mql vs sql

The Differences Between MQL vs SQL

One of the biggest challenges businesses face is the lack of communication between their marketing teams and their sales teams. It’s not uncommon for a marketing team to use a variety of strategies to convert a lead and then move on to the next one, assuming sales will pick up where they left off. However, not all leads are the same. Some leads need to be nurtured further and aren’t ready to be engaged. Without any kind of communication with marketing, your sales team is more likely to engage leads that aren’t ready to make a purchase yet while missing out on leads that are. This is why identifying leads as MQL (marketing qualified leads) or SQL (sales qualified leads) is important. But how exactly do you determine whether a lead is an MQL vs SQL?

The Difference Between MQL(marketing qualified leads) vs SQL (sales qualified leads)

Not all leads are of high quality. Just because someone is visiting your website doesn’t necessarily mean that they are a good prospect. You won’t want your sales team wasting time trying to engage with someone who might only have a passing curiosity in your products or services. That’s why you’ll want your marketing team to identify leads who are MQLs. An MQL is a lead that has been identified as someone who is likely going to become a customer, which means that they have value to your business.

Similar Article: A Brief Guide to Sales Lead Generation

However, just because they are likely to become a customer does not mean your sales team should engage just yet. They are likely still in the beginning stages of their buyer’s journey and are still doing research on their own. Trying to close a sale at this point may push them away. It’s only once the lead has taken actions that indicate that they are likely going to make a purchase that they become an SQL. It’s once they are an SQL that your sales team can engage with them.

mql vs sql

Determining MQL vs SQL

The most effective way to label leads as MQL or SQL is through the use of a lead scoring software. Lead scoring software allows you to designate points based on certain qualifications. For example, you can assign a point for downloading an eBook or watching a video on your site. It’s not just specific actions that you can assign points to either. You can assign qualifying points based on demographic information, company information, social engagement, and email engagement as well. You can even assign negative points. For example, if you’re a local business and the lead fills out a form that indicates they live outside of the country, then negative points can be assigned. This ensures they don’t get mislabeled as an MQL.

You will need to determine at what point total a lead becomes an MQL and an SQL. This will require input from both your marketing and sales teams. As to how to decide on how many points to assign to certain qualifications, you’ll need to make use of your analytics. For example, you might find that leads who download a specific whitepaper are more likely to go on and make a purchase. As a result, you’ll want to assign more points to this action.

 

Knowing where your leads are in their buyer’s journey is essential to knowing when to engage with them. As a result, using lead scoring to identify your leads as MQLs and SQLs will help to increase your sales team’s success rate. However, in order for your lead scoring system to be effective, your marketing team and sales team are going to have to work together.

lead generation tips
50 powerful call-to-action phrases

3 Helpful Tips To Improve Your CTAs To Generate More Leads

Calls-to-Action (or CTAs) are images, buttons, text, etc. that prompts one of your website visitors take some kind of action. CTAs could be trying to get visitors to download a white paper, read an article, or contact for more information. Improve CTA is the beginning to convert website traffic into leads.

Here are three ways for you to improve your CTAs and to make sure they are maximizing their presence on your website and generating the most contacts.

1. Use Action-Verbs and Be Specific

2. Grab Attention Immediately

3. Test Your Results

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How To Outshine Your Competition with Effective Ecommerce Marketing

While not all businesses have an e-commerce page, many do. If you’re selling products or services online, you’ll want to make sure that you have an effective ecommerce marketing strategies. If you don’t, it’s going to be difficult to stand out from all the other e-commerce sites out there. Through the use of digital marketing strategies, you can build awareness of your ecommerce page as well as generate more traffic. Thereby, you can improve your chances of closing sales. The following are a number of effective ecommerce marketing tips that will help you do just that:

Ecommerce Marketing Tips

social media

Diversify Your Social Media Presence:

One of the big challenges of ecommerce marketing is figuring out what social media platforms work best for certain markets. You won’t want to pour all of your resources into one or two social media platforms, only to realize that they are ineffective for your e-commerce site. Instead, diversify. Establish a presence on several social channels and use analytics to determine which platforms are successful and which aren’t. Finally, ditch those that don’t work and focus on those that do.

