March 2020 - Stevens & Tate Marketing

Digital Marketing Changed By Visual Search

March 25, 2020/in Articles, Digital Media, Directors /by Nicole Wagner

Search marketing is constantly evolving, requiring businesses to adapt their digital marketing tactics accordingly or risk falling behind. Not only is Google known for continually adjusting and improving their search engine algorithm (often requiring SEO strategies to be adjusted to keep up), but new forms of search are emerging. Over the past few years, we are all becoming accustomed to the rise of voice search; however, visual search is advancing in leaps and bounds as well.

Visual search has been around for a few years now. According to a report published in 2017, 27 percent of all searches across ten major online platforms (including Google Images, Google, Amazon, and YouTube) were visual searches. With that in mind, visual search should be implemented into your digital marketing tactics.

What is Visual Search?

Visual search is exactly what it sounds like — performing a search on the web using a visual. While this might not seem very convenient when done on a desktop or laptop, it makes a lot of sense when done on smartphones. Essentially, a consumer can take a picture using their phone’s camera of a product in-store to perform a search on that product. If the company producing the product has optimized for visual search, then that customer should be able to pull up valuable information on their phone. This isn’t the only way visual search can be accomplished. For example, someone could take a picture of a tree to find out what type of tree it is.

What are the Benefits of Visual Search?

Brands that sell products that are more visual have the most to gain from implementing visual search. For example, some of the most common products that users perform visual searches on include fashion, home decor, art, food, animals, and vehicles. One great example of visual search in action is Pinterest. They allow users to take pictures of objects in the real world, which will then pull up results of similar-looking objects featured on Pinterest. The following are a few of the benefits of implementing visual search into your digital marketing tactics:

Enjoy the Article: 10 Best Digital Marketing Podcasts in 2020

Improve the shopping experience

There are several ways that visual search can improve the shopping experience. For example, a customer that sees a product that they want to buy can use visual search to find similar products and compare prices. Retailers can also make product recommendations based on the visual attributes of the products the customers have been searching for using visual search. This allows for a more personalized shopping experience.

Identify new trends and discover new marketing opportunities

While many businesses monitor social media for mentions of their brand, few employ visual search. Using visual search, allows you to look for your brand logo across social media. This can be very helpful, especially on social channels that are more visually-based, such as Instagram. Take for example, Starbucks. They used visual search to discover that customers were filling their Starbucks cups with whipped cream and giving them to their dogs. Such a trend can be taken advantage of as a marketing opportunity — and they would have never known about it without a visual search.

Identify influencers

Building relationships with brand influencers is an effective way to gain access to large target audiences. However, finding those influencers can sometimes be a challenge. Many influencers do their “influencing” with visual content. For example, it’s well known that there are many influencers on Instagram. Performing a visual search can help you find influencers that are posting visual content related to your company’s products. It’s a more effective way of finding relevant influencers than through text-based searches.

Engage users more effectively

Simply optimizing for visual search can help you engage with your users more successfully. This is because people are visual beings. They engage with and relate to visual content much more than they do with text. This type of digital marketing can also improve your conversion rates. The ability to take photographs and obtain information or recommendations based on those photographs will go a long way toward keeping your brand on the top of their minds.

Attract more mobile users

Considering how important the mobile market is, visual search is an excellent way to attract more mobile users. Visual search is a very mobile-centric feature, after all. Few people are going to use visual search on their desktops or laptops due to their static or bulky shape. Smartphones and tablets make it easy to snap photographs whenever users want.

Visual search grows more prominent by the day. The ability to perform searches using images can help to greatly improve your user experience in many different ways. If you have a visual product, then you should begin thinking about how you can employ visual search into your digital marketing tactics.

5 Reasons Why You Need A Mobile Marketing Strategy

March 23, 2020/in Articles, Directors, Mobile Advertising /by Mark Beebe

Has your marketing campaign lost its edge? Maybe it’s because you haven’t introduced mobile. Mobile Marketing is proving to be the fastest, easiest, and most accessible form of marketing today. Seniors, adults, and even teenagers have had experience dealing with mobile marketing in some shape or form. As a result, nearly every company can benefit from a mobile marketing strategy—here are just five reasons why.

