonist identified, it’s super important to tell those why’s and how’s of the story. This is where your core values come in.

Speak to those core values and instill them in your customer’s mind. Make sure they know the heart of their hero and can relate to exactly what your brand stands for. Once you’ve made that emotional attachment, begin to outline the how’s of your brand story by outlining the competitive advantages you have over others in the market. This is what truly seals the deal, but without a reason, your brand simply can’t speak as loudly as it could. In other words, keep your core values close to home.

Furthering Your Brand Story

Your brand story is completely unique. No one else can say it the way you do and no one else can replicate the pillars you stand on as a company. If you need a little help, consider a free marketing consultation where a marketing professional can help you develop and say your brand story the way no one else can!

Click here to learn all there is to know about telling your brand’s story.

Learn The StoryBranding Process

Generation X Matters: How to Tell Your Brand Story to Them

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Generation X, often referred to as the middle child, is the generation sandwiched between the baby boomers and the millennials. And just like the middle child, they often feel forgotten, especially when it comes to marketing. However, this generation has impressive buying power and are essential to consider when determining how to tell your brand story.

Generation X are now in their late 30’s to early 50’s, and are the generation that remembers a time before the technological, and specifically the digital, revolution. On the whole, however, Xers were young enough when it happened to have embraced the change and made technology work for them. They have a foot in both camps and are just as at home with print media, as they are with blogs, Facebook and YouTube.

Why is Generation X Important?

While, relatively speaking, Generation X is a small customer segment in comparison to baby boomers and millennials, they have immense buying power, which should not be overlooked. However, marketers are confused about how to reach a generation that has one foot in the past, and the other firmly in touch with digital technology and change. Research has shown that 62% of this generation still read print media, while at the same time 60% use a Smartphone on a daily basis.

Despite the difficulties of appealing to this generation, they are ignored at your own risk; after all, they account for over 30% of consumer spending, and not only are they buying for themselves, but many still have financial responsibility for their children as well. They are also extremely brand loyal, once they find a brand that is worthy of that loyalty.

Creating Consistency is Key

Given all of this, consistency is vital in your brand storytelling, not only within your story but also across the platforms through which you tell that story. However, generation Xer’s are also busy, often juggling children, careers, and responsibility for older family members. So, your story and your brand need to be instantly recognizable, and easily digestible. Short snippets of information combined with audiovisual formats make your story memorable and accessible. Generation X is not shy of technology, so utilizing channels such as YouTube, along with approaches such as email marketing, is vital if you are to get your brand’s story across in a meaningful way.

While busy juggling their many commitments, creating the lifestyle they want remains of paramount importance to this generation. They work hard and expect their money to work hard on their behalf, especially as there are few guarantees when they hit retirement. They respond well to offers, especially coupons that offer what they want at a price that is well within their budget. However, they are wary of trying new, untested companies, so when choosing how to tell your brand story, you need to develop trust from the very start.

Got tips? Sure we do! Check out these six tips on email marketing.

Hearing the Voice of Generation X

Generation X has strong opinions, is generally worldly-wise, and drawn to companies that are ethical, and which promote ethical goods and services. These need to form part of your brand story if you are to begin to build the trust of this generation. However, you also need to show that you value your customer, as well as the planet.

Excellent customer service is essential to Generation X. They need to feel valued and respected by your company and your brand. If they do not, you will know very quickly. This generation, more than any other, is not afraid to take the time to say what they think, and they expect you to listen. So, your story needs to focus on the customer and show that not only do you accept and listen to feedback but also that you act on it. That means that while the fundamentals of your story – your ethos, mission, and goals – may not change, how you achieve these needs to be tweaked to adapt to the changing needs of this generation.

Learn The StoryBranding Process