Tag Archive for: Directors

Social Media

The Ultimate Social Media Strategy Template for 2025: A Step-by-Step Guide to Grow Your Brand

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Having a strong presence on social media is no longer optional—it’s essential. But diving in without a plan can waste time and resources. That’s where a social media strategy template comes in. It helps align your brand’s goals with consistent actions across platforms, so every post, comment, and campaign drives real results.

Whether you’re a small business or a growing enterprise, this step-by-step guide will walk you through everything you need to build a high-impact social media strategy using a proven template backed by expert insights.

 

Why You Need a Social Media Strategy Template

Social media performance

Without a clear plan, your social media efforts can feel scattered and ineffective. A strategy template ensures:

  • Clear, measurable goals
  • Consistent messaging and branding
  • Efficient content planning
  • Better engagement and ROI

According to Sprout Social, brands that develop a documented strategy are more likely to achieve their marketing objectives and understand their audience’s needs more deeply.

 

What to Include in Your Social Media Strategy Template

Here’s a breakdown of each section your template should include:

1. Define Your Goals (SMART Format)

Start by identifying what you want to achieve on social media. Common goals include:

  • Increasing brand awareness
  • Driving website traffic
  • Generating leads or sales
  • Growing your follower base
  • Boosting engagement rates

Use the SMART framework (Specific, Measurable, Achievable, Relevant, Time-bound) to stay focused. As HubSpot notes, every goal should map back to a broader business objective.

Read More: How to Set SMART Goals as a Marketer

2. Identify Your Target Audience

Who are you trying to reach? Define demographics, interests, behaviors, and platforms they use. You can gather insights through:

  • Platform analytics (Instagram Insights, X Analytics, LinkedIn Analytics)
  • Buyer personas
  • Website traffic tools (like Google Analytics)

This clarity helps tailor content and choose the right platforms to focus on.

Social Media Report

3. Choose the Right Social Platforms

Don’t try to be everywhere. Focus on 2–4 platforms where your audience is most active. Consider:

  • Instagram and TikTok for visual storytelling
  • LinkedIn for B2B networking and thought leadership
  • Facebook for community building and ads
  • X (formerly Twitter) for real-time updates

WordStream highlights the importance of aligning your content format and tone with the platform’s strengths.

4. Conduct a Social Media Audit

Before planning forward, look back. Review what’s working and what isn’t by analyzing:

  • Engagement rates
  • Follower growth
  • Post performance
  • Hashtag effectiveness

Use these insights to refine your strategy.

5. Plan Your Content Mix and Calendar

Create a content calendar to schedule and balance different types of posts:

  • Educational/informative
  • Promotional
  • User-generated content (UGC)
  • Behind-the-scenes
  • Trends/memes
  • Testimonials

Aim for consistency in tone, frequency, and brand voice. You can use tools like Sprout Social or Buffer to automate and visualize this process.

Read More: How to Create a Multi-Channel Content Marketing Plan

KPI

6. Track and Measure KPIs

Pick metrics that align with your goals:

  • Reach and impressions
  • Click-through rates (CTR)
  • Conversion rates
  • Engagement rate
  • Follower growth

Report monthly or quarterly to see what’s driving results and adjust accordingly.

Free Social Media Strategy Template: What It Looks Like

Here’s what a basic version of your template might include:

Section Details
Goals SMART goals mapped to business objectives
Target Audience Personas, platform preferences, engagement behaviors
Platform Focus Chosen channels with reason why
Audit Summary Insights from past performance
Content Plan Post types, calendar, frequency
Metrics & KPIs Success indicators and benchmarks
Tools & Workflow Scheduling tools, team responsibilities, approval processes

Final Thoughts

A well-crafted social media strategy template helps you move from reactive posting to intentional growth. By defining clear goals, understanding your audience, and planning content with purpose, you’ll boost ROI and brand relevance in 2025 and beyond.

Ready to build a smarter social media plan? Reach out to our team for help customizing your strategy, or grab our free template and get started today.

