What’s New With Google Analytics – How To Measure Your Audience

Google Analytics is one of the main tools that you should be using to track audience metrics because of the in-depth information it provides as well as the regular updates that Google makes to the continually improve the program. In fact, Google has already implemented several upgrades this year that will help provide you with more data concerning your website’s visitors that allow for more comprehensive user reports. Learn what’s new with Google Analytics by checking out the following updates made in 2018 so far:

1.  User-Focused Reporting

User-Focused Reporting is an update to the standard reporting provided by Google Analytics and can also be used in Lifetime Value, Cohort Analysis, and Active Users. The feature allows companies to look more closely at users who visit their websites multiple times instead of only being able to see the total number of sessions.

what's new with google

 

 

2.  User Explorer

User Explorer is a feature that provides detailed information for the top 10,000 users dating back to 2016 based on the life of their cookies. This data, which includes metrics such as bounce rate, revenue, amount of sessions, the average duration of sessions and transactions, can be incredibly useful.

what's new with google

 

 

3.  Audience Reporting

Audience Reporting is a feature that allows you to segment or target display campaigns in AdWords. Previously, there was no way to publish an Audiences Report in Google Analytics. This has changed with this update, allowing you to add them as a secondary dimension in custom reports, custom funnels and segments, thereby allowing marketers to view a cross-channel view of them.

what's new with google

 

 

4.  Conversion Probability

Conversion Probability is one of the most useful new tools that can be used in Google Analytics. Basically, it uses the data a company has on its website visitors as well as on past conversions to make a prediction on how likely a user will be to convert in the future. The Conversion Probability feature designates users with a number between 1 and a 100, with 100 being the most likely to convert. Companies can use these numbers to identify which users are worth remarketing to.

what's new with google

 

Learn more about what’s new with Google here!

Knowing what’s new with Google makes it easier for companies to track helpful metrics, thereby giving them the opportunity to make more effective adjustments to their marketing strategies over the course of their campaigns. These are four of the updates that Google has made to its Analytics tool so far this year.

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package design

5 Package Design Trends for 2018

Change happens quickly, and if you are caught unawares, you could be left with packaging that is outdated and stale. Recognizing and incorporating the following package design trends into your packaging ensures that your packaging is modern and beneficial to your image.

1. Minimalism

Minimalism, the use of elegant, streamlined, and visually simple packaging, never really goes out of style. There are numerous ways to achieve a minimalistic look, including using bold typography contrasted with stark white backgrounds, splashes of color on clean backgrounds, or a basic arrangement of simple shapes. If you incorporate this year’s top colors, including pink, purple, and color of 2018 PANTONE® 18-3838 Ultra Violet, you can make your minimalistic design modern and timeless, without isolating or overwhelming the viewer.

2. Go Bold

Color has always played an integral part in developing packaging and this year is no different. Use bold colors to evoke emotional responses in potential consumers and, consequently, impact their buying decisions. So, the primary color you use in your package design has a significant psychological effect on those viewing it, and you should choose it carefully. Be bold, but choose colors that represent the personality of your brand.

3. Handwriting and Handmadepackage design

Many consumers are looking for environment-friendly and ethical goods, including homemade items. Homemade products also create an emotional connection with the consumer, often evoking warm memories and nostalgia. The handmade package feel can be achieved through careful package design that includes text that looks handwritten. However, it is essential to ensure that your writing is clear and readable. You do not want to confuse or inadvertently mislead consumers.

4. Whimsy

Most consumers love goods that evoke positive childhood memories, or that engage their inner child. Using fun visuals, bright colors, and fantastic illustrations, including hand-drawn logos, is a great way to engage such consumers. Whimsy makes people smile and feel happier, so when your product packaging incorporates whimsy, you are creating this joyful connection between your customer and your product.

5. Eco-friendly

Going green is the best way to gain new customers and keep returning ones. It is not enough for your product to have eco-friendly credentials though; your packaging has to as well. Using packaging materials that are eco-friendly, biodegradable, and locally sourced is a great place to start. However, your design must also shout eco-friendly. Using earth-based colors in your packaging is one step, as are the inks you use in printing and the amount of packaging you use.

Incorporating these package design trends into your packaging will benefit your business in 2018. However, it is also important to employ them in a way that maintains your individuality and ensures that you are instantly recognizable to your audience, so using the same color scheme as you use in the rest of your marketing can be a great start.

