homebuyer persona template

How to create a buyer persona template for the homebuilder market

When it comes to marketing to your target audience, using basic demographics, such as age, married status, income, and geography is no longer enough. That kind of information, while helpful, is still too general. Your home building services are going to appeal to certain types of buyers, which means you’re going to need to pinpoint who those buyers are in order to market your brand effectively. To do this, you’ll want to develop a customer persona (also known as a buyer persona).

A customer persona is a representation of everything that makes up your ideal customer. This persona does include some of the information that businesses typically use, such as basic demographics. However, an effective customer persona needs to go beyond just age and geography. The following is a customer persona template to help you better identify who your target audience is:

1. Collect Customer Data

The best way to put together your customer personas is by turning to your actual customers for information. Speak with 5 to 10 of your previous and existing customers. Don’t just speak with customers for whom you built homes. Speak with customers who you may not have completed a deal with, but who you had a good relationship with despite that. In fact, it might be easier to just ask previous and existing customers if they would fill out a survey for you. This way, you can create a survey that asks questions that will provide you with the information you need. Some of the information you should ask these customers include:

  • How old they are
  • Why they are (or were) looking to build a new home
  • What kind of features they were looking for (such as an open floor plan or a garage) and why they needed those features
  • Whether they’ve owned homes in their past
  • What they do for a living
  • What income level they belong to
  • How often they use social media (and what platforms they typically use)
  • How they found out about your company (this allows you to identify what channels to target)

In addition to gathering information from your current and previous clients, you can also find a lot of helpful data through your social media channels by studying the behavior of your followers. What kind of questions are they asking? Who else are they following? What kind of content do they share?

2. Create a Personality for Your Customer Persona

Once you’ve collected your customer data, you’ll want to organize it, merging the information you have into distinctive personalities. While you’re going to find that some information is similar (for example, you could find out that the income levels of your customers happen to be very similar), some of it will be different. Because of this, you’ll need to create multiple customer personas.

With multiple customer personas, you’ll be able to personalize your marketing to more effectively target the different parts of your audience. Each customer persona that you create in essence represents a different group of people. Because they’ll potentially have different backgrounds, different goals and different needs, you’ll need to adjust your marketing strategy for each one. Give your buyer personas names to help shape their personality, thereby making a stronger customer persona template.

Some customer persona templates also recommend going beyond demographics and personal background to develop a personality for each persona. For example, some homebuyers may carefully think over every decision they make, while others make more impulsive decisions.

Last, but not least, you should give each persona a name, an age range and a picture. This helps make it easier to figure out ways to reach this persona since it will make you feel like you’re trying to reach an actual individual and not just targeting demographics. This alone should allow you to be more effective at personalizing your marketing efforts.

How does one use buyer persona’s in senior living marketing? Click here!

3. Define the Goals and Needs of Your Customer Persona

As a homebuilder, one of your main priorities should be to position yourself to meet the specific goals and needs of your customers. The goals and needs of your customers are a big part of your customer persona template. Different buyers are going to have different needs. For example, some buyers may be looking to build a home to raise a family in, while others may be looking at the home building process as a short-term investment.

What’s important to understand about your audience is that goals and needs are going to vary depending on certain factors. These factors are often found in the demographics of each customer. For example, different generations tend to have different goals and needs. Someone in their mid-30s that’s just starting a family is likely looking for a house that they can raise their children in. Someone in their 60’s is likely to look for a home that they can age in place in, meaning that it’s designed for convenience and accessibility.

4. Identify the Challenges of Your Customers

Knowing what the challenges of your audience are will allow you to more effectively present your services as a solution. This means understanding what customers didn’t like about previous homes they lived in, what changes they want to make and what their personal preferences are. For example, maybe their last home had a yard that was too big for them to maintain, but they still want to be able to spend time outside on their property. Or maybe the challenge is financial — they have a limited budget to work with, but are expecting to expand their family in the future when their careers are further along. Realizing what these challenges are will make it easier for you to craft a clear and concise brand message to your audience

Understand that a customer persona template isn’t a one-size-fits-all solution — it’s meant to help you better understand who your customers are so that you can identify the homebuyers that would benefit most from the types of services you can provide as a homebuilder. Real estate marketing, after all, is about connecting the right customer to the right property.

