7 Package Design Tips for Creating a Strong Brand

There are a lot of factors that go into creating a strong brand. One factor that shouldn’t be overlooked is the packaging design of your products. Not only should the design of your packaging properly reflect everything you want to say about your product, but it should also make it recognizable as being part of your brand. When someone looks at the packaging of a product, even if it’s just a quick glance, you’ll want them to recognize it as an offering from your business, after all. The following are a few packaging design tips that will help with creating a strong brand:

1. Consider Form And Function

The look of your product’s packaging is certainly important–consumers are going to judge a book by its cover when it comes to most products and for good reason, the quality of a product’s packaging will reflect the quality of the product in most people’s minds. If you can’t put effort into your product’s packaging, how do they know you put any effort into the product itself? Of course, the packaging needs to be functional as well. It should keep the product safe and intact. If the packaging is completely based on helping the product look good but isn’t actually functional, it’s going to hurt your packaging design instead of helping it.

2. Be Clear and Concise

A brief glance at your product’s packaging should tell the consumer everything they need to know about the brand behind the product, what the product is, and what the product does. If they have to stop and inspect the package in order to figure out what it’s for, you’re in trouble. Make sure the content you display on your packaging is clear and concise. Don’t clutter your packaging with images and text either as this will only overwhelm the consumer and make it more difficult for them to figure out what your product is about.

3. Be Honest And Authentic

Don’t lie about your product by making outlandish claims on the packaging or by displaying images of the product that don’t accurately represent what’s inside the package. This will only hurt your long-term success. It’s important to be authentic as well. Although authenticity is something that’s difficult to define, it’s about sticking to your strengths and not trying to position your product or brand as something it’s not in an attempt to draw attention.

5 Package Design Trends for 2018

4. Use Colors Consistently

Consumers will associate the colors you use on your packaging with your brand, which is why you won’t want to stray far from the colors you use in your official branding. Try to stick to just two to three main colors for your packaging to prevent it from looking messy as well.

 

5. Choose Fonts Carefully

The fonts you choose should be in line with your overall brand. This means that if you use more minimal fonts and designs for your logo, website, and more, then using lavish cursive fonts for your packaging may not be the best idea. Additionally, don’t use more than two (three max) types of fonts. Too many fonts will make your packaging look cluttered. Two fonts that compliment one another will make your package design look more cohesive.

6. Consider Your Competition

Take a look at what your competitors are doing with their packaging. This can give you a good idea of what’s working. It can also ensure that you don’t create packaging that’s too similar to your competition. You want your product to stand out from other products, after all.package design

7. Keep Product Extension In Mind

You may add more products to the same product line, so you’ll want to make sure that your packaging has a flexible design so that you can reuse it with some minor alterations (such as a different color but the same overall design) for any new products in the same line that you release.

One of the elements you’ll want to focus on when implementing a strategy for creating a strong brand is the packaging you design for your products. Be sure to keep these package design tips in mind and you’ll likely see more success in creating a strong brand.

Integrating Social Media & SEO Efforts For Enhanced Search Engine Results

5 Reasons to Use HubSpot

There are a lot of marketing platforms out there that can be incredibly helpful when it comes to creating, managing, and tracking your marketing and sales efforts. Out of these platforms, HubSpot is highly regarded as one of the very best. The following are five reasons to consider using HubSpot as one of your main inbound marketing tools:

1. HubSpot Functions As An All-In-One Marketing Platform

One of the biggest advantages of HubSpot is that it’s much easier to build a holistic marketing strategy because it allows you to do so many things. With it, you can monitor your contacts, nurture your leads, or track your performance. Not to mention that you can do all of this for the majority of your marketing strategies. This includes SEO, email marketing, CRM, content marketing, marketing automation, database management, and more.

Few marketing platforms are this comprehensive. Typically, businesses have to use multiple marketing tools to oversee their campaigns. Using HubSpot makes things easier, more efficient, and often less costly.

2. Use HubSpot To Create And Manage Your Contact Listwebsite redesign checklist

One of the big challenges facing many businesses is managing an unorganized database that’s not directly connected to their sales or marketing strategy. You can segment your contact list with HubSpot, ensuring that your contacts receive information that they want to engage with.

Because you’ll be able to manage all of your marketing efforts from the HubSpot platform, you’ll be able to segment your contacts based on where they are in the sales funnel. This makes it easier to nurture leads and identify which leads your sales team can engage with.

