Blog Archives - Page 2 of 14 - Stevens & Tate Marketing

Top Benefits of Using Case Studies For Your Business

May 22, 2025/in Articles, Attraction Marketing, B2B Marketing, Blog, Directors, Inbound Marketing /by Dan Gartlan

Consumers are a lot less susceptible to fancy sales pitches in this day and age, which is why the use of case studies can be very effective in building brand trust. Many consumers will ask friends and family for recommendations or look up online reviews before doing business with a particular brand. They do this because they simply trust other consumers more than they are willing to trust a brand. It’s due to these reasons that you should consider using case studies. We’ve gone over the case study questions you should ask, but the following is some information on what they actually are and how case studies benefits your marketing efforts:

What are Case Studies?

Case studies are similar to testimonials in that they provide audiences with an account of previous customer experiences with the brand. However, testimonials are typically basic interviews that function as little more than positive reviews. Case studies are more in-depth and concern the entire process that the customer went through. Basically, it’s a depiction of their buyer journey and how your business helped to fulfill their needs from beginning to end. This allows for an element of storytelling that’s much more engaging

What are the benefits of Case Studies?

Although case studies require a lot more effort to put together than the typical testimonial, it’s well worth the time and resources required. Many businesses will even produce their case studies as video content that their audiences can watch. The following are just a few of the benefits of creating case studies:

Build brand trust

Case studies are extremely effective in building trust because of the very fact that they represent the viewpoint of your previous customers. Instead of you telling your audience how great your brand is and how effective your products or services are, you’re having your customers do it for you. Not only do audiences trust other consumers more than they trust companies, but by allowing your previous customers to tell their stories, they are basically endorsing your brand, which gives your business more credibility.

Engage through storytelling

Simply having customers tell the audience that your product is great is just a basic customer testimonial. It’s not that interesting, nor is it very engaging. Case studies are more concerned with telling the story of the customer. The customer is the hero, their problem is the conflict and your brand’s solution is the resolution. The use of storytelling helps to make a brand much more relatable and will allow your audience to see how you fulfilled that customer’s need at every stage of the buyer journey.

Click here to learn the six C’s of story branding

Identify brand evangelists

To find the subjects of your case studies, you’ll need to speak to several clients or customers and request that they participate. Those that are willing are your brand evangelists. They are offering to tell their story because they believe in your brand. Knowing who your brand evangelists are is helpful because they can help improve your brand reputation through word-of-mouth marketing.

Assist your sales team

Having an assortment of case studies available on your site can be hugely beneficial to your sales team. This is because they can recommend prospects to watch specific case studies of previous customers who may have had similar problems. This, in turn, can help them close deals.

As you can see, case studies can be very beneficial to your marketing efforts. If you are not already using case studies in your business, we encourage you to give them a try. They are a powerful tool that can help you achieve a variety of goals.

Not sure where your brand is headed? Our brand strategy services can help you define your voice, connect with your audience, and stand out. For more information contact us on 630-627-5200 or Request A Consultation Today!

Email Opening Lines That Actually Work

April 16, 2025/in Articles, Attraction Marketing, Blog, Direct Marketing, Directors, Marketing Strategy /by Nicole Wagner

In the digital age, emails have become a primary mode of communication, especially in professional settings. Email opening lines are crucial; they are the first thing the recipient reads and set the tone for the rest of your message. A well-crafted opening line can make the difference between your email being read or ignored.

This blog will explore the best opening lines for an email suitable for different contexts, including formal, polite, professional, business, and friendly scenarios.

Formal Email Opening Lines

Formal emails are often used in professional settings where a respectful and serious tone is required. They are ideal when communicating with someone you don’t know well or in situations demanding a high level of professionalism.

Formal Opening Line for Email Examples:

“Dear [Recipient’s Name], I am writing to you regarding…”
“To Whom It May Concern, I wish to express my interest in…”
“Dear [Recipient’s Title and Name], I write to seek your guidance on…”
“Esteemed [Recipient’s Title], I am contacting you in relation to…”
“Respected [Recipient’s Name], I am reaching out regarding our upcoming collaboration…”
“Dear Sir/Madam, I am formally requesting assistance with…”
“To the [Department/Team Name], I wish to submit my proposal for…”

These lines establish a formal tone, showing respect and professionalism, which is crucial in official matters.

Polite Email Opening Lines

Politeness is important in any form of communication, especially in emails. Having polite opening lines helps in fostering a positive relationship with the recipient.

Polite Opening Line for Email Examples:

“I hope this message finds you well. I am reaching out to…”
“Thank you for your attention. I would appreciate your input on…”
“Good day, I hope this email finds you in good health. I wanted to discuss…”
“Hello, I trust you are doing well. May I inquire about…”
“Greetings, I hope you’re having a productive week. I’m writing to ask about…”
“Hi there, I hope you had a great weekend. I’m reaching out because…”
“Dear [Recipient’s Name], I hope this message finds you well. I am eager to hear your thoughts on…”

These lines demonstrate courtesy, enhancing the recipient’s receptiveness to your message.

Learn More About: How Personalization Can Improve Your Email Performance

Professional Email Openings

Professionalism in emails is about being concise and to the point while maintaining a respectful tone. These openings are perfect for day-to-day business communications.