1) Text Messages See Results

When you have a call to action that needs to drive results and drive them fast, text messages are a great option to have. That’s because 99% of text messages are read and responded to within 90 seconds of receiving them. This puts text messaging at a higher end of the spectrum in regards to reading and response rates.

Time was a crucial element when the Sierra Club wished to inform supporters of last-minute rallies. With less than a day to act, Sierra Club used text messaging to organize its supporters. Over 2,500 people texted in within a matter of hours! These kinds of instantaneous results are a hallmark of mobile marketing. Text messaging’s high open rates help ensure that your mobile campaign will be a more efficient communication channel.

2) Shoppers Rely on Mobile-Based Searches

These days, 40% of consumers utilize their mobile devices in order to make decisions about who to buy from. Most look at a cluster of review websites before making final choices about which supplier to purchase goods or services from. Reviews are so easy to find online and they help consumers decide between a plethora of suppliers and providers.

The smartest way to put your best foot forward is to register your business website with an array of consumer promotion websites. Also, encourage your loyal clients to leave reviews of your business on these websites. The more positive the online review, the more likely you are to get sales from customers. Specifically, those who shop around online via their smartphones, tablets, notebooks and iPads.

Related Articles to Read: The Benefits of Mobile Marketing Automation

3) Virtual and Augmented Reality Offers New Possibilities

Virtual and augmented reality are two of the newest opportunities in digital marketing, and in some cases, all a user needs is a smartphone to enjoy it. Besides emerging as a key resource for both mobile ads and shopping on social platforms, virtual reality (VR) and augmented reality (AR) are a preserve of native apps in terms of performance and functionality.

According to statistics, virtual and augmented reality will be an $83 billion dollar industry by 2021. Whereas virtual reality simulates entire environments through a smartphone; augmented reality literally “augments” the appearance of what’s in front of a user when they look through their mobile screen. Numerous companies have already taken advantage of this technology to offer branded experiences to their customers and even help them make better purchase decisions.

4) Apps Are Incredibly Popular

Statistics demonstrate that adults in America spend an average of 91 hours a month using apps on their mobile devices. So creating your own app will be a great way to connect with new and loyal customers. With just a few engineering resources, you can attract your audience through app marketplaces native to various smartphones. You can also customize the app, depending on the goals your company is trying to achieve.

Apps can be informative, entertaining, or both. There are app creation software packages available, which are pretty affordable and easy to use. While you spend more on custom app design, doing so should be an option as an app has the power to strengthen your brand in a powerful and long-lasting way.

5) Mobile-Friendly Email Gets Results

While texting offers the fastest and the best response times, it’s safe to say that email still gets results. This is why sending out promotional emails that are mobile-friendly will add tons of value to mobile marketing campaigns.

Effective and responsive email design is all about creating messages with shorter line lengths, pre-header text, concise copy, few or no images, and calls-to-action, which appear early on in emails. Something to keep in mind is that mobile is responsible for at least 50 % of all email open rates. So, make sure the email newsletters you deliver to your subscribers are on most mobile email platforms.

Email Marketing Metrics You Should Keep In Mind & What They Mean

March 12, 2020/in Articles, Direct Marketing, Directors, Marketing Strategy /by Terry Becker

Email marketing was one of the earliest forms of inbound marketing — and it’s continued to be one of the most widely used due to how cost-efficient and effective the strategy is. If you’re implementing an email marketing campaign, then it’s important that you keep track of certain email marketing metrics so that you can judge how your campaign is performing and identify what is and isn’t working so that you can make strategic adjustments as necessary. The following are some of the most important email marketing metrics that you should be following:

Click Through Rate

Click throughs refer to how many recipients are clicking the links in your email. The higher your click-through rate is, the more enticing your content was to your recipients. A poor click-through rate means that you’re not connecting with your readers. A/B tests, which help find new ways to get more clicks in your emails, also make use of CTR’s.

Unique Opens

Unique opens refers to how many people open your emails. If you don’t have many unique opens, it means that your subject lines need work — or you may not be timing your emails properly and they’re getting buried in the inboxes of your recipients so that they don’t see them.

Forward Rate

Forward rates weigh the percentages of recipients who share your posts. A high forward rate is a good sign that you’re doing something right. It means you’re providing content that recipients believe is helpful and informative. As a result they then forward it to friends, family members, or coworkers.