3. HubSpot Provides Excellent Reporting Features

The more control you have over being able to track the ins and outs of your campaign, the more accurately you’ll be able to judge your marketing strategies. This in turn will allow you to make more effective adjustments on the fly. HubSpot allows you to track and measure every aspect of your inbound marketing campaign by providing clear breakdowns of your social media strategies, blogging efforts, landing page success, email engagement, and much more.

In fact, their Reports Dashboard makes it easy to view these metrics at a glance. The dashboard offers the ability to see your overall performance data. You can even build custom reports that meet your company’s unique needs.

What Are The Benefits Of Using HubSpot Marketing Automation Tools?

4. HubSpot Is An Effective Long-Term Solution

HubSpot understands that most inbound marketing campaigns are long-term campaigns. As such, the marketing platform is built to oversee your campaigns over the long term. It’s scalable as well, so no matter how big your company’s marketing needs grow, HubSpot can handle them.

5. HubSpot Allows You To Obtain A Clear ROIartificial intelligence

It used to be a real challenge to determine what your ROI (return on investment) was for your inbound marketing campaign, especially if it was spread over multiple marketing platforms. HubSpot makes it easy to obtain a clear ROI for your entire inbound strategy due to it’s ability to track and measure every aspect of your campaign. This will allow you to make more financially motivated adjustments based on your marketing budget as well.

As you can see, HubSpot addresses a number of different aspects of creating and managing an inbound marketing campaign in an efficient manner. With all its features and general ease-of-use, there are few marketing tools that can offer what HubSpot offers.

Inbound marketing will help you grow your business by attracting website visitors, converting them into leads and closing leads into customers
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4 Tips For Creating a Successful Visual Identity

Your visual identity is different than your brand identity–but your visual identity does play a part in helping to create your overall brand identity. It’s the visual branding elements that help to create the specific feeling and experience you’re trying to invoke from your brand and includes everything from your logo to the images you use, the font of your text, the colors of your website, and more. The following are a few tips to help you create an effective visual identity:

1. Keep Your Audience In Mindattraction marketing

The point of your visuals should be to engage your audience and to connect with them. If you’re representing a funeral service, then a loud logo with bright colors is probably not going to do a good job of connecting with your audience. To ensure that the visual content you use is in line with who your audience is, make sure that you create your buyer personas first before you begin implementing a strategy for creating a visual identity.

2. Create A Logo That Supports Your Brand’s Core

The logo you create to represent your brand needs to represent its identity, it’s mission, and it’s business. You might have a really cool logo, but if it doesn’t do any of those things, then it’s a useless visual and a poor representation of your company. Take for example Amazon. Their logo is very simple, it’s just the letters “amazon.com.” However, there’s an orange arrow underneath pointing from the letter “A” to the letter “Z.” It’s visually showing that they have everything from A to Z on their site.

Logo Design Trends For 2018

3. Make Sure Your Visuals Are Consistent

To create a strong visual identity, your visuals need to be consistent throughout. For example, if you use yellows and blues in your logo, it’s going to be confusing if your website’s design elements focus mostly on shades of red. It may look good, but consumers won’t be able to tie these visual elements to your brand because they are too different from one another. This goes for other elements as well, such as text. If you are using different fonts throughout your website, it will weaken your visual identity. Pick one or two fonts that best represents your brand and stick with them.

4. Make Sure Your Visuals Are High Quality

It doesn’t matter how thought out your visuals are, how relevant they are to your audience, and how consistent they are if they aren’t of high quality. Poor quality images or visual content of low aesthetic value will leave a negative impression on your audience. If your visuals aren’t aesthetically pleasing, consumers are likely going to assume your products and/or services aren’t of much higher quality either.

These are a few tips that should help you create a visual identity that properly represents your brand and that connects with your target audience. A strong visual identity will help you to create a stronger brand identity, which will only help to increase your brand awareness and trust.

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visual storytelling

Visual Storytelling Trends That Will Shape The Future For Marketers

Storytelling has existed for centuries and is a great way to not only market your brand, but also connect with your audience on a deeper level. Storytelling can be done in a variety of ways, and today, visual storytelling is one of the most impactful forms of persuading and communicating your message with audiences. Thanks to technological advances, we now have the power to captivate people by immersing them in stories, while blending fiction and reality. Here are some visual storytelling trends that will shape the future for marketers and everyone alike:

Never-Ending Stories

Have you ever had an experience that you didn’t want to end? Ever wonder why movie studios continue to reboot classic TV shows and movies? Well, never-ending stories are becoming increasingly in demand as people expect content, specifically stories in real-time 24 hours a day, 7 times a week. This trend has slowly taken shape on social media platforms where characters like Homer Simpson are tweeting to their millions of followers. This also explains why live-streaming apps that allow users to interact with personalities in real time like Meerkat and Periscope, are becoming more popular.