Brand Positioning

Brand Positioning: How to Differentiate Without a Complete Rebrand

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In an increasingly competitive marketplace, businesses must refine their brand positioning to stand out without undergoing a costly and time-intensive rebrand. But what is brand positioning in marketing, and why does it matter? This article explores strategies to strengthen brand positioning through customer insights, competitive differentiation, and messaging consistency—core elements we often refine in our brand strategy services.

Understanding Brand Positioning

Brand Perception

Brand positioning is the strategic process of establishing a unique and valuable place in the minds of your target audience. It defines how your brand is perceived compared to competitors and influences customer decision-making. A strong brand position clarifies what sets you apart and fosters long-term loyalty.

Learn more about: How to Develop a Brand

 

Strategies for Effective Brand Positioning

1. Leverage Customer Insights

Understanding your audience is the foundation of strong brand positioning. Conduct surveys, analyze customer feedback, and track engagement data to determine what your customers value most. These insights help shape messaging that aligns with their needs and expectations.

Example: A skincare brand finds that customers value science-backed ingredients over luxury appeal and emphasizes this in its messaging.

2. Conduct a Competitive Analysis

Assessing competitors helps identify market gaps and positioning opportunities. Analyze their strengths and weaknesses, brand messaging, and customer perception. Use this information to craft a distinct positioning strategy that highlights your unique strengths.

Example: If competitors focus on affordability, your brand might emphasize premium quality or superior customer service.

3. Strengthen Brand Messaging Consistency

Consistent messaging across all channels reinforces brand identity. Ensure your website, social media, and marketing materials align with your positioning statement. A clear and compelling message helps customers understand your brand at a glance.

Example: Apple consistently emphasizes innovation and simplicity, reinforcing its brand position across all touchpoints.

4. Emphasize Competitive AdvantagesBrand Components

Your competitive advantages differentiate your brand from competitors. Clearly define the specific benefits your brand offers that others do not. This could be exceptional customer service, innovative technology, or a unique company story.

Example: A luxury hotel might highlight its personalized guest experience as a key differentiator.

5. Adapt and Stay Relevant

Market trends evolve, and brand positioning should adapt accordingly. Regularly reassess your brand’s relevance to ensure it meets current consumer expectations without requiring a complete overhaul.

Example: A traditional retail brand may adopt an omnichannel approach to stay competitive in the digital age.

 

Final Thoughts

Brand positioning is not about reinventing your brand but refining its perception. By leveraging customer insights, competitive differentiation, and consistent messaging, businesses can enhance their positioning without the need for a full rebrand. A well-defined brand position builds customer trust, strengthens market presence, and drives long-term success.

Learn more about: How Branding & Marketing Work Together

What is The Buyer’s Journey?

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The general goal of every business is to attract consumers and turn them into customers. The process that a consumer goes through before they make a purchase is known as the buyer’s journey. The buyer’s journey has become a lot more complex over the years, especially since the advent of Internet. This is because consumers no longer rely on businesses to hold their hands and to guide them through their buyer’s journey. As a result of digital media, consumers can now navigate much of their buyer’s journey on their own. This also means that everyone’s buyer’s journey is different.

As a business, you will need to meet the needs of the consumer as they move through their buyer’s journey. You’ll need to be able to do this at every stage of their journey in a passive manner until they are ready to be engaged. This may seem like a challenge, but it’s what the entire concept of inbound marketing is built around.

We will be going over the different stages of the buyer’s journey, but before we do, it’s important to understand exactly what the buyer’s journey is and why it’s so important.

What is the Buyer’s Journey?

The buyer’s journey is the process a consumer goes through to research a product and to come to a decision to make a purchase. The buyer’s journey typically begins when a consumer realizes that they have a problem but don’t know what the solution to that problem is. For example, maybe they’ve stained their white carpeting with wine. They don’t know what the best solution is for getting wine stains out of their carpeting, so they will begin doing research online.

This research usually begins with a simple search on Google or other search engines. They will read up on possible solutions through articles and blog posts or view videos on the subject. Through this research, they will learn what products can help solve their problem. They will read up on the different products offered by different brands. The buyer will look into those brands to determine how reputable they are based on a variety of factors. They may contact that brand directly, download a free offer, or sign up to an email list through the course of their research.

