Brand Development Archives - Page 5 of 8 - Stevens & Tate Marketing

Telling Your Brand Story To Baby Boomers

October 18, 2021/in Articles, Brand Development, Directors, Marketing Strategy, Storybranding /by Dan Gartlan

The only thing in the world that is constant is change, and not many changes in recent history can compare to the way baby boomers have redefined how we approach everything in life, marketing and spending included. The baby boomer generation controls 70% of disposable income in the United States, and represent 44% of the US population. That is a considerable market share and one that you can tap into by telling your brand story in a way that appeals specifically to this generation.

The Importance of Experience

How your customers think is influenced by their unique life story, current circumstances, environment, and worldview. It is also influenced by their experience and the wisdom they have gained as they have progressed through life. Your brand story needs to take these elements into account and reflect the knowledge, experience, and interests of this age group. Your brand story needs to use language in a way that celebrates this wealth of life experience.

However, just as importantly, your brand storytelling must reflect on the role that this wealth of experience plays in the changing buying habits of the Baby Boomer generation. Worldviews change as you age and gain new information and perspectives. These changing views reflect in how this customer segment process information, and how they make decisions about products and services.

Life becomes more about relationships, developing positive relationships in particular, rather than categories. Family, friends, and nostalgia, play a significant role in the decision-making process. Choices are not black and white and are more likely to be emotionally led.

Check out this similar article about Brand Storytelling

Changes in Storytelling Style

When considering how to tell your brand story to Baby Boomers, you also need to recognize that the changes are not just emotional, but also physical. As the brain ages and its functions change, you must adapt your storytelling to communicate efficiently with this generation. While the younger brain wants unambiguous, precise details and facts, the brain of this generation is more intuitive and emotionally led. It is also more attuned to sensory images, meaning that your storytelling needs to use words in a multi-sensory manner to create these pictures.

Metaphors are an essential part of this creative process. They aid in the brain’s comprehension of a subject and help to make it more vivid. If you cannot paint pictures with words and metaphors, you risk losing the customer’s focus and interest in your story.

Luckily for you as the storyteller, the Baby Boomer generation as a whole loves stories. So, the stronger the story, the more likely you are to attract Baby Boomers to your brand. However, your stories need to be emotionally charged. If it just contains line after line of facts and statistics, it will quickly lose its appeal. As with any customer segment, good writing, detailed characters, and engaging content also remain essential to reaching the Baby Boomer generation.

The Brand Development Process Demystified

October 11, 2021/in Articles, Brand Development, Directors /by Dan Gartlan

“A brand is a person’s gut feeling about a product, service, or company. You can’t control the process but you can influence it.” Marty Neumeier- Brand Gap

Grandeur, class, and opulence are what come to your mind at the mention of a Rolls-Royce. This is because Rolls-Royce has defined and positioned itself as such. A good brand should be a culture associated with something irreplaceable.

Brand development process is being able to influence your audience to believe that they are buying into an adventure, an identity. It needs careful formulation to represent your business properly. Based on recognizable brands, here is the development process solved:

Discovery

As you think of a way to create your brand, think of it as a person. Can you define your personality? Your analysis should be able to answer the WHY question- why a customer should buy from you and not somebody else.

SWOT analysis has been commonly used to give a clear picture of company characteristics. Identify favorable and unfavorable internal and external factors of your company. It stands for Strengths, Weaknesses, Opportunities, and Threats. Other analytic tools include PESTEL and Porter’s Five Forces which measure influence and competitive intensity in the outside environment respectively.

Read more on Discovering Your True Brand Story and Bringing It To Life

Positioning

“Differentiation is one of the most important strategic and tactical activities in which companies must constantly engage.” Theodore Levitt-Professor, Harvard Business School

Once you have discovered where you stand, develop your product promise. You must position yourself as provider of such to your audience. What is your unique selling proposition (USP)? Make your brand appeal different and focus on developing a unique USP applicable to your product/ service. Let your target market know that whatever you offer them is a solution to their problems.

Learn How To Strengthen Your Brand Through These Competitive Advantage Examples.