Professional Opening Line for Email Examples:

“Greetings, I would like to discuss…”
“Hello, thank you for your email regarding…”
“Greetings [Recipient’s Name], I am writing to follow up on our last conversation regarding…”
“Hello [Recipient’s Name], I wanted to touch base about quickly…”
“Hi [Recipient’s Name], I’m reaching out to provide an update on…”
“Dear [Recipient’s Name], I have some news regarding our ongoing project…”
“Good morning/afternoon, I want to clarify a few points about our recent meeting…”

These lines are straightforward yet courteous, suitable for regular business interactions.

Opening Sentences for Business Emails

Business emails demand clarity and a direct approach. The opening sentence should immediately convey the email’s purpose.

Opening Sentence Business Email Examples:

“Regarding our upcoming project, I wish to update you on…”
“Following our recent conversation, here is the information you requested…”
“As agreed in our previous discussion, I am sending over the details of…”
“Following up on our recent meeting, I have compiled the report on…”
“In response to your request, here are my recommendations for…”
“I would like to draw your attention to the recent developments in…”
“Pertaining to our last conversation, I have a few updates regarding…”

These lines are clear and direct, indicating the email’s purpose right from the start, which is appreciated in business communications.

Friendly Email Opening Lines

When writing to someone you have a good rapport with, a friendly opening can be engaging—these lines are ideal for less formal, more personal communications.

Friendly Opening Line for Email Examples:

“Hi [Name], I was just thinking about our last meeting and wanted to ask…”
“Hey [Name], hope you’re doing well. I have some ideas to share regarding…”
“Hey [Name], just a quick check-in. How’s everything going with…”
“Hi [Name], I was just reminiscing about our last meeting and thought to follow up on…”
“Hello [Name], I came across something that reminded me of our project. Have you got a minute to discuss?”
“Hi there [Name], hope you’re doing well. Just wanted to share a quick update on…”
“Hey [Name], I was thinking about what you said last time and wanted to explore the idea of…”

Also Read: Tips for Strong Email Subject Lines

What Else Should You Pay Attention To?

Crafting Opening Lines for Different Scenarios

It’s essential to tailor your opening line to the context of your email. The tone and formality should match the purpose of your email and the relationship you have with the recipient.

Common Mistakes to Avoid in Email Opening Lines

Avoid overly casual or overly formal language in inappropriate contexts.
Starting an email with an apology can also weaken your position unless it’s necessary.

The Impact of a Well-Chosen Best Email Opening Lines

The best opening lines of email holds significant importance in determining its efficacy. A well-thought-out introduction sets the tone for your message, captures the recipient’s attention, and improves the likelihood of a positive response. The first line is an opportunity to establish a connection with the reader, convey the purpose of your email, and create a favorable impression. Hence, it is crucial to invest time and effort in crafting an opening line that is engaging, relevant, and tailored to your audience. By doing so, you can increase the chances of your email being read and responded to positively.

Also Read: How to Improve Your Email Open Rate and Click-Through Rate

Ready to transform your email marketing and overall digital strategy? Stevens & Tate offers comprehensive digital marketing strategy services to help you optimize your online presence, engage your audience, and drive sustainable growth. Contact us today for a free consultation and discover how we can make things happen for your business.

Introducing the 4C Marketing Model and why you should follow it

April 8, 2025/in Articles, Blog, Directors, Marketing Strategy /by Mark Beebe

When it comes to marketing models, the 4P marketing model is the most traditional, business-oriented one — and the one you’re most likely familiar with. The 4Ps represent product, price, promotion, and place. For a more customer-oriented model, you may want to follow the 4C marketing model.

What Are the 4cs of Marketing?

The 4Cs of marketing — Customer, Cost, Convenience, and Communication – represent a customer-centric approach to marketing strategy. The 4Cs of marketing focus on understanding and meeting customer needs and it is customer-centric alternative to the traditional 4Ps. The 4C marketing model was first proposed by Bob Lauterborn in an article published in Advertising Age in 1990. He saw it as a possible effective alternative. The following is a brief breakdown of the 4C marketing model, which consists of consumer, cost, convenience, and communication.

4Cs of Marketing

Consumer

First, you have to know who your target customers are and what their needs and wants are. The consumer should drive all of your marketing efforts from here on out. Having knowledge about your target audience makes it easier to create a product that fulfills a need in the market. This is where your buyer personas come in. Buyer personas represent your ideal customer and once you understand them, you better understand your target audience. This leads to improved communication with your consumers and gives them the sense that you understand them as well, leading to improved sales. Of course, the product is an important focus in any marketing model, but always remember the value of the consumer.

Cost

In the 4Cs marketing model, the cost evaluates the cost considerations from the buyer’s perspective. Determining the cost involves performing detailed research into what customers are able and willing to pay. Additionally, do research into the cost of competing products. The research will aid you in figuring out whether selling your product at a cost that customers are willing to pay will be profitable or not. You will also need to take into account the added costs of purchasing your product outside its sticker price. For example, how much customers will need to pay in taxes, shipping costs or transportation costs.

One thing that’s important to keep in mind is that the price point of your product isn’t what necessarily convinces consumers to purchase your product. A low price point won’t always drive sales, after all. In the end, it’s the benefit of your product that will help support its costs.