Bounce Rate

The bounce rate measures how many subscriber email addresses didn’t receive your email. A soft bounce means that the email address is valid; but the inbox was full or the server was down. A hard bounce means that the email wasn’t valid. To avoid a high bounce rate, periodically update your email list and remove old addresses.

Similar Article:Exploring The Differences Between B2C and B2B Email Marketing

Deliverability Rate

The deliverability rate refers to the percentage of emails that reach your recipients’ inboxes. Factors that may prevent your emails from being sent include email addresses that don’t exist or no longer exist or emails that are spam.

Clicks Per Link

Click-through-rates only refers to how many times your links were clicked. However, Clicks per link is a more detailed metric. It shows which links get more clicks on your campaign; not counting how many times each recipient has clicked on the link .

Conversion Rate

Your conversion rate, will assess how many people click on the link and then complete a specific action. A low conversion rate means that your content isn’t connecting or your calls-to-action aren’t effective. Similarly, conversion rates give unique insight into your return investment. When you know how much you have spent, and how many subscribers have converted, it easier to determine whether or not the money you put in has paid off.

Unsubscribes

The higher your unsubscribe rate is, the more likely it is that there’s something wrong with your email campaign. There are two potential causes for this — you may be sending out too many emails to the point where your recipients are unsubscribing because you’re filling up their inbox or the content of your emails isn’t relevant to your recipients.

Once you’ve launched your email campaign, it’s important that you track how it does. You can make adjustments to your email marketing efforts throughout the campaign, after all. If things aren’t working, you won’t want to just let it fail — you’ll want to right the ship. To track how your campaign is going, be sure to keep these email marketing metrics in mind.

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5 Mobile Marketing Techniques To Build Your Ecommerce Brand

March 10, 2020/in Articles, Directors, Mobile Advertising, Website Design /by Terry Becker

It should come as no surprise that a strong mobile presence is indispensable in today’s market. After all, the average user spends most of their Internet time on their smartphone as opposed to their desktop.

Whether your company is just starting up or has reached the point of maintaining a well-established customer base, it’s important to stay up to date with the most current marketing trends and techniques for your ecommerce business. Structuring and launching an ecommerce website is a milestone achievement for your brand. Therefore, it’s crucial to invest in effective mobile marketing techniques, and here are five tips on how to do so:

1. Website Design

A website is your most important marketing and communication tool, as it connects you with your user. In a world so dominated by mobile devices, most brands cannot afford to miss the mark with a website that is NOT optimized for users on smartphones, tablets, or whatever their device of choice may be. If you’re an ecommerce brand, you want to make sure that your website is ready for their devices.

Some brands quickly jump to a mobile app when it’s time to make “mobile decisions”. However, it’s not always the most efficient choice for each and every brand. Ultimately, they should be developed once you already have a mobile-friendly website as well. 9 times out of 10, an app should not be created in place of a mobile-friendly site, but instead in addition to it. Apps can be costly endeavors, and to be successful they must offer some sort of value that the mobile site doesn’t, otherwise there is no real incentive for the user to download the app and use it on a regular basis.

Particularly with ecommerce brands, a responsive design is incredibly important. The size of a mobile screen is significantly smaller than that of a desktop. As a result, the website should appear a bit differently. However, you want to ensure that your customers do not face any issues. This can range from viewing product images, scrolling through pages, clicking on buttons, finding a certain product, or typing in billing information into form fields. Websites that aren’t responsive in their design typically contain flaws with these key elements. These can act as a major deterrence in the mobile user completing the purchase. If you’re implementing mobile marketing techniques to drive mobile traffic, you want to make sure your website is ready to perform. Preferably before you begin marketing to your mobile users and driving traffic to your website.

2. Referral Marketing

We are all social creatures, and we love sharing our experiences with our families and friends. If we have a good experience, we’ll want everyone to know about it. It is for that reason that referral marketing (also known as word-of-mouth marketing) is one of the most powerful, yet underrated ecommerce mobile marketing techniques available. Referral marketing is when you deliberately influence the process of word-of-mouth. Whether it is encouraging more sharing, or positioning the sharing to be positive. Referral marketing is a secret weapon that many ecommerce companies embrace. It benefits advertisers too-we help each other avoid bad experiences, and encourage each other to support places that provide an excellent experience.

