December 2022 - Stevens & Tate Marketing

How Creativity and Data Driven Marketing Help Develop Marketing Campaigns

December 30, 2022/in Advertising Agency, Articles, Blog, Directors, Marketing Strategy /by Mark Beebe

Not long ago, businesses simply didn’t have that much information to leverage when it came to crafting marketing campaigns. They could only draw conclusions about their audience from in-store information — as in, information on who bought what. Mostly, they just advertised to the audience that their products or services were initially intended for. A lot of their marketing effort came from the instincts of their advertising agency’s creative team. These days, advertising agencies have access to a wealth of data, which has led to data driven marketing. However, knowing how to use that data properly is important as well. It’s the agencies that merge data and creative to form the foundation of their marketing campaigns that tend to be the most successful.

How Using Data Can Inspire Great Marketing Campaigns

How Data Driven Marketing Can Support Creativity

Although it’s difficult to argue that data hasn’t been hugely beneficial in terms of identifying who your audience is and how to reach them, a lot of people within the industry are scared that the use of data is restricting creativity. They believe that the increased use of data and automation is going to reduce innovation in marketing campaigns. There’s certainly some truth to this – but only if your marketing agency isn’t using your data properly. You don’t want your creative decisions to be solely based on numbers, after all.

However, you also don’t want to use your data as an afterthought either. For example, maybe you’ve produced both long-form and short-form blog content. Using analytics, you’ve found that your long-form content is performing better. You won’t want to try to take your short-form content and extend it so that it’s longer as this kind of strategy is akin to trying to fit a square peg into a round hole. Instead, you should keep this data in mind for future campaigns.

Data driven marketing is about creating a balance between the data you have and your creative. Take video content creation as an example. Video has become one of the most effective forms of content in the past few years as it’s become easier and cheaper to produce as well as easier for consumers to watch. According to recent stats, Facebook users are more likely to engage with your video if it draws them in within 1.7 seconds. When creating video content for Facebook, you’ll want to keep this in mind. It might seem restricting at first — but limitations are often what helps to drive creative solutions. Instead of looking at data as something that restricts the creativity of your marketing campaigns, look at it as a way to drive innovation.

While some critics fear that an over-reliance on data could ultimately hinder creative efforts, in reality, the use of data can help inform creative efforts to bolster the effectiveness of a marketing campaign. In this day and age, advertising agencies who do not leverage data to their advantage in order to influence the direction of their creative marketing decisions will quickly fall behind the competition.

Exploring The Differences Between B2C and B2B Email Marketing

December 27, 2022/in Articles, B2B Marketing, Blog, Direct Marketing, Directors, Marketing Strategy /by Nicole Wagner

How you market your brand depends greatly on who your audience is, which is why b2c (business to consumer) and b2b (business to business) marketing are very different strategies. As such, your email marketing strategy is going to depend heavily on whether or not you’re marketing b2b or b2c. The following are some of the differences between b2c and b2b email marketing to keep in mind:

Optimal Send Time

Knowing when to send your emails has a big impact on whether or not they’re opened. B2c customers are more likely to check their emails in the evenings or on the weekends since they are busy working during the day. B2b recipients are more likely to open them during work hours since they often check their work email regularly throughout the day.

Spam Filters

Spam filters work a bit differently with b2b and b2c customers. B2b customers often use filters that check for certain keywords before deciding whether to inbox the email or automatically sort it into the junk folder. With b2c customers, it’s more about building a good sending reputation with minimal complaints.

Personalization And Segmentation

While personalization and segmentation are important for both, they’re a bit different. With b2c customers, you’ll want to personalize products and content based on individual taste. With b2b customers, personalization should be a bit more subtle, such as by highlighting new stories within their industry or providing case studies that match their needs.

How Customers Respond

B2b customers buy from people, whereas b2c customers buy from brands. This means that when you send emails to b2b customers, you should expect a potential reply. Make sure that you include contact information, such as a phone number and who the email is from so that it’s easy for b2b recipients to reply. This isn’t as important for b2c customers.

The Difference Between B2B and B2C Marketing Automation

Triggers

Using triggers to automate emails to your b2c customers helps to drive them back to your website. However, email triggers don’t work as well for b2b customers. Instead, use triggers for phone calls from your sales team instead.

Buying Cycles

B2b buying cycles are typically longer than b2c buying cycles. This is because you’re not just nurturing a single type of customer like you would in a b2c situation. Instead, you’re having to nurture a group of decision makers. Not to mention that in b2c situations, customers are more likely to make faster decisions based on emotion.

The Role of Content

Because buying cycles are longer in b2b situations, your customers will benefit more from educational and non-promotional forms of content, such as white papers, whereas b2c customers might be more moved to action by testimonials and case studies right off the bat.