Visual expression

First impressions are the most lasting. Many customers are guilty of buying the packaging rather than the product. Think of all the people through centuries that have given their lives for a flag to appreciate the power of visual expression. Your brand development process should harness this visual reaction in people. Make them believe that your product stands for something, is different, and comes as authentic. Verbal expressions, design, packaging, sales and marketing are aids of powerful product impression.

Constant evolution

You can either change or let the change change you. Just like in football or any game, you have to stay relevant or face the bench. Your brand should be perceived as you want it to be long after you have launched your product. Constant evolution saves you from being obsolete and is vital in brand development process because it never stops. In order to be considered a brand, you should make your presence felt at all times by sustaining it. A good company always has ongoing research or audits to find out how to appraise their image, products, and services.

Your Brand Reputation and Public Relations

June 28, 2021/in Articles, Brand Development, Directors /by Nicole Wagner

Public relations (PR) traditionally consisted of press releases and news conferences, and very little else. However, these days, PR has taken on greater importance, especially when it comes to your marketing strategy. After all, you’re now able to engage directly with consumers across many different online channels. As such, digital public relations are essential for improving and maintaining your brand reputation.

What’s The Difference Between Digital PR And Digitial Marketing?

At first glance, it might appear that there is some overlap in terms of what can be defined as PR and what can be defined as inbound marketing. After all, content creation is a vital component of inbound marketing strategies. Yet, press releases are a form of content. Additionally, the content you create as part of your inbound strategy does impact your brand authority – and, therefore, its reputation. The main difference between digital PR and inbound marketing is in the goal. The goal of inbound marketing is to generate leads and eventually to close sales. This is not the goal of digital PR. Instead, the goal of digital PR is to improve the perception of your business. Although different, in achieving the goal of PR, you contribute to the success of your inbound marketing efforts.

The Benefits Of Digital Public Relations

The following are some of the reasons why digital PR can be beneficial to your brand:

Improve credibility – A good digital PR strategy can help you secure more media coverage. For instance, sending out press releases to various online media outlets. As a result, when consumers are doing research into your brand, they’ll discover a wealth of coverage from reputable sources, which will lend your business credibility. Such credibility helps boost brand trust and makes it easier to generate leads.
Generate more brand awareness – The more coverage you obtain from online media outlets, the more brand awareness you generate. On top of that, PR-related content that you publish online, whether on your website or on social media, can be shared. When such content is shared, it can boost awareness even further.
Increase organic traffic – First of all, any press releases or PR-related content that you write, you can optimize for SEO. This will help boost traffic to your website. Secondly, any media coverage you get can boost traffic as well. Not only can readers who were unaware of your business do a search based on press coverage, but many online media outlets will link their coverage of your brand to your site.
Maintain a positive reputation – Digital PR also involves addressing negative comments on review sites and on social media. Trying to resolve issues that customers had with their experience online (in view of the public) can actually boost your reputation. Ignoring negative comments will only hurt your reputation.

Learn More About Public Relations

Examples Of Digital Public Relations Strategies

There are many different things that you can do to improve your PR efforts online. The following are just a few examples of digital PR tactics that you could implement:

Press announcements on social issues – When you make changes within your company to improve corporate and social responsibility, you should announce them to the world. For instance, if you’re making a switch to a more sustainable manufacturing process to become more environmentally friendly. Even just announcing your support for a social movement or cause can help increase the reputation of your brand.
Video content of community involvement – Showcase how your business gets involved in your community by filming it. For instance, if you encourage employees to do community service, or if higher-level employees regularly participate in community-related events, then you should film it and post those videos online, whether on your website or on social media.
Social media engagement – Social media allows you to connect with your audience directly. As such, you can leverage social media to talk to your customers and show them that you’re present and that you care. Ask questions about their experience with your brand. You should also address negative comments in an attempt to turn negative customer experiences into positive ones. Not only can this help you from losing a customer, but it will also show the world that you care.
Company interviews – Set up interviews with experts within our company. For instance, let them speak to influencers within your industry for an interview published on a website, for a video, or for a podcast. Doing so helps to generate awareness of your brand and can boost your brand authority as well. Not to mention that putting a face on your brand will make your business more relatable to your audience.

