Brand Leveraging: Partnering with a Positive Brand Brings Attention to Your Own

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Brand leveraging is quickly becoming more common as it becomes harder for messages to break through the clutter. This marketing strategy uses the power of an existing brand to support a company’s entry into a new, but related product category by communicating valuable product information to the consumer.

Utilizing recognizable pop culture can help you establish credibility. It adds emotion, and further draw in a potential customer- and more and more companies are jumping on the bandwagon.

Incorporating Recognizable Visual Stimuli in Brand Leveraging

Combining your product with recognizable TV and movie characters has a great impact on a customer.

For example, In Walmart’s recent commercial the owners of notoriously famous cars use their Grocery Pickup service in preparation for Super Bowl Brand LeveragingLIII. As Gary Numan’s futuristic song “Cars” plays in the background, drivers race to Walmart in iconic vehicles, including the “Ghostbusters” car, Lightning McQueen from “Cars,” Batman’s Batmobile, the “Dumb and Dumber” dog car, KITT from “Knight Rider”, Scooby Doo’s Mystery Machine, the “Back to the Future” DeLorean, and even Cinderella’s pumpkin carriage. Every generation can recognize this ad, there is something for everyone.

Walmart’s U.S. Chief Marketing Officer Barbara Messing said in a statement on the store’s website that this ad is the “biggest and first-ever cross-platform national marketing campaign for Walmart Grocery Pickup.

Five Great Examples to Improve Brand Marketing Strategy Using Amazon Alexa

Familiar Celebrity Voice Endorsements in Brand Leveraging

When a celebrity endorses a certain product, you can’t always see their face. Sometimes, the only thing you can recognize is their voice. However, this still has a powerful effect on potential customers.
If you’ve ever watched a television commercial and felt for sure that you knew the voice-over artist from somewhere, chances are, you’re right.

John Hamm’s Voice for Mercedes Benz

John Hamm, known for his role as Don Draper in Mad Men, voices Mercedes Benz commercials. His soothing and yet serious voice is hard to miss, further drawing in the potential customer. It also leaves the viewer curious and perhaps wanting more. The mystery of a faceless celebrity seems to have an effect of intrigue on viewers.

Julia Roberts for Nationwide Insurance

Without being in front of the screen, Julia Roberts can be heard discussing the benefits of being a member of Nationwide Insurance Brand Leveraging in some of their recent commercials. “When we were considering how to bring our message to life, we were looking for a familiar voice that would bring our brand attributes to life,” Jennifer Hanley, senior VP-brand marketing for Nationwide, said in a statement to Ad Age. “Julia Roberts’ voice brings an assuring, and confident tone to the campaign that resonates well with our target audience.”

Using Memorable Songs in Your Ads

Though large brands are known for their products and services, it is often the experience they create that actually builds loyal consumers and brand advocates. And what better way to strengthen a brand’s customer experience than to incorporate music within their ads.
It has the ability to create a wide range of emotions, tell a story, and can even reinforce the sale.

Queen’s “Don’t Stop Me Now” song in Toyota Camry Commercial Brand Leveraging

Many generations recognize this classic song and it’s easy to sing along to. It may even get stuck in the viewer’s head, which Toyota is definitely aiming for. It shows different people zooming off to various destinations in the 2018 model of the Toyota Camry. The timing of this song being is also significant, and the Bohemian Rhapsody movie has been widely popular in recent months. With the anthem “don’t stop me now” repeating itself in the background, this song was chosen to add to the ad’s overall message – which is – driving the Camry makes you want to say “let’s go places”.

Meghan Trainor’s “All the Ways” song in Target’s Same Day Delivery Commercials

This upbeat, positive song gets the attention of people of all ages, and not just the young ones. People describe Meghan Trainor’s music as uplifting and wholesome. Target was quick to involve her music in to their advertisement campaign. The commercial highlights “all the ways” Target can assist you.

No matter the tune, music is a brand’s leading tool to create an experience.

Web Design

6 Web Design Principles to Increase Conversions

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Putting thought into your web design is a must if you have any ambitions to grow your business. While the content that you host on your site and the strength of your SEO strategy will help you attract leads, your web design will play a big part in your ability to convert leads. Keeping that in mind, the following are six web design principles for conversions:

1. Use A Responsive Design

If you’re not using a responsive design, it means that although your website may load properly on desktops, it may not be displayed correctly on smaller screens, such as those on smartphones and tablets. If your website doesn’t load properly on a smartphone, it will require the user to not only scroll up and down but also left to right — and to zoom in and out. Few mobile users will have the patience to deal with a site like this, which will lead to a significant bounce rate. Use a responsive design so that you don’t lose your mobile leads.