 

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brand awareness

How To Drive Brand Awareness

Awareness, as we alluded to in our first article Using The Right Media Mix During Each Stage Of The Buyer’s Journeys, is a two way street. On the one hand your potential buyers become aware they have a problem that needs a solution, and on the other you as a marketer must boost brand awareness in order for them to find you, your content, and consequentially your products or services.

Brand awareness deals, in large part, with how familiar your customers are with your brand. In other words, how well do they identify with your brand name, its characteristics, your logo, or other things that strongly correlate to the products or services you offer. And while many major corporations have a significant hold on their respective markets with their branding, how can you as a marketer drive brand awareness? Let’s take a look.

Keywords and SEO

Your blog is the destination you want all prospective buyers to land on during their awareness stage, and keywords and SEO may as well be the road map to get them there. Getting found through search is the cornerstone of inbound.

As a matter of fact, the top 3 search results typically get 50% of the clicks which is exactly why you should strive to get your search results to the top of search engines. The search engine optimization game; however, is more of a marathon than a sprint and instant results likely won’t see your brand become the cream of the crop in the long run.

Correctly keywording your blog posts and your site as a whole will improve your company’s overall credibility which will in turn create trust between your brand and your site’s visitors. Additionally, SEO gives you a quantifiable, trackable avenue for your marketing by helping you see real data from your search results. For more on the nitty gritty of how SEO can boost your brand awareness, check out our blog post for how optimizing your website can lead to great results.

Keywords themselves will only get you so far, so let’s take a look at how to tie your target keywords into meaningful content via blogs.

Blogging

brand awareness

For small and large businesses alike, driving brand awareness starts with a healthy group of focused, educational content pieces in the form of your brand’s blog. Any successful blog starts by finding a topic that people are interested in. Add in a few internal links, some CTAs, and you’re mostly good to go. Here are a few of the finer points to a successful blog:

  • Proper Formatting – The meat of your blog is its content, so format it in a way that makes sense and helps your posts flow. Break the content up into short paragraphs for easier reading and intersperse some relevant offers and promotions throughout the body.
  • Attractive Titles – Titles should accurately and attractively reflect the body of the blog post. Keep your titles between 50 and 60 characters for search engines.
  • Pretty Pictures – Add some relevant pictures to your post to make it more eye-catching. Be sure to alt text the pictures in your blogs to help boost SEO.
  • Links and CTAs – Internal links help keep users on your page and help them take in more of your expertise. CTAs help convert visitors to leads through well-designed landing pages with offers as the end result for the user.
  • Consistency is Key – Regular blog posts with fresh content will keep your subscribers coming back to your brand. Start with one quality blog per week then expand as you feel comfortable.

While these tips are great foundational resources for your blog, tying them to your keywords is crucial to getting found organically via search engines. Once you’ve found a long tail keyword or group of keywords that work for your blog, it’s important to use those words naturally (generally 3-5 times) throughout the body of each blog post. Also, link similarly keyworded content to the keywords you use and connect the web of your websites SEO.

Check out this similar article about Blogging

Social Media

The final piece to brand awareness as it pertains to your buyer’s journey is social media. While social media is the last piece of the awareness puzzle we’re mentioning, it may very well be the first place your buyers land when seeking information to solve their problem.

Social media sites are some of the most indexed by search engines on the entire world wide web. With hundreds of millions of posts daily by businesses and individuals alike, social media is a crucial hub of activity for your content and your buyers. In all likelihood, ceteris paribus, your brand’s social media sites will be scrolled and indexed before your brand’s blog or website which makes brand awareness through social media all the more critical.

Posting on social media is an art and a skill that can be honed by knowing your buyer personas, what social media platforms they use, and what your goals for social media are especially as it relates to driving B2B sales. Tailoring your messages within those confines will make sure that the things you’re publishing are on point, relevant, and capable of converting interested parties into leads. Lead conversion in social media means attaching a meaningful CTA or offer to each of your posts to give your potential buyers the chance of becoming more aware of your brand through offers.

Next: Lead Nurturing During the Consideration Stage

In our next article we’ll move further down your sales funnel as we examine what happens during the consideration stage of your buyer’s journey including leveraging drip emails, marketing automation, and remarketing to move your buyers into the decision making stage.