The fastest and easiest way to kick-start referral marketing is to set up a referral program. If you have the resources, you can hire a developer to custom design a referral program for your store. This allows you to have full control over your referral program, but the work may be tedious and resource-intensive. An alternative is to install a referral program app. A referral app allows you to get started quickly, as everything is (almost) done-for-you. However, if you do not promote your referral program, nobody will know of it. So do all you can to promote it, and let people know about it. Share it on your social media and send it on your email list. Invite all of your past customers to join your referral program. You will be sure to notice results.

3. Mobile Friendly Email Marketing

Most ecommerce customers check their inbox from their smartphone, not from a desktop. Emails that get opened on mobile devices yet aren’t optimized for those devices typically get sent to trash. It’s a waste of time and budget to produce emails that are too difficult to read on mobile, or do not render correctly on mobile devices.

To ensure that your efforts are not wasted, it is worth checking to make sure your email marketing is mobile-friendly. Use a responsive design for all of your emails so that the content renders well regardless of device. This is one of many options that can help create an optimal experience for your email recipients. As a result they can actually see your perceived value and subsequently visit your mobile-friendly site after receiving the message.

Some visual tips to include are fonts that are easy-to-read, stick to one column of text, use compelling imagery, and always include clickable icons and calls-to-action (CTAs). Think about subject line, and how character count is more limited on mobile inboxes than desktop. Best of all, these guidelines help offer a greater experience on mobile devices, and are beneficial to those on desktop.

Similar Article: How To Outshine Your Competition With Effective Ecommrce Marketing

4. Proper Mobile Friendly Content Marketing

Mobile optimization refers to the elements found on your site infrastructure. As such, consuming content on mobile devices is different than on desktop. Proper content marketing can attract more positive attention, interaction, and sustainable conversions in a way no other marketing method can. That’s because the Internet is content. By creating and promoting original content you are ensuring that your audience is receiving new information that matters to them on a continual basis.

Brainstorm with your team to imagine a list of the different types of content you wish to create. This can be blog posts, videos, and newsletters. Also, make sure you are utilizing your marketing budget by consulting with experts, outsourcing work when necessary. Invest in high-quality software, subscriptions, employees, and training for your team.

You will also find that if you work with the right people, many of the things you’ve paid for in the past can be done internally. Create diversity within your team and listen to everyone’s ideas. It is also a good idea to create content based on Pareto’s 80/20 rule, which means that your promotions should comprise of 80% informational content, and 20% promotional content. All of the content you publish should be relevant, interesting, and unique.

Social media marketing is one of the most powerful mobile marketing techniques available. It allows you to communicate with your industry, customers, and market in a personal way. You can utilize social media to generate engagement and interaction, boost traffic to your website, and develop a larger base of customers.

Utilizing different social media platforms for different purposes also creates a rich presence for your company that diversifies your abilities and efforts. This will ultimately help you cater to your customers’ needs in a way that grows your business over time.

Maintaining a solid tone and personality of your company through social media is very important because consistency is what will create trust within your audience. In order to develop and maintain brand recognition and authority, make sure your outreach efforts are unified; by ensuring your team is on the same page with your company’s communication style.

5 Reasons to Use HubSpot

March 9, 2020/in Articles, Brand Development, Directors /by Nicole Wagner

There are a lot of marketing platforms out there that can be incredibly helpful when it comes to creating, managing, and tracking your marketing and sales efforts. Out of these platforms, HubSpot is one of the very best. The following are five reasons to consider using HubSpot as one of your main inbound marketing tools:

1. HubSpot Functions As An All-In-One Marketing Platform

One of the biggest advantages of HubSpot is that it’s much easier to build a holistic marketing strategy because it allows you to do so many things. With it, you can monitor your contacts, nurture your leads, or track your performance. Not to mention that you can do all of this for the majority of your marketing strategies. This includes SEO, email marketing, CRM, content marketing, marketing automation, database management, and more.

Few marketing platforms are this comprehensive. Typically, businesses have to use multiple marketing tools to oversee their campaigns. Using HubSpot makes things easier, more efficient, and often less costly.

2. Use HubSpot To Create And Manage Your Contact List

One of the big challenges facing many businesses is managing an unorganized database that’s not directly connected to their sales or marketing strategy. You can segment your contact list with HubSpot, ensuring that your contacts receive information that they want to engage with.