The Buyers Journey Explained Stage By Stage

At this point, you would begin building a relationship with them by nurturing them through the sales funnel. At the end of the sales funnel, once they’ve reached the end of the buyer’s journey, they will make their decision and choose a product to buy. This process is split into three main stages:

  • Awareness stage – During this stage, the buyer realizes that they have a problem. They will begin doing research to figure out exactly what their problem is and what the cause of their problem is.
  • Consideration stage – At this point, the buyer has defined their problem and its cause and are doing research into the possible solutions to their problem.
  • Decision stage – The buyer now knows what the solution to their problem is and are comparing products or services as well as different companies to identify the best solution.

The Importance of the Buyer’s Journey

Understanding the buyer’s journey is crucial for effective marketing and sales. It allows businesses to tailor their messaging and content to each stage, nurturing leads and increasing conversion rates. By aligning with the customer’s needs and pain points at every step, companies can build trust, foster stronger relationships, and ultimately drive revenue growth.

The buyer’s journey may seem long, but the fact is, you’re meeting them halfway through it. The idea of inbound marketing is that you make available a wealth of valuable information (through different forms of content) allowing the consumer to do the majority of their initial research on their own.

However, this means that it’s extremely important that you understand every stage of the buyer’s journey. This is because you’ll want to make sure that you have content available that will be helpful and informative to the consumer no matter what stage of the buyer’s journey they’re in or what channel they’re on. You will also need to be able to identify the stage of the buyer’s journey a consumer happens to be in so that you know when to engage with them.

The buyer’s journey consists of numerous stages that make up the research and decision-making process of a consumer. It is the process that the entire strategy of inbound marketing revolves around, which is why it’s so important that you understand what it is and why it’s important.

What’s Trending in Marketing for August 2024

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Welcome to our August 2024 edition of “What’s Trending,” where we bring you the most relevant marketing trends and insights. Stay informed and ahead of the game with our curated collection of marketing trends and reports in summer 2024.

Increase in Subscriptions

Subscription-based services have been becoming more and more common lately, and are expected to continue to grow in popularity. These services provide companies with recurring revenue. Subscription-based services also increase customer value, and can be used to incentivize higher engagement. Consumers especially value subscription offers that are tailored to customer preferences. Read more.

Lowe’s is Rebranding

Lowe’s is rebranding. The home improvement retailer is now calling its retail media network “Lowe’s Media Network.” They will be launching four new channels this year: direct mail for install services, in-store audio, paid search, and email. Lowe’s will also be expanding placements on their app. Read more.

Skin Care Pop-Up Event (With A Bus)

Neutrogena is hosting a Boost Bus pop-up event on August 31st and September 1st in Toronto. People will have the opportunity to talk with skincare experts to learn about skin vitality, protecting the skin, and hydration. The event will have games and prizes in addition to product samples. Read more.

Improving Your Marketing Program

6 Tips for Improving Brand Communication 

Brand communication is how your company communicates with their current and future customers. Good brand communication builds and maintains brand loyalty among customers in addition to setting your company apart from the competition. It is a core aspect of a company’s strategy and is important to the company’s success. Click here to learn six tips for improving your company’s brand communication.

5 Ways to Improve Your Display Ads 

Display advertising is a kind of online advertising that uses copy, images, and other visual elements. They come in many different formats like banner ads, video ads, interactive ads, and more. The benefits of display ads include brand awareness, visual appeal, performance tracking, and targeting capabilities. Click here to learn five ways to improve your display ads.

The Website Redesign Process- Why Content Comes First?

Redesigning a website is a time to boost the brand image, refresh the look and content of the website, and update all the product listings and sales offers. Learn why copy should be refreshed on your new and improved website, and how to do it. Read more.

Recent Marketing Reports, Updates, and Trends

Say Goodbye to Third-Party Cookies

Due to their users’ concerns about data privacy and protection, Google is currently phasing out third-party cookies. This will be finished in 2025. Being able to use third-party cookies to track user behavior across sites has allowed for audience segmentation and the use of targeted ads. To keep gathering consumer data without third-party cookies, offer rewards to users who give you their information and keep utilizing first-party cookies. Read more.