2. Ensure That Your Pages Load Quickly

Even if your site does load properly, few visitors will have the patience for pages that load slowly. It should take no more than one to two seconds for your site to load. If it takes three or more seconds, you’re in trouble. Leads will get frustrated and will likely abandon your site. Test your page speeds to ensure that they load quickly.

3. Don’t Include Too Many Choices

Too many choices can make it difficult for visitors to figure out what they want or to find what they’re looking for. For example, a navigation menu is a great addition. It lets visitors find your blog, contact page, product page, etc. However, if you fill up that navigation menu with dozens upon dozens of links, it becomes overwhelming. Not only will it actually be more difficult for visitors to find what they’re looking for, but too many choices requires them to commit more of their time to make a decision. To capture leads, you need to help guide their decision making–offering too many choices does the opposite. Keep it simple.

Why are call-to-action phrases so important? Learn more by clicking here!

4. Use Negative Space

The visual design of a page should be kept relatively simple to prevent visitors from becoming overwhelmed. The last thing you want is a page covered in text, links, images, videos, and more. This makes it hard to find anything amidst the clutter. To avoid this, make sure that there’s plenty of negative space throughout each page. Negative space helps reduce clutter, gives your site a clean and elegant look, and makes your page easier to scan.

5. Choose Colors Carefully

The way you use color is psychologically important. Colors evoke different emotions and reactions from your visitors. For example, blue indicates trust, which is why it’s a color often used for CTA buttons. However, the colors you choose should reflect the content on your page as well as your brand in general. Just make sure you keep your colors consistent and that you don’t go overboard using colors. You should stick to a few main colors and their variations. Typically, it’s best if you choose one color along with a second that offers some contrast.

6. Use An F-Layout

Studies have shown that the attention of users is focused in an F-pattern. This means that when they first come to a page, they will be most focused on the top left and top right parts of your page. This slowly diminishes as they work their way down, which means the bottom right of a page gets the least amount of attention. Designing your pages so that they display information in an F-layout is therefore a good way to ensure that the information you want to convey is consumed by your visitors. For example, having the bulk of your content on the left side, positioning important links on the top right side, and then adding your CTA to the bottom left will create an effective F-layout.

The design of your website is essential to not only keeping your visitors engaged, but to keep them on your website for as long as possible. The longer you’re able to keep your visitors on your site, the better of a chance you have of converting them. These are six web design principles for conversions that you should consider implementing.

lead nurturing

Soft Sell Advertising: What it is, Why it works, and How to Execute

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When it comes to advertising, businesses as a whole tend to be aggressive. They let you know exactly who they are, what they do, and why you should buy from them. Even in inbound marketing, companies will try to tie the topic of conversation in with their products or services in some way. However, this isn’t the only course of action. You can also reach your target audience and successfully engage them by advertising in a more subtle manner. Such a strategy is known as soft-sell advertising.

What Is Soft-Sell Advertising?

Soft-sell advertising is a more subtle form of advertising. The goal behind soft-sell advertising is to evoke a positive emotional response. The idea is that the customer will then subconsciously connect the response they had to the brand that invoked it. Businesses that implement soft-selling marketing will often create ads that are warm or humorous, as these tend to be the ads that invoke the most positive feelings.

The History of Soft-Selling

The idea of soft-selling first emerged in 1914, when Theodore MacManus published an ad that would become the model for the soft-sell. The ad was essentially an essay on the burden of being the best in one’s field. The ad was for Cadillac, yet Cadillac wasn’t mentioned a single time. Nor was there an illustration that ran with the ad. Yet the ad was incredibly successful.

The Benefits Of Soft-Sell Advertising

The following are some of the reasons why you should incorporate soft-selling advertising into your marketing strategy:

  • Less pressure on customers – Because soft-sell ads don’t push products or services, customers will feel less pressure to buy. The pressure is apparent in hard-sell ads, and it’s often off-putting. Using soft-selling ads, you give your audience the ability to discover your brand and make a purchasing decision on their own time.
  • Increase brand awareness – Even though you’re not pushing your brand into their faces, audiences will be more likely to share your content. The reason? People don’t share ads, they share content. When you create a soft-sell ad, you have to focus on the quality of the content and not on the sale. If you are able to create high-quality content that invokes a positive emotion, your audience will share that content. People will share content that elicits a positive reaction to their friends, thereby increasing your brand awareness.
  • Build more trust – Another result of having to focus on content quality is that you’ll build more trust. You’re basically offering your audience something of quality without asking for something in return. This shows them that you care about more than just sales. As a result, they’ll be more likely to explore your brand further. Not to mention that building trust is essential to building long-lasting relationships.