Mini-Ads

Let’s face it—given the current digital landscape, traditional advertising does not hold the same appeal it did a decade ago. Because of this, it’s no surprise that companies have considered new, innovative ways like mini-ads to connect with customers. Facebook plans to launch six-second ads that will give businesses and brands the opportunity to show a condensed version of their story to their target audience. This interesting format is a smart way to capture the audience’s attention given our short attention spans, which will drive a higher level of engagement.

Connective Storytelling/ Immersive Experience

Even though it seems like most people would prefer technology to human interaction given the amount of time we spend on our devices, they also want to connect and interact with others online, fictitious or real. The future of storytelling will go beyond solely connecting emotionally with characters—we now can put ourselves in their shoes. Different virtual reality experiences, like “Nerve” now allow people to experience what the movie character does in a movie like climb a high-rise or ride a skateboard.

Augmented Reality

AR is present everywhere whether its Facebook or Instagram and is fairly easy to program thanks to software like AR Kit for iOS 11. Given Pokémon Go’s success, this is no longer a trend we can put aside. Since people are constantly on their phones and are interested in experiences that go beyond 2D, the implementation of AR visual storytelling will increase and go beyond gaming, entering the magazine and news space.

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Five Great Examples to Improve Brand Marketing Strategy Using Amazon Alexa

Amazon’s Echo is a voice-controlled home device that uses Alexa technology. Such devices are providing marketers new and exciting platforms to improve brand marketing strategy by better connecting with their customers and fans. Companies are using the voice-enabled platform to offer more creative and frequently updated content to their users. Learn from these brands that have timely adopted the new concepts of digital marketing and integrated artificial intelligence into their brand marketing strategy to listen to your customers’ needs and generate audio content that develops and fosters effective relationships.

1.    Digiday

You must be familiar with Digiday, a renowned portal for information on digital marketing industry. In just ninety seconds you can know the top marketing news while drinking your morning coffee, and through a human voice not a robotic one. Moreover, users can request Alexa to stream music through Spotify or order a ride through Uber.

2.    Giant Spoon

As a leading communications and market strategy agency, Giant Spoon distributes its personal content in innovative ways. It is fun and lighthearted and tends to capture the overall feel of this company.For instance, if you ask the company for brainstorming help, you may get a snarky response like: We are currently low on ideas, hire an influencer. This could be a good ice breaker before you start a meeting.

As voice has become the new frontier for many interactive experiences, a platform like Alexa provides brands a big opportunity to play differently in a new and exciting environment on a revolutionary canvas to enhance their brand marketing strategy.brand marketing strategy

3.    Web Analytics

If you want to evaluate your brand marketing strategy, analytics is must. If you want to know how your new marketing campaign is going,rather than accessing and going through Google Analytics reports, simply ask Alexa and it will pull the numbers and details for you. You can use both granular and broad queries to stay updated on real-time traffic data.

Are you a marketer? Here is an article with some helpful tips for Google Analytics

4.    The American Heart Association

Using Alexa you can ask AHA how you can perform CPR to get a step-by-stepwalkthrough, or know the important warning signs of a heart attack or stroke. This is another example of how you can provide value or benefits to your audience through a voice-enabled platform.

5.    GoodNes

Nestlé has introduced Amazon Alexa customers to a unique and convenient visual and voice browsing experience with the launch of its GoodNes skill for Alexa. With an Alexa device, consumers can now improve their cooking experience using voice instructions as well as a visual guide that lets users see and hear recipe steps in the paired web browser. It also provides them access to valuable nutritional information, fun facts, ingredients, and useful how-to videos especially designed to help them learn new cooking recipes and techniques.

You can find the GoodNes voice-assisted skill in the Alexa store. Once you enable the skill, you can link your account with your email to get a link to the unique visual guide. This visual guide is fully compatible with Safari and Chrome web browsers on laptops, tablets, and desktop computers.

17 SEO MYTHS YOU SHOULD LEAVE BEHIND

What’s New With Google: How Your Web Page Speed Effects Your SEO and Adwords Performance

Speed has always been a factor in defining both organic rankings and AdWords Quality Score. However, Google’s most recent change, which comes into effect in July, shifts this focus somewhat; speed will now be a key ranking factor in mobile searches.