Because you’ll be able to manage all of your marketing efforts from the HubSpot platform, you’ll be able to segment your contacts based on where they are in the sales funnel. This makes it easier to nurture leads and identify which leads your sales team can engage with.

3. Provides Excellent Reporting Features

The more control you have over being able to track the ins and outs of your campaign, the more accurately you’ll be able to judge your marketing strategies. This in turn will allow you to make more effective adjustments on the fly. HubSpot allows you to track and measure every aspect of your inbound marketing campaign by providing clear breakdowns of your social media strategies, blogging efforts, landing page success, email engagement, and much more.

In fact, their Reports Dashboard makes it easy to view these metrics at a glance. The dashboard offers the ability to see your overall performance data. You can even build custom reports that meet your company’s unique needs.

Similar Article: Choosing Hubspot CRM As Your CRM Solution

4. An Effective Long-Term Solution

HubSpot understands that most inbound marketing campaigns are long-term campaigns. As such, the marketing platform is built to oversee your campaigns over the long term. It’s scalable as well, so no matter how big your company’s marketing needs grow, HubSpot can handle them.

5. HubSpot Allows You To Obtain A Clear ROI

It used to be a real challenge to determine what your ROI (return on investment) was for your inbound marketing campaign, especially if it was spread over multiple marketing platforms. HubSpot makes it easy to obtain a clear ROI for your entire inbound strategy due to it’s ability to track and measure every aspect of your campaign. This will allow you to make more financially motivated adjustments based on your marketing budget as well.

As you can see, HubSpot addresses a number of different aspects of creating and managing an inbound marketing campaign in an efficient manner. With all its features and general ease-of-use, there are few marketing tools that can offer what HubSpot offers.

Senior Living Advertising Ideas That Avoid Stereotyping

March 4, 2020/in Advertising Agency, Articles, Blog, Directors, Senior Living Marketing /by Nicole Wagner

One of the main reasons why marketing a senior living community is so challenging is because it’s easy to fall into the trap of advertising to seniors in a stereotypical way. In fact, a recent survey of 400 seniors aged 70 or over revealed that 60 percent of respondents felt that most advertisements used stereotypes to represent seniors. Keeping that in mind, the following are a few advertising ideas to help you avoid senior living stereotypes:

Don’t Be Pushy Or Preachy

A lot of ads that target seniors tend to be on the condescending side. You’ll want to try and position yourself as an authority on the subject, but you won’t want to do so in a way that you’re telling your audience you know better than they do. This will come off as pushy or preachy, which is a tone you should avoid. Be factual and informative in an honest and respectful manner.

Focus On The Individual, Not The Demographic

One of the biggest offenses in senior stereotyping is to use actors that fit the general demographic of your audience and have them do something mundane, like smiling while they drink a glass of wine and stare out into the distance. How is your audience supposed to relate to an image like this? On the other hand, you also don’t want to deceive a senior struggling to live on their own; such as someone being helped into bed because they are too feeble to function by themselves.

Instead of trying to represent an entire demographic by the extreme ends of the spectrum, focus on the individual. What does your target audience actually want and need out of a senior living community? Highlight purposeful activities, such as actively participating in the world and continuing to pursue their passions.

Check out this article for tips on how to market senior living communities

Show Don’t Tell

Having someone speaking to the audience about the benefits of moving into your living community is a tired trope. It’s something that most seniors expect from a pamphlet. Showing is much more effective than telling. A great example of a senior living community that did this focused on showing the day-to-day lives of its residents as they dined, exercised, played pool, painted, and more — all without any dialogue whatsoever. Like they always say, an image is worth a thousand words.

Entertain Your Audience

It seems like many advertisers forget that seniors still like to be entertained and that they have a great sense of humor. You don’t need to be deadly serious when marketing towards seniors. Try to entertain them and appeal to their sense of humor — you’ll find that they’ll be much more engaged as a result.

Many senior living communities fail to market to a senior audience effectively. This is because they fall into the trap of using advertising ideas that rely on senior stereotypes. Seniors recognize these stereotypes and do not appreciate them. As a result, you will have difficulty generating interest in your community. Use these advertising ideas to help avoid stereotyping seniors in your marketing efforts.