Implement A Digital PR Strategy Today

Public relations is critical to maintaining and improving the perception of your brand. The stronger your brand reputation is, the better your chances are of being able to successfully market your business. As such, it’s vital that you implement a digital PR strategy.

Defining Your True Brand Story and Bringing it to Life Online

June 11, 2021/in Articles, Blog, Brand Development, Directors, Storybranding /by Dan Gartlan

Today’s most well-known brands share a powerful marketing secret—its about connecting with customers on an emotional level and in a way that addresses their challenges. But how can you do this without pushing your ideas on prospects?

Taking a true storytelling approach is the answer. Sharing your brand’s core values and competitive advantages in meaningful, memorable way will help reach your ideal buyer and build a following to your brand. Any brand, large or small, in any industry, for any product or service, can benefit from getting past just telling advantage and benefit claims, and truly developing a unique voice that customers believe in and becomes your brand.

The Power Of A Great Story

Stories have feeling. Emotion. Honesty. A good story naturally draws people in and creates lasting impressions. Beyond showing personality, it can convey a brand’s authentic motivational core—distinguishing you from the competition. A brand story rooted in truth and experience, and not about simply speaking about your product or service facts, will communicate your values and beliefs while empowering your customers and prospects. And once you have people on board, they will instinctually want to share it with others. So you not only attract buyers, you attract followers and advocates of your brand—without forcing it.

Uncovering The Plot

As you begin to think of your brand as a story and the best ways to convey it, consider these two essential layers: your Core Values—which is the WHY you do what you do (what you stand for and believe in) and your Competitive Advantages—the WHAT and HOW you do what you do best. By aligning these two elements, you define the true essence of your brand, and develop a unique value proposition that no other company or brand can match. While one point on its own may not be the differentiating factor, in combination, they become what makes you unique and extend the belief that you do it for the right reasons.

Learn more about telling your Brand Story here!

Diving Deeper

Companies must do some internal processing to find a brand’s difference and its’ point of view. The difference is the brand’s function. The POV is the brand’s cause. Features and benefits are copied or upgraded all the time. But when a customer feels a brand shares their beliefs, when they believe in the same Core Values, they are more likely to connect with them. As they consider at different purchasing options, you will have already built an emotional connection—and trust.

Expressing Your Story

Once you capture and define your one authentic story, you must bring it to life for the world to discover. Crafting the voice and tone to showcase your personality, what motivates and inspires you, and demonstrate your values. Creating consistent, relevant and informative website content that speaks to the right prospects you are trying to attract. Maintaining a positive experience for all visitors, but shaping experiences for your key audiences to keep them coming back for more.

At the end of the day, your website’s greatest objective is to deliver prospects the information they need, when they need it, and provide clarity around how to act. When you shape it around a story that already engages, you will effectively build the following—and the sales—that lead to lasting success.

How to Improve Brand Recognition in 2021

May 31, 2021/in Articles, Brand Development, Brand Positioning, Directors /by Mark Beebe

Developing your brand is essential to your ability to attract new leads and convert new customers. The more recognizable your brand becomes, the easier it will become to generate brand trust and to build your audience. For instance, if a consumer is searching for a specific solution and they find two or three options, one of which is from a brand they recognize, they will typically gravitate towards that brand. As such, recognizability is crucial. With that in mind, the following are five ways that you can improve brand recognition this year:

1. Identify Your Target Audience

If you can’t recognize who your audience is, you can’t expect them to recognize your brand. All of your branding strategies and decisions depend on who you’re trying to reach. A company’s worth is highly reliant on whether or not they provide solutions that meet the needs or solve the problems of its customers. If you’re targeting people who have no need for your solutions, then those who do are going to be confused about your brand. The more you understand who your audience is, the more likely you’ll be able to build a brand that they will be able to recognize.