User-Generated Content

limited time offer

Consumers’ desire for authenticity on social media platforms has given rise to user-generated content. Many customers do not trust advertisements, but they trust content made by real people. In the past five years, search engine interest for “user generated content” has increased by 200%. Read more.

Ethics and Sustainability

Your product or service alone is no longer enough. Today’s consumers care about the values of the brand selling that product or service, particularly the values that pertain to social and environmental responsibilities. This has prompted brands to partake in and showcase ethical and sustainable practices. Read more.

Extreme Personalization

The advancement of artificial intelligence (AI) is allowing marketers to tailor digital experiences to individual consumers better than ever before. This personalization through AI will allow marketers to give consumers inclusive experiences. AI can also assist marketers in understanding their audiences and delivering content to consumers in local languages. Read more.

Give your website a makeover Get our FREE website redesign checklist here!

What’s Trending in Marketing of June 2024

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Welcome to our June 2024 edition of “What’s Trending,” where we bring you the most relevant marketing trends and insights. Stay informed and ahead of the game with our curated collection of marketing trends and reports in summer 2024.

X Eliminated “Likes”

Social media platform X has removed public “likes.” While users will still be able to see what posts they have liked, and they will be able to see what users liked their posts, they will not be able to look at the posts that other users have liked. Read more.

Airheads’ Underwater Vending Machine

In an effort to have more adults get in pools and enjoy swimming this summer, Airheads invented an Underwater Vending Machine that is the first-of-its-kind. The vending machine’s air propulsion system allows it to dispense candy while it is fully immersed in water. The machine accepts “fun” to pay for the Airheads in lieu of cash. Read more.

Amazon to Quit Using Plastic Air Pillows in Packaging

Amazon has already substituted recycled paper for over 90% of the inflated plastic bags used in their delivery boxes, and intends to cease using them all together by the end of 2024. This switch to using recycled paper will save almost 15 billion plastic air pillows per year. Amazon first tested this swap in Europe in 2022. Read more.

Improving Your Marketing Program

How to Incorporate Email Marketing into B2B Campaigns

Learn how to successfully implement B2B email marketing. These 7 B2B email marketing tips will help you stand out from the competition and generate more leads. Read more.

Ten Ways to Use Google Trends to Increase SEO

Discover the free SEO tool, Google Trends, where marketers can get their finger on the global pulse. Learn 10 ways to utilize Google Trends. Google Trends helps you strategically select keywords, use advanced insights to identify new trends, and much more to increase your SEO. Learn more here.

The Importance of Implementing a Marketing Dashboard

Learn what marketing dashboards are, and why they are so important for tracking, analyzing, and reporting data. Discover the benefits of implementing them, like performance tracking, company-wide communication, and more. Click here to learn more.

Recent Marketing Reports, Updates, and Trends

Content Creation Budgets Increase

10Fold’s report, “The Engagement Equation: How B2B Tech Marketers Are Creating and Delivering Content That Captivates in 2024,” found that 40% of marketing executives intend to create between 3 and 5 times more content than they did in 2023. 48% are releasing content on a daily basis. Additionally, 92% of marketers are publishing more content than they did last year. This increase in content, of course, comes with a budget increase. In 2024, 46% of marketing leaders reported having a content production and distribution budget of $500,000 through $5,000,000. Read more.

Video Marketing

Social media sites like Instagram and X are becoming video-first platforms. Instagram Reels are outperforming other types of content on Instagram. As a result of this, marketers are making videos the highlight of their campaigns. The most popular type of video content is short videos, and marketing videos should be two minutes or shorter. Read More.

Augmented and Virtual Reality

Brands can use augmented and virtual realities to engage with their customers and create immersive brand experiences for them. These technologies can allow consumers to see what a product will look like in their house before they buy it, virtually try on clothes, makeup, and accessories, and more. AR and VR technologies allow marketers to create better customer experiences overall. Read more.