 

successful blogging

 

 

Top Graphic Design Trends for 2018

With a substantial number of companies turning to the internet to market their businesses, it is harder to stand out from the crowd than ever before. However, knowing the graphic design trends that are most likely to occur in 2018 can put you ahead of the game.

1. Color Is Key

The key aspect of all elements of graphic design in 2018 is color – from multiple brand color schemes to the return of color gradients and the use of unusual color combinations. The colors you choose this year could make or break your web presence. The multiple brand color approach is already being piloted by companies like Dropbox. Rather than change their familiar and instantly recognizable logo, they introduced a new range of official brand colors including pink and purple, which are set to be central colors in design this year. It is worth noting that color of 2018 is PANTONE® 18-3838 Ultra Violet.

2. Image Authenticity

There has been a move away from stock images over the past few years, with businesses realizing that visitors and customers wanted and trusted authenticity. This move will increase this year with the winning pictures being carefully chosen, purposefully created, and impactful. Images that include photos of real people, which are really connected to your company are going to be essential, especially when it comes to your social media presence.

3. Think Fonts

 

In your written content, the focus of your font choice needs to be on providing a quality reading experience. However, the fonts you use in your design have multiple other purposes. One of these is to encourage an individual to stop scrolling and find out what you are all about. Graphic design trends for 2018 include using handwritten and bold fonts to create eye-catching features. Of course, color comes in here as well; fonts can be colorful, as long as the color engages and intrigues your visitor.

4. Getting to Grips with GIFs

GIFs are quite literally everywhere. While they are great fun, it is hard to see how they can be used seriously within your graphic design. However, while the GIFs you regularly share on your personal social media may not be right for the job, it is possible to create them specifically for your needs, website style, and your customer segment.

Design GIF - Find & Share on GIPHY

5. Brutalism Bares All

Although brutalism has been around for a while, it is set to be one of the significant graphic design trends of 2018. Clear lines, bold yet limited colors, and functional typefaces are at the heart of this approach. This striped-back approach does not work for everyone, and it needs to be used carefully, with the question, “Does this fit my brand story?” being repeatedly asked during the design process. Websites that use the brutalist style well include EPIC Ireland, particularly in their headers and menus; Fake Music; and Tennent Brown Architects.

From bright colors and 3D modeling to brutalism and flat graphics, if the trends of 2018 tell you anything, it is that there is no one right way to stand out from the crowd. It is about choosing the typography, color palette, and design approach that best encapsulate your brand, its image, and its story.

business story

 

 

increase SEO

Ten Ways to Use Google Trends to Increase SEO

Most people love free SEO tools. Google Trends is one of the most underused free tools; it is a place marketers can use to get their finger on the global pulse. Increase SEO using Google Trends in the following ten ways.

1.    Start Big and Narrow Down

The latest Google Trends dashboard is much simpler and allows you to explore various topics before narrowing down. Therefore, begin by entering a broad or all-encompassing keyword and then drill down. For example, the Worldwide feature allows you to focus on a certain market geographically. The word umbrella will peak at different times depending on the location. You can also filter your search by time selection and category, enabling you to increase SEO by targeting a wider region.

2.    Use Specific Search Options

Get advanced insights using options like image search, Google Shopping or news search. Digging deeper into your queries can increase your chances of identifying a new trend. You can also click Rising to see the top keywords.

3.    Context is Key

Google Trends operates in a relativistic manner. Today’s results are not compared with popular trends; rather, with the prior keywords you entered, meaning results vary according to various factors like timeframe. Therefore, never overlook the context and avoid personal blind spots when trying to increase SEO.

4.    Target by Location

A cursory use of the tool usually focuses exclusively on keywords. To get the most relevant results, incorporate location into your mix. Focus on specific and relevant regions and sub-regions.

Check out this similar article about SEO

5.    Trend Predictions

It is easy to identify trends that leave a trail, but that is not very helpful as most marketers are using that data. Predict trends to gain additional insights. Identify potential trends by filtering according to specific countries or categories. Today’s  health story may not be a headline on Google Trends; however, it may help you spot topics to watch out for.

6.    Use Long-Tail Phrases

It may be difficult to rank high on the SERPs for a phrase like “Caribbean Cruise”, but you can make it to the top of the search results using a long-tail variation of this phrase.

7.    Use Top Chartsincrease SEO

Click on the Top Charts icon on the upper left to view Google’s version of Billboard Top 100. Do not confuse it with the trends most individuals are seeing. You can sort between Most Searched and Trending to glean more relevant information.