Communication

Communication refers to how you will engage with your customers. You will want to find ways to engage with your target customers to build confidence in your brand and your product. Customers want to know how buying your product will benefit them and that’s what you need to focus on communicating. You should focus on providing relevant information to customers in order to help them figure out what their problems, needs, or challenges are. This will then allow you to position your product as a potential solution. This requires that you ask your customers questions and listen to what they have to say. Communication is a two-way street after all.

Promoting products is all about saying what you have to say and hoping the customer buys it. Communication is about strengthening your understanding of your customers and building trust in your brand. One of the best ways to do this is through social media.

Convenience

Convenience focuses on how easy it is for customers to purchase your product. You’ll want to identify potential barriers and figure out ways to remove those barriers in order to improve customer convenience. For example, maybe a poor user interface is preventing potential customers from using your e-commerce site. Providing quality customer support to help make the purchasing process easier is also an important facet of improving convenience.

Also Read: How To Outshine Your Competition with Effective Ecommerce Marketing

In today’s world, the consumer has more power than ever. As such, your marketing efforts will be more successful if you take a more customer-oriented approach. By understanding the importance and using the 4C marketing model, you’ll have more success targeting customers who are actually interested in what you have to offer. Not to mention that such an approach will help you build long-lasting relationships with your customers.

Conclusion:

Adopting the 4C Marketing Model allows businesses to shift their focus from simply selling products to truly understanding and connecting with their customers. If you’re ready to take your marketing to the next level and create a customer-first strategy, Strategy Marketing Agency like Stevens & Tate is here to help you develop tailored marketing solutions that deliver real results. Contact us at 630/627-5200 or Request your FREE Consultation Today!

Why Hiring a Marketing Agency Would Benefit your Company

March 28, 2025/in Advertising Agency, Articles, Blog, Call To Action Phrases /by Nicole Wagner

Marketing your business is critical to not just achieving growth, but to simply surviving. If you’re a small to mid-sized company, then marketing is absolutely essential to generating awareness of your business. However, effective marketing can be very challenging without experience, not to mention that it can be very time consuming as well. Businesses that attempt to develop marketing strategies on their own often find themselves stretched thin. As a result, they have little time to focus on their core business. Because of this, you should strongly consider hiring a marketing agency.

Reasons To Hire A Marketing Agency

For many, hiring a marketing agency requires some convincing. After all, some businesses believe that paying for marketing services is an unnecessary expenditure. However, working with a marketing agency can be incredibly beneficial. The following are a few key reasons that a reputable marketing agency is worth the cost:

Cheaper than an in-house team

Marketing a business not only takes a lot of work, it takes a lot of specializedwork. Marketing teams typically consist of a marketing coordinator, a marketing director, a social media manager, a content strategist, a marketing manager, and more. The cost of hiring these positions full-time is rarely something that smaller businesses can afford. When you hire a marketing agency, you pay a set fee. This set fee provides you with access to all of the marketing specialists you need.

Scale as your company grows

As your company grows, it will become increasingly difficult to scale your marketing efforts. The bigger your company gets, the more time and effort you will need to dedicate to your marketing. A marketing agency like STEVENS & TATE MARKETING will be able to keep up with your growing marketing needs.

Take advantage of marketing expertise

When you work with a marketing agency, you’ll have access to a team of experts with vast experience. They will know what works and what doesn’t. They will also work closely with you to tailor a marketing strategy that suits your needs. Inexperienced companies that don’t use an agency often end up developing a marketing strategy through trial and error. Relying on trial and error to improve your marketing efforts is not cost-effective.

Have access to the latest marketing tools

Marketing agencies invest in all of the latest marketing tools and technology. Smaller companies can rarely afford these tools on their own. Fortunately, marketing agencies will use all of their high-end marketing tools when working with you.

How To Choose The Right Marketing Agency

Not all marketing agencies are of the same quality. Nor do they all offer the same services or charge the same fees. As such, hiring the right marketing agency can be difficult. The following are some tips to help you choose a marketing agency that will fit your unique needs:

Have a goal

You’re not going to know if the agency can offer what you need if you don’t have a marketing goal in mind. You need to figure out exactly what you’re trying to achieve. For example, maybe you want to build a successful website or you’re trying to increase your leads. Ask the agency how they’ll go about helping you achieve your specific goal.

Find out about their services

Some marketing agencies specialize in specific services, such as SEO. Others offer more broad services, such as digital marketing. Find out what services they offer to determine if they are a good fit for your company’s needs.

Ask for references

Speak with the agency’s current clients. A reputable marketing agency should have no trouble providing you with references. You should also ask how many existing clients they currently have and for how long they’ve had them. The longer the clients have been with them, the more you can assume that they must be doing a good job. High client turnover is usually a bad sign.

Look at previous work

Good references don’t always indicate good work. Take a look at the marketing strategies that were implemented for previous clients. Look at their websites, their social presence, their content, and more. If you don’t think they’re of high quality, then that’s a big red flag.

Look for a good cultural fit

You need a marketing agency that’s willing to work with you to tailor a strategy to meet your needs. To achieve this, your team has to get along with their team. A good cultural fit is essential. When speaking with an agency, pay attention to how well they communicate with you. You should also get along well with them. Finally, try to find an agency that shares the same values as your company.