Download Our White Paper Guide To Learn How To Perfect Buyer Personas For Your Business

How To Nurture Your Leads With Email Marketing

How To Nurture Your Leads With Email Marketing

Despite some claims that email is dead, it is still a highly effective way for marketers to connect with consumers. It is an integral part of inbound marketing as well as attraction marketing, and is a great way to send nurture leads throughout the buying process. Here are a few email best practices that will help nurture your leads.

Segmentation

The segmentation of your contacts database will help define your audience into categories. If you are unfamiliar with buyer personas, read about them here, as they will be extremely useful in segmenting your contacts. Segmenting be done in terms of geographic location, company type, role within that company, behavior, marketing intelligence, or any other category that could be valuable to your company. Use segmenting to your advantage by targeting those different groups with useful content based on their specific needs.

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How To Develop A Solid Inbound Marketing Strategy

Do you have a favorite sport? Maybe it’s something popular like football or hockey. Perhaps a more dignified pastime such as golf or horse racing better suits your style. Whatever your preference may be, do you ever wonder how your favorite athletes (hopefully!) win more than they lose? Most likely they are playing with a strategy. It may seem obvious, but strategy – even in a sport like racing – is essential to victory.

The same is true for your business website. Without a strategy, your website will fall behind the competition. Don’t let this happen! Many companies fall into the trap of creating a website for nothing more than an “online presence.” With inbound marketing, websites can do so much more than they could 20 years ago. With inbound marketing, businesses are seeing more online traffic that results in more customers and sales. But without a strategy, even inbound marketing has its limits.

Read More About The Benefits Of Inbound Marketing

Inbound marketing benefits from a well-developed strategy. There are three aspects to creating a well-developed inbound marketing strategy.

1. Create website goals

What do you want your website to do for your customer? That’s the main question that should be asked before a website is developed. Without a clear goal, a website could be published without having any significant benefit to the owner or the visitor. If a website generates most of its sales after visitors view a product information page, the goal of the website should be to create more product information pages, increase traffic to these pages, and streamline the ability to go from product information to product purchase. Inbound marketing benefits from having a website with clearly defined goals. If you are wondering about your website, try having a friend or colleague take a look at it. Ask them if they felt your website had clearly defined goals. Once you’ve determined you have the right goals in mind, it’s time you ask yourself if you have the right person in mind.

2. Create a Persona

Creating a persona is a powerful way for a business to better understand its customers. Without a persona, businesses have an incomplete idea of who to market to. So what is a persona? A Persona is the ‘ideal’ customer that a business wants to reach out to. Personas are defined by many things – ethnicity, location, motivation – but what they all have in common is that they help shape the strategy used by a company to achieve its goal.

Read more on Why Buyer Personas Are So Important

By creating a strategy with a specific end-user in mind, we are better able to understand what their problems are and how we can help make their lives easier. Don’t get too attached to your persona though! You will likely find that you may need to update them as you gain more insights on your customers. You may even considering adding an additional persona. Once you have your persona or personas created, you can move on to the next step.

 3. Get to know your persona

Now that you have a persona, ask yourself, how well do you know him or her? It may seem like knowing a pretend person’s upbringing and background is a little silly, but it can go a long way with customer satisfaction. By constructing your persona’s life story, you are better able to understand their motivation, needs, and desired outcome in life. If your persona is looking for a product that satisfies a long-term need but your business only sells products for immediate use, you’ve just gained valuable insight. You’ve recognized a need your typical customer has as well as an opportunity for your company to grow. By using information gathered from our personas, we can update and adapt our company strategy to best fit our customer needs.

Download A Free Template For Developing Personas

Just like in all sports, strategies continue to adapt as they encounter new problems and opportunities. You will likely find that a strategy created today might not work for you a year from now. That’s okay! Revisiting your goals, updating your persona’s attributes, changing their background and desired outcomes; these are all essential to a successful business. Just remember, inbound marketing benefits strongly from a well thought out strategy. How do you think your company’s online strategy is? If you’d like a free consultation, please check out the link below.