Create Original Content:

Some companies will use existing content because they want to focus more on other business tasks. However, unique content is much more likely to have an impact on potential customers. Creating original content will help improve engagement with prospects, and bring more potential customers to your e-commerce page. Additionally, you can use the content you create to teach consumers about your products and services.

Personalize Your Content:

Personalizing content, such as the emails you send to your leads, can contribute to an increase in revenue. This is because content will be more engaging if you address the lead by name, and tailor content to meet their needs by using collected information. If it feels like you’re actually writing to your leads, and not just sending out advertisements to everyone on your email list, you’ll be more likely to capture their attention and improve your odds of conversion.

Similar Article: Improve Your Marketing Strategy By Asking These 4 Questions

Implement A Loyalty Program:

As focused as you may be on finding new customers, don’t forget about your existing customers. The majority of your revenue will come from regular customers. Regular customers are important because they are more likely to act as brand ambassadors that can help drive more potential customers to your site. Implement a loyalty program that rewards them for their business. This can include offering special promotions based on their purchase history, or offering some sort of reward point program.

Optimize For Mobile Use:

Many customers shop for products and services on their mobile devices, such as smartphones or tablets. It’s also how they consume content and engage on social media. If your e-commerce site isn’t optimized for mobile use, you will miss out on a significant number of potential customers.

 Automate Social Networks:

To successfully leverage social media and bring in more customers, you’ll need to have much more than just a social presence. You’ll also need to engage on a regular basis by posting content regularly. Otherwise, followers will forget about you and your social presence will become irrelevant. However, this can be quite time-consuming, which is why you should automate some of your social media tasks. For example, you can use automation tools to post content at specific times based on your schedule.

Digital marketing is a must for any business that maintains an e-commerce site if they want to stand out. These are six marketing tips for ecommerce you should follow to improve your ability to attract and retain customers.

Inbound marketing will help you grow your business by attracting website visitors, converting them into leads and closing leads into customers
buyer persona

How To Implement A Customer Retention Program for Long-Term Success

Customer retention program that allows you to continue to engage with existing customers so that they will continue being your customer. Inbound marketing is a very involved, long-term strategy that businesses put a lot of time and resources into – as they should. However, one of the issues that many companies have is that they focus so much on attracting new leads and nurturing them that once they finally close the sale, they act like they crossed the finish line. This is a huge mistake. The best customers aren’t the new customers, they’re the existing customers that continue to make purchases. In fact, it’s estimated that improving your customer retention by as little as five percent could potentially increase your profits by as much as 95 percent.

The following are a few tips on how to implement a successful customer retention program.

Regularly Ask For Feedback media mix

Ask for customer feedback, whether it’s about the quality of your products or services, their experience dealing with your customer service, what would make your service better, or even about the function of your website. You can do this via email (NPS surveys are great for this), social media, or even a feedback page on your site. Feedback lets you see where you stand with your existing customers.

If someone had a less than stellar experience, you can even reward them for providing you with honest feedback with a special promotional offer (thereby helping offset the less than stellar experience and hopefully showing them that you’re taking their feedback seriously). Not only are you showing customers that you want to know how their experience was, but it actually provides you with a lot of insight into how you can improve the customer experience to increase customer retention in the future.

Establish A Customer Loyalty Program

A loyalty program is one of the best ways to retain customers, yet many small businesses don’t have one. There are many ways that you can implement a loyalty program. You can provide discounts or free shipping based on how many purchases they’ve made or you can establish a rewards program based on points earned for purchases that they can use towards other products or services.

Similar Article: How To Develop Content To Build Customer Loyalty

Provide Live Chat On Your Website

While a chatbot can be helpful as well, having a live chat feature on your site will allow your customers to speak with an actual human. You can choose what pages to have your live chat box appear, such as your customer support page or your client login page. By offering this feature, you greatly improve the experience your customers have since they’ll be able to ask questions or report any issues that they might be having without having to wait to speak with someone.

