Tag Archive for: Articles

Want to Get Valuable Buyers? The Key is the “Ideal” Buyer Persona

As marketers, we all know that Buyer Persona provides valuable insights into our target audiences’ behaviors, motivations, and pain points. They help us shape messaging, refine our strategies, and create more personalized marketing campaigns. However, does that mean you should serve every buyer who fits your general profile?

The answer is NO! Not all buyers are equally valuable to your business. Some may engage with your brand but never convert. Others may make a one-time purchase without long-term commitment. This is why identifying your ideal buyer persona is crucial.

Rather than marketing to everyone, shift your focus to the RIGHT customers — those who are more likely to buy, stay loyal, and generate higher lifetime value. By prioritizing these high-value buyers, you can optimize your efforts, maximize ROI, and drive sustainable growth.

Buyer Persona vs. Ideal Buyer Persona:
Ideal Buyer Persona Win

ideal customer profile

Whenever we start to consider who our buyers are, we begin by giving them a name. We define their job, lifestyle, and buying behavior. These semi-fictional representations of a typical customer help guide our marketing strategies. They shape messaging, targeting, and outreach efforts. But general buyer personas don’t necessarily represent the most valuable customers.

An Ideal Buyer Persona, on the other hand, is a refined, data-driven version. It is based on high-value, high-converting customers. These individuals engage deeply, purchase repeatedly, and contribute to long-term profitability. By prioritizing the right buyers, you ensure smarter marketing investments. And further help you achieve stronger retention rates and higher ROI.

Buyer Persona IDEAL Buyer Persona
Focus Covers a broad audience, including low-value customers Targets customers with the highest lifetime value
Application
  • General marketing 
  • Messaging personalization
  • Optimized targeting
  • Sales efficiency
  • Business growth
Business Impact Lead to generic marketing strategies Strategically focuses efforts on the most profitable customer segments

How to Find Your Ideal Customer Persona

Identifying your ideal customer persona goes beyond surface-level demographics — it requires a strategic, data-driven approach to understanding your highest-value customers. By leveraging real insights from sales data, CRM analytics, and customer behavior, you can accurately pinpoint the audience segments most likely to engage, convert, and drive long-term business growth.

If the process feels overwhelming, don’t worry. This step-by-step guide will break it down, making it easier to get started.

  1. Dive Into the Data and Analyze Your Best Existing Customers

    Your ideal customer already exists within your current customer base. Start by identifying your highest-value customers based on:

    • RFM Analysis – This measures how recently a customer purchased, how often they buy, and how much they spend on your company’s products or services. Customers with high RFM scores are not only highly engaged but also among your most profitable buyers.
    • Revenue Contribution – Understanding who drives the most revenue or makes repeat purchases is key. Are they high-ticket buyers or frequent shoppers? Identifying these customers helps you refine your acquisition strategy and attract more of the right buyers.
    • Other KPIs – Beyond RFM and revenue, what additional metrics matter to your company? Customer Lifetime Value (CLV)? Engagement metrics? Churn rate? Any data-driven insights that indicate customer retention, brand loyalty, or long-term profitability can help pinpoint your most valuable buyers.
      Learn More About: How to Calculate Customer Lifetime Value
  2. Identify the key

    customer insights

    After distilling your most valuable buyers, the next step is to uncover the common attributes that define them. Start by examining both demographic and behavioral patterns to gain a clearer understanding of who they are. To go beyond surface-level insights, delve into their motivations, pain points, buying journey, and preferred communication channels. Think about what drives them to buy, which marketing messages resonate most, and how they interact with your brand across different touch points.
    Learn More About: Consumer Buying Journey

    In the next section, We’ll explore the key attributes you should consider when building your ideal buyer persona in the next section.

  3. Validate and Continuously Update Your Ideal Buyer Persona

    You can shape your communication message and marketing strategy around the key characteristics of your high-value buyers. However, defining your ideal buyer persona isn’t a one-time task—it’s an ongoing process that requires constant validation and refinement to remain relevant.

    As market trends shift, customer behaviors evolve, and new data becomes available, your ideal persona must also adapt to reflect these changes. To stay ahead, make it a priority to regularly revisit your CRM data, sales reports, and customer insights. By doing so, you can identify emerging patterns and shifts in buyer behavior, allowing you to fine-tune your strategy accordingly.

Important Characteristics Should be Included in an Ideal Buyer Persona

Everyone has a different background and unique characteristics. However, certain commonalities drive them to purchase the same product or service. These shared traits help define an ideal buyer persona. Take a look at the following Ideal Buyer Persona template, which outlines the key characteristics that should be considered when defining your ideal customers.