For companies that already advertise to prospective customers on mobile devices, or who have organic search presence, there are numerous elements of their online presence that need to be checked, tested, and, where appropriate, changed. Knowing how to optimize your mobile site for speed will make all the difference to your search engine rankings.

The Importance of Testing Site Speed

The changes are going to make knowing the speed of a mobile site essential. Many tools permit site owners to determine their page speed to see whether enhancements are needed. Most of the tools that are available to test speeds are free and do not require administrator access to the website in question. That means that companies can check their competitors’ sites as well as their own.

Adjusting Mobile SEO Strategy for Google’s Speed Update

The benefit of Google announcing the change six-months before it comes into effect is that it gives companies time to undertake the necessary checks and make appropriate changes.

One such change that companies should consider is switching to Accelerated Mobile Pages (AMP). An AMP works by altering the source code of the website, thus directing the standard HTML page to a minimalist version of itself, the hosted AMP page. As AMPs are still so rare, they load exceptionally quickly. In initial Google testing, AMPs reduced load time up to 85%.

Click here to find out how to measure your audience with Google Analytics

Local search should not be ignored, either. A Google Mobile Moments Study revealed that 40% of mobile searches have local intent. Companies also need to be aware that mobile search engine users enter queries differently than desktop search engine users; mobile queries tend to be much shorter.

Leveraging Search Console is a fantastic way to check in on a site’s usability. Using the following options under “Crawl Errors” can make a significant difference to usability:

  • Smartphone tab – permits users to recognize any crawl errors that might be burdening their mobile pages
  • Fetch on Google – allows users to see how crawlers view the site and adjust accordingly
  • Mobile Usability report – tells users precisely which pages have mobile usability issues, as well as the nature of the issues.

How Will Google’s Speed Update Impact Your AdWords Account?

The Quality Score algorithm, the algorithm that determines how much users pay per click to serve an ad on the Search Network, is heavily influenced by landing page experience. If a company’s site does not load quickly and does not convey beneficial information, the company will either end up paying a premium or realize that they are unable to serve an ad at all.

The AdWords documentation recommends five ways to affect positive change regarding a site’s landing page experience:

  • Include relevant, compelling content
  • Be recognized as trustworthy
  • Make navigation simple and effective
  • Reduce load time
  • Make the website faster

In Conclusion

Failing to consider the new speed update will negatively affect a website’s ranking and, in turn, adversely impact the ROI of the business it showcases. AdWords users need to ensure they optimize for load time and landing page speed, and not just in terms of relevance. Companies should also contemplate making a move to AMP, ensure that their intent is on point, and make the most of the power of Search Console and page speed insights.

Integrating Social Media & SEO Efforts For Enhanced Search Engine Results

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Telling Your Brand Story To Baby Boomers

The only thing in the world that is constant is change, and not many changes in recent history can compare to the way baby boomers have redefined how we approach everything in life, marketing and spending included. The baby boomer generation controls 70% of disposable income in the United States, and represent 44% of the US population. That is a considerable market share and one that you can tap into by telling your brand story in a way that appeals specifically to this generation.

The Importance of Experience

How your customers think is influenced by their unique life story, current circumstances, environment, and worldview. It is also influenced by their experience and the wisdom they have gained as they have progressed through life. Your brand story needs to take these elements into account and reflect the knowledge, experience, and interests of this age group. Your brand story needs to use language in a way that celebrates this wealth of life experience.

However, just as importantly, your brand storytelling must reflect on the role that this wealth of experience plays in the changing buying habits of the Baby Boomer generation. Worldviews change as you age and gain new information and perspectives. These changing views reflect in how this customer segment process information, and how they make decisions about products and services.

Life becomes more about relationships, developing positive relationships in particular, rather than categories. Family, friends, and nostalgia, play a significant role in the decision-making process. Choices are not black and white and are more likely to be emotionally led.

Check out this similar article about Brand Storytelling

Changes in Storytelling Style

When considering how to tell your brand story to Baby Boomers, you also need to recognize that the changes are not just emotional, but also physical. As the brain ages and its functions change, you must adapt your storytelling to communicate efficiently with this generation. While the younger brain wants unambiguous, precise details and facts, the brain of this generation is more intuitive and emotionally led. It is also more attuned to sensory images, meaning that your storytelling needs to use words in a multi-sensory manner to create these pictures.

Metaphors are an essential part of this creative process. They aid in the brain’s comprehension of a subject and help to make it more vivid. If you cannot paint pictures with words and metaphors, you risk losing the customer’s focus and interest in your story.