Follow Up On Dormant Customers

Pay attention to customers who haven’t made a purchase in a while. Make sure you follow up with these customers just to keep your brand on the top of their mind. For example, you could email them an offer on a product that they bought before to encourage them to buy it again. Or send them content that can enhance the use of your product or service.

Customer retention programs are essential to the success of your marketing efforts. Without customer retention programs, you’ll end up losing the customers that you spend so much time and effort obtaining. These are a few tips on how you can implement effective customer retention programs into your marketing strategy.

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lead generation content marketing

The Importance Of Lead Generation Content Marketing

Your company is struggling to generate leads, and you’re looking for a quick and relatively simple solution. I have this solution, but you’ll probably groan because you’ve heard it before. “Content is king” might be an overused term, but that’s only because it’s proven to be true. A foolproof solution to your lack of leads as well as website foot traffic is lead generation content marketing.Lead generation in content marketing can fuel your business growth and establish a strong customer base. Learn how to create compelling content that attracts and converts prospects, maximizing your marketing efforts.

Nowadays, the quality of your company’s content is more important than ever before. Granted, there is more space to generate content and share it on the Internet, but with increased space comes tougher competition. We as marketing agencies feel pressure to stand out from the pack with remarkable content that converts our website’s visitors into potential leads. Consistent, quality content will attract the attention of readers, as well as encourage them to trust your company.

So what exactly is “quality” content?

Quality content has a specific purpose, format, and topic. The purpose should help the users find an answer to their questions or interests. The format you choose should fit your content well. In order to attract more leads, the content in the conversion stage should consist mainly of content offers.

Also Read: Different Types Of Content Marketing For Lead Generation

Choose an appropriate format

The format of the content offers can be a multitude of things, such as case studies, white papers, forms, calls-to-action, visuals, eBooks, emails, and landing pages. For example, if you want to demonstrate to users how a product works, you might use the template of a visual, such as a video or an image, rather than an eBook. On the other hand, if you wish to show your readers a how-to process that is also aesthetically pleasing, an eBook format would work better than a visual one.

In terms of topics, your content should be educational as well as specific. You should conduct market research and create content with your buyer personas in mind. Imagine you are your buyer persona: what problems do you need solutions for? How far are you in the buyer’s journey? What language would you use when typing keywords into the search engine? This can help you cater your content towards your target audience.

Also Read: Cornerstone Content & Why You Need It

Be consistent

Another factor that makes content “quality” is frequent and consistent publication. If your readers know they can count on you to publish a semi-weekly blog in a specific time window, they are much more likely to see you as reliable. Webdam’s statistics show that blogging consistently has led to B2B marketers generating about 67% more leads marketers who do not, which is a huge advantage. After you’ve earned their trust, a number of your visitors will subscribe to you and convert to leads.

Lead generation content marketing is a proven way to get the word out about your company and have potential customers become interested in your business. Without good, consistent content, people will have little reason to visit your website or truly believe that you’re a leader in your field. Don’t let this happen to you. For a consultation, please visit the link below.

Inbound marketing will help you grow your business by attracting website visitors, converting them into leads and closing leads into customers

b2b marketing

5 Ways to Improve Your B2B Marketing Strategies

B2B marketing can be a challenging endeavor, especially if you don’t have a clear cut marketing strategy in place. To have any hope of running a successful B2B marketing campaign, you’ll need to establish what your goals are. Once you’ve done so, you should implement marketing strategies that will support those goals and help you achieve them. The following are five B2B marketing tips that you should use to help improve your marketing efforts:
email marketing metrics 3

1. Streamline Your Email Marketing

Effective email marketing is vital to your ability to convert subscribers into leads and leads into customers. It’s estimated that 81 percent of B2B businesses have an email newsletter strategy. In addition, 40 percent of businesses believe newsletters are the most important component of their content marketing efforts. To get the most out of your email marketing strategy, you need to streamline it. This means that you should segment your email list so that you can personalize your messaging and target subscribers more effectively. Doing so will help ensure that your email campaigns are relevant to your email list, making it easier to nurture your leads.