Whats Trending in Marketing For February 2020

March 2, 2020/in Articles, Directors, Marketing Strategy, Trending /by Nicole Wagner

Being informed about current and recent marketing trends, is an excellent tool for advertisers to have. That way, you can evaluate past strategies and find new ways to stay ahead of the competition. We’re aware that keeping up with these trends can often be difficult. As a result, the following articles come from popular marketing blogs and highlight current marketing trends that we think are worth paying attention to:

Noteworthy Marketing News

Top 10 Marketing Trends to Watch for in 2020

Right now, voice searches are used for simple queries like an address, calendar reminders, or song title. But as user needs expand and grow more complex, so must voice search features, and so must optimization. Exceptional customer experience is leading the way in marketing, shifting focus onto inbound strategies for serving and retaining existing customers. When customers share their enjoyable experience or outstanding service, their reviews are more likely than ads to impact new buyer behavior and marketing trends.

Google Ads enable bids simulator for target ROAS, budget simulator for Maximize clicks, conversions

Google is extending the availability of bid and budget simulators to more smart bidding strategies. The bid simulator has only been available for manual and Target CPA bidding. It’s now available for Target ROAS campaign. The simulators can be helpful directional indicators of the potential performance impact from making bid or budget adjustments. As always, keep in mind the projections are based on historical data and actual future performance can (and often does) vary from these projections.

Facebook Introduces 3 New Ad Reporting Tools

Facebook is making it easier for advertisers to measure ad performance across accounts, channels, and publishers. With this data, advertisers can better understand how ads are performing, which demographics they’re reaching, and where the most conversions are coming from. Cross-Account Reporting, Custom Metrics, and Conversion Path Reporting are all viable options that are explored in depth as Facebook continues to evolve its measurement solutions to address the priorities of potential marketers.

Similar Article: What’s Trending in Marketing For April 2019

Improving Your Marketing Program

6 Social Media Trends To Follow in 2020

At this point in time, every business with an inbound marketing strategy should have a social media presence of some sort. Social media is one of the most effective ways to build relationships with your target audience. You can engage directly with them and learn more about what their wants and needs are. However, social media is constantly evolving. Which means that you need to keep up with all the latest social media trends, so that you don’t fall behind the competition.

6 Reasons Why Your Business Needs B2B Inbound Marketing

There are many B2B companies that continue to advertise using more traditional methods, such as TV commercials, magazine ads, cold calls, and more. While traditional marketing can be effective, it’s a good idea to implement a variety of different marketing strategies. This includes inbound marketing.

The Advantages of Using Public Relations in Your Marketing Strategy

As most know, when it comes to marketing strategy, public relations plays a key role in getting the word out.PR helps maintain your reputation through winning audience approval. It can educate all possible consumers and sway them to your point of view. It even helps to provide the target market with more detailed information than they would normally receive from other forms of marketing. Simply put, these public relations advantages should be on the forefront of every marketer’s agenda

Recent Marketing Reports, Updates, and Trends

Vast majority of Amazon advertisers plan to spend more on ads again this year

According to a Marketing Land survey of digital advertisers, 81% of current advertisers plan to increase their ad spend on the platform in the coming year. Of those planning to increase their Amazon ad budgets 41% said they plan to spend as much as 25% more than the previous six to 12 months. 22% plan increases of 25 to 50%, and 10% expect Amazon budgets to increase by 50% or more.

B2B buyers consume an average of 13 content pieces before deciding on a vendor

We know that content is incredibly important for ranking in search. It’s also critical for sales support. But this report makes clear there are broad ranges of first and third party content types that are highly influential to B2B buyers. It also shows how critical the vendor website is in the buying process. Indeed, the report basically outlines a content strategy for the entire B2B buyer’s journey.

Marketers struggle to stay ahead of technology advancements

When asked how difficult it will be over the coming year to stay ahead of new technological advancements, remain competent across multiple programs and avoid long-term experience debt, 88% of CMO consultants surveyed by executive service firm Chief Outsiders said it would be difficult — with 10% claiming it will be “very” difficult.

The survey included a relatively small pool of CMO consultants. However it underscores a primary challenge faced by marketing leaders; CMOs are taking on more responsibilities while playing catch-up with the technology available to propel growth.