Download Our White Paper Guide To Learn How To Perfect Buyer Personas For Your Business

Inbound Marketing Strategies

Effective Inbound Marketing Strategies

Successful inbound marketing depends on your ability to engage your leads and to nurture them through their buyer’s journeys. However, you’re going to have to attract leads first. Because technology keeps evolving and the way that people use the Internet keeps changing, it’s vital that you continuously update your inbound marketing strategies so that you can continue to attract high-quality leads. With that in mind, the following are a few inbound marketing strategies you should consider implementing this year:

1. Focus On Optimizing Your Content For Featured Snippets

Although you can still attract a lot of high-quality leads by ranking first through third on Google’s SERP, it’s no longer the first thing that users see. Instead, the first thing that appears on Google’s SERP is their featured snippets. Websites listed in featured snippets tend to get a boost in organic traffic since searches often click on the website links listed on the snippets.

Learn More about Google’s SERPs

2. Develop Relationships With Micro-Influencers

Social media influencers have massive followings. This means that if they highlight your brand on their channels, it could significantly increase your company’s exposure. However, such social media influencers tend to have broad audiences, which means many of their followers may not fall within your target audience. On top of that, it can be difficult for a small to a mid-sized company to get the attention of such an influencer, much less to convince them to promote your business.

Instead, you should consider finding micro-influencers. These are influencers with smaller audiences that focus on more niche subjects. You’ll have a better chance of building a relationship with a micro-influencer — and their audience will probably have greater overlap with your target audience as well.

3. Create Short Video Content

Although long-form video content is certainly effective, it tends to work better as an engagement tool rather than an attraction tool. Short-form video content does really well on social media especially. People are more likely to watch through the entire video and share it with others on their social channels if it’s on the shorter side. Social media platforms like Instagram and TikTok also focus on short video content, and those sites have skyrocketed in popularity over the years.Inbound Marketing Strategies

4. Consider Using Progressive Forms

Potential leads are often discouraged from converting through opt-in forms if there are too many questions.  If they feel like the offer isn’t worth the information they have to give up, they’ll just leave your site without converting. You can solve this issue by using progressive forms. Progressive forms require that leads fill out a new form every time they download a new resource instead of asking for one form to be filled out upfront. The advantage of doing this is that you can just ask for a couple of details each time so that it doesn’t feel like they’re providing that much information to you.

Voice assistants, such as Siri and Alexa, have drastically increased the number of voice searches performed over the past few years. While text-based searches are still the most popular way to perform a search online, voice searches continue to increase. In 2019, a third of the U.S. population used voice search. As such, you may want to begin optimizing for voice search. You can do this by adding a voice search snippet to your blog posts. You can also begin writing content in a more direct and conversational way.

6. Optimize Your Website For Mobile Use

There are now billions of smartphone users in the world today. If your website isn’t optimized for mobile use, it’s going to hurt your search rankings. Additionally, mobile users who do stumble onto your site are going to have all kinds of trouble navigating it. This is because a site not optimized for mobile use won’t display correctly on smaller screen sizes.

7. Adjust Your Content Strategy Around The Use Of Clusters

Topic clusters are a more organized way to create content. Essentially, you create a pillar page on a certain topic, then create separate pages (such as blog posts) that cover related subtopics. These pages are then all linked to your pillar page, creating a cluster of content. The reason this is so effective is that it leads to a higher number of internal links. As such, visitors have an easier time navigating through relevant content, while search engines have an easier time identifying context, which can lead to boosted rankings and more organic traffic.

Finding new ways to attract your target audience is critical to your inbound marketing efforts. Because people change the ways that they use the web as they adapt to new technology, it’s important that you continually revisit your inbound strategies. As such, consider implementing some of these inbound marketing strategies to attract new leads in 2021.

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50 powerful call to action phrases

The Benefits of Inbound Marketing

Inbound Marketing is all about empowering potential customers. It provides a shift in marketing tactics that can make a real difference in how consumers react to a company. Inbound strives to create marketing that people will love. The goal of inbound marketing is to give consumers content that will be helpful to them, rather than simply giving them a sales pitch. The following are some inbound marketing benefits.

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inbound marketing

Inbound VS Outbound Marketing: What’s Better for You?

Your marketing strategy is not something that you should take lightly. After all, the success of your business, whether it’s big or small, is going to depend on your ability to generate customers. Without effective marketing, it’s going to be very difficult to grow your audience, not to mention your customer base. However, if you do just a little bit of research, you’ll quickly find that there are two main types of marketing: inbound marketing and outbound marketing. The question is, which should you use for your business?

What Is Outbound Marketing?