2. Enhance Your Online B2B Marketing Presence With SEO

SEO (search engine optimization) is essential to putting your business in a position to be found by potential B2B clients. Many businesses will begin searching for information or solutions through Google. If you have a strong SEO strategy in place, your website will receive more exposure on Google’s SERP (search engine results page). This will bring in more organic traffic from Google. To receive the most exposure on Google’s SERP, you will need to rank high on their page. Most people will click on one of the top three results and rarely ever go past the first page. By optimizing your website for SEO, you will boost your page rankings. The following are a few SEO factors that contribute to Google’s page rankings:

  • Keyword use

Keywords help provide Google with information about what your website content is about. You need to use keywords that are relevant to your content and that are competitive, meaning that you have a chance to rank well compared to other websites ranking for the same keywords. Your keywords also need to match your user intent to ensure that they are actually being used by people who are in your target audience. Finally, you’ll need to properly optimize your site using these keywords, such as by using them in your titles, headers, body content, anchor text, alt image tags, meta titles, and more.

  • User engagement

High user engagement indicates that the content is of high quality, which is why Google pays attention to certain factors that indicate high user engagement, such as social signals (shares and likes), comments, and backlinks.

  • User experience

User experience is another element that indicates quality. Technical issues, such as slow-loading pages, hinder the user experience. As such, you need to make sure your website is technically sound.

Difference Between Branding and Marketing

3. Know Your Audience

One of the ways in which B2B marketing differs from B2C marketing is that B2B clients are much more specific. B2C companies tend to have more general audiences that they can market to. Because B2B companies have to target a more specific type of client, you will need to figure out who exactly your audience is. To do this, you should develop your buyer personas. Buyer personas are representations of your ideal clients. They help you define the different types of clients that make up your target audience. You can then use your buyer personas to guide all of your marketing efforts. For example, when creating content, you can make sure that the content you’re creating is relevant to at least one of your buyer personas. Additionally, you’ll be able to make sure that you address your entire audience by making sure to create content that’s relevant to all of your buyer personas.

4. Measure Your B2B Marketing Online Performance

Not all of your b2b marketing strategies may achieve the success you were hoping for. However, the only way to judge your marketing performance is through various analytics tools to monitor key metrics. By doing so, you’ll be able to determine what is working and adapt accordingly. The ability to adjust your strategy mid-campaign can help ensure that you’re not wasting resources on tactics that aren’t effective. In the end, measuring your online performance is critical to achieving a high ROI on your B2B marketing.

5. Take Advantage Of Referral Marketing

Capturing leads and converting customers requires you to build trust. One of the best ways to build trust is through another customer’s referral. Implementing a referral marketing strategy can help you attract new leads through word of mouth of existing and past customers. To do so, you should give existing customers an incentive to provide referrals, such as a discount on a product or service.

These are five B2B marketing strategies that can enhance your marketing campaign. Keep in mind that you should continuously monitor and adjust your B2B marketing tips as needed. Doing so will help ensure that you’re not pouring resources into tactics that aren’t working out for you and will help you achieve a higher ROI in the long run.

Download Our White Paper Guide To Learn How To Perfect Buyer Personas For Your Business
smart goal examples

Examples Of How Smart Goals Should Align With Your Business Goals

One of the most important things a company can do is set regular business goals. They point the business in the right direction and keep activities focused on achieving specific objectives. Now, writing down a general goal is a good start, but to make them happen, you must take action. And that is why your SMART goals must align with your business development goals. You have more than likely heard of SMART goals. They are goals that are specific, measurable, attainable, relevant and time bound. Here are a couple of SMART goal examples to get you started.

5 Smart Goal Examples For Business Development

Example #1: Expanding your wedding business’s regional footprint

Let’s say you want to expand your wedding business’s geographic footprint to open up new markets and to increase revenues. Here is an example of how a SMART goal would align with this business goal.