Examples of Soft Sell Advertising

Soft sell advertising has grown in popularity, both in regards to inbound marketing and outbound marketing. The following are a few examples of effective soft-selling ads:

  • Yeti – Yeti is a company that sells coolers and outdoor accessories. They filmed an entire series of videos called Hungry Life showing a well-known chef spending time in nature, where he picks plants, goes fishing, and prepares his meals outdoors. Although Yeti’s coolers do make an appearance, they are never showcased or talked about. Yeti is obviously targeting a specific audience by showcasing a specific lifestyle. That audience will then make an emotional connection between that lifestyle and the Yeti brand.
  • Burt’s Bees – Burt’s Bees uses their founder as the spokesperson. This is perfect because he essentially represents their main buyer persona. The Nature of Burt video introduces Burt, who explains who he is. He’s likable and funny, and their target audience can relate to him. What makes the video so effective is that it builds an emotional connection between the viewer and Burt, all without ever promoting the brand or its products.

Implement a Soft-Sell Advertising Strategy Today

Because many companies focus many of their marketing efforts on generating brand awareness, they tend to be overly aggressive. However, soft-sell marketing can be incredibly effective in terms of engaging your audience and building trust. As such, you should be sure to include soft-sell marketing tactics in your inbound marketing strategy.

Vital Factors to Consider When Implementing a Growth Driven Web Design

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A well-designed site is vital to the online success of your business. Recent studies show that at least 94% of respondents rarely trust websites with poor designs. On the other hand, a growth driven web design is intuitive and positively impacts brand perception and lead conversion.

Growth-driven design is a revolutionary approach to creating high-performance websites founded on analytics and designed with specific objectives for continuous improvement.

Here are some important considerations when implementing a growth driven website design.

1. Customer Needs and Wants

Develop a clear picture of your target audience’s needs and wants, and determine the best way to fulfill them.

This sets the essential foundation for a growth driven web design. Start by developing a clear, focused strategy that pivots on the needs and wants of your ideal customer. While your website will launch with a simple version, focusing on customer needs helps you plan future updates and the continuous process cycle.

Understanding your customer needs requires creating accurate buyer personas. Buyer personas represent your ideal customers and website users. They help your team determine the best ways to communicate with empathy and personalize customer interactions.

In addition, a persona establishes a common messaging tone among your marketing team since they have a clear picture of your website’s end user.

You can start by running internal and external interviews to gather information from employees and past clients representing your ideal audience. Email surveys and phone calls are common when gathering information to finetune your buyer persona.

2. Customer Journey

The customer journey charts the road map for your website users and customers seeking solutions to their problems. Growth driven web design makes it easy to identify different stages of the customer journey and provide appropriate tools and solutions to help customers make quick decisions.

Determining the exact stage in the customer journey is essential in determining appropriate offers, website features, and supporting content for optimum conversions. The goal is to get a comprehensive view of your customer’s actions throughout your sales funnels and ensure satisfaction.

3. Fundamental Assumptions

In growth driven web design, fundamental assumptions are like the foundation for a house. Therefore, you must determine the aspects that exert the most weight on the foundation.

Establishing a strong foundation is essential to ensure the website is versatile and long-lasting. Ideally, ensure the design is aligned with your goals and has the right content to guide your team.

You can accomplish this by combining personas, customer journeys, and analytics to develop fundamental assumptions to guide your design and marketing approach for the best results.

4. Short-term and Long-term Goals

This stage involves establishing goals based on buyer persona data and customer research. Each goal is anchored in business metrics and analytics to ensure the website has all the necessary features. However, it’s essential to know what you want to achieve with your growth driven design web. Your overall business objectives guide the process by creating a clear road map.

In addition, you can brainstorm a wish list of things that might improve your website’s impact on your business and customers. Think about additional integrations, modules, features, and functionality.

This process starts by identifying elements that create the highest impact. Typically, it involves identifying the must-have and nice-to-have elements so you can cross out anything that can be added later. This process allows you to identify the core purpose of your website.

Most importantly, it helps finetune your strategy blueprint for the perfect design based on your business needs. However, your team’s collaboration between the strategist, designer, and project manager is essential to ensure the strategy aligns with your business objectives.

5. Content Development

Effective content strategy is among the key elements of a robust online presence to achieve business goals. While the minimum viable design aims at launching a functional site, it’s critical to determine the ideal content to answer user queries and move customers through the sales funnel. Ideally, you should create memorable content that connects with users and solves their problems.