Luckily for you as the storyteller, the Baby Boomer generation as a whole loves stories. So, the stronger the story, the more likely you are to attract Baby Boomers to your brand. However, your stories need to be emotionally charged. If it just contains line after line of facts and statistics, it will quickly lose its appeal. As with any customer segment, good writing, detailed characters, and engaging content also remain essential to reaching the Baby Boomer generation.

Learn The StoryBranding Process

How to Tell Your Brand Story and What It Means To Generation Z | Stevens Tate

When deciding on how to tell your brand story, your intended audiences are a key component in any decisions you make. A great deal of time and effort goes into developing your brand story, especially in relation to making it appealing to your core market segment. While many companies focus their efforts on attracting the buying power of millennials, there is another sector who have money to spend, but who expect very different things from the brands they choose.

This sector is, of course, Generation Z. This generation encompasses all those born from 1995 onwards. Generation Z accounts for 25.9% of the population of the United States; by far the largest percentage of any age group. Currently, analysts believe this generation has in the region of $44 billion in purchasing power, and by 2020 they will account for a third of the U. S. population, so they are undoubtedly worth paying attention to.

Appealing to Generation Z

This generation lives in a world where everyone can have their voice heard, thanks to social media, and particularly channels such as YouTube, with its vloggers, product testers, and social stories. Generation Z is firmly based online, with recent research suggesting that 28% of this generation wants to be reached via online ads, compared to just 16% of millennials.

Their continual connection to the online world also means that they are more likely to be moved to action by real people than they are by celebrities. They are, as most people were at that age, looking for products over experiences. However, the challenge your brand story faces is how to make the products you sell feel current and therefore appealing to this younger age group.

Just a Click Away

As well as changing perspectives to appeal to this generation, you need to change how your story is delivered. Generation Z is very much a one-click generation. If it takes more than that to access or share the story, they are not going to read it or pass it on to others. Your story needs to be shareable through channels such as YouTube, WhatsApp, and Instagram.

Moreover, it is not just about accessing the content; researchers believe you have an average of 8 seconds to capture the interest of this generation, once the content has been accessed. This is one of the reasons why audio / visual approaches to your story are essential.

Four social media platforms. Four different ways to advertise. Click here to learn more. 

Personal Products for Personal Experiences

While Generation Z is about the product rather than the experience that you are offering, they do want the product to provide a personal experience. This is where the more traditional approach to storytelling comes in, but using personas that they recognize – real people, in real situations, which they can imagine themselves in by buying your product.

While one could still use actors and showcase their lifestyles, using the YouTuber who Vlogs from his or her bedroom two streets over, could work even better with this generation because they seem more relatable to this younger audience.

Some Rules Still Apply

The differences between Generation Z and previous generations does not mean that you should throw all the rules out the window. High quality, consistent content is still a must when determining how to tell your brand story. Stories still need to have believable characters and situations. Your values, aims, and mission statement must again shine through; younger members of the Generation Z are also still under parental input, so, you need to bridge two or more generations with your approach.

However, you must tie all this together with a tech-savvy approach. Your brand story needs to encompass the online world in all its various forms. This generation uses different platforms for different activities, and you need to be able to tap into most of those if not all. Content that you provide for this generation needs to be in the form of micro-interactions; short snippets of mainly visual information, provided by someone that this generation recognizes and can relate to. Simple really, isn’t it?

A GUIDE TO EFFECTIVE MOBILE MARKETING TECHNIQUES

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How To Create A Brand Story

Storytelling is an ancient art form, which has scientifically been proven to aid memory, making it the ideal vehicle for promoting products and creating successful branding. Learning how to tell your brand story begins with understanding the role of characters.

At the heart of the story lays the characters. It is through your characters that you connect with your customers. If your story does not have believable characters, then your potential customers will not connect with you, find your branding believable, or create an emotional connection with your story.

Starting with Archetypes

Your brand persona reflects your customers understanding of your brand’s behaviors and values. The persona must appear human and exhibit traits that the customer recognizes, such as courage, persistence, and imagination. They need to be able to create an emotional connection with your persona. Your story’s characters play a vital role in shaping this relationship.

super heroFor your brand story to be compelling, it needs strong, well-drawn, and quickly recognized characters, which your customers can relate to and see themselves in. To achieve this, you need to begin with archetypes. Hero, villain, mentor, caregiver; these are archetypes that are easily recognizable and relatable to. They are found in all stories throughout history, from Ancient Greek classics to modern fantasy tales. However, an archetype on its own is two-dimensional, so it needs to be personalized to make it believable.