Outbound marketing is the more traditional form of marketing. The main strategy of an outbound marketing campaign is to get your company’s message to an audience that consists of potential customers. For instance, running commercials on TV or radio, placing ads in magazines or newspapers, or putting up billboards outside. These are all forms of outbound marketing. The idea is that people who need your product or service are, hopefully, exposed to your ads and will come to you as a result.

Benefits Of Outbound Marketing

  • Reach potential customers who were not aware of your brand
  • Successful outbound marketing can boost short-term sales

Drawbacks Of Outbound Marketing

  • Most outbound marketing tactics are expensive
  • Targeting a broader audience will usually result in a lower ROI
  • May reach potential customers who aren’t ready to buy
  • Forcing message onto the audience, which can put them off

What Is Inbound Marketing?

Whereas outbound marketing involves forcing a message to an audience, inbound marketing focuses on putting your business in the position to be found by your audience on their own time. Most inbound marketing efforts are digital. For example, setting up a website and a social presence, writing content aimed at your target audience, and optimizing your content for SEO (search engine optimization). The idea is to make your brand easy for potential customers to find or stumble upon when searching for relevant information online. Once found, you can then nurture them through the sales funnel at their own convenience.

Inbound marketing can also be used in email marketing. Read more here.

Benefits Of Inbound Marketing

  • Higher ROI. Your marketing efforts live forever (unlike outbound marketing), which means they can continue to see results in the future.
  • You can reach more people. Billions of people use the Internet, giving you potential access to a much greater audience.
  • Inbound marketing allows you to target specific buyer personas with greater ease, leading to better results.
  • Inbound marketing is much more affordable.

Drawbacks Of Inbound Marketing

  • You won’t see overnight results. Inbound marketing requires a lot of long-term effort.inbound outbound

What Type Of Marketing Should You Choose?

Which type of marketing better suits your business is going to depend on various factors, such as what your budget is and what your goals are (are the more short-term or long-term?). However, as a smaller to mid-sized business, inbound marketing is going to be your best bet. It’s much more affordable and allows you to steadily grow your business over the long term. But that doesn’t mean that you should ignore outbound marketing. Outbound can still be incredibly effective, despite the fact that some mistakenly think that it has become obsolete with the advent of inbound.

Outbound marketing tactics can still be incredibly useful. There’s a reason why businesses still run large ad campaigns in magazines or on TV. There’s a reason why it’s so expensive to run a commercial in a 30-second slot during the Super Bowl. That reason is that outbound marketing still works. It’s a great way to increase brand exposure if you know what you’re doing.

Even if you don’t have a massive budget to work with, outbound marketing can still be effective, especially if used in conjunction with your inbound marketing strategy. After all, you can use outbound to market your online presence. For example, you can put your website or social media handles up at the end of your commercials, on your print ads, or on your billboards. You can even put QR codes on your print ads that people can scan with their smartphones.

The primary reason why advertising your inbound efforts on your outbound efforts is so effective is that most people are using a smartphone, tablet, or laptop while they are watching TV — or have one on hand when they pass by a billboard or are flipping through a magazine.

Build A Marketing Strategy Using Both Inbound And Outbound Strategies

There’s no reason to choose just one. Both inbound marketing and outbound marketing strategies have their pros and cons. Inbound tends to be a more long-term strategy, while outbound is more short-term. As such, using them together allows you to run a more comprehensive omni-channel marketing strategy. The more complete your marketing efforts are, the greater the odds of success will be.

Inbound marketing will help you grow your business by attracting website visitors, converting them into leads and closing leads into customers
lead nurturing

Perfect Your Inbound Marketing Strategy With Lead Nurturing

When it comes to marketing, many businesses focus on trying to attract as big of an audience as possible. The more awareness you generate, the more potential customers you’ll have, after all. However, it’s crucial that you don’t skip a step when it comes to generating leads. Just because your marketing efforts have successfully attracted new leads doesn’t mean that they’ll automatically convert into sales. Most of the leads you generate will need to be nurtured before they’ll convert into customers. As such, no inbound marketing campaign is going to be complete if you don’t implement a comprehensive lead nurturing strategy.

What Is Lead Nurturing?