2. Develop A Clear Brand Message

You need to be clear about what your objectives are as a brand. This includes your mission, your vision, and your purpose. Think about how Apple’s message is about innovation and creating technology that’s not only user-friendly but essential to a creative and independent lifestyle. This message is clear because Apple has developed and promoted its message since the 1980s. If your message isn’t clear, consumers become confused. An unclear message can send the wrong message, thereby hurting your brand’s recognizability.

3. Build Your Brand Identity

Your brand identity involves a lot of different elements. The most obvious is the logo. If your brand becomes strong enough, a unique logo can be recognized even if your company name isn’t part of it. Take for example Nike’s swoosh. Everybody knows that the swoosh is Nike even if their name doesn’t accompany the logo. Although the visual connection of the logo is important, it’s not the only component of your brand identity. The tone of voice you use in your content, the reputation you have, and the brand storytelling you use to deliver your message are all vital to building a strong brand identity.

Here are 5 additional reasons why brand marketing works.

4. Maintain Branding Consistency

Consistency is key to making your brand recognizable. If your message varies from one platform to another, people are going to get confused about who you are. For example, if you run a clothing company and you position yourself as a luxury clothing brand on Instagram but then promote affordable shoe wear on Facebook, people won’t know what you are or who you’re targeting, making it more difficult to recognize your brand.

Additionally, the aesthetic of your brand and the tone of voice should be consistent over all channels. Use the same colors and logos on every platform. Do not change the tone of your brand to try and fit the channel you’re using. If you use an excited, informal tone on one channel, don’t use a formal, level-headed tone on the other. If you switch tones, people won’t recognize that you’re the same brand using both channels. Consistency across all of your marketing efforts is essential to building a strong brand that’s recognizable across all channels.

5. Develop And Implement A Long-Term Marketing Strategy

Even if you’ve spent a lot of time crafting your brand, you still need to build awareness to boost recognizability. This is where your marketing efforts come into play. You need to figure out where and when you can reach your target audience, as well as what marketing efforts will help to effectively deliver your message and spread brand awareness. Such efforts will not succeed overnight — you need to develop a comprehensive long-term branding strategy to successfully boost your brand recognition.

Building your brand is crucial to your company’s success. Even if your brand has been established for some time, brand development should never stop. You should always look for ways to increase brand awareness, and improving brand recognition is necessary to do just that. As such, you should consider implementing these effective strategies to improve brand recognition in 2021.

How to Share Your Message With A New Brand Strategy?

April 30, 2021/in Articles, Brand Development, Brand Positioning, Directors /by Mark Beebe

Brands fight to gain attention. Brands need communication without words. Brands are psychology and science brought together as a promise mark as opposed to a trademark.

Products have life cycles, but brands outlive products. Brands convey a uniform quality, credibility and experience. Brands are valuable.

Without branding, there is no differentiation. Without differentiation, there is no long-term profitability. People don’t have relationships with products, they develop relationships with brands.

Integrating Story Branding With Your B2B Marketing Strategy

April 11, 2021/in Articles, Attraction Marketing, B2B Marketing, Brand Development, Brand Story Telling, Directors, Marketing Strategy, Storybranding /by Dan Gartlan

Marketers have realized that their audiences’ attention spans are getting shorter by the day. In an effort to get it back, they resort to anything to engage them: humor, sex, etc. However, it is one thing to get involved in a commercial and another to get involved in a brand. Successful brands market by forging a deeper emotional connection using story branding which is a part of attraction marketing.

In a technique called The Hero’s Quest, they create a story with a hero, a conflict, and a resolution. The hero has a certain drive like love that leads him to action past certain barriers and eventual conquest. Generating emotional connection with the story is what sells. To be successful in B2B marketing strategy, make your brand the hero of your own story.

Where story branding and marketing integrate:

Distinction

Consumers have vast amounts of choice today but are drawn to the one they can relate to. Distinction is vital in any marketing strategy. A good, realistic brand story enhances a brand’s overall presence regardless of its competitive position in the industry. The right perception hits the audiences’ emotional quotient, tipping it in your favor. Wrapping up your brand in a more meaningful story context further adds value to it. To fellow businesses, buying your product will mean getting higher utility compared to the others in the competition.