Begin Working With A Marketing Agency Today

At first glance, handling your own marketing efforts might seem more cost-effective. However, that’s simply not the case. Not only are you likely to save money long-term, but your marketing strategy is more likely to succeed if you work with a reputable marketing agency. With that in mind, you should strongly consider hiring a marketing agency to oversee your company’s marketing strategy.

If you are looking for reputed marketing agency then feel free to contact us or call at 630/627-5200

Get your FREE Marketing Consultation Today!

Ways You Can Improve Your Email Personalization

March 21, 2025/in Articles, Blog, Digital Media, Emails /by Nicole Wagner

Email marketing is one of the time-tested marketing strategies used by many businesses. And while it’s popular, many business owners and marketers struggle to get their email marketing campaigns to deliver the desired results. For many, their emails often go unnoticed or ignored by their audience. If this is the case, you’re not alone. The vast amount of emails people send and receive daily means that it’s easy for your message to get lost in the shuffle. And that is where email personalization comes in.

By tailoring your emails to each recipient, you can ensure your message stands out and grabs their attention. In a recent McKinsey report, 71% of consumers expected businesses to offer personalized communication, and 76% said they would likely feel frustrated if this didn’t happen. So, let’s discuss email personalization and explore effective ways to implement it in your marketing strategy.

What is Email Personalization?

Email personalization is a powerful marketing technique that allows businesses to connect personally with their customers. It involves using subscriber data to create tailored email content that speaks directly to each recipient. This can include anything from addressing the recipient by name to sending personalized recommendations based on their shopping preferences.

The goal is to make the email more relevant and engaging for the recipient, increasing the likelihood that they will open it, read it, and take action. Personalizing emails also means sending out relevant, timely, and irresistible content to the recipient. This helps businesses improve their relationship marketing strategies, deliver value and drive more sales.

Why Personalize Your Emails?

Email marketing is an essential tool for businesses of all sizes, but it doesn’t always yield the expected results. This is especially true if you fail to personalize the emails to connect with the audience more deeply. Here are some reasons you should consider personalizing your emails.

It increases email’s open rates. Personalizing your emails, especially the subject line, can significantly increase the open rates. Making your emails more personal will make a better first impression and encourage more people to open up and engage with your content.
It drives engagement. When you personalize your emails, you’re showing your subscribers that you value them as individuals. This can build trust and encourage engagement with your brand. By providing a personalized experience, you’re more likely to foster long-term customer relationships.
It boosts your revenue. One of the most compelling reasons to personalize your emails is that it can increase revenue. People are likely to spend money with businesses that appreciate them and provide a personalized experience.

Email Personalization Strategies

Now that you know the benefits of personalizing your email marketing, let’s explore some common strategies you can implement. It’s worth noting that personalization is the future of digital marketing, and now is the time to rethink how you communicate and interact with prospects. Here’s how you can make email personalization work for you.

Use Segmentation

Customer segmentation is the foundation of most personalized email marketing strategies. It involves grouping subscribers or prospects into segments based on shared characteristics, such as gender, location, or organizational role. Using the data collected to segment subscribers, you can make each email seem like it was written specifically for them.

To collect segmentation data, you must create an email sign-up form that is quick and easy to fill out. You must also collect useful information such as demographics, email frequency preferences, psychographics, etc. Additionally, you can use interactive elements and surveys to collect more data and refine your messaging to contacts. Integrating your email marketing tools with your CRM can also offer timely insights. This can help you send targeted messages based on what your subscribers do online.

Use Triggered Emails

Triggered emails fall into the category of behavioral marketing and are a great way to make subscribers feel like you know them. You can send these emails based on subscribers’ actions, such as abandoning a cart, registering for an event, or changing profile information.

To make the most out of triggered emails, you want to send them at important moments, such as when a customer engages with your product or reaches a personal goal. You can also add subscriber tags to segment and target subscribers based on their actions. This will help you send relevant messaging to your contacts as their interests and needs change.

Use Personalized Content

When your emails feel like they’re coming from a friend, subscribers will be more likely to engage with your brand or content. To achieve this, you should make your email copy friendlier. You should also avoid jargon and use language that your customers will understand and relate to.

Another way to add personality to your emails is to use humor. Humor is an excellent icebreaker and can help to establish a rapport with your prospects. By injecting a little humor into your emails, you can create a relaxed and enjoyable experience for your customers.

But personalization goes beyond just being friendly and personable. It also means being relevant. You need to use the data you gather about your customers to craft content tailored to their interests and needs. By sending them relevant information, you show that you care about their needs and are committed to providing value.

Use Dynamic Content

Another way to take your email marketing to the next level is to use dynamic content. With dynamic content, you can personalize certain parts of your email to resonate with specific recipients. That means different people will see different content based on their interests or preferences.

The beauty of dynamic content is that it allows you to deliver the right message to the right subscriber at the right time. Remember, displaying the content your subscribers are interested in can improve engagement and drive more conversions.

Send Emails from a Person

If you want to make a real impact with your email marketing, it’s time to start sending emails from a person, not just a business. Research shows that people trust and engage more with emails from a real person than a faceless corporation.

Using a real person’s name and photo in the “From” field can add a personal touch to your emails that will help your business stand out from the competition. Several companies have tested this strategy, and it’s proven to work. It’s also a simple yet effective way to build trust and engagement with subscribers.