People who discover your brand are going to be doing so at various points of the sales funnel. Everyone is going to be in a different place. For instance, some leads will be in the awareness stage, which means that they are still doing research about their problem. Others may be in the consideration stage, which means that they are looking for solutions to their problem. Then there are those that are in the decision stage, which means that they are comparing solutions from various brands and are in the process of making a purchasing decision.

Lead nurturing is all about meeting the needs of your leads. The goal is to present them with the information and guidance that they need to move through the sales funnel. However, lead nurturing is also about building a relationship through your marketing and communication efforts that not only educates leads and builds trust with your brand, thereby creating a connection that lasts beyond the first sale.

Lead nurturing is an important aspect of marketing. Read more here.

The Benefits Of Lead Nurturing

It’s not just about moving your leads through the sales funnel so that you can close a sale. The following are a few of the additional benefits of a strong lead nurturing strategy:

  • Increase ROI of marketing efforts – Leads that are nurtured are more likely to make a purchase. As such, your marketing efforts are going to result in a greater return if you implement a lead nurturing strategy.
  • Build brand authority – By presenting content that addresses the needs of your leads at every stage of the sales funnel, you’ll establish yourself as a brand authority, which will boost your brand reputation and trust.
  • Generate loyalty – Customers that were nurtured throughout the sales process are going to have a deeper connection with your brand than those that weren’t. As such, they’ll be more likely to remain loyal and may even refer your business to others as a result.

lead nurturing magnet

Ways To Nurture Your Leads

The following are a few tips on how you can successfully nurture your leads through the sales funnel:

  • Develop buyer personas – Your leads all have different needs and motivations. To be able to build relationships with your leads, you will need to understand who your audience is. Develop buyer personas so that you can target every part of your audience.
  • Create high-quality content – Avoid over-promotional content. Instead, focus on creating content that educates your leads. Make sure that you create content that not only addresses every stage of the sales funnel, but that also targets each one of your buyer personas.
  • Personalize emails – Email marketing is a great way to nurture your leads since it allows you to directly send them content that can nurture them. However, it’s essential that you make sure your emails are relevant. You can do this by personalizing them. For instance, segment your email list using the information you’ve gathered on every lead (such as the data provided in your opt-in forms and from their purchasing history).
  • Use email drip campaigns – Email drip campaigns can nurture leads that you’ve captured over a specific period of time. They are designed to slowly nurture leads through the sales funnel by sending emails over a few weeks to encourage leads to make a purchase.
  • Implement lead scoring – Using a lead scoring tool allows you to track at which point in the sales funnel your leads are. This is incredibly useful as it gives you the opportunity to engage your leads at the right time so that you can successfully nurture them through to the next stage.

Implement A Lead Nurturing Strategy Today

Effective lead nurturing is the best way to increase your chances of converting new leads into customers. It’s also important to note that it is essential to building long-term relationships with your customers. The more time and effort you put into developing leads, the more likely they’ll be to return as repeat customers.

30 Greatest Lead Generation Tips
public relations inbound marketing efforts

How a Strong Public Relations (PR) Strategy Can Benefit Your Inbound Marketing Efforts

Inbound marketing focuses heavily on increasing brand awareness and building brand trust. As such, people sometimes confuse inbound marketing strategies with public relations (PR) strategies. After all, public relations is about maintaining the integrity of your brand. However, they are actually different from one another — although they do depend heavily on each other for success. The following is a breakdown of the differences between inbound marketing and PR and how they can work together.

The Difference Between Inbound Marketing And Public Relations

Inbound marketing is a multi-faceted strategy that consists of a range of tactics for promoting products and services as well as for educating consumers. The ultimate goal of inbound marketing is to attract and convert more leads in order to generate more customers. The goal of PR isn’t to generate and convert leads and customers. The goal of PR is to maintain and improve the public perception of your brand. Basically, a good PR strategy will help you build a favorable reputation. Unlike inbound, PR focuses as much on targeting shareholders and employees as it does on potential and existing consumers or clients.

How Good PR Can Benefit Your Inbound Marketing Campaign

Trust is vital to your ability to convert new leads. The more brand trust you generate, the easier it becomes to close new sales. As such, a good PR strategy can supplement your inbound strategy. When it comes to PR, it’s not just about putting out good publicity and improving your reputation — it’s also about preventing a bad reputation.