8.    Video Optimization Data

For example, if you posted a video on YouTube about how to avail discounts on Caribbean cruises, you can switch from web to YouTube search to explore related topics and queries. You can also sort by Rising or Top to capture more YouTube traffic.

9.    Cyclical Trends

If you are optimizing your wedding boutique, even a simple search will reveal that most weddings do not compete with holidays. With some aforementioned strategies, you can determine a few additional keywords to carefully direct your future posts to better handle each cyclical trend.

10.    Avoid Misreading the Trends

Advanced and sophisticated use of Google Trends allows you to move a step or two beyond your current insight to determine if there are any blind spots. For example, never trust one snapshot to tell you the whole story; instead, get a broad view of different timelines to figure out what else is happening.

17 SEO MYTHS YOU SHOULD LEAVE BEHIND

 

 

Logo Design Trends For 2018

Your business logo encapsulates your business. In one simple graphic, your potential customers learn everything they need to know about you. Logo design done right embodies your brand, makes you instantly recognizable, and creates a timeless appeal.

One of the critical mistakes that businesses of all sizes make when designing their logo is following the wrong trends. Another is following trends too tightly, and not adding that spark that makes them stand out from the crowd. Do you remember when everyone decided to include pixilated images in their logo? But, can you name any of the individual companies that tried that?

logo design

Think Social Media

One of the key trends for logo design in 2018, is designing with social media in mind. Logos on social media need to be short, punchy, and fit neatly into a square field. That does not mean that square logos are the way forward; it just means that the finished logo should fit, and be visually balanced, within a square.

 

logo designConsidering Context

Designing your logo is not just about the logo itself, but also how it is presented to your potential audience. One trend that is gaining momentum, and which is likely to continue to do so into 2018, is placing your logo in a real-world context. That includes ideas such as showing the logo on wall signage, business cards, and stationery. Taking this approach creates a visual link with the audience, so when they then see your signage with your logo, they automatically think back to what they have seen, and read about that logo and therefore that brand.

 

Mindful Monogramslogo design

Monograms and single letter logos are ideal for social media. They play on a classic idea that has been placed on everything from letterheads to cufflinks for centuries. However, it can be challenging to make monograms and letter logos unique. If you are going to use your business initials to create your monogram, then be watchful of unintended words, shapes, and puns that can be created.

Making this type of logo stand out, and say something meaningful about your brand, can also be difficult. Colors, shapes, letter styles, and letter combinations need to be well chosen to ensure that you do not create a logo that looks just like everyone else’s.

 

logo design

Going Back to Basics

Logos that include geometric shapes and clean lines are set to be on trend in 2018. These logo designs come back into favor regularly because they are, when done right, elegant and timeless. However, you need to avoid these types of logos becoming over simplistic and boring. You also need to ensure that your logo design stands out; after all, there are only so many shapes and shape combinations that can be used to create a geometric design.

 

Bringing Back Colorlogo design

Working in a digital medium gives you unprecedented access to colors in tones and shades that have been near impossible to create or show in a logo before. This is one of the reasons why there has been a surge towards brightly colored logos. However, when using color, it is not enough to just use blocks of bright, intense colors. To stand out, your logo design needs to consider intensity, saturation, shades, fading, and mixing of colors. Moreover, the colors you use must still reflect your business and its brand.

Logo design trends are there to guide you in creating the perfect logo. However, the focus of your logo design must remain on designing a logo that represents your business positively and makes you both visible and memorable.

 

call to action phrases

 

senior living marketing

Why Marketing Automation Is Important In Senior Living Marketing Today

Experienced industry marketers have pointed out that marketing automation is the next generation of senior living marketing strategy. Without automation, senior living sales teams are missing opportunities to reach potential clients and key decision makers. And that affects your bottom line.

Marketing automation offers insights into the behaviors, interests, and needs of individual leads. That kind of information is critical when your sales team is trying to convert a lead into a move-in. If your sales team knows exactly what the lead wants, converting that person becomes much easier.

Why Automation Helps Increase Conversions:

You Can Personalize Your Communication

By tracking what your website visitors request about your property off your website, you can follow where that lead is at in their buying process. The more touch points you offer on your website, the more data you can obtain from your prospect. And that data makes it possible to market back to them on a personal level. This type of personalized communication makes a real difference in senior living marketing.