  • Specific: I will lease a 2000 square-foot storefront in downtown Chicago.
  • Measurable: The lease will be signed no later than January 15th.
  • Attainable: I will contact three leasing agents who specialize in storefront properties in downtown Chicago and make a trip specifically to the area to find the ideal property.
  • Relevant: I have bridal customers and consultants from the Chicago area asking if I would open another location in their area to make it easier for them to shop. This opens up a new market and customer base, with a high probability of successful growth.
  • Time-Bound: All of this must be done by January 15th, to allow for the store to open in early February, near the start of the Spring bridal season.

Example #2: Lower Shipping Costs

Let’s say you want to lower your shipping costs but want to do it without lowering customer satisfaction. Here is an example of a SMART goal that aligns with this business objective:

  • Specific: I will switch all of my shipping from UPS to Fedex.
  • Measurable: I will complete the transition to Fedex by July 1st.
  • Attainable: I will contact Fedex and set up a new merchant account to start the process. I will also order the appropriate labels and software updates to make this transition as easy as possible.
  • Relevant: Fedex’s rates for shipping to the region of the country where most of my customers are is 20% lower than UPS. They also deliver within 3 to 5 business days, which is the same as UPS. The lower cost and same delivery time should maintain customer satisfaction levels while lowering costs.
  • Time-Bound: I will make the change by July 1st to coincide with the beginning of the new quarter to allow clean tracking of the impact this change makes to shipping costs and customer satisfaction.

These SMART goal examples should help you develop your own. When you align your actionable goals with your broader business goals, you will see progress. Can you give any other SMART goal examples that align with your business objectives?

Inbound marketing will help you grow your business by attracting website visitors, converting them into leads and closing leads into customers
Interactive Marketing Examples

How Interactive Content Can Boost Your Inbound Marketing Efforts

Marketing has changed drastically over the years, and as a result, marketers are finding new ways to stay relevant in an increasingly competitive landscape. The need to catch the audience’s attention has never been more intense. One technique that has proven quite effective is using interactive content to drive up inbound marketing efforts. In the sections below, we’ll discuss how interactive content works, its benefits, and some strategies you can implement to boost your marketing.

What is Interactive Content?

Interactive content is an engaging form of content that requires the audience to participate. That means instead of just reading or watching something passively, the audience must interact with the content somehow.

This particular type of content is so effective because it creates a more immersive and personalized experience for the audience. With this type of content, your audience isn’t just consuming the content but being an active participants. This makes the content more memorable and enjoyable.

So, what are some examples of interactive content? Well, if you have ever been on your favorite social media platform and seen a post that compelled you to engage in one way or another, that is one perfect example. More often, this content comes in the form of a survey, social media polls, quizzes, games, or interactive maps.

Why Invest in Interactive Content?

Modern-day marketers leverage interactive and personalized content everywhere, from landing pages and blog posts to social media channels. Here’s how using this content will enhance your marketing plan:

Better Insights into Consumer Preferences 

With interactive content, you can leverage the data obtained from quizzes, polls, and surveys to understand your audience’s engagement rates. This understanding helps you tailor your content to your audience’s preferences, resulting in more effective marketing and lead nurturing.

Boosts Conversion Rates

Since interactive elements demand user engagement, your target audience is more likely to take action. Brands like IKEA and Facebook have used interactive elements, such as virtual and augmented reality, to increase their reach and achieve higher click-through rates. If implemented correctly, interactive content can also be useful in your senior living marketing campaigns.

Unleashes Creativity 

The opportunities for creativity with interactive content are limitless. With these elements, you can create a unique brand experience that sets you apart from the competition. Many interactive and evergreen content pieces have reusable value, meaning consumers may return to engage with the content multiple times, driving continued engagement.

Improves Audience’s Experience 

Interactive and highly personalized content can enhance a prospective customer’s experience by providing useful information or tools that can help solve their problems. By providing valuable interactive resources, you can strengthen your authority in your industry and build a more loyal audience.