Demographics Geographics Psychographics Buying Behavior Communication Habit
  • Age range
  • Gender
  • Income level
  • Education level
  • Job title and industry
    (for B2B businesses)
  • Location
  • Urban vs. rural preferences
  • Cultural influences
  • Interests
  • Hobbies
  • Values
  • Beliefs
  • Goals
  • Buying frequency
  • Research habits
  • Decision influencers
    (Price, Quality, Social proof)
  • Platforms
  • Content formats
  • Messaging tone
  • Messaging style

In short, identifying your ideal buyer persona is not just about understanding your customers—it’s about refining your marketing efforts to target the right audience. Instead of casting a wide net and hoping for conversions, focusing on high-value, high-converting customers allows you to optimize your budget, increase engagement, and drive long-term profitability.

What’s Next?

Ready to define and implement your ideal buyer persona?

Let’s connect and see how we can help you optimize your marketing strategy for better results today!

 

Free Marketing Consultation
Multi-Touch Attribution image

How Multi-Touch Attribution Can Boost Your Marketing Strategy and ROI

Let’s imagine someone first discovered your company’s offer on Instagram, then joined your email list, and finally made a purchase on Amazon. It’s tempting to give all the credit to Amazon just because that’s where the sale happened. But that overlooks how Instagram sparked the initial interest and how your emails kept them engaged. If you only focus on that last touchpoint, you miss out on the bigger picture of how each platform contributed. A multi-touch attribution model uncovers the value of each channel. It helps you make smarter decisions about your omnichannel strategy and where to invest your time and budget.

What is Multi-Touch Attribution (MTA) Model

Multi-touch attribution is a marketing effectiveness measurement technique that factors in every touchpoint along the customer journey that contributes to a conversion. This includes channels, campaigns, and any interactions, ensuring that each one receives credit for its role.

As mentioned earlier, only focusing on the last touchpoint and ignoring earlier interactions means you risk misjudging which channels truly drive awareness, engagement, and trust. Not to mention, modern customers often have much longer buying journeys. Research shows that over 70% of consumers take a month or more from initial brand engagement to making a purchase. MTA offers a way to see how each channel works together so you can make more accurate, precise decisions about budget allocation, strategy, and communication tactics.

What Are Common Multi-Touch Attribution Models

1. Linear or Even-Weighted Model:

It is assigns equal credit to every touchpoint in the customer journey, ensuring that all marketing efforts are recognized. This is a simple and straightforward model while doesn’t account for the varying levels of impact that different touch points may have on the buyer’s decision-making process.

2. Time Decay Model:

It is gives more credit to touch points that occur closer to the moment of conversion. This approach assumes that interactions nearer to the purchase decision are more influential in driving the sale. While it effectively highlights recent, impactful activities, it may undervalue earlier touch points that are crucial for building awareness and interest.

3. Position-Based (aka U-Shaped or W-Shaped) Model:

It is distributes most of the credit to the first and last touchpoints, with the remaining credit allocated to key interactions in the middle of the journey. In a U-Shaped model, the first and last interactions receive significant credit. The W-Shaped model adds extra weight to important mid-funnel touch points, such as email sign-ups or white paper downloads. This balanced approach provides a comprehensive evaluation of marketing efforts.

4. Data-Driven Model:

Unlike the first three models, which rely on predefined rules, this model uses machine learning to determine the precise impact of each touchpoint on conversions. It assigns credit based on the actual influence each interaction has on driving sales or leads. This method offers the most accurate insights but requires robust data infrastructure and advanced analytical tools, making it more complex and resource-intensive to implement.

How to Get Started with Multi-Touch Attribution Model

team members sit around to discuss the marketing data analytic process

There are ton of benefits to adopting MTA to evaluate your marketing efforts and budgets. Don’t let this new concept intimidate you. Getting started with Multi-Touch Attribution doesn’t have to be overwhelming. By following a step-by-step approach, you can start small, implement the model effectively, and gradually gain more accurate and insightful marketing measurements.

Here’s how to get started:

  • Define Your Goals and KPIs:
    Are you measuring lead generation, online sales, or customer retention? Establishing clear goals and KPIs will help guide your attribution efforts and ensure alignment with your business objectives.
  • Map the Customer Journey:
    Identify all the touch points your customers interact with, from awareness to conversion. It is will help you track the right data and ensure no key interaction is overlooked.
    You May Also Want to Read: Core Difference Between Buyer Journey vs. Customer Journey
  • Choose the Right Attribution Model:
    Select an attribution model that fits your current needs and data capabilities. If you’re new to MTA, start with a simpler model like Linear model. For more advanced insights, consider Position-Based or Data-Driven models as your data infrastructure matures.
  • Invest in Your Marketing Performance Tracking Tools:
    Platform like google Analytics 4, HubSpot, Semrush or specialized attribution software are excellent options for you to collect necessary data using for MTA analysis.
    You May Also Want to Read: What’s New With Google Analytics – How To Measure Your Audience
  • Test, Monitor, and Optimize Your Model:
    Implementing an MTA model is just the beginning. Regularly test your attribution model by comparing its insights with actual performance data to ensure it aligns with your business goals. And make sure continually monitor key metrics to identify trends and pinpoint areas for further improvement and optimization.