These are some of the differences between b2c and b2b email marketing that you should know before crafting your email marketing campaign. The last thing you’ll want to do is to use b2c tactics for your b2b email marketing strategy (or vice versa) since this will hurt your ability to nurture your leads.

What is Augmented Reality?

December 20, 2022/in Articles, Digital Media, SEO /by Nicole Wagner

How AI Marketing Effects SEO

December 16, 2022/in Articles, Blog, Directors, SEO /by Nicole Wagner

For years, artificial intelligence (AI) was mere science fiction — an idea with unlimited possibilities. As technology has advanced, AI has developed to the point where it’s not only implemented throughout our everyday lives, but it’s become so commonplace that it’s beginning to be taken for granted. For example, virtual personal assistants, such as Siri and Alexa, movie recommendation services, and smart cars are all known quantities.

One area in which AI is currently upheaving the status quo is in the online marketing world. The emergence of AI marketing over the past few years is already changing the way businesses market their brands — and for the better.

How AI Has Affected SEO

Traditionally, search engine optimization (SEO) was based on a handful of factors, from keyword use to link building. Google and other search engines would use algorithms to rank content based on these factors. However, the introduction of marketing AI has changed the way Google is able to rank content. AI marketing software allows for the collection of valuable user and website data and analysis in real time. Take for example Google’s RankBrain.

Google introduced its RankBrain AI marketing software a few years back with the aim of more accurately identifying high-quality, relevant content for its search engine users. It has become their third most important ranking factor in their overall algorithm. It works by being able to accurately analyze queries in real time and returning relevant search results even if the exact keyword phrase used in the search doesn’t appear in the content. It does this by scanning website content and identifying related terms and concepts that make it relevant to the query. This means that there no longer needs to be an emphasis on forcing keywords into your content to make sure that Google identifies what your content is.

The use of marketing AI has also ushered in the ability to perform voice searches. Consumers are increasingly using voice search features via their virtual personal assistants, such as Alexa, to find what they are looking for. One of the reasons voice search is possible is because of how advanced AI marketing software is able to determine context without specific keywords. As a result, you will need to focus more on user intent in order to position yourself to be found by voice search. Fortunately, you can use AI software to collect and analyze user data and website data in order to identify what that user intent is.

The Future of AI Marketing

Considering how marketing AI has already changed the SEO landscape over the past few years, it’s not difficult to predict that there’s going to be even more change on the way. The following are a few ways in which marketing AI is likely going to change the way you market your brand in the near future:

No more keywords

RankBrain has already shown that AI is advanced enough to be able to infer meaning from certain words to help supply its queries with relevant content. AI is only going to get smarter in the future, which means soon enough, it will be able to scan content and determine relevance to user queries without having to identify specific keyword phrases or phrases that are similar to those used in queries. This will become even more necessary as voice search becomes more prominent since while users have been trained to perform searches using keywords, they rarely speak naturally using keyword phrases. This means that instead of competing with keywords, you’ll have to focus on just creating good content that is relevant to your audience, thereby placing even greater importance on your audience’s user intent.

Are there ways to increase SEO?

Deep user intent

When you look at some of the more popular websites that rank high on Google’s SERP, it’s not uncommon to see sites like IMDB or Wikipedia. One of the reasons for this is not only because they provide high-quality content relevant to a lot of user queries, but they have a lot of supporting content as well that users continue to read, resulting in visitors staying on their sites for a longer time. This means that when identifying user intent, you’re going to have to take a more holistic approach to the buyer’s journey by considering every stage. By creating content based on user intent at every stage of the buyer’s journey, visitors will be more likely to stay on your site and look through more pages. There’s no doubt that in the near future, AI will begin taking into account how websites address the intent of visitors at every stage with its supporting content.

Automated content creation

Keeping in mind how advanced AI is likely going to be able to identify high-quality, relevant content based on the entirety of the content and not just a handful of keywords, it’s not that far of a stretch to predict that AI software will soon be able to create content for businesses as well. Right now, AI-created content reads like it was produced by a robot — but many believe that it will be able to create natural sounding content in the near future.

The use of AI marketing has already begun to improve the quality of search for users around the world. It’s never been easier for people to find what they’re looking for. Although you will need to adapt to the growing impact that AI is having on the inbound marketing world, doing so shouldn’t be difficult. As long as you focus on creating high-quality content for your target audience, you will find it much easier to adapt than those who were solely focused on earning high search rankings.

What Are The Benefits Of Using HubSpot Marketing Automation Tools?