ReportsThe information should be simple, well-organized, and easy to understand. Visual hierarchy helps in content structure to ensure it’s logical and meaningful. This ensures that important information gets the most emphasis while less important information gets the least emphasis.

You can achieve content hierarchy by implementing visual techniques like contrast, color, white space, size, movement, and alignment. Content hierarchy improves information digestion and guides users to find important information quickly to fulfill their intentions.

6. Process Cycle

Once you’ve launched the website, it’s important to review its performance to determine the impact on your business goals. The process involves stakeholder feedback to gain insights into traffic sources and visitor behaviors. Real user data is invaluable at every stage as it gives you a clear picture of website activity.

Depending on the analysis results, you can determine the next action based on the items on your wish list.

Possible actions may include:

  • Improving conversions by influencing users to take specific actions
  • Boost the user experience by enhancing user interaction with the site to ensure easier navigation. Periodic updates are necessary to streamline the design and content.
  • Visitor personalization by leveraging user data to implement changes that suit evolving needs, including content offers and calls to action.
  • Integrating marketing assets like signup forms, social platforms, resources, and tools to provide more value to users and enhance engagement

7. User Experience

Regardless of your site’s design and the available information, user experience determines its success. You might have invaluable resources on your website, but if the user experience hardships navigating and finding what they want, you risk losing valuable prospects.

While outstanding website usability may go unnoticed by the users, poor usability has immediate impacts. Therefore, your website design must be intuitive, navigable, mobile-friendly, and accessible. Ideally, you should anticipate visitors’ actions and help them achieve their goals effortlessly.

While visual aesthetics are essential across multiple devices, upholding a consistent brand image is critical. The website should represent your business fully and create a strong connection with users.

The Bottom Line

Most businesses are shifting from traditional designs and moving towards growth driven web design. Besides enjoying additional flexibility, the companies experience more success in lead conversion and user experience.

Instead of redesigning and launching a new website every two years, growth driven web design creates an upgrade-ready design that evolves with your business. Moreover, decisions are based on data analytics to ensure upgrades are based on real customer needs.

6 Behavioral Market Segmentation Examples

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When it comes to marketing automation, few techniques are as beneficial as segmentation, which allows you to categorize your leads based on data that you’ve collected on them. This, in turn, allows you to personalize their experience more, thereby making your nurturing efforts more effective. However, normal segmentation is based on who the user says they are; often provided by the information they fill out in your opt-in forms.

Another effective form of segmentation you should look into is behavioral market. Behavioral market segmentation segments your leads based on how they behave. This behavioral data comes from analytics. The following are six examples of behavioral market segmentation that you can benefit from:

1. User Purchasing Behavior

Basic purchasing behavior can be broken down into four categories:

Complex– When the user is highly involved in both the purchase and decision-making process between two very different brands.

Variety-Seeking- In which the user isn’t that involved in the purchasing process. However, they may choose a different brand just to try it out.

Dissonance-Reducing– Where the customer is happy with their brand, but they know other options that could be better. This also happens, when the customer needs to make a major purchase, but there’s not much difference between the products they’re considering.

Habitual– When little involvement is needed and the product doesn’t vary much from brand to brand. It’s mainly just personal preference that matters. 

These behavioral market segmentation categories make it easier to identify what users are more likely to make a purchase and how you can make your product and brand stand out from the competition.

2. Occasion-Based Behavior

User behavior is sometimes identifiable by special occasions. For example, consumers often make more purchases around the holiday season or for special events in their own lives, such as birthdays and anniversaries. Occasion-based behaviors can be split up into universal occasions, regular personal occasions, and rare personal occasions. This will allow you to tailor content to all of these different occasions in a more personal manner.

Using Customer Segmentation To Improve Engagement

3. Usage Rate

Usage rate divides your users into heavy, mid-level, and light users based on how often they purchase your products or services. When segmenting your audience based on their usage behavior, you’ll be able to focus on turning light users into mid-level users and mid-level users into heavy users while keeping heavy users happy.

4. Purchase Reasoning

Different users have different reasons for purchasing your product or service. Knowing what those motivations  will make it easier to meet their needs. For example, if you are selling business software, it may have many benefits, including ease-of-use, affordability, scalability, and integration capabilities. If you have an article about the affordability of your solutions to a user that purchased your software due to its scalability isn’t going to be an effective way to engage with them.

5. Customer Loyalty

Keep in mind that just because a customer keeps buying your product or service doesn’t mean that they are a loyal customer. Customers that are continually in need of the product or service that you offer are habitual customers. Whereas loyal customers only purchase your products and services, ignoring your competition.