Developing a Believable Persona through Relatable Characters

Your characters must grow from these archetypes. Otherwise, they will remain flat and hold no emotional connection with the customer. Achieving this involves creating credible stories for your characters without losing consistency. This enables the customer to see them as multi-dimensional.

Through those character stories, you develop your brand persona’s attributes. The attributes your persona portrays will be the ones your customer associates with your company, so these need to be chosen carefully. You might want to consider qualities such as courage, decisiveness, determination, work ethic, honesty, flexibility, responsibility, and curiosity.

An example of good brand storytelling and excellent character creation is Guinness. Consider the company’s latest campaign with the guys that have turned their backs on the gang culture of Compton, and are instead saving horses. The archetypes are good versus evil, but the characters stories make them relatable and give an overall caring, yet brand persona for Guinness.

How do you bring your brand story to life, even when it’s online? Check out this article to learn more. 

Creating a Relatable Persona

As well as being believable, your brand persona must be relatable. If your target customer group is young women, then having a brand persona that your audience consider to be a middle-aged businessman is not going to make your brand relatable. If your customers cannot relate, then they will not feel connected to your brand and are unlikely to believe your promises, mission statement, or aims. You need to know who it is you want to connect with before you even begin to develop your persona.

The customer may never see any of this directly, but they will instinctively know if you have not considered these elements as it will show in the consistency–or lack thereof–of your brand storytelling. If you are unsure of the importance of characters in how to tell your brand story and create your brand persona, go back to your favorite work of fiction and imagine that work without the attention to detail that has been poured into each character.

Learn The StoryBranding Process

Generation X Matters: How to Tell Your Brand Story to Them

Generation X, often referred to as the middle child, is the generation sandwiched between the baby boomers and the millennials. And just like the middle child, they often feel forgotten, especially when it comes to marketing. However, this generation has impressive buying power and are essential to consider when determining how to tell your brand story.

Generation X are now in their late 30’s to early 50’s, and are the generation that remembers a time before the technological, and specifically the digital, revolution. On the whole, however, Xers were young enough when it happened to have embraced the change and made technology work for them. They have a foot in both camps and are just as at home with print media, as they are with blogs, Facebook and YouTube.

Why is Generation X Important?

While, relatively speaking, Generation X is a small customer segment in comparison to baby boomers and millennials, they have immense buying power, which should not be overlooked. However, marketers are confused about how to reach a generation that has one foot in the past, and the other firmly in touch with digital technology and change. Research has shown that 62% of this generation still read print media, while at the same time 60% use a Smartphone on a daily basis.

Despite the difficulties of appealing to this generation, they are ignored at your own risk; after all, they account for over 30% of consumer spending, and not only are they buying for themselves, but many still have financial responsibility for their children as well. They are also extremely brand loyal, once they find a brand that is worthy of that loyalty.

Creating Consistency is Key

Given all of this, consistency is vital in your brand storytelling, not only within your story but also across the platforms through which you tell that story. However, generation Xer’s are also busy, often juggling children, careers, and responsibility for older family members. So, your story and your brand need to be instantly recognizable, and easily digestible. Short snippets of information combined with audiovisual formats make your story memorable and accessible. Generation X is not shy of technology, so utilizing channels such as YouTube, along with approaches such as email marketing, is vital if you are to get your brand’s story across in a meaningful way.

While busy juggling their many commitments, creating the lifestyle they want remains of paramount importance to this generation. They work hard and expect their money to work hard on their behalf, especially as there are few guarantees when they hit retirement. They respond well to offers, especially coupons that offer what they want at a price that is well within their budget. However, they are wary of trying new, untested companies, so when choosing how to tell your brand story, you need to develop trust from the very start.

Got tips? Sure we do! Check out these six tips on email marketing.

Hearing the Voice of Generation X

Generation X has strong opinions, is generally worldly-wise, and drawn to companies that are ethical, and which promote ethical goods and services. These need to form part of your brand story if you are to begin to build the trust of this generation. However, you also need to show that you value your customer, as well as the planet.

Excellent customer service is essential to Generation X. They need to feel valued and respected by your company and your brand. If they do not, you will know very quickly. This generation, more than any other, is not afraid to take the time to say what they think, and they expect you to listen. So, your story needs to focus on the customer and show that not only do you accept and listen to feedback but also that you act on it. That means that while the fundamentals of your story – your ethos, mission, and goals – may not change, how you achieve these needs to be tweaked to adapt to the changing needs of this generation.

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