Learn about different forms of indirect marketing strategies

 

 

how to have a successful blog

How to Have a Successful Blog (Expert Tips)

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Blogging has become a great way for companies to write about content that relates to what they do. This can include tips and advice on anything the company is an authority on. Topics for blogging can range from “What a Good Landing Page Looks Like” to “How to Start Your Own Business in 10 Easy Steps.” Blogs can also strengthen online marketing efforts.

You might be wondering, how can my company have a successful blog? Here are 7 expert tips to help you out.

blog written out on colorful popsicle sticks

Tips for creating a successful blog

1. Choose a Topic People Care About

The first step to having a successful blog is to write about a topic that people want to read about. Make the topic interesting, and something worth reading. Once you choose a topic, research it to make sure you are providing reliable information to your readers. Then you can begin writing your blog.

2. Make the Formatting Easy To Read

When formatting your blog, it is better to have many short paragraphs rather than a few long paragraphs. A blog is something that people want to be able to read easily. Short paragraphs are more easily digestible than long paragraphs. An additional benefit of shorter paragraphs is a visually appealing layout. Long blocks of text may scare readers off, but shorter paragraphs break it up, making your blog look more approachable.

3. Have an Attention Grabbing Title

As you are reviewing your blog, go back to the title. The title is important and needs to be clear and specific. It has to tell readers the topic of your blog article. Most importantly, the title needs to be attention grabbing. Titles should be between 50 and 60 characters. If it goes over 60, the end of the title will be cut off in the search engine results. Speaking of search engines, remember to enhance the potential for search engine optimization by using keywords that are relevant to your blog’s topic.

4. Pictures Are Fun to Look At

A blog without pictures can be boring. Add a picture or two to your blog to make it more visually appealing. Adding pictures to your blog will also break up the text, which makes the content easier to read. These pictures can be relevant to your topic, and they can also just be a part of your blog as long as they fit. For example, if your blog is directed towards an audience of readers who are business people, you could include a picture of someone wearing a suit. Adding pictures to your blog is a great way to make it more visually appealing and break up text, therefore enhancing readability. Do not forget to cite the pictures you use if they are not yours.

three camera icons

There are many reasons a successful blog includes links to other relevant articles. One of these reasons is that it boosts search engine optimization. Successful blogs also include a CTA (call-to-action). Your CTA tells readers what action to take. This can be downloading a resource like an ebook, checklist, or template. Whatever it is, your CTA should be related to the topic of your blog post.

Also Read: 50 Most Powerful Call-to-Action Phrases

6. Share on Social Media

Once you have written your blog, you must ensure that it reaches a wide audience. Effectively sharing your blog is crucial to maximizing its visibility. You can share your blog through social media platforms like LinkedIn and Facebook. You can also send out emails to showcase blog articles.

7. Be Consistent and Frequent

The most important things to remember are consistency and frequency. Consistency establishes reliability and trust with your audience. It also shows your audience that they can expect regular blog updates, making them more likely to return and engage with your blog content. Frequent blog posting ensures that your blog stays relevant, and increases the chances of your blog being found by new readers. Remember, blogging is more than one post. Instead, it is multiple consistent posts over time. When you are in charge of blogging for your company, it is best to post a minimum of two blogs a week.

Blogging can be fun. Follow the 7 tips listed above to create a successful blog for your company.

Creating a Brand with Social Listening and What Tools To Use

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Social media marketing is an important part of reaching today’s modern era customers. Setting up social media accounts that prioritize providing good content can be challenging. In order for your brand to stick out, you need to learn what your customers are looking for and how to provide them with that content. This is referred to as social listening. Those who have social listening strategies worked into their social media marketing gain an edge over their competitors.

Social listening plays a key role in growing your business and increasing your company’s brand trust with its customers. The good news is that the ability to operate social media channels and create engaging content is right at your fingertips. If you are looking for ways in which you can handle all the comments, likes, and messages on your platforms, fear not because we have a strategy for you.

The below content contains ways in which you can learn about social listening as well as tools you can use to make the process easier.

connected brains

What is Social listening?