They are important because they end up generating most of your revenue and aren’t that expensive to cater to. As a result, it’s important to be able to identify who your loyal customers are from your regular customers. That way  you can focus on building your relationship with them.

6. Consumer Status

Determining a user’s status will help you figure out how to best approach them. For example, non-users need to be aware of what their problem or pain point is before you can offer your product or service as a solution. Other types of consumer statuses include prospects (who are learning about your product or service), first-time buyers (who may need to learn how to get the most out of your product), regular users (who may benefit from supplemental products), and defectors (who are ex-customers that have chosen a product from a competitor whose trust you need to try to regain).

These are six types of behavioral market segmentation examples that can help you to more effectively–and efficiently–engage with your users and to continue building relationships with them over the course of their buyer’s journey.

Using Customer Segmentation To Improve Engagement

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Once a lead has made a purchase and has become a customer, your job isn’t over. The most successful businesses are those that turn their customers into repeat customers–and this requires you to continue building the relationships that you’ve already established through regular engagement. However, as your business begins growing, it’s going to become more and more difficult to keep track of all of your customers and to meet their individual needs. To deal with this challenge, you should implement customer segmentation.

What is Customer Segmentation?

The strategy behind customer segmentation involves using the data that you’ve collected on your customers, including the information that they have provided, their general behaviour on your website, the way they’ve engaged with you, and their purchase history, to divide them into different groups so that you can effectively target different groups within your audience at a time.

For example, if you sell pet food, then sending out a promotion for new dog food to customers who only own cats aren’t going to be an effective way to encourage them to make another purchase. If you’ve segmented your customers, you can send that same promotion to a customer that actually owns a cat or that has bought cat food in the past.

Customer Segmentation Examples

The following are a few customer segmentation examples to give you an idea of how to leverage your customer data to segment your customer lists:

1. Demographics

You can obtain customer demographic information via surveys and opt-in forms. This information can be helpful for segmentation for a number of reasons. For example, if your business sells a product that comes in an affordable model as well as a luxury model, knowing which customers fall within a high household income bracket will be helpful. Additionally, the way you engage with your audience may differ depending on their age. Certain types of messaging will appeal more to college-aged adults than senior citizens, for example, and they will likely have different pain points as well.

2. Geographic location

logo design

Segmenting your customer list based on where they live can be very helpful for a number of reasons. First off, you may have store-specific promotions. If you have multiple locations throughout the state or throughout the country, then you’ll want to make sure you’re targeting customers that can actually take advantage of it. Secondly, you may have products or services that are specific to certain parts of the country. For example, you may sell heavy-duty winter clothing. Even if you’re an online retailer, targeting customers who live in warm climates where it doesn’t snow will be ineffective.

3. Purchase patterns

Knowing when your customers are making their purchases and what they are purchasing can help you segment them into groups that you can target to improve sales even more. For example, some shoppers may be hesitant and may regularly leave products in their shopping carts without checking out. You could send them a special offer or discount code to help encourage them to see the purchase through. Grouping together customers based on when they make their purchases (on the weekend, in the evenings, on certain holidays, etc.) can help you time your interactions more effectively as well.

4. Device used

Tracking what devices your customers used to make purchases or to view products can be helpful in providing the right offers at the right times. For example, customers who are using mobile devices, such as smartphones or tablets, to make purchases are most likely doing it away from work since most people who browse during work hours do so on their computers.

These are just a few ways that you can implement customer segmentation to improve your ability to engage with existing customers using the data you’ve collected from them. Successful customer segmentation will greatly improve your marketing efforts as a result.

How Businesses Can Use a Blog To Strengthen Their Online Marketing Efforts

SEO Concepts

A Brief Guide to Sales Lead Generation

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While your ultimate goal, when it comes to marketing online, is to increase sales both in the short term and over the long term, increasing sales won’t be possible unless you generate leads. As such, the success of your inbound marketing efforts are going to revolve around your ability to generate new sales leads. Without new leads, you can’t obtain new customers, which means the growth of your business will be severely stunted. Keeping that in mind, the following is a brief guide to using inbound marketing to improve sales lead generation.

What Is Sales Lead Generation?

sales lead generation for business

Sales Lead generation refers to the process of identifying, attracting, and nurturing potential customers or clients for a business’s products or services. The ultimate goal of lead generation is to generate sales-ready leads that can be converted into paying customers.

A lead is basically a consumer (or company if you’re a B2B business) that shows some level of interest in the products or services that you offer. Engaging with a lead tends to be more productive than engaging with someone who isn’t a lead (for example, cold calling people from a list you’ve obtained or trying to hand out pamphlets to people about your product on the street).