Get Started Today

In today’s digital marketing age, email communication is prevalent, and personalization is often the key to effectively connecting with consumers. Personalizing your emails increases open rates, drives engagement, and boosts revenue. The strategies we highlighted above can help you deliver value more effectively while establishing long-term customer relationships.

Ready to take your email personalization to the next level? Contact our marketing strategy consultancy today to learn how we can help you craft targeted campaigns that resonate with your audience and drive results. Let us help you unlock the full potential of your email marketing efforts!

Contact us or call us at 630-627-5200

How to Leverage Influencer Marketing for Your Brand’s Success

March 10, 2025/in Articles, Blog, Social Media /by Nicole Wagner

Starting a business is one challenge, and building it into a success story is another. Several startups fail due to factors ranging from poor planning and ineffective marketing strategies to economic downturns and operational inefficiencies. As far as marketing is concerned, there are several lessons to learn from some of the most successful companies.

In the below information, we’ll discuss influencer marketing and how influencer collaboration with the right influencers can be a beneficial for your brand success. You’ll also learn how to maximize influencer collaborations and make this marketing strategy work for your brand.

What is Influencer Marketing, and Why Does it Matter?

As the name suggests, influencer marketing is a technique where you partner up with a popular figure or celebrity to help promote your products or services. Influencers can be individuals or a group of people with a huge following, especially on popular social media platforms such as Instagram, Facebook, Twitter, YouTube, and TikTok.

Whether your business is a startup or an established entity, influencer marketing can help drive brand awareness, increasing traffic and conversions. It’s worth noting that every business is unique, and how effective influencer marketing will be for your business depends on factors such as:

Nature of the business: Beauty, lifestyle, and fashion businesses have a natural fit with influencers, while those in the B2B sector may find this marketing technique challenging.
Online presence: A robust online presence, characterized by a well-designed website and active social media profiles, will attract the best influencers and may translate to better conversions.
Target demographics: The influencer’s ready audience should be your preferred target market. Otherwise, a mismatch will see your marketing campaign struggle.
Choice of influencer: Consider the influencer’s values, reputation, and audience engagement before striking a partnership deal. More on this later.

Besides having an engaged and loyal following willing to buy your products or services, influencers put a personality and face to your brand, making it more reputable and trustworthy. The right influencers will also push your product or services to a broader audience, thanks to the varied platforms they’ll use to promote your brand.

How Can You Leverage Influencer Collaborations to Drive Brand Success?

Most influencers have great ideas on how they can partner with you to market your brand. Even so, you may specify how you want them to promote your products or services. And while there’s no wrong or right way to promote your brand, some influencer marketing techniques are more effective than others. Here are a few ways to leverage influencer marketing for maximum impact:

Try Podcast Endorsements

According to PEW research, 49% of adults in the United States have listened to a podcast in the past 12 months. Therefore, it makes economic sense to partner with podcast hosts to promote your brand among their loyal following. To make this strategy work best, you want to sponsor specific episodes of several podcasts your target audience is already subscribed to.

Use Influencer Content as Paid Ads

Standard ads on social media platforms rarely convert since everyone sees them as a nuisance. However, this won’t be the case if you partner with an influencer and let them create a social ad with their face or voice on it.

Use Brand Ambassadors

Over the years, businesses have used brand ambassador programs to build trust and win customers. With this technique, companies tap into loyal customers who already use their products or services and partner with them to recommend their brand to their following or audience. This program works well when the loyal customer you want to pick has a huge following that can convert easily.

Try Contests and Giveaways

With this technique, you’ll provide your influencers with a product or service they can reward or give to their followers. You can modify this technique to have the influencer’s followers like your brand’s page or post. The giveaways may come in the form of contests or challenges meant to boost social media engagement, brand following, and awareness.

Gift Influencers and Obtain Honest Reviews

Another way to leverage influencer marketing is to gift an influencer your product or provide them with your services for free and let them give their followers an honest review of what they think about your product/service. If the influencer thinks your product/service is excellent, they’ll recommend it to their followers. Otherwise, they won’t.

How to Identify the Right Influencers for Your Brand Target Audience?

Before comfortably trusting an influencer to promote your brand, you must follow due process throughout the sourcing and selection stages. The right influencer for your brand is someone you can trust and who believes in your business. Here are a few things to look out for when choosing an influencer to partner up with:

Relevant audience. Not all influencers have an audience that resonates with your business or target demographic. Do your research to ensure you partner with someone who will directly add value to your business.
Brand Values. The right influencer will have values that resonate with your brand and target audience. You can check the influencer on social media platforms to learn more about their values and belief systems.
Communication and professionalism. One of the pillars of the 4Cs marketing model is effective communication. Customers always want to know how buying your product will benefit them, meaning the influencer should do a great job selling your brand. Similarly, you want to work with a professional influencer who has strong communication skills.
Content Quality. As much as the influencer is authentic, trustworthy, and meets the brand alignment metrics, you also want to ensure the content they produce meets your expected quality standards.

Bottom Line

Whether turning your employees into influencers or picking celebrity figures to partner with, influencer marketing is generally a true and tested technique. The goal is to choose a trustworthy person with a reasonable social following committed to walking the marketing journey with you, one step at a time. Use the tips above to guide you throughout the influencer marketing campaign, and where necessary, seek professional help for brand strategy services from a reputable marketing strategy agency.