Social listening is all about looking into your industry’s trends, comments, and content in order to gain insights into your brand experience. Social listening is critical for understanding how your customer feels about your brand which is commonly referred to as social media sentiment. Correctly using social listening is one of the most valuable ways to increase brand trust and create a loyal customer base. One good example of social listening is Netflix promoting a DIY sock that pauses the TV show. Netflix looked at what people were talking about on social media through comments, posts, and stories which lead to this creative invention.

Social Listening Tools

Keeping up with the constant change in social trends can be difficult. Thankfully, there are many different tools and programs that can help brands keep up with trends.

Sprout Social

Sprout Social is a premium service that helps brands and companies monitor data and trends on all social media platforms they are active on. It can also be useful for identifying social media goals that your brand can create based on the data. While Sprout Social is an excellent service and can help greatly with social media needs, they are more costly than some of the other social listening tools mentioned below.

HubSpot

HubSpot is a marketer’s dream program. Whether it be for creating inbound content, social media uploads, or advanced automation, HubSpot knows what tools a marketer needs. HubSpot has features that allow you to keep track of all social media posts, interactions, and total social media leads. 

social media doodles

Learn more about social media campaigns here!

One of the big perks of HubSpot is the ability to easily work together with the sales team to use social media interactions as a step to making a sale. Furthermore, HubSpot is a free-to-use platform which makes it a must-have.

Also Read: Using HubSpot Lead Flows To Improve Conversion Rates

Hootsuite

Hootsuite is a service that allows users to view and interact with their social media followers in an easy and convenient way. Hootsuite’s dashboard is able to keep track of all social media interactions whether it be messages, comments, likes, or mentions without having to leave the service.

In addition, Hootsuite provides top-notch analytics and reports from all social media accounts in use. This, along with the convenient dashboard, makes Hootsuite a premium service that competes with the likes of sprout social. Therefore, the cost of the service is noticeably different than free services.

Buffer

Buffer is one of the more user-friendly tools on this list. The software application allows users to “buffer” social media posts on many accounts. The user interface is very clean and not as complicated as some other services. Buffer can respond to comments across many platforms. There is a free version available to use, however, the service will be lacking some features.

SEMrush

SEMrush is different from many of the other services mentioned above. The platform is well known for its keyword research and online ranking data. The ability to manage social media accounts makes SEMrush a valuable service to have. Want to manage all your social media accounts in one place? SEMrush has you covered. You can also use many of the SEO and keyword tools to help monitor your social media accounts.

Social listening can be tricky. Keeping up with so many accounts and followers is no easy task. Thanks to services like Sprout Social, HubSpot, Hootsuite, Buffer, and SEMRush, marketers are able to keep up with demand. Now it’s time for you to start social listening utilizing these tools. Are you ready?

Artificial Intelligence Pros and Cons

Considering The Pros and Cons of Using Artificial Intelligence In Marketing

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Artificial Intelligence (AI) is becoming more and more prominent across all industries. The uses of AI range from manufacturing incredibly complex microchips, to driving unmanned vehicles. However, it’s also used in a more behind-the-scenes capacity. For example, businesses use AI tools to help collect and analyze customer data as well as to engage with customers and prospects on their website and social media channels. It’s important to understand that there are artificial intelligence pros and cons. The following are a few of the artificial intelligence pros and cons that you should keep in mind:

AI lightbulb

The Pros Of Artificial Intelligence

These are just a few of the benefits of using AI:

  • Personalize interactions – AI tools can collect user information and behaviors of a customer or lead to execute specific actions. For example, if a customer buys a product, AI can automatically send them an email not only thanking them for their purchase but recommending a similar product. A good example of this is Netflix. Netflix uses a complex algorithm to personalize their user experience by recommending movies and shows based on their watch history. You can also use AI to send leads dynamic content that’s based on their specific behavior and information.
  • Improve marketing efficiency – The use of AI can help eliminate mundane and time-consuming tasks. Delegating repetitive tasks like data entry, basic customer inquiries, and preliminary lead qualification to AI frees up time for your marketing and sales teams. The teams can then use this time to focus on more important matters. Additionally, AI tools allow you to collect vast amounts of data that you would never be able to manually sort and analyze. This means that by using AI, you can make faster and better decisions based on accurate, real-time information.
  • Reduce costs – Not only does saving time help reduce costs, but it can also save money on staffing. For example, the use of chatbots means that you don’t need as many customer representatives on standby. The use of AI can also help eliminate errors. Humans are more likely to make mistakes that can be costly when performing repetitive tasks due to boredom. AI tools eliminate the risk of potentially expensive errors in tasks such as these.