Multi-Touch Attribution is a game-changer for marketers looking to understand the full value of their marketing and communication efforts across channels. By accounting for every interaction in the customer journey, it provides a more accurate, insightful view of what drives conversions, helping you allocate budgets effectively and optimize strategies. Don’t hesitate to explore this model—it could be the key to transforming your marketing success.

Ready to Elevate Your Marketing Strategy?  downward icon

Free Marketing Consultation

What’s Trending in Marketing for August 2024

Welcome to our August 2024 edition of “What’s Trending,” where we bring you the most relevant marketing trends and insights. Stay informed and ahead of the game with our curated collection of marketing trends and reports in summer 2024.

Increase in Subscriptions

Subscription-based services have been becoming more and more common lately, and are expected to continue to grow in popularity. These services provide companies with recurring revenue. Subscription-based services also increase customer value, and can be used to incentivize higher engagement. Consumers especially value subscription offers that are tailored to customer preferences. Read more.

Lowe’s is Rebranding

Lowe’s is rebranding. The home improvement retailer is now calling its retail media network “Lowe’s Media Network.” They will be launching four new channels this year: direct mail for install services, in-store audio, paid search, and email. Lowe’s will also be expanding placements on their app. Read more.

Skin Care Pop-Up Event (With A Bus)

Neutrogena is hosting a Boost Bus pop-up event on August 31st and September 1st in Toronto. People will have the opportunity to talk with skincare experts to learn about skin vitality, protecting the skin, and hydration. The event will have games and prizes in addition to product samples. Read more.

Improving Your Marketing Program

6 Tips for Improving Brand Communication 

Brand communication is how your company communicates with their current and future customers. Good brand communication builds and maintains brand loyalty among customers in addition to setting your company apart from the competition. It is a core aspect of a company’s strategy and is important to the company’s success. Click here to learn six tips for improving your company’s brand communication.

5 Ways to Improve Your Display Ads 

Display advertising is a kind of online advertising that uses copy, images, and other visual elements. They come in many different formats like banner ads, video ads, interactive ads, and more. The benefits of display ads include brand awareness, visual appeal, performance tracking, and targeting capabilities. Click here to learn five ways to improve your display ads.

The Website Redesign Process- Why Content Comes First?

Redesigning a website is a time to boost the brand image, refresh the look and content of the website, and update all the product listings and sales offers. Learn why copy should be refreshed on your new and improved website, and how to do it. Read more.

Recent Marketing Reports, Updates, and Trends

Say Goodbye to Third-Party Cookies

Due to their users’ concerns about data privacy and protection, Google is currently phasing out third-party cookies. This will be finished in 2025. Being able to use third-party cookies to track user behavior across sites has allowed for audience segmentation and the use of targeted ads. To keep gathering consumer data without third-party cookies, offer rewards to users who give you their information and keep utilizing first-party cookies. Read more.

User-Generated Content

limited time offer

Consumers’ desire for authenticity on social media platforms has given rise to user-generated content. Many customers do not trust advertisements, but they trust content made by real people. In the past five years, search engine interest for “user generated content” has increased by 200%. Read more.

Ethics and Sustainability

Your product or service alone is no longer enough. Today’s consumers care about the values of the brand selling that product or service, particularly the values that pertain to social and environmental responsibilities. This has prompted brands to partake in and showcase ethical and sustainable practices. Read more.

Extreme Personalization

The advancement of artificial intelligence (AI) is allowing marketers to tailor digital experiences to individual consumers better than ever before. This personalization through AI will allow marketers to give consumers inclusive experiences. AI can also assist marketers in understanding their audiences and delivering content to consumers in local languages. Read more.

What’s Trending in Marketing of June 2024

Welcome to our June 2024 edition of “What’s Trending,” where we bring you the most relevant marketing trends and insights. Stay informed and ahead of the game with our curated collection of marketing trends and reports in summer 2024.

X Eliminated “Likes”

Social media platform X has removed public “likes.” While users will still be able to see what posts they have liked, and they will be able to see what users liked their posts, they will not be able to look at the posts that other users have liked. Read more.

Airheads’ Underwater Vending Machine

In an effort to have more adults get in pools and enjoy swimming this summer, Airheads invented an Underwater Vending Machine that is the first-of-its-kind. The vending machine’s air propulsion system allows it to dispense candy while it is fully immersed in water. The machine accepts “fun” to pay for the Airheads in lieu of cash. Read more.

Amazon to Quit Using Plastic Air Pillows in Packaging

Amazon has already substituted recycled paper for over 90% of the inflated plastic bags used in their delivery boxes, and intends to cease using them all together by the end of 2024. This switch to using recycled paper will save almost 15 billion plastic air pillows per year. Amazon first tested this swap in Europe in 2022. Read more.