December 9, 2022/in Articles, Blog, Direct Marketing, Directors, Inbound Marketing, Lead Nuturing, Marketing Strategy /by Nicole Wagner

Creating a successful long-term inbound marketing strategy requires that you tackle several different tactics on different fronts, such as optimizing your site for SEO, creating high-quality content for your website, producing email newsletters, and engaging with followers on social media. Because these tactics all require constant attention to be effective, you should strongly consider the use of HubSpot marketing automation tools as a way to simplify your workload. The following are four reasons why you should be using HubSpot marketing automation tools:

1. Collect and Analyze Data to Improve Your Marketing Efforts

HubSpot’s analytics tools can help to collect data across all of your marketing platforms and provide you with metrics that you can use to the benefit of your marketing campaign. For example, you’ll be able to see what blog posts are outperforming other posts based on metrics such as visits, social engagement, click-throughs and captures. You can use this information to determine what kind of content is more effective or what elements of your blog posts need to be changed. For instance, if you have content that is receiving tons of views but no click-throughs, it may be because your calls-to-action are poor.

6 Effective Call To Action Examples

2. Personalize Communication With Your Customers

Marketing automation allows you to segment your email list, which makes it easier to personalize your emails and send more relevant content to your recipients. This is done by gathering data from your opt-in forms and using that data to segment your email list into different groups. For example, if you run an online clothing store, then segmenting your list into male and female will prevent you from sending content about women’s clothing to your male audience, which would hurt your ability to properly nurture leads through the sales funnel. The use of email segmentation will make your email marketing strategy more efficient and effective.

3. Schedule Out Your Work Ahead of Time

One of the important aspects of a good content marketing strategy is making sure that you continually publish new content on a regular basis. Your readers are going to expect new content at certain times and if you don’t publish it on the same days at the same times, you’ll lose readers. Of course, remembering to manually publish new content, whether it’s a posting an article to your blog or sending out a tweet, is time-consuming. Marketing automation allows you to create your content and posts well ahead of time and set them to be automatically published at specific times on specific dates.

Read our article: Content Marketing Misconceptions

4. Send More Qualified Leads to Your Sales Team

One of the challenges that a lot of businesses face is having their marketing team on the same page as their sales team. Sales personnel often don’t know what state of the buyer’s journey prospects are on, which makes their job more difficult — especially if they are sent leads that aren’t qualified. HubSpot marketing automation tools allow you to collect extremely useful visitor information, including their history of actions on your website, which in turn can allow you to send more highly qualified leads through to your sales team when they are ready.

The use of HubSpot marketing automation tools allows you make more efficient use of your resources and gives you the opportunity to see exactly what is and isn’t working in your marketing strategies. You’ll end up saving a lot of time on smaller, more time-consuming tasks, which you can then dedicate to more important aspects of your marketing campaign, such as engaging with and nurturing your leads.

5 Questions On Attraction Marketing Strategies To Consider

December 6, 2022/in Articles, Attraction Marketing, Blog, Directors /by Dan Gartlan

As any business owner knows, marketing is essential if you have any ambition for growing your company. Without effective marketing, your ability to attract new leads and increase sales is going to be limited, which means that there’s a good chance that your business won’t last very long.

However, when it comes to marketing, there are two routes to choose between — prospective marketing and attraction marketing. Essentially, prospective marketing involves finding prospects and then marketing your services or products towards them, whereas with attraction marketing, you allow the prospects to find you — hence the term “attraction.” The following are five common questions that you might have about attraction marketing, along with strategies to consider for executing this type of marketing:

1. How Do You “Attract” Leads?

The idea is to put yourself in the position to be found. This is done by optimizing your website for SEO using high-quality keywords your prospects are likely to use when searching for similar products and services. You then provide content on your website that helps inform your leads about your brand and presents your brand as a valid solution to their problems or needs. Other strategies, such as the use of social media, also helps to increase brand awareness, thereby bringing more prospects to your brand.

Read more on How To Develop Content To Build Customer Loyalty

2. Why Is Attraction Marketing More Effective?

Prospective marketing requires that you force your marketing onto a prospect without knowing their interest in your brand. For example, cold calling is a popular prospective marketing technique.

With attraction marketing, you’re not forcing yourself on the prospect. Instead, you’re simply putting yourself in the position to be found by them. The prospects that find you will be more interested in your products or services, which makes them more stronger candidates as potential customers. Additionally, the lack of pressure means that they can do their own research on your brand on their own time, making them more likely to convert.

3. How Does Attraction Marketing Lead to Sales?

One of the strategies involved in attracting leads is to establish yourself as an authority within your industry via your content. When your website visitors educate themselves about your brand by reading through content that’s informative and relevant to their needs, they’re more likely to trust you. This trust makes it easier to capture your leads, giving you the opportunity to nurture them through the sales funnel and eventually, not only closing sales, but creating long-term customers.

4. Will You Begin Attracting Leads Right Away?

Unlike prospective marketing, attraction marketing takes a bit longer to implement. As a short-term strategy, attraction marketing isn’t going to seem very effective. However, long-term results are going to be much more impactful than short-term results, which is why attraction marketing is considered more effective than prospective marketing.