What is The Buyer’s Journey?

February 21, 2025/in Articles, Behavioral Marketing, Blog /by Nicole Wagner

The general goal of every business is to attract consumers and turn them into customers. The process that a consumer goes through before they make a purchase is known as the buyer’s journey. The buyer’s journey has become a lot more complex over the years, especially since the advent of Internet. This is because consumers no longer rely on businesses to hold their hands and to guide them through their buyer’s journey. As a result of digital media, consumers can now navigate much of their buyer’s journey on their own. This also means that everyone’s buyer’s journey is different.

As a business, you will need to meet the needs of the consumer as they move through their buyer’s journey. You’ll need to be able to do this at every stage of their journey in a passive manner until they are ready to be engaged. This may seem like a challenge, but it’s what the entire concept of inbound marketing is built around.

We will be going over the different stages of the buyer’s journey, but before we do, it’s important to understand exactly what the buyer’s journey is and why it’s so important.

What is the Buyer’s Journey?

The buyer’s journey is the process a consumer goes through to research a product and to come to a decision to make a purchase. The buyer’s journey typically begins when a consumer realizes that they have a problem but don’t know what the solution to that problem is. For example, maybe they’ve stained their white carpeting with wine. They don’t know what the best solution is for getting wine stains out of their carpeting, so they will begin doing research online.

This research usually begins with a simple search on Google or other search engines. They will read up on possible solutions through articles and blog posts or view videos on the subject. Through this research, they will learn what products can help solve their problem. They will read up on the different products offered by different brands. The buyer will look into those brands to determine how reputable they are based on a variety of factors. They may contact that brand directly, download a free offer, or sign up to an email list through the course of their research.

The Buyers Journey Explained Stage By Stage

At this point, you would begin building a relationship with them by nurturing them through the sales funnel. At the end of the sales funnel, once they’ve reached the end of the buyer’s journey, they will make their decision and choose a product to buy. This process is split into three main stages:

Awareness stage – During this stage, the buyer realizes that they have a problem. They will begin doing research to figure out exactly what their problem is and what the cause of their problem is.
Consideration stage – At this point, the buyer has defined their problem and its cause and are doing research into the possible solutions to their problem.
Decision stage – The buyer now knows what the solution to their problem is and are comparing products or services as well as different companies to identify the best solution.

The Importance of the Buyer’s Journey

Understanding the buyer’s journey is crucial for effective marketing and sales. It allows businesses to tailor their messaging and content to each stage, nurturing leads and increasing conversion rates. By aligning with the customer’s needs and pain points at every step, companies can build trust, foster stronger relationships, and ultimately drive revenue growth.

The buyer’s journey may seem long, but the fact is, you’re meeting them halfway through it. The idea of inbound marketing is that you make available a wealth of valuable information (through different forms of content) allowing the consumer to do the majority of their initial research on their own.

However, this means that it’s extremely important that you understand every stage of the buyer’s journey. This is because you’ll want to make sure that you have content available that will be helpful and informative to the consumer no matter what stage of the buyer’s journey they’re in or what channel they’re on. You will also need to be able to identify the stage of the buyer’s journey a consumer happens to be in so that you know when to engage with them.

The buyer’s journey consists of numerous stages that make up the research and decision-making process of a consumer. It is the process that the entire strategy of inbound marketing revolves around, which is why it’s so important that you understand what it is and why it’s important.

What AI means To B2B Marketing Strategies

February 11, 2025/in Articles, B2B Marketing, Blog, Directors, Marketing Strategy /by Nicole Wagner

Artificial intelligence is no longer just a concept explored through pop culture; it’s a very real thing that has become increasingly prevalent throughout society, even in the creation of B2B marketing strategies. In fact, the use of AI is practically commonplace now. For example, the use of AI is what allows Amazon to recommend personalized products based on your buying and browsing habits. It also allows your GPS to provide you with the best possible route. For business owners and marketers, AI has also become essential to improving B2B marketing strategies.

The Benefits of AI in B2B Marketing Strategies

The following are just a few ways that the use of AI can help to improve B2B marketing strategies:

Improve the customer experience via personalization

Businesses no longer directly interact with brands when they are doing product or service research. This means it can be difficult to mine information from potential clients or business partners. The use of AI technology for B2B Marketing can help you collect data that provides insight into the behavioral patterns of both existing and potential clients or partners. This means that your marketing efforts no longer have to be limited to certain sectors, you’ll be able to target specific businesses with messages designed to provide solutions to their specific needs, thereby improving the customer experience as well.

Improve your marketing strategy

The use of behavioral analysis and machine learning can help you to better understand what the pain points of your target audience is. Behavioral analyses also allows you to craft a more effective marketing strategy to reach and convert that audience.

Save money by saving time

The use of AI technology means that you don’t have to spend hours analyzing data. This type of data can be collected and analyzed by AI programs for you. It will allow you to dedicate more time to other aspects of your business.

Improve results with lead scoring

Trying to chase down every lead is typically a waste of time since not all leads are equal. The use of AI for b2b marketing strategies can allow you to score your leads using all of the behavioral data that you’ve collected. This, in turn, allows you to pinpoint businesses that are much more likely to convert. It allows for a better use of your resources since you can identify the best prospects and prioritize your most promising accounts.