Humanizing your brand

A successful B2B marketing strategy is one that humanizes your brand. A brand story cannot be underestimated in doing the job. Individual experiences like those of Steve Jobs, when fed into a company message, go a long way in personalizing and even achieving celebrity like status for your brand. You can use employee or your founder experience for this. Although you cannot have complete control of your story, a little positive twist helps to strengthen it by making it more interesting. Your marketing strategy is even boosted further as a result. A story should be a corporate persuasion tool that leads your audience to you.

Read more on 4 Strategies For Improving Your B2B Customer Experience.

Emotion is more compelling than a straight fact

In spoken word, good oratory skills are regarded highly and can be more compelling when they involve more emotion than fact. Arousing an audiences’ emotion can create big turnaround in your brand path. The Royal navy for example, uses stories to boost confidence and productivity where it is expected of the military to have a tough, factual approach to communication. That B2B cannot use warm and emotive storytelling is not a true rationale. Make your story more willingly received and memorable to achieve greater marketing success.

Interplay

There is a two way exchange between telling a story and marketing success. Story branding strengthens your business whereas a good, stronger business performance reinforces your story. Similarly, poor performance becomes part of your brand story just as easily. A B2B marketing strategy can be shaped but success will always depended on perception. Story branding is one way of building this perception.

Top 5 Reasons of Proof That Brand Marketing Works

March 5, 2021/in Articles, Brand Development, Directors, Marketing Strategy /by Mark Beebe

I hear these three words every month, DOES MARKETING WORK? I can give you five reasons that support the answer of “absolutely”. Brand Marketing is as powerful as being number one or number three.

Reason 1) If you are a woman, what lipstick do you wear? What Shampoo do you use? What brand Jeans do you own? Women spend an average of $15,000 on makeup in their lifetimes. Beauty manufacturers spent $2.2 billion on advertising last year. Marketers allocated most of their ad spend to TV (42%) and print (54%). So what makes you buy the brand you purchased? Whatever your answer, it stems from marketing. The formula to penetrate into your mind is a complex one. But you have been brainwashed whether you accept it or not.

Reason 2) Typically, if you are of age, you are driving your car. Why are you a BMW or Volkswagen driver? Does not every brand have some sort of emotional and intellectual connection with you? What are your thoughts on a Mercedes Benz driver? The reason you have these thoughts are because of this fact:

General Motors spent 3.5 billion on advertising last year
Ford Motors spent 2.7 billion on advertising last year
Fiat Chrysler Automobiles spent 2.2 billion on advertising last year

Automakers sold almost 18 million vehicles. Do you think they would do all this advertising if it didn’t work? Marketing is the driving force to give you a lasting impression when it comes time to purchase your next car. You probably already know what vehicle represents who you are. Brand loyalty is also a big piece of the advertising puzzle and they spend millions to keep you coming back.

Reason 3) You’re hooked on some television shows? Why is that? How did you find out about them? The advertising to capture an audience of a certain demographics has become easier with all the analytical data thats accessible. You may of picked a show just because you liked that actor or actress. They too are a brand. I want to focus on one show and one show only, NFL Programming. NFL are branding machines. They encourage Fantasy Football, they can charge up to $600,000 for a .30 spot on Sunday Night Football, they have begun to market to women and they have the best branded show in the history of shows, the Super Bowl. Why then are they losing shares at the end of 2016?

Factors for decline:

The Chicago Cubs win
Donald Trumps Election (this took shares away from everyone)
Deflate-gate debacle
Stand on Domestic Violence
The respect of the American Flag

Americans are standing up for what they believe in. Colin Kaepernicks kneeling at the American Flag has still left Colin a free agent who is not signed. He is not liked and this is linked to the NFL. The NFL needed to take a stance and speak out on the issues pertaining to this behavior. They remained quiet and seeing how that impacted them must be painful. How smart proof is your company? New factors always pop up and how you address them might mean your brand lives on, or dies over time. Don’t get me wrong, the NFL will bounce back since they have a great cash surplus. They just signed a deal with Amazon for the rights to Thursday Night Football. Now that is re-inventing yourself while keeping your brand.