Improving Your Marketing Program

How to Incorporate Email Marketing into B2B Campaigns

Learn how to successfully implement B2B email marketing. These 7 B2B email marketing tips will help you stand out from the competition and generate more leads. Read more.

Discover the free SEO tool, Google Trends, where marketers can get their finger on the global pulse. Learn 10 ways to utilize Google Trends. Google Trends helps you strategically select keywords, use advanced insights to identify new trends, and much more to increase your SEO. Learn more here.

The Importance of Implementing a Marketing Dashboard

Learn what marketing dashboards are, and why they are so important for tracking, analyzing, and reporting data. Discover the benefits of implementing them, like performance tracking, company-wide communication, and more. Click here to learn more.

Recent Marketing Reports, Updates, and Trends

Content Creation Budgets Increase

10Fold’s report, “The Engagement Equation: How B2B Tech Marketers Are Creating and Delivering Content That Captivates in 2024,” found that 40% of marketing executives intend to create between 3 and 5 times more content than they did in 2023. 48% are releasing content on a daily basis. Additionally, 92% of marketers are publishing more content than they did last year. This increase in content, of course, comes with a budget increase. In 2024, 46% of marketing leaders reported having a content production and distribution budget of $500,000 through $5,000,000. Read more.

Video Marketing

Social media sites like Instagram and X are becoming video-first platforms. Instagram Reels are outperforming other types of content on Instagram. As a result of this, marketers are making videos the highlight of their campaigns. The most popular type of video content is short videos, and marketing videos should be two minutes or shorter. Read More.

Augmented and Virtual Reality

Brands can use augmented and virtual realities to engage with their customers and create immersive brand experiences for them. These technologies can allow consumers to see what a product will look like in their house before they buy it, virtually try on clothes, makeup, and accessories, and more. AR and VR technologies allow marketers to create better customer experiences overall. Read more.

 

 

how to have a successful blog

How to Have a Successful Blog (Expert Tips)

Blogging has become a great way for companies to write about content that relates to what they do. This can include tips and advice on anything the company is an authority on. Topics for blogging can range from “What a Good Landing Page Looks Like” to “How to Start Your Own Business in 10 Easy Steps.” Blogs can also strengthen online marketing efforts.

You might be wondering, how can my company have a successful blog? Here are 7 expert tips to help you out.

blog written out on colorful popsicle sticks

Tips for creating a successful blog

1. Choose a Topic People Care About

The first step to having a successful blog is to write about a topic that people want to read about. Make the topic interesting, and something worth reading. Once you choose a topic, research it to make sure you are providing reliable information to your readers. Then you can begin writing your blog.

2. Make the Formatting Easy To Read

When formatting your blog, it is better to have many short paragraphs rather than a few long paragraphs. A blog is something that people want to be able to read easily. Short paragraphs are more easily digestible than long paragraphs. An additional benefit of shorter paragraphs is a visually appealing layout. Long blocks of text may scare readers off, but shorter paragraphs break it up, making your blog look more approachable.

3. Have an Attention Grabbing Title

As you are reviewing your blog, go back to the title. The title is important and needs to be clear and specific. It has to tell readers the topic of your blog article. Most importantly, the title needs to be attention grabbing. Titles should be between 50 and 60 characters. If it goes over 60, the end of the title will be cut off in the search engine results. Speaking of search engines, remember to enhance the potential for search engine optimization by using keywords that are relevant to your blog’s topic.

4. Pictures Are Fun to Look At

A blog without pictures can be boring. Add a picture or two to your blog to make it more visually appealing. Adding pictures to your blog will also break up the text, which makes the content easier to read. These pictures can be relevant to your topic, and they can also just be a part of your blog as long as they fit. For example, if your blog is directed towards an audience of readers who are business people, you could include a picture of someone wearing a suit. Adding pictures to your blog is a great way to make it more visually appealing and break up text, therefore enhancing readability. Do not forget to cite the pictures you use if they are not yours.

three camera icons

There are many reasons a successful blog includes links to other relevant articles. One of these reasons is that it boosts search engine optimization. Successful blogs also include a CTA (call-to-action). Your CTA tells readers what action to take. This can be downloading a resource like an ebook, checklist, or template. Whatever it is, your CTA should be related to the topic of your blog post.

Also Read: 50 Most Powerful Call-to-Action Phrases

6. Share on Social Media

Once you have written your blog, you must ensure that it reaches a wide audience. Effectively sharing your blog is crucial to maximizing its visibility. You can share your blog through social media platforms like LinkedIn and Facebook. You can also send out emails to showcase blog articles.