The use of artificial intelligence will help to improve your B2B marketing strategies in any number of ways, whether it’s by helping you to collect and organize more valuable data that can be used to more effectively target qualified leads using personalization, or simply being able to make better use of your resources. Be sure to visit us at Stevens & Tate to take advantage of our free downloadable marketing tools, which can be leveraged to help improve your B2B marketing efforts.

For more resources on Attraction Marketing, click here.

Want to Get Valuable Buyers? The Key is the “Ideal” Buyer Persona

February 8, 2025/in Articles, Blog, Consumer Marketing, Marketing Strategy /by Dan Gartlan

As marketers, we all know that Buyer Persona provides valuable insights into our target audiences’ behaviors, motivations, and pain points. They help us shape messaging, refine our strategies, and create more personalized marketing campaigns. However, does that mean you should serve every buyer who fits your general profile?

The answer is NO! Not all buyers are equally valuable to your business. Some may engage with your brand but never convert. Others may make a one-time purchase without long-term commitment. This is why identifying your ideal buyer persona is crucial.

Rather than marketing to everyone, shift your focus to the RIGHT customers — those who are more likely to buy, stay loyal, and generate higher lifetime value. By prioritizing these high-value buyers, you can optimize your efforts, maximize ROI, and drive sustainable growth.

Buyer Persona vs. Ideal Buyer Persona:
Ideal Buyer Persona Win

Whenever we start to consider who our buyers are, we begin by giving them a name. We define their job, lifestyle, and buying behavior. These semi-fictional representations of a typical customer help guide our marketing strategies. They shape messaging, targeting, and outreach efforts. But general buyer personas don’t necessarily represent the most valuable customers.

An Ideal Buyer Persona, on the other hand, is a refined, data-driven version. It is based on high-value, high-converting customers. These individuals engage deeply, purchase repeatedly, and contribute to long-term profitability. By prioritizing the right buyers, you ensure smarter marketing investments. And further help you achieve stronger retention rates and higher ROI.

	Buyer Persona	IDEAL Buyer Persona
Focus	Covers a broad audience, including low-value customers	Targets customers with the highest lifetime value
Application	General marketing Messaging personalization	Optimized targeting Sales efficiency Business growth
Business Impact	Lead to generic marketing strategies	Strategically focuses efforts on the most profitable customer segments

How to Find Your Ideal Customer Persona

Identifying your ideal customer persona goes beyond surface-level demographics — it requires a strategic, data-driven approach to understanding your highest-value customers. By leveraging real insights from sales data, CRM analytics, and customer behavior, you can accurately pinpoint the audience segments most likely to engage, convert, and drive long-term business growth.

If the process feels overwhelming, don’t worry. This step-by-step guide will break it down, making it easier to get started.

Dive Into the Data and Analyze Your Best Existing Customers

Your ideal customer already exists within your current customer base. Start by identifying your highest-value customers based on:
- RFM Analysis – This measures how recently a customer purchased, how often they buy, and how much they spend on your company’s products or services. Customers with high RFM scores are not only highly engaged but also among your most profitable buyers.
- Revenue Contribution – Understanding who drives the most revenue or makes repeat purchases is key. Are they high-ticket buyers or frequent shoppers? Identifying these customers helps you refine your acquisition strategy and attract more of the right buyers.
- Other KPIs – Beyond RFM and revenue, what additional metrics matter to your company? Customer Lifetime Value (CLV)? Engagement metrics? Churn rate? Any data-driven insights that indicate customer retention, brand loyalty, or long-term profitability can help pinpoint your most valuable buyers.
  Learn More About: How to Calculate Customer Lifetime Value
Identify the key

After distilling your most valuable buyers, the next step is to uncover the common attributes that define them. Start by examining both demographic and behavioral patterns to gain a clearer understanding of who they are. To go beyond surface-level insights, delve into their motivations, pain points, buying journey, and preferred communication channels. Think about what drives them to buy, which marketing messages resonate most, and how they interact with your brand across different touch points.
Learn More About: Consumer Buying Journey

In the next section, We’ll explore the key attributes you should consider when building your ideal buyer persona in the next section.
Validate and Continuously Update Your Ideal Buyer Persona

You can shape your communication message and marketing strategy around the key characteristics of your high-value buyers. However, defining your ideal buyer persona isn’t a one-time task—it’s an ongoing process that requires constant validation and refinement to remain relevant.

As market trends shift, customer behaviors evolve, and new data becomes available, your ideal persona must also adapt to reflect these changes. To stay ahead, make it a priority to regularly revisit your CRM data, sales reports, and customer insights. By doing so, you can identify emerging patterns and shifts in buyer behavior, allowing you to fine-tune your strategy accordingly.

Important Characteristics Should be Included in an Ideal Buyer Persona

Everyone has a different background and unique characteristics. However, certain commonalities drive them to purchase the same product or service. These shared traits help define an ideal buyer persona. Take a look at the following Ideal Buyer Persona template, which outlines the key characteristics that should be considered when defining your ideal customers.