Better Brand Awareness

Interactive, branded content can help drive brand awareness by providing viewers with a unique, memorable experience. As more people find value in your content, they’re more likely to share it on social media, generating word of mouth and referrals.

Levels up Your SEO Game

Interactive content can help improve your website’s SEO by encouraging visitors to engage with it. As a result, the time visitors spend on your site increases, signaling to search engines that your content is engaging, informative, and of high value.

Interactive Content Strategies to Consider

If you want to enhance your inbound marketing strategy, tap into the various interactive content strategies. From polls to interactive landing pages, these strategies can help engage consumers, collect information, and increase sales. Here’s what to implement and how:

Quizzes/Surveys 

Quizzes or surveys are fun and engaging forms of interactive and personalized content that are becoming increasingly popular in inbound marketing. They are commonly used to educate, engage and entertain the audience, and when done creatively, they have a good chance of going viral.

For instance, social media polls and surveys offer an effective way to encourage audience participation on a given topic. The quizzes can capture valuable insights into the audience’s maturity in the subject matter and can help boost your inbound marketing strategies.

Interactive Infographics

Approximately 1 in 3 marketers admit that attracting user intention is their biggest marketing challenge. That is why interactive infographics have become increasingly popular in recent years. Unlike static or traditional infographics, interactive types use buttons, statistics, and quizzes to grab the audience’s attention and engage them deeper.

These infographics keep the readers on your site longer, increasing the chances that they will convert into leads or customers. The interactive elements also make your content more shareable, which can lead to increased brand awareness and improved search engine rankings.

And while creating interactive infographics may require more time and resources than traditional infographics, the benefits can be worth it. By providing an immersive experience for your audience, you build a stronger relationship and stand out in a crowded digital landscape.

Interactive Landing Pages

In today’s highly competitive digital landscape, interactive landing pages have become a crucial element of inbound marketing. The goal of a landing page is to generate conversions. Adding interactivity to landing pages can trigger a visitor’s desire, increasing engagement and the likelihood of conversion.

Interactive landing pages enable visitors to engage and participate, creating a unique user experience that differentiates your website from competitors. Thoughtfully incorporating visual and animated content will enhance your landing pages. This increases click-through rates and ultimately generates more leads.

The above techniques are a few interactive content marketing strategies you can implement in your business. Other options include the use of interactive tools such as calculators, interactive PDFs, interactive videos, interactive presentations, etc.

Bottom Line

For the longest time, inbound marketing has become integral to nearly all major businesses and industries. The simple reason for this is that, unlike advertising, inbound marketing focuses on creating value for the prospect and building long-term relationships. However, competition is quickly catching up, and marketers turn to interactive elements to make their marketing techniques more creative and innovative.

When creating interactive content, it’s vital to take a customer-centric approach. That means understanding the audience’s needs and preferences and creating content and experiences that speak directly to them.

50 Most Powerful Call-to-Action Phrases

Are you looking to increase your conversion rate? Call-to-Actions are an essential part of the conversion process, but what kinds of Call-to-Actions should you put on your website? CTAs should be simple yet effective, and should catch the attention of your visitors. The formula for a successful CTA page title consists of combining such sales buzzwords as “free,” “discount,” “offer,” “gift,” “guarantee,” with action-oriented words like “click,” “download,” “request,” and “send.” Listed below are 50 powerful Call-to-Action phrases that visitors can’t resist clicking on.