7. Be Consistent and Frequent

The most important things to remember are consistency and frequency. Consistency establishes reliability and trust with your audience. It also shows your audience that they can expect regular blog updates, making them more likely to return and engage with your blog content. Frequent blog posting ensures that your blog stays relevant, and increases the chances of your blog being found by new readers. Remember, blogging is more than one post. Instead, it is multiple consistent posts over time. When you are in charge of blogging for your company, it is best to post a minimum of two blogs a week.

Blogging can be fun. Follow the 7 tips listed above to create a successful blog for your company.

Integrating Social Media & SEO Efforts For Enhanced Search Engine Results

Creating a Brand with Social Listening and What Tools To Use

Social media marketing is an important part of reaching today’s modern era customers. Setting up social media accounts that prioritize providing good content can be challenging. In order for your brand to stick out, you need to learn what your customers are looking for and how to provide them with that content. This is referred to as social listening. Those who have social listening strategies worked into their social media marketing gain an edge over their competitors.

Social listening plays a key role in growing your business and increasing your company’s brand trust with its customers. The good news is that the ability to operate social media channels and create engaging content is right at your fingertips. If you are looking for ways in which you can handle all the comments, likes, and messages on your platforms, fear not because we have a strategy for you.

The below content contains ways in which you can learn about social listening as well as tools you can use to make the process easier.

connected brains

What is Social listening?

Social listening is all about looking into your industry’s trends, comments, and content in order to gain insights into your brand experience. Social listening is critical for understanding how your customer feels about your brand which is commonly referred to as social media sentiment. Correctly using social listening is one of the most valuable ways to increase brand trust and create a loyal customer base. One good example of social listening is Netflix promoting a DIY sock that pauses the TV show. Netflix looked at what people were talking about on social media through comments, posts, and stories which lead to this creative invention.

Social Listening Tools

Keeping up with the constant change in social trends can be difficult. Thankfully, there are many different tools and programs that can help brands keep up with trends.

Sprout Social

Sprout Social is a premium service that helps brands and companies monitor data and trends on all social media platforms they are active on. It can also be useful for identifying social media goals that your brand can create based on the data. While Sprout Social is an excellent service and can help greatly with social media needs, they are more costly than some of the other social listening tools mentioned below.

HubSpot

HubSpot is a marketer’s dream program. Whether it be for creating inbound content, social media uploads, or advanced automation, HubSpot knows what tools a marketer needs. HubSpot has features that allow you to keep track of all social media posts, interactions, and total social media leads. 

social media doodles

Learn more about social media campaigns here!

One of the big perks of HubSpot is the ability to easily work together with the sales team to use social media interactions as a step to making a sale. Furthermore, HubSpot is a free-to-use platform which makes it a must-have.

Also Read: Using HubSpot Lead Flows To Improve Conversion Rates

Hootsuite

Hootsuite is a service that allows users to view and interact with their social media followers in an easy and convenient way. Hootsuite’s dashboard is able to keep track of all social media interactions whether it be messages, comments, likes, or mentions without having to leave the service.

In addition, Hootsuite provides top-notch analytics and reports from all social media accounts in use. This, along with the convenient dashboard, makes Hootsuite a premium service that competes with the likes of sprout social. Therefore, the cost of the service is noticeably different than free services.

Buffer

Buffer is one of the more user-friendly tools on this list. The software application allows users to “buffer” social media posts on many accounts. The user interface is very clean and not as complicated as some other services. Buffer can respond to comments across many platforms. There is a free version available to use, however, the service will be lacking some features.

SEMrush

SEMrush is different from many of the other services mentioned above. The platform is well known for its keyword research and online ranking data. The ability to manage social media accounts makes SEMrush a valuable service to have. Want to manage all your social media accounts in one place? SEMrush has you covered. You can also use many of the SEO and keyword tools to help monitor your social media accounts.

Social listening can be tricky. Keeping up with so many accounts and followers is no easy task. Thanks to services like Sprout Social, HubSpot, Hootsuite, Buffer, and SEMRush, marketers are able to keep up with demand. Now it’s time for you to start social listening utilizing these tools. Are you ready?

Integrating Social Media & SEO Efforts For Enhanced Search Engine Results

Artificial Intelligence Pros and Cons

Considering The Pros and Cons of Using Artificial Intelligence In Marketing

Artificial Intelligence (AI) is becoming more and more prominent across all industries. The uses of AI range from manufacturing incredibly complex microchips, to driving unmanned vehicles. However, it’s also used in a more behind-the-scenes capacity. For example, businesses use AI tools to help collect and analyze customer data as well as to engage with customers and prospects on their website and social media channels. It’s important to understand that there are artificial intelligence pros and cons. The following are a few of the artificial intelligence pros and cons that you should keep in mind:

AI lightbulb

The Pros Of Artificial Intelligence

These are just a few of the benefits of using AI:

  • Personalize interactions – AI tools can collect user information and behaviors of a customer or lead to execute specific actions. For example, if a customer buys a product, AI can automatically send them an email not only thanking them for their purchase but recommending a similar product. A good example of this is Netflix. Netflix uses a complex algorithm to personalize their user experience by recommending movies and shows based on their watch history. You can also use AI to send leads dynamic content that’s based on their specific behavior and information.
  • Improve marketing efficiency – The use of AI can help eliminate mundane and time-consuming tasks. Delegating repetitive tasks like data entry, basic customer inquiries, and preliminary lead qualification to AI frees up time for your marketing and sales teams. The teams can then use this time to focus on more important matters. Additionally, AI tools allow you to collect vast amounts of data that you would never be able to manually sort and analyze. This means that by using AI, you can make faster and better decisions based on accurate, real-time information.
  • Reduce costs – Not only does saving time help reduce costs, but it can also save money on staffing. For example, the use of chatbots means that you don’t need as many customer representatives on standby. The use of AI can also help eliminate errors. Humans are more likely to make mistakes that can be costly when performing repetitive tasks due to boredom. AI tools eliminate the risk of potentially expensive errors in tasks such as these.

Also Read: Empowering and Transforming Digital Marketing with AI

pros and cons word bubbles

The Cons Of Artificial Intelligence

The following are some of the current drawbacks of AI:

  • Many customers still prefer human interaction – Chatbots can help provide people with answers to basic questions. You can even personalize the interactions to some extent. No customer is going to mistake a chatbot for an actual human, though. Many customers will prefer to speak to an actual human instead of speaking to a chatbot.
  • Fewer jobs – Because you may not need as big of a staff due to the use of AI, it means you won’t be employing as many people as you would have otherwise. Just keep in mind that even though AI has cost people some jobs, in the long term, it has and will create more jobs as well.
  • AI can only make logic-based decisions – There have been cases where companies have performed actions that seemed callous as a result of AI. For example, Uber operates on an AI tool that determines how much rates will be based on supply and demand. When there’s a big demand, rates go up. When a shooting and hostage situation occurred in Sydney, Australia, a few years back, people in the area tried to leave via Ubers. Uber’s rates went up automatically, which made them seem cold-hearted. Uber received bad press because of the incident.

These are a few artificial intelligence pros and cons to keep in mind. As you can see, the use of AI can greatly benefit your marketing strategy; however, it’s important not to over-rely on your AI tools as there are still some limitations as well.

 

Website Redesign Checklist
New call-to-action
email marketing metrics

Interactive Email Marketing Trends

With increasing competition in the online marketing world, it is becoming essential for businesses to innovate creative ways to appeal to customers via email. Learn some of the newest interactive email marketing trends to take advantage of.

As opposed to traditional emails that would only contain plain text and occasional attachments, interactive emails are packed with exciting add-ons to appeal to their customers. Below are characteristics as well as advantages of using interactive email marketing trends for your business.

Interactive Email Marketing Trends

Let’s have a look at how we should create interactive email which is in trend:

Increased Compatibility with Google

Google announced compatibility with the media query for their email clients across all devices. This compatibility now allows email developers to include complex email designs without having to sacrifice certain components in order to ensure compatibility.

With the all-new support for media query, developers are now unlimited in their ability to incorporate complex media into emails. Google has also optimized email layouts for viewing between mobile devices and desktop computers.

Animated GIFs

An animated GIF is a combination of static images, containing multiple frames in succession, to create an animated image. It achieves video effect while occupying only slightly more space than a regular image.

These interesting animations can be designed to convey important information about your business. They can also convey information like sales discounts, new product launches, etc.

animated gif.gif

Providing a framework for menu options within emails can allow your customers to quickly navigate through various products or service categories right within the email. This allows you to conveniently present your customers with several options to choose from before they can begin to load new web pages to get to your site.

If you are providing news, customers can quickly scroll through various news categories and see what interests them before they can read further. Travel companies can also offer various packages right within the email for their customers to sieve through.

Princess Cruises Slider-1.png

Integrated Forms

Integrated forms are a highly effective tool for businesses who want to streamline the process of gathering valuable customer information. You should embed the form within the email rather than having the reader link to a new page. Whether it be in the form of a survey or a questionnaire, integrated forms offer a seamless experience within the email itself.

This allows customers to answer questions or make their selections right within the body of the email. There are templates that integrate check-boxes, text boxes for open-ended questions and radio buttons for closed-ended questions.

6 Email Marketing Tips

Rotational Banners

Emails that contain a lot of information can present it in a clean and catchy manner by using rotational banners. These interactive elements allow consumers to flip through multiple images, each with a separate message embedded within.

Rotating banners are perfect for tour and travel companies that are showcasing various packages. Financial institutions like banks that are advertising credit card options or different types of bank accounts can also use this feature. News snippets of various trending stories can also be laid out in rotating banners by news and media outlets.

rotational banner toyota.png

 

Sliders

Sliders can be used to display multiple products within the email at the same time. This allows customers to make comparisons. It also allows customers to access information on multiple products without having to click on their inbox.