PR requires that you get on top of situations that can damage your rep. For instance, if customers are leaving bad feedback on your social media pages, you can’t just ignore it or it will hurt your public perception. As part of a successful PR strategy, you would address poor feedback. Show that your brand cares about the experience of its customers. In fact, if you handle such feedback effectively, you could even turn it into a win that actually boosts your brand trust.

PR also includes publishing notices about new products and services, or about upcoming events. These announcements double as promotional content for your business. This can pique the interest of your target audience, thereby bolstering your inbound marketing capabilities.

Improving your inbound marketing strategies can be difficult, even during a pandemic. Read more here.

inbound marketing efforts

Public Relations (PR) Strategies That Can Boost Your Inbound Marketing Success

The following are a few of the public relations (PR) strategies that can go a long way towards improving your inbound marketing efforts:

  • Publish high-quality content – PR is a form of content creation. As such, you’ll want to make sure that whenever you release a press release. Make sure it is well written, properly optimized, and targeting a specific audience. Your PR content can double as inbound content, after all.
  • Focus on executives – Putting a face on your brand can help improve brand trust. As such, use your executives for interviews and quotes when releasing new PR content. Doing so can also help establish the people behind your brand as thought leaders, thereby increasing brand authority.
  • Promote award wins – When your company or the people in your company win industry awards, be sure to announce those wins. Such content will showcase your company’s expertise, which will improve your reputation as well as your authority and trust.
  • Publish press releases – Your press releases can help drive new leads to your inbound marketing or sales assets (as long as those press releases are of high quality).

Implement A PR Strategy As A Part Of Your Inbound Marketing Efforts Today

A good PR strategy can help you control the public perception of your brand, thereby ensuring that you maintain a good reputation. Such a reputation is vital to building brand trust and, as such, can help to bolster your inbound marketing efforts.

Inbound marketing will help you grow your business by attracting website visitors, converting them into leads and closing leads into customers
4 tips to keep sales & marketing on the same track

4 Tips To Keep Sales & Marketing On The Same Track

Sales and marketing are usually thought of as being separate. However, with inbound marketing, both departments or teams need to work together to achieve their common goal: revenue. Inbound marketing is all about helping and informing the consumer throughout the various stages of the buying process, so they ultimately decide to purchase from you. This type of nurturing cannot happen unless sales and marketing work seamlessly. Here are 4 tips to keep your sales and marketing teams on the same page.

Keep constant communication

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6 Email Marketing Tips (Expert’s Advice)

Millions of people have email accounts. Email marketing is a popular form of marketing still today. When sending emails, it is important to make sure it looks good. It is important because people receive many emails a day. In order to have your email opened and read, it needs to stand out. Here are 6 email marketing tips.

1) Right person, right time

Before sending an email, it is important to determine who the audience is of the email. Segment your contacts by buyer personas. This way you know who each group of your contacts is and what emails they should be receiving. Make sure you are sending out your emails at the right time. It is best to determine what time the people you are reaching are most likely to check their emails.

2) Content

Content is highly important and has so much value. If an email doesn’t have value then it shouldn’t be sent to people. A good way to determine if your email has value is to ask the question, “Would I be excited to read this email?” If the answer is yes, then the email has value.

3) Lead nurturing

Lead nurturing is the process of building relationships with prospects with the goal of earning their business when they are ready. This process involves a series of emails. With lead nurturing, the goal is to turn a lead into a customer. Email marketing is a great way to nurture leads.

The Right Lead Nurturing Strategy Can Help You Stay Top of Mind 

4) Title

The title is what the people are going to read first. Usually, if the title is interesting and eye catching, the email will be opened up. If the title is boring, it will be passed over and not opened. Therefore, the title needs to be attention grabbing and interesting so that the email will be opened.

5) Personalization

Make sure each email you send it personalized. By personalized I mean at the beginning of the body of the paragraph, include “hello” followed by the person’s name who is receiving the email. What this does is that instead of the person being on an email list and just another name getting an email, it is directed specifically to that person and that person will most likely be more pleased with the email they are receiving.

6) CTA

Emails are a great place to include a CTA or call to action. By including a call to action with a link to relevant information regarding the email, you are providing a link back to your company website.

As you can see, these are just a few tips to help emails. These tips can help you execute some great emails to those people you are trying to reach. Something to remember, whenever you receive an email, think, “What is good and bad about this email?” That way you can evaluate emails.

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