Because you have a better chance at closing a sale when engaging with a lead, you’ll want to generate as many leads as possible. To do this, you will need to attract potential leads to your brand, whether it’s to your website or to your social media page, and find a way to convert them. This is done by giving them a reason to be interested in not just your products and services, but also your brand in general, and by encouraging them through calls-to-action to sign up to your email, give you a call, or fill out a form (to name a few examples).

Once you’ve captured your leads, you can nurture them through the sales funnel, eventually turning those leads into customers (and hopefully, loyal customers).

Ways To Generate New Sales Leads

The following are a few inbound tactics you’ll want to implement in order to generate new leads:

1. Create blog content

Setting up a blog and regularly publishing high-quality content that’s relevant to your brand is an excellent way to generate new leads for a number of reasons. The following are just a few ways that content can help generate leads:

trends in social media

Relevant calls-to-action can help capture leads who are reading your blog content.

Quality blog content builds brand authority, which increases the amount of trust the public has in you. This means that leads will be less hesitant to provide you with their personal information when filling out forms.

Quality blog content is more likely to be shared by your leads on social media, providing it with more exposure to more potential leads.

Properly optimized blog content can help bring more leads via organic traffic from search engines.

Related Article: How to Have a Successful Blog (Expert Tips)

2. Run PPC ads

PPC (pay per click) ads can be incredibly effective for attracting highly motivated leads. Many businesses use PPC ads on search engines like Google and Bing to find leads who are already in the advanced stages of their buyer’s journey and are looking for specific solutions to their needs or problems. PPC ads can help attract these leads and drive them to your website.

3. Offer free trials

Consumers who are looking for potential solutions to their problems or needs will be attracted to the opportunity of signing up for a free trial, especially if they are under no obligation to buy. It’s an excellent way to draw leads who aren’t quite sure what product or service they want to go with (in terms of brand) or even whether it will fulfill their specific need.

4. Engage on social media

Engaging on social media by taking part in community discussions or posting comments on relevant topics can help you attract leads. You can ev

en post contests that are relevant to your brand that require users to follow you in order to participate. Your followers are leads that you can continue to nurture through social media engagement and that you can drive towards your website via content and other offers.

5. Implement a referral program

An undervalued method for sales lead generation is by getting current customers to do it for you. You could implement a referral program that rewards customers for referring leads to your brand with discounts or other similar rewards.

As important as sales lead generation is, it’s not always about generating as many leads as possible. Yes, the more quality leads you to generate, the better, but not all leads are of high quality. For example, you can technically buy leads. The problem with this is that the leads you’re purchasing may not even be familiar with your brand, which means that they may not even have the problem or need that your solution is attempting to address. Focus on generating your leads organically and you’ll create a much better chance of converting them.

improve brand recognition

What is a Brand Story? Differentiating Yourself From The Competition

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With all the choices that consumers have in this day and age, just having a good product at a fair price point just isn’t going to cut it. Consumers don’t just care about the product (or service) they’re buying, they care who they’re buying it from, which is why your company’s brand identity is so important to your success. One of the important elements of your brand identity is your brand story. A lot of businesses mistakenly think that this is covered in their “about us” page on their website; however, your brand story is not the same thing as your company history but the goal of a brand story is to create a connection between the brand and the consumer, and to establish the brand’s identity in the minds of consumers. While your company history can be an important part of your brand story, your brand story involves the consumer as much as it involves your company and is absolutely essential in helping you to differentiate your company from your competition.

What Is A Brand Story?

A brand story is the narrative of your brand. It shouldn’t just provide information to the audience about who your company is, it should also tell consumers what your motivations are and should inspire an emotional reaction. For example, while the history of your company can play a role in your brand story, it’s arguably more important why you started the company than how you started it. This helps to get across your mission as well as your core values. Additionally, this allows you to address the consumer as a character in your story. The reason you started the company was to address a certain problem or need that your consumers have, after all.

Learn more about branding: Why Brand Development Matters and How it Works

There are dozens — if not hundreds — of companies that are similar to yours, whether they are competing directly with you or not. These companies may offer similar products that address similar needs to the same target audience. Simply saying that your products or services are better than theirs won’t get you far, even if you’re able to generate content that backs your statements. This is because consumers need to be able to connect with you on an emotional level. They want to relate to the brand that they choose. To do this, you need to differentiate yourself from your competition via your brand story.