Also Read: Empowering and Transforming Digital Marketing with AI

pros and cons word bubbles

The Cons Of Artificial Intelligence

The following are some of the current drawbacks of AI:

  • Many customers still prefer human interaction – Chatbots can help provide people with answers to basic questions. You can even personalize the interactions to some extent. No customer is going to mistake a chatbot for an actual human, though. Many customers will prefer to speak to an actual human instead of speaking to a chatbot.
  • Fewer jobs – Because you may not need as big of a staff due to the use of AI, it means you won’t be employing as many people as you would have otherwise. Just keep in mind that even though AI has cost people some jobs, in the long term, it has and will create more jobs as well.
  • AI can only make logic-based decisions – There have been cases where companies have performed actions that seemed callous as a result of AI. For example, Uber operates on an AI tool that determines how much rates will be based on supply and demand. When there’s a big demand, rates go up. When a shooting and hostage situation occurred in Sydney, Australia, a few years back, people in the area tried to leave via Ubers. Uber’s rates went up automatically, which made them seem cold-hearted. Uber received bad press because of the incident.

These are a few artificial intelligence pros and cons to keep in mind. As you can see, the use of AI can greatly benefit your marketing strategy; however, it’s important not to over-rely on your AI tools as there are still some limitations as well.

 

email marketing metrics

Interactive Email Marketing Trends

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With increasing competition in the online marketing world, it is becoming essential for businesses to innovate creative ways to appeal to customers via email. Learn some of the newest interactive email marketing trends to take advantage of.

As opposed to traditional emails that would only contain plain text and occasional attachments, interactive emails are packed with exciting add-ons to appeal to their customers. Below are characteristics as well as advantages of using interactive email marketing trends for your business.

Interactive Email Marketing Trends

Let’s have a look at how we should create interactive email which is in trend:

Increased Compatibility with Google

Google announced compatibility with the media query for their email clients across all devices. This compatibility now allows email developers to include complex email designs without having to sacrifice certain components in order to ensure compatibility.

With the all-new support for media query, developers are now unlimited in their ability to incorporate complex media into emails. Google has also optimized email layouts for viewing between mobile devices and desktop computers.

Animated GIFs

An animated GIF is a combination of static images, containing multiple frames in succession, to create an animated image. It achieves video effect while occupying only slightly more space than a regular image.

These interesting animations can be designed to convey important information about your business. They can also convey information like sales discounts, new product launches, etc.

animated gif.gif

Providing a framework for menu options within emails can allow your customers to quickly navigate through various products or service categories right within the email. This allows you to conveniently present your customers with several options to choose from before they can begin to load new web pages to get to your site.

If you are providing news, customers can quickly scroll through various news categories and see what interests them before they can read further. Travel companies can also offer various packages right within the email for their customers to sieve through.

Princess Cruises Slider-1.png

Integrated Forms

Integrated forms are a highly effective tool for businesses who want to streamline the process of gathering valuable customer information. You should embed the form within the email rather than having the reader link to a new page. Whether it be in the form of a survey or a questionnaire, integrated forms offer a seamless experience within the email itself.

This allows customers to answer questions or make their selections right within the body of the email. There are templates that integrate check-boxes, text boxes for open-ended questions and radio buttons for closed-ended questions.

6 Email Marketing Tips

Rotational Banners

Emails that contain a lot of information can present it in a clean and catchy manner by using rotational banners. These interactive elements allow consumers to flip through multiple images, each with a separate message embedded within.

Rotating banners are perfect for tour and travel companies that are showcasing various packages. Financial institutions like banks that are advertising credit card options or different types of bank accounts can also use this feature. News snippets of various trending stories can also be laid out in rotating banners by news and media outlets.

rotational banner toyota.png

 

Sliders

Sliders can be used to display multiple products within the email at the same time. This allows customers to make comparisons. It also allows customers to access information on multiple products without having to click on their inbox.