5. Once You’re Done, Will You Keep Attracting Leads?

Since attraction marketing is all about long-term results, it’s important to understand that it requires a long-term strategy. You can’t just set up a website and put up some content and then call it a day. For it to be effective, you have to continually create new content, continually engage with followers on social media, and continually adjust your strategy based on various analytics that you should be monitoring. If you do this, you’ll continue attracting leads.

Prospective marketing is a very short-term strategy based on closing sales immediately — and it’s one that’s generally not very effective unless you have a massive advertising budget. Attraction marketing is a more cost-efficient strategy that focuses more on attracting high-quality leads that you can develop relationships with, thereby creating long-term customers well into the future.

How To Drive Brand Awareness

December 2, 2022/in Articles, Brand Development, Directors /by Nicole Wagner

Awareness, as we alluded to in our first article Using The Right Media Mix During Each Stage Of The Buyer’s Journeys, is a two way street. On the one hand your potential buyers become aware they have a problem that needs a solution, and on the other you as a marketer must boost brand awareness in order for them to find you, your content, and consequentially your products or services.

Brand awareness deals, in large part, with how familiar your customers are with your brand. In other words, how well do they identify with your brand name, its characteristics, your logo, or other things that strongly correlate to the products or services you offer. And while many major corporations have a significant hold on their respective markets with their branding, how can you as a marketer drive brand awareness? Let’s take a look.

Keywords and SEO

Your blog is the destination you want all prospective buyers to land on during their awareness stage, and keywords and SEO may as well be the road map to get them there. Getting found through search is the cornerstone of inbound.

As a matter of fact, the top 3 search results typically get 50% of the clicks which is exactly why you should strive to get your search results to the top of search engines. The search engine optimization game; however, is more of a marathon than a sprint and instant results likely won’t see your brand become the cream of the crop in the long run.

Correctly keywording your blog posts and your site as a whole will improve your company’s overall credibility which will in turn create trust between your brand and your site’s visitors. Additionally, SEO gives you a quantifiable, trackable avenue for your marketing by helping you see real data from your search results. For more on the nitty gritty of how SEO can boost your brand awareness, check out our blog post for how to optimize website for great results.

Keywords themselves will only get you so far, so let’s take a look at how to tie your target keywords into meaningful content via blogs.

Blogging

For small and large businesses alike, driving brand awareness starts with a healthy group of focused, educational content pieces in the form of your brand’s blog. Any successful blog starts by finding a topic that people are interested in. Add in a few internal links, some CTAs, and you’re mostly good to go. Here are a few of expert tips to have a successful blog:

Proper Formatting – The meat of your blog is its content, so format it in a way that makes sense and helps your posts flow. Break the content up into short paragraphs for easier reading and intersperse some relevant offers and promotions throughout the body.
Attractive Titles – Titles should accurately and attractively reflect the body of the blog post. Keep your titles between 50 and 60 characters for search engines.
Pretty Pictures – Add some relevant pictures to your post to make it more eye-catching. Be sure to alt text the pictures in your blogs to help boost SEO.
Links and CTAs – Internal links help keep users on your page and help them take in more of your expertise. CTAs help convert visitors to leads through well-designed landing pages with offers as the end result for the user.
Consistency is Key – Regular blog posts with fresh content will keep your subscribers coming back to your brand. Start with one quality blog per week then expand as you feel comfortable.

While these tips are great foundational resources for your blog, tying them to your keywords is crucial to getting found organically via search engines. Once you’ve found a long tail keyword or group of keywords that work for your blog, it’s important to use those words naturally (generally 3-5 times) throughout the body of each blog post. Also, link similarly keyworded content to the keywords you use and connect the web of your websites SEO.

The final piece to brand awareness as it pertains to your buyer’s journey is social media. While social media is the last piece of the awareness puzzle we’re mentioning, it may very well be the first place your buyers land when seeking information to solve their problem.

Social media sites are some of the most indexed by search engines on the entire world wide web. With hundreds of millions of posts daily by businesses and individuals alike, social media is a crucial hub of activity for your content and your buyers. In all likelihood, ceteris paribus, your brand’s social media sites will be scrolled and indexed before your brand’s blog or website which makes brand awareness through social media all the more critical.

Posting on social media is an art and a skill that can be honed by knowing your buyer personas, what social media platforms they use, and what your goals for social media are especially as it relates to driving B2B sales. Tailoring your messages within those confines will make sure that the things you’re publishing are on point, relevant, and capable of converting interested parties into leads. Lead conversion in social media means attaching a meaningful CTA or offer to each of your posts to give your potential buyers the chance of becoming more aware of your brand through offers.

Next: Lead Nurturing During the Consideration Stage

In our next article we’ll move further down your sales funnel as we examine what happens during the consideration stage of your buyer’s journey including leveraging drip emails, marketing automation, and remarketing to move your buyers into the decision making stage.