Demographics	Geographics	Psychographics	Buying Behavior	Communication Habit
Age range Gender Income level Education level Job title and industry (for B2B businesses)	Location Urban vs. rural preferences Cultural influences	Interests Hobbies Values Beliefs Goals	Buying frequency Research habits Decision influencers (Price, Quality, Social proof)	Platforms Content formats Messaging tone Messaging style

In short, identifying your ideal buyer persona is not just about understanding your customers—it’s about refining your marketing efforts to target the right audience. Instead of casting a wide net and hoping for conversions, focusing on high-value, high-converting customers allows you to optimize your budget, increase engagement, and drive long-term profitability.

What’s Next?

Ready to define and implement your ideal buyer persona?

Let’s connect and see how we can help you optimize your marketing strategy for better results today!

How Multi-Touch Attribution Can Boost Your Marketing Strategy and ROI

February 4, 2025/in Articles, Blog, Marketing Strategy, Media /by Nicole Wagner

Let’s imagine someone first discovered your company’s offer on Instagram, then joined your email list, and finally made a purchase on Amazon. It’s tempting to give all the credit to Amazon just because that’s where the sale happened. But that overlooks how Instagram sparked the initial interest and how your emails kept them engaged. If you only focus on that last touchpoint, you miss out on the bigger picture of how each platform contributed. A multi-touch attribution model uncovers the value of each channel. It helps you make smarter decisions about your omnichannel strategy and where to invest your time and budget.

What is Multi-Touch Attribution (MTA) Model

Multi-touch attribution is a marketing effectiveness measurement technique that factors in every touchpoint along the customer journey that contributes to a conversion. This includes channels, campaigns, and any interactions, ensuring that each one receives credit for its role.

As mentioned earlier, only focusing on the last touchpoint and ignoring earlier interactions means you risk misjudging which channels truly drive awareness, engagement, and trust. Not to mention, modern customers often have much longer buying journeys. Research shows that over 70% of consumers take a month or more from initial brand engagement to making a purchase. MTA offers a way to see how each channel works together so you can make more accurate, precise decisions about budget allocation, strategy, and communication tactics.

What Are Common Multi-Touch Attribution Models

1. Linear or Even-Weighted Model:

It is assigns equal credit to every touchpoint in the customer journey, ensuring that all marketing efforts are recognized. This is a simple and straightforward model while doesn’t account for the varying levels of impact that different touch points may have on the buyer’s decision-making process.

2. Time Decay Model:

It is gives more credit to touch points that occur closer to the moment of conversion. This approach assumes that interactions nearer to the purchase decision are more influential in driving the sale. While it effectively highlights recent, impactful activities, it may undervalue earlier touch points that are crucial for building awareness and interest.

3. Position-Based (aka U-Shaped or W-Shaped) Model:

It is distributes most of the credit to the first and last touchpoints, with the remaining credit allocated to key interactions in the middle of the journey. In a U-Shaped model, the first and last interactions receive significant credit. The W-Shaped model adds extra weight to important mid-funnel touch points, such as email sign-ups or white paper downloads. This balanced approach provides a comprehensive evaluation of marketing efforts.

4. Data-Driven Model:

Unlike the first three models, which rely on predefined rules, this model uses machine learning to determine the precise impact of each touchpoint on conversions. It assigns credit based on the actual influence each interaction has on driving sales or leads. This method offers the most accurate insights but requires robust data infrastructure and advanced analytical tools, making it more complex and resource-intensive to implement.

How to Get Started with Multi-Touch Attribution Model

There are ton of benefits to adopting MTA to evaluate your marketing efforts and budgets. Don’t let this new concept intimidate you. Getting started with Multi-Touch Attribution doesn’t have to be overwhelming. By following a step-by-step approach, you can start small, implement the model effectively, and gradually gain more accurate and insightful marketing measurements.

Here’s how to get started:

Define Your Goals and KPIs:
Are you measuring lead generation, online sales, or customer retention? Establishing clear goals and KPIs will help guide your attribution efforts and ensure alignment with your business objectives.
Map the Customer Journey:
Identify all the touch points your customers interact with, from awareness to conversion. It is will help you track the right data and ensure no key interaction is overlooked.
You May Also Want to Read: Core Difference Between Buyer Journey vs. Customer Journey
Choose the Right Attribution Model:
Select an attribution model that fits your current needs and data capabilities. If you’re new to MTA, start with a simpler model like Linear model. For more advanced insights, consider Position-Based or Data-Driven models as your data infrastructure matures.
Invest in Your Marketing Performance Tracking Tools:
Platform like google Analytics 4, HubSpot, Semrush or specialized attribution software are excellent options for you to collect necessary data using for MTA analysis.
You May Also Want to Read: What’s New With Google Analytics – How To Measure Your Audience
Test, Monitor, and Optimize Your Model:
Implementing an MTA model is just the beginning. Regularly test your attribution model by comparing its insights with actual performance data to ensure it aligns with your business goals. And make sure continually monitor key metrics to identify trends and pinpoint areas for further improvement and optimization.

Multi-Touch Attribution is a game-changer for marketers looking to understand the full value of their marketing and communication efforts across channels. By accounting for every interaction in the customer journey, it provides a more accurate, insightful view of what drives conversions, helping you allocate budgets effectively and optimize strategies. Don’t hesitate to explore this model—it could be the key to transforming your marketing success.

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