Sliders are perfect for companies that launch different variations of the same product and would like information on the various versions to be readily available to the customer. They are also helpful for those sellers who would wish to include a combination of pictures, product specifications and product reviews right within the email.

There are also brand new interactive email designs that are slowly growing in popularity but still pretty new to most email users. These include key frame animation (smoother animations and frame changes than GIFS, with effects such as linear and parallel movement, and hover effects), cinemagraph (using GIFS to create cinematic video-like effects), and compatibility with 2k and 4k resolutions (which includes lack of width limitation and a resolution of higher than 600 pixels).

In conclusion, interactive emails are the future of email marketing. It is important for businesses to stay up to speed with new email marketing trends that they can incorporate into their future marketing strategies. The numerous advantages of interactive emails, as discussed here, continue to make them an online marketing necessity.

Digital Communication Tools to Help Build a Human Brand

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The success of your brand depends on much more than just convincing a potential customer to try your product. In the past, the customer experience has been based solely around the product being offered. These days, you need to look at the big picture. It’s not just about the customer experience in regards to your product. Instead, it’s about the emotional connection that customers are able to form with your brand.

Customers don’t just want a product, they want a relationship with the brand that is selling them that product. You need to focus on fostering an emotional connection with them instead of just trying to build awareness for a certain product. Fortunately, building an emotional connection with your audience is easier than ever before with the number of digital communication tools that are at your disposal.

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The Importance Of An Emotional Connection

Customers are more than just transactions or data points. They are human beings with hopes, dreams, and feelings. In a world where their product choices are practically limitless, they will want much more out of a brand. They do not want to engage with a corporation. Customers want to engage with a brand that relates to them on a personal level. Their desire to have a connection with a brand in a world with product options that are virtually limitless is not surprising. A brand that is able to touch their customers emotionally is going to make their customers more engaged.

There are many ways that you can achieve this, like reinforcing the beliefs or perspective of your audience, supporting the goals or perspective of your audience, or challenging your audience to do greater things.

5 Marketing Tactics You Should Be Using in 2019

How Digital Communication Tools Can Help Foster An Emotional Connection

Engaging on an emotional level with your audience is easier than it’s ever been, as long as you make the effort to do so. The following are just a few ways that digital communication tools can help you to connect with your audience emotionally and to build meaningful relationships with them:

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    Video content

    When it comes to content, few other forms are able to engage audiences on an emotional level like video content. There are numerous reasons for this. Firstly, people consume visual content much more easily than written content. They also consume visual content much more quickly than written content. Secondly, you can use actors or even real figures that audiences can relate to on a personal level. This will create a sense of empathy and connection. Thirdly, you can emphasize certain emotions much more effectively through video. The color grading, visual style, and cinematography of the video all help set the emotional tone. The sound effects and music used in the video further enhance its emotional impact. They can also be used to create atmospheres that evoke certain feelings. YouTube is the most popular platform for sharing video content.

  • Segmentation

    Segmenting your leads and customers based on the data you’ve collected (via opt-in forms, surveys, and more) will provide you with valuable insight into who your audience is. This will tell you how you can connect with them. Once you have segmented your leads, you can create content that speaks to each group’s needs and interests. Effectively personalizing your content will allow you to catch your audience’s attention. It will also make it easier to drive engagement.

  • Social interaction

    The use of social channels makes it easy to engage with your audience in a personal and direct manner. You can promptly answer their questions, respond to their comments, and address their concerns. Customers appreciate brands that listen and respond to their needs. You’ll have a bigger emotional impact on those who witness the interactions on social media as well. Remember, personal and direct interactions make it easier to build meaningful relationships with your audience.

Building a human brand will help you build long-term relationships with your audience based on real emotional connections. Use digital communication tools available to you, like video content, segmentation, and social interaction, to emphasize emotion in your marketing efforts. Doing so will help your audience relate to you on a more personal level, thereby driving engagement with your brand.