They do have the strictest guidelines when it comes to using their brand. I respect them for protecting their assets, for making counterfeiters go to jail, and great product placement with partnerships. Who else could have every football team on a BudLight can? But always remember your demographics. NFL might just have lost that reality when they don’t take a stand on players actions. Never take your eye off the ball.

Learn more on Defining Your True Brand Story and Bringing it to Life Online.

Reason 4) The grocery store is a subject of brands. I want to focus on just beer. How is it that Bud Light leads the beer division. If you drink beer, you have a favorite. The reason might be image or taste. But you tried other beers because of marketing. If you say no to this idea, how did you hear about the other beers in the first place? If your answer is friends, that is also marketing. Word of mouth marketing is still the most powerful marketing this century. And your friends received the marketing somehow. Alcohol ads have increased 400% over the last 40 years. The industry spends around 89% of its advertising dollars on television, according to research done by Citigroup. Bud Light spent 85 million dollars on TV ad placements in 2014. Today Anheuser-Busch spends 1.68 billion in all advertising spends. They have averaged 1.4 billion over the last decade. It’s the reason they have 48% of the beer market. How else would a company stay above the rest in the highly competitive beer category?

Reason 5) Fast Food. McDonalds has a value of 88 billion and next on the list is Starbucks with 43 billion. To understand this slightly better, Burger King has a value of 3.6 billion. A huge wide difference. So why the separation you may ask? McDonalds spent 5.9 billion on advertising in the United States alone. Burger King spent 255 million on advertising, which has contributed to the separation of these two brands. Marketing obviously works or McDonalds would not continue this spending trend for over a decade. I do wonder, if Burger King had good marketing and spent what McDonalds spends, if they would jump over Starbucks? Product is still king. There is a connection of why Coca-Cola and Bud Light are both the most valuable soft drink and beer brands in the World. Marketing, and marketing dollars allocated.

Those are five samples of how creative marketing builds brands to lead a nation. Marketing + Strategy + Creative + Execution = A powerful formula for elevating your product or brand. I will agree that all samples above have unlimited budgets. My point to this blog was to simply support the concept that you are a victim of marketing and strong marketers seem to rise above the competition. What is your company doing to rise above?

5 Examples To Improve Brand Marketing Strategy Using Amazon Alexa

February 25, 2021/in Articles, Blog, Brand Development, Directors, Marketing Strategy /by Terry Becker

Amazon’s Echo is a voice-controlled home device that uses Alexa technology. Such devices are providing marketers new and exciting platforms to improve brand marketing strategy by better connecting with their customers and fans. Companies are using the voice-enabled platform to offer more creative and frequently updated content to their users. Learn from these brands that have timely adopted the new concepts of digital marketing and integrated artificial intelligence into their brand marketing strategy to listen to your customers’ needs and generate audio content that develops and fosters effective relationships.

1. Digiday

You must be familiar with Digiday, a renowned portal for information on digital marketing industry. In just ninety seconds you can know the top marketing news while drinking your morning coffee, and through a human voice not a robotic one. Moreover, users can request Alexa to stream music through Spotify or order a ride through Uber.

2. Giant Spoon

As a leading communications and market strategy agency, Giant Spoon distributes its personal content in innovative ways. It is fun and lighthearted and tends to capture the overall feel of this company.For instance, if you ask the company for brainstorming help, you may get a snarky response like: We are currently low on ideas, hire an influencer. This could be a good ice breaker before you start a meeting.

As voice has become the new frontier for many interactive experiences, a platform like Alexa provides brands a big opportunity to play differently in a new and exciting environment on a revolutionary canvas to enhance their brand marketing strategy.

3. Web Analytics

If you want to evaluate your brand marketing strategy, analytics is must. If you want to know how your new marketing campaign is going,rather than accessing and going through Google Analytics reports, simply ask Alexa and it will pull the numbers and details for you. You can use both granular and broad queries to stay updated on real-time traffic data.