Sliders are perfect for companies that launch different variations of the same product and would like information on the various versions to be readily available to the customer. They are also helpful for those sellers who would wish to include a combination of pictures, product specifications and product reviews right within the email.

There are also brand new interactive email designs that are slowly growing in popularity but still pretty new to most email users. These include key frame animation (smoother animations and frame changes than GIFS, with effects such as linear and parallel movement, and hover effects), cinemagraph (using GIFS to create cinematic video-like effects), and compatibility with 2k and 4k resolutions (which includes lack of width limitation and a resolution of higher than 600 pixels).

In conclusion, interactive emails are the future of email marketing. It is important for businesses to stay up to speed with new email marketing trends that they can incorporate into their future marketing strategies. The numerous advantages of interactive emails, as discussed here, continue to make them an online marketing necessity.

email marketing program

Digital Communication Tools to Help Build a Human Brand

The success of your brand depends on much more than just convincing a potential customer to try your product. In the past, the customer experience has been based solely around the product being offered. These days, you need to look at the big picture. It’s not just about the customer experience in regards to your product. Instead, it’s about the emotional connection that customers are able to form with your brand.

Customers don’t just want a product, they want a relationship with the brand that is selling them that product. You need to focus on fostering an emotional connection with them instead of just trying to build awareness for a certain product. Fortunately, building an emotional connection with your audience is easier than ever before with the number of digital communication tools that are at your disposal.

relationship communication heart shape hands

The Importance Of An Emotional Connection

Customers are more than just transactions or data points. They are human beings with hopes, dreams, and feelings. In a world where their product choices are practically limitless, they will want much more out of a brand. They do not want to engage with a corporation. Customers want to engage with a brand that relates to them on a personal level. Their desire to have a connection with a brand in a world with product options that are virtually limitless is not surprising. A brand that is able to touch their customers emotionally is going to make their customers more engaged.

There are many ways that you can achieve this, like reinforcing the beliefs or perspective of your audience, supporting the goals or perspective of your audience, or challenging your audience to do greater things.

5 Marketing Tactics You Should Be Using in 2019

How Digital Communication Tools Can Help Foster An Emotional Connection

Engaging on an emotional level with your audience is easier than it’s ever been, as long as you make the effort to do so. The following are just a few ways that digital communication tools can help you to connect with your audience emotionally and to build meaningful relationships with them:

  • person looking at digital communication

    Video content

    When it comes to content, few other forms are able to engage audiences on an emotional level like video content. There are numerous reasons for this. Firstly, people consume visual content much more easily than written content. They also consume visual content much more quickly than written content. Secondly, you can use actors or even real figures that audiences can relate to on a personal level. This will create a sense of empathy and connection. Thirdly, you can emphasize certain emotions much more effectively through video. The color grading, visual style, and cinematography of the video all help set the emotional tone. The sound effects and music used in the video further enhance its emotional impact. They can also be used to create atmospheres that evoke certain feelings. YouTube is the most popular platform for sharing video content.

  • Segmentation

    Segmenting your leads and customers based on the data you’ve collected (via opt-in forms, surveys, and more) will provide you with valuable insight into who your audience is. This will tell you how you can connect with them. Once you have segmented your leads, you can create content that speaks to each group’s needs and interests. Effectively personalizing your content will allow you to catch your audience’s attention. It will also make it easier to drive engagement.

  • Social interaction

    The use of social channels makes it easy to engage with your audience in a personal and direct manner. You can promptly answer their questions, respond to their comments, and address their concerns. Customers appreciate brands that listen and respond to their needs. You’ll have a bigger emotional impact on those who witness the interactions on social media as well. Remember, personal and direct interactions make it easier to build meaningful relationships with your audience.

Building a human brand will help you build long-term relationships with your audience based on real emotional connections. Use digital communication tools available to you, like video content, segmentation, and social interaction, to emphasize emotion in your marketing efforts. Doing so will help your audience relate to you on a more personal level, thereby driving engagement with your brand.

Free Marketing Consultation

Inbox Influence: Mastering Email Marketing for Brand Success

Getting your email marketing strategy right can be a game-changer for your business and your brand. Email stands as the cornerstone of direct marketing tactics, offering a personal touch that many other platforms struggle to emulate. The key to success lies in understanding the intricacies of email marketing and leveraging them to your advantage.

email marketing

The Foundation of a Strong Email Marketing Strategy

Before diving into the nuances, it’s crucial to establish a strong foundation for your email marketing strategy. This involves several pivotal steps:

  • Understanding Your Audience: Knowing who your emails are targeting is the first step. This involves segmenting your audience based on their preferences, behaviors, and past interactions with your brand.
  • Crafting a Compelling Subject Line: It’s their first impression. So make your subject line count by being clear, engaging, and intriguing without resorting to clickbait.
  • Personalization is Key: Tailoring the content of your emails to fit the interests and needs of your recipients can significantly increase engagement rates.