A brand story makes it easier for consumers to connect with you due to the fact that storytelling has been an effective way to communicate messages and ideas throughout history. Using storytelling techniques in order to inform consumers about your company is going to make it much easier for them to stay engaged with you. There are several ways that you can do this. For example, you can position your company as the main protagonist whose goal it is to help the consumer or you can position the consumer as the main protagonist who must overcome an obstacle (a problem or need that the consumer has) with the help of your company (a solution in the form of your products or services).

When it comes down to it, creating a brand story helps differentiate your company from your competition while also making your brand more engaging for consumers, thereby making you more relatable on a personal level and more trustworthy as a result.

Creating Your Brand Story

Now that you understand what a brand story is and it’s importance, it’s time to develop your unique brand story:

  • Determine your company’s purpose

    What is your origin story? This doesn’t just refer to the date your company was founded, but why you decided to establish your business. What was your motivation? What is your mission? For example, maybe you realized that customer service within a certain industry was poor and you wanted to provide a better customer experience. Consumers want to know that there’s more to your company’s goals than just profit.

  • Understand who your audience is

    You can’t tell a story without an audience, and you need to know who you’re talking to in order to tell your story effectively. Your story should include your audience as a character, so you must know who your audience is. What are their main challenges, needs, and goals? Knowing this (along with more detailed demographic information) gives you a better understanding of how to tell an engaging story. It’s also why developing buyer personas is particularly helpful when it comes to your brand story.

  • Make sure your brand story remains consistent

    The products and services you sell need to align with your story. For example, if your main goal as a company is to provide an affordable alternative to a luxury product, then you can’t suddenly begin selling high-priced luxury items. Everything you do, from products and services to your marketing efforts, needs to align with your brand story. This means that you also need to maintain the same tone and messaging of your brand story across all platforms. A lack of consistency is going to hurt your brand identity and, in turn, hurt your trustworthiness.

  • Keep it simple

    Simple brand stories are easy for consumers to remember and make it easier for you to maintain consistency. If your story is too convoluted or long, you’ll lose the message and maintaining consistency across platforms becomes more difficult. It will also confuse your audience and help make your competitors’ brand stories appear more clear and well-defined.

  • Be authentic

    Make sure that your brand story actually represents who your brand is. Many companies try appealing to different audiences and adjust their story inauthentically to try making an emotional connection with them. This often happens if you don’t understand who your audience actually is. For example, if you run a clothing line that mostly middle-aged adults purchase but you want to break into the youth market, you might try to spice up your brand story to connect with a younger crowd by using younger slang and referring to pop culture or issues that you think they care about. However, consumers are smart — they can tell if a brand is being inauthentic and it won’t go over well.

  • Be personal

    Appeal to the emotions of your audience. You want them to feel something about your brand story. That’s why it’s important to be authentic about your motivations and your values. You should also make your audience part of your brand story so that it’s more relatable to them.

Your brand story is an important element of your brand identity and helps to emphasize what your brand’s message is. By creating a brand story and aligning your marketing efforts with that brand story, you’ll establish a foundation for who you are and what your company’s purpose is, thereby making it easier for consumers to relate and connect with your brand on a more personal level.

targeted advertising

How Does Targeted Advertising Work?

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Back before the Internet, it was difficult to escape ads. If you were watching TV, then you had no choice but to watch the commercials. However, because users have more control over what they view online, advertisements are easy to ignore. As a result, marketers are using targeted advertising to expose their ads to users who are more likely to show interest in their products or services. This reduces the chances that someone will ignore the ads. Let’s know more how this targeted advertising actually works.

How Does Targeted Advertising Work?

In order to target an audience that might be interested in a product or service being advertised, advertisers will use data collected on the user. This data can include demographic information as well as behavioral data. For example, if a person views a certain product on a website, their browser will submit this piece of data to third-party advertising networks. That information will be stored in a browser cookie, which is a snippet of code that shows sites that the person has viewed. When the person visits a different website that has the same advertising network, ads for the product the person viewed on the first site may show up. For example, if a person was checking out a new sofa on a furniture website and then visits a social media platform, like Facebook, they might find an ad for the sofa they were just looking at show up on their feed. This is a result of targeted advertising.

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Types of Targeted Advertising

There are several types of targeted advertising. The following are a few common examples:

  • Social media advertising – Many social media platforms will place advertisements in your feed or on the side of your pages. They have access to a lot of demographic information about its users that can help target different people.
  • Behavioral advertising – Many sites will use past purchasing decisions to advertise to their visitors. For example, Amazon often recommends different products based on the purchasing behaviors of its customers.
  • Search engine advertising – Search engine ads, such as Google AdWords, target users based on their search engine queries to match the keywords they use with those used by their ads.