50 Powerful Call-to-Action Phrases

  1. Download now
  2. Click here
  3. Join now
  4. Download here
  5. Start now
  6. Click here for details
  7. I urge you to…
  8. Get a free…
  9. Talk to an expert
  10. Immediate download
  11. While supplies last
  12. Money back guarantee
  13. Money back guarantee, no questions asked
  14. Get it now!
  15. Act quickly
  16. Free shipping
  17. Shipping discount
  18. Come in for a free consultation
  19. Come see us today
  20. Reserve your spot now
  21. Come in today
  22. Start your trial
  23. Start your free trial
  24. Offer expires…
  25. Satisfaction guaranteed
  26. We’d like to hear from you
  27. I can’t wait to hear from you
  28. Limited availability
  29. Limited time offer
  30. Best value
  31. For more details call…
  32. Please don’t hesitate to call
  33. We’re waiting for your call!
  34. Send for our free brochure
  35. Send for our free catalog
  36. Subscribe to our email list
  37. Subscribe to our newsletter
  38. Send in your application today!
  39. Apply here
  40. Order now and receive a free gift
  41. Tell us what you think
  42. Take our quiz!
  43. Sign up online at…
  44. Get started today
  45. Request your FREE quote today
  46. Just reach for your phone
  47. Members only/Subscribers only
  48. Contact us
  49. It’s important that you respond promptly
  50. Download our eBook for more information

Click here to learn more about powerful CTA phrases that increase clicks!

Now that you know what attention-grabbing Call-to-Actions look like, you can implement your own. Don’t just copy and paste the CTA phrases from the list above. Tweak the CTA phrases so that they apply specifically to your company and your products and/or services. For example, instead of just saying, “Start your free trial,” you can say “Start your free trial with (insert company name here) so your CTA is more personalized. Use these phrases/Quotes as a template for your website’s CTAs, sit back, and watch the clicks roll in!

25 Website Must Haves

Digital Communication Tools to Help Build a Human Brand

Whether you’re a brand looking to establish a human connection with your audience or an individual seeking to engage with peers and build professional networks, leveraging these digital communication tools will undoubtedly enhance your ability to connect, collaborate, and succeed in the digital age.

The success of your brand depends on much more than just convincing a potential customer to try your product. While in the past the customer experience has been based around the product being offered, these days, you need to look at the big picture. It’s not just about the customer experience in regards to your product. It’s about the emotional connection that they are able to form with your brand.

Customers don’t just want a product, they want a relationship with the brand that is selling them that product.  You need to focus on fostering an emotional connection instead of just trying to build awareness for a certain product. Fortunately, building an emotional connection with your audience is easier than ever before with the number of digital communication tools that are at your disposal.

The Importance Of An Emotional Connection

Customers are human beings. They have hopes, dreams, and feelings. In a world where their product choices are practically limitless, they will want much more out of a brand. They do not want to engage with a corporation. Customers want to engage with a brand that’s relatable on a personal level. Their desire for connection in such a world is not surprising. A brand that is able to touch them emotionally is going to make them more engaged.

There are many ways that you can do this; reinforcing the beliefs or perspective of your audience, supporting the goals or perspective of your audience, or challenging your audience to do greater things.

Creating a Brand with Social Listening and What Tools To Use

How Digital Communication Tools Can Help Foster An Emotional Connection

Engaging on an emotional level with your audience is easier than it’s ever been, as long as you make the effort to do so. The following are just a few ways that digital communication tools can help you to connect with your audience emotionally and to build meaningful relationships with them:

  • Video content – When it comes to content, few other forms are able to engage audiences on an emotional level like video content. There are numerous reasons for this. First of all, people consume visual content much more easily than written content. Secondly, you can use actors or even real figures that audiences can relate to on a personal level. Thirdly, you can emphasize certain emotions much more effectively through the production of video, from the look of how it was filmed to the type of music that’s used to how the video is edited.
  • SegmentationSegmenting your leads and customers based on the data you’ve collected (via opt-in forms, surveys, and more) will provide you with valuable insight into who your audience is and how you can connect with them. It also allows you to personalize your content much more effectively, which will make it easier to drive engagement.
  • Social interaction – The use of social channels makes it easy to engage with your audience directly. Direct interaction makes it easier to build meaningful relationships. You’ll have a bigger emotional impact on those who witness the interactions on social media as well.

How to Improve Your Social Signals for SEO

Building a human brand will help you build long-term relationships with your audience based on real emotional connections. Use the digital communication tools available to you to emphasize emotion in your marketing efforts. Doing so will help your audience relate to you on a more personal level, thereby driving engagement with your brand.

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