Content That Captivates

Once the foundation is set, the content of your emails is where you can truly shine and make an impact. Here’s how to ensure your content is captivating:

  • Value-Driven Content: Ensure every email you send packs a punch of value for your audience. This could be in the form of expert insights, exclusive discounts, or compelling narratives that resonate with their interests and needs. Aim to enrich their day or offer solutions to their problems with every interaction.
  • A Clear and Concise Message: Clarity is king in the realm of email communication. Your email should serve a distinct purpose, whether to enlighten, convince, or amuse your recipients. Craft your content to be straightforward and accessible, eliminating any potential confusion and making the key takeaway immediately apparent.
  • Interactive Elements: Elevate your emails from static messages to dynamic conversations by embedding interactive features. Polls, surveys, and clickable links not only make your emails more engaging but also serve as tools to gather insightful feedback and preferences directly from your audience, enhancing the personalization of future communications.

Design That Delivers

The design of your email is just as important as the content. A well-designed email can enhance your message and encourage readers to engage with your content.

  • Responsive Design: In today’s mobile-centric world, it’s crucial that your emails look flawless across all devices, especially smartphones. A significant number of your audience will be reading your messages on the go, so optimizing for mobile ensures a seamless and engaging experience. Responsive design adapts your email’s layout and content to fit various screen sizes, preventing formatting issues that could detract from your message’s impact.
  • Use of Images and Videos: Integrating images and videos can transform your emails from plain text to captivating narratives, but balance is key. High-quality visuals should complement and enhance your message, not distract or detract from it. Be mindful of file sizes to ensure your emails load quickly, maintaining a smooth user experience and keeping engagement high.
  • Whitespace and Layout: The strategic use of whitespace and a thoughtful layout can significantly improve the readability and overall appeal of your emails. Whitespace helps to break up text, making your content more digestible and less intimidating, while a well-organized layout guides the reader’s eye through your message, ensuring they focus on the most important elements. This thoughtful design approach can turn a potentially overwhelming email into an enjoyable read.

Testing and Optimization

An effective email marketing strategy is not static; it evolves. Regular testing and optimization are crucial for continued success.

  • A/B Testing: A/B testing, or split testing, is a critical tool in refining your email marketing strategy. By creating two versions of your email, each differing in one key aspect like the subject line, call-to-action (CTA), or layout, you can send these variants to a small segment of your audience and measure which performs better. This data-driven approach removes guesswork. It allows you to understand your audience’s preferences and optimize future communications for better engagement and results.
  • Analyze and Adapt: The power of email marketing lies in its measurability. Utilizing analytics tools to monitor the performance of your emails gives you insight into what captures your audience’s attention and prompts action. By examining metrics such as open rates, click-through rates, and conversion rates, you can identify strengths and areas for improvement in your content and CTAs. This continuous cycle of analysis and adaptation ensures your email marketing strategy remains dynamic, responsive to audience needs, and aligned with your overall business goals.

blue email marketing web

Leveraging Automation

Automation can take your email marketing strategy to the next level. It allows for timely and relevant engagement with your audience without requiring constant manual effort.

  • Welcome Emails: Crafting an automated series of welcome emails for new subscribers is a pivotal first step in nurturing a lasting relationship with your audience. These initial communications should warmly introduce your brand. They should also highlight the value of your offerings and set the tone for future interactions. Tailoring this series to gradually educate and engage your new subscribers can significantly enhance their connection with your brand. It will also encourage continued engagement.
  • Behavior-triggered Emails: Leveraging behavior-triggered emails allows you to send highly relevant and timely messages based on specific actions your users take. For instance, if a user abandons their shopping cart, an automated email can remind them of their incomplete purchase. This email could offer them a discount or answer potential questions related to the transaction. Similarly, showing interest in a particular product could trigger an email providing more detailed information or related items, thereby personalizing the user experience and increasing the likelihood of conversion.

The Art of Engagement

In the end, the goal of your email marketing strategy is to build and maintain a relationship with your audience. Engage them with stories, involve them with interactive content, and always provide value. Your emails should feel like a conversation, not a sales pitch.

Beyond the Inbox

To wrap up, perfecting your email marketing strategy is about much more than just sending out emails. It’s about creating a comprehensive experience that starts with a compelling subject line and ends with a satisfied customer. By focusing on your audience, crafting captivating content, designing for impact, testing and optimizing, leveraging automation, and prioritizing engagement, you can turn your email marketing efforts into a significant asset for your brand. Remember, in the vast sea of digital communication, your emails are your ambassadors. Make them count!