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How To Use Targeted Advertising Effectively

While targeted advertising can be incredibly effective in helping you find an audience that has a need for the products or services you’re advertising, it does have one drawback: some people may be put off by the ad if it looks like you’re using personal information about them in order to target your ad. This can come off as an invasion of privacy, after all. Keeping that in mind, the following are a few tips on how to use targeted advertising:

  • Be transparent – Make sure that you let visitors know that you’re collecting data and how you are using that data. The more transparent you are, the less your audience will feel like you’re spying on them.
  • Create control – Although you’ll want to use the visitor data on your site to target your ads, you should provide users with a sense of control by implementing security features, such as SSL certificates, firewalls, DoS, and more. This lowers the chances of someone stealing user information and it helps protect visitors.
  • Don’t use sensitive information – You don’t need to use every bit of information you collect to target your ads. For example, you should avoid using information such as health conditions, race, relationship statuses, and sexual orientation to target ads.
  • Targeted advertising can be an incredibly effective way to market your products and services. This is because it helps you identify audiences that will find your ads relevant. This makes your marketing campaign much more cost-effective as a result.

data driven marketing

Should You Consider A Growth Driven Design Strategy?

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In this day and age, every business understands the importance of having a company website. Even local mom and pop shops have a web presence, whether it’s a basic website or a social media page. However, not everyone realizes that there are different ways to build your website. If your website is the foundation for all of your online marketing efforts, then consider implementing a growth driven design. It is true that when properly implemented, traditional website designs can still be very effective. However, growth driven designs have their own set of unique advantages worth taking a look at.

What Is A Growth Driven Design?

Traditional websites tend to be designed all at once. Meaning, once the website goes live, it’s finished–everything is complete. Growth driven design involves a more incremental process. It’s not completely finished once it launches.

Instead, you continuously work on the website, implementing design elements based on data collected from visitors interacting with your site. This allows you to design your website from top to bottom based on buyer observations which, thereby, improve your web design over time. Additionally, it prevents design elements from growing stale and eliminates the risk of being stuck with poor design choices.

Similar Article: Growth-Driven Web Design – Is It Right For Your Company?

Growth driven design

The Benefits 

The following are a few of the advantages to choosing a growth driven design:

Eliminate the need for massive overhauls – Traditional website designs often require complete redesigns after only a few years. Because a growth driven design requires that your website be regularly updated, major overhauls won’t be needed.

Meet the needs of your users – While traditional website design certainly makes use of some data, a lot of the design elements will no doubt be based on the personal preferences of those in charge of designing the site. Likewise, they may use elements that a competitor has used to great effect. However, your site design will be more effective if it’s tailored to what your users want, not what you want (or what your competitors use). A growth driven design is a user-driven one.

Launch your website quickly – It can take some time to launch a traditional website design. This is because once it’s launched, it’s done. Since a growth driven design requires consistent work on the website, it’s not expected to be finished once launched. This means that you can get it up and running much quicker.

 Support a goal-oriented strategy – Long-term marketing goals require constant work. Being able to consistently improve your website will make it easier to support the goals that you’ve established.

Make better use of your resources – There are certain choices that you may have made with a traditional website design that you’ll just be stuck with until you do a redesign. This ends up being a waste of resources, whereas with a growth driven design, you can change what’s not working.

Shift, pivot, or adjust on the fly – Not only does a growth driven design make it easy to make needed changes on the fly, it also makes it easy to change course should you shift in regards to your business goals or model.

Similar Article: 6 Web Design Principles to Increase Conversions

Implementation

There are three main stages when it comes to implementing a growth driven design. These stages are as follows:

Growth driven designStrategy – Creating a strategy for a growth driven design is not that dissimilar than creating a traditional web design strategy. You’ll need to identify your goals and what you want your website to achieve. You should also perform extensive research so that you can make as many data-backed decisions as possible in the initial stages of your site design.

Launch Pad – During this stage, you’ll launch a site that looks and performs better than what you have but that isn’t finalized. The launch pad is a foundation on which you’ll build your website. Start with creating a wish list that will help achieve your objectives. Narrow that list down to a list of priorities that need to be implemented from the start.

Improvement – The third stage is never-ending–it’s the stage in which your launch pad site goes live, data collection on visitors begins, features are added, and improvements are made based on that data.

One of the big advantages is the ability to continually adjust your website design based on how users are interacting with your site. This prevents your site from growing stale and makes it easier to meet the needs of your audience. While traditional web designs can still be effective, be sure to consider your website design options by looking into growth driven design as well.