Are you a marketer? Here is an article with some helpful tips for Google Analytics

4. The American Heart Association

Using Alexa you can ask AHA how you can perform CPR to get a step-by-stepwalkthrough, or know the important warning signs of a heart attack or stroke. This is another example of how you can provide value or benefits to your audience through a voice-enabled platform.

5. GoodNes

Nestlé has introduced Amazon Alexa customers to a unique and convenient visual and voice browsing experience with the launch of its GoodNes skill for Alexa. With an Alexa device, consumers can now improve their cooking experience using voice instructions as well as a visual guide that lets users see and hear recipe steps in the paired web browser. It also provides them access to valuable nutritional information, fun facts, ingredients, and useful how-to videos especially designed to help them learn new cooking recipes and techniques.

You can find the GoodNes voice-assisted skill in the Alexa store. Once you enable the skill, you can link your account with your email to get a link to the unique visual guide. This visual guide is fully compatible with Safari and Chrome web browsers on laptops, tablets, and desktop computers.

B2B Branding Tips For The New Buyer

January 7, 2021/in Articles, B2B Marketing, Brand Development, Directors /by Dan Gartlan

Over the past few years, B2B business has seen a dramatic shift in the decision makers involved in purchasing. Now more than ever before Millennials are at the forefront of the company decisions especially when it comes to purchasing. According to a survey conducted by Google 2015 was the first year that nearly half of all B2B purchase influencers were Millennials. This shift impacts not only the B2B branding message but where that message is displayed as well since most Millennials spend a majority of their day online.

One of the biggest differences between Millennials and decision makers in the past is how they evaluate and research potential purchases. The same traditional advertising that worked on baby boomers is not going to work on Millennials and chances are they’re much further down in the purchase funnel before they even contact you. Thanks to the Internet and social media, decision makers do their own research on what they need, want, and whom they want to work with.

With more than 87 percent of online Millennials using Facebook and other social media sites, it’s imperative that your business has a strong social media and online presence however it’s not as simple as setting up pages and scheduling out posts. Millennials are looking for brands that are approachable, easy to navigate and as odd as this sounds more human. Even in this hyper-connected world people still want to be connected with real people, especially in B2B transactions. The most successful B2B companies have utilized their social media pages to reach out directly to their customers and build a sense of community with their brand and customers. It’s extremely important to assure your audience that you or your team of people will be there for them and that you can solve some of their pain points.

Read more on Using Your Brand Story To Reach Millennials In Business.

So, how does a brand convey all of this to their audience? Here are 4 things you should be talking about in your B2B branding:

Have a Purpose

Many argue that this is more geared to B2C businesses but that couldn’t be farther from the truth. Showing your company culture and your core values, or the reason why you do what you do is just as important in B2B marketing. Millennials more than any other audience are looking to work with companies that leave a positive impact on the world or those that have a great story about how they started. Your brand values such as your mission statement and communication style will help create a personality and purpose behind your brand.

Read more on improving your B2B customer experience.

Knowledge

Potential customers are looking to solve a problem and they need to be confident that you will be able to solve it for them. Showing that you’re an authoritative source is one of the most important parts of your B2B branding.

Service

B2B buyers want someone that’s going to still make them feel that they have a 1 to 1 relationship even if they never communicate with you directly. Show them that you’re a company with real people who are willing to go the extra mile to get the job done.

Dependability

Showing that you can be depended on will take your brand messaging far. B2B buyers need to know that they can depend on you to get the job done so they can focus on other parts of their business. They don’t want to feel that they need to micromanage your work.

This generation is looking to be proud of who they purchase from. Today’s world is so much more transparent and connected and Millennials are not only used to that they expect you to be as well. It’s important that they are proud of who they buy from. By using ‘story branding’ companies can set a tone and feel for who they are and why they do what they do. With buyers getting inundated with so many screens and messages, stories help keep your B2B branding clear to your audience. The story with the strongest messaging that delivers an authentic feeling will stand out from the crowd. At the end of the day, B2B buyers are still, in fact, people and people love a good story.