The Benefits Of Marketing Automation For Senior Living Communities

Move Your Prospects Through The Sales Process Faster

Helps seniors move through the sales process faster. Seniors, as well as their adult children, love to get timely responses to questions and content. Automation makes this easier by engaging interested seniors with relevant content and gauging their response. Quick engagement with high quality information will help the lead reach the decision point faster. And that is critical in senior living marketing these days.

Allows You To Nurture Your Leads To A Close

It is more than likely your prospect is looking at more than one senior living community. A carefully crafted set of emails will help to keep your brand top of mind and educate your prospect on your unique selling points. This helps nurture the lead further down the sales funnel. As they reach the decision-making point, you can provided targeted information and the option of contacting a sales person to talk further.

Provides Critical Insights into Individual Leads

Marketing automation software can track what web pages a lead has the most interest in and which offers they signed up for. This information offers critical insights into what is of most interest to the lead. One lead might be interested in a small single bedroom apartment and the social programs. Another lead might be interested in a larger unit and what healthcare services are available. The sales team can use these details in making their pitches and converting a lead into a move-in.

The power of marketing automation is the ability to gather information and nurture leads through the sales process. Then, the sales team can leverage and gather information to convert the sales-qualified lead into a paying resident. Making this critical link between marketing and sales is why marketing automation is so critical in the senior living market today.

senior living marketing

PPC landing pages

PPC Landing Pages and Other Trends You Should Know in 2018

As 2017 draws to a close, another exciting and interesting year of PPC marketing will conclude soon. PPC landing pages still hold strong, but the other trends in pay per click marketing are worth analyzing as well. That also means it is time to anticipate the future landscape and direction of paid search, with some help of the smartest guys in the industry. Voice search and artificial intelligence were two of the hottest topics in 2017, and it is likely that we will hear plenty more about them in the next year, as well as PPC landing pages.

In 2018, Ilya Cherepakhin predicts that PPC marketers will get pushed on two important fronts. They will unleash the intelligence and power of audience management and make inroads into voice search. Although there are other challenges, such as smart bidding automation, multi-channel attribution and cross-device analytics, he contends that voice search and audience management are likely to open up bigger frontiers for success, besides the good old PPC landing pages.

Voice search, though still evolving, cannot be overlooked. Marketers will have to rethink and devise new strategies for natural presence and PPC. This is because voice technology will tap into a considerably different kind of user behavior compared to that of an average mobile user. The use of existing mobile search technique will not be enough. It would be essential to have new and more relevant marketing objectives, reconsider the type of products and services that are more suitable for voice users, and come up with better mobile experiences for these users.

Artificial intelligence (AI) has been a buzzword in the current year. In 2018, it will become an even bigger element of marketing workflows. A lot has been said about Google introducing the use of AI for both conversion optimization and attribution modeling. However, over the course of 2018, use of Google’s AI is expected to skyrocket. Many bid management platforms have started to adopt artificial intelligence into their algorithms too.

Check out this article about Video Marketing

Although AI is driving better performance and outcomes, it is important to keep in mind that at the end of the day, human interaction is very crucial. Over-reliance on AI can lead to a few big shakeups. In 2018, we can continue to anticipate more improvements in the automation of PPC fueled by more sophisticated artificial intelligence and machine learning. What experts find most exciting probably is that PPC advertisers will have much more options compared to the past to leverage the technology. This is because it is getting integrated into many third-party tools.

It is also expected that more marketers will add long-tail keywords in their search account, and strive to better understand if there is sufficient difference between regular text searches and voice search to justify additional builds. Although experts guess that there would only be relatively small gains, plenty of marketers expect the incremental gains will make it easier for them to attain their 2018 goals.

According to Jeff Baum, an important trend for many PPC marketers to concentrate on in 2018 will be the adoption of machine learning. With upgrade to its ad rotation settings, smart bidding technologies, and the roll out of numerous smart display campaigns, Google has indicated that machine learning will be crucial for improving performance.

trends in social media

 

 

homebuyers

Meet The Newest Generation Of Homebuyers- Gen Z

A new generation is starting to make its presence known. That is Generation Z. They are entering the real estate market in growing numbers. Most are currently renting, but a growing number are looking to move into home ownership. Real estate professionals need to understand this new generation of homebuyers.

What Defines Generation Z?

Generation Z is defined as those born between 1995 and 2010. They are the generation that grew up with the Internet being common place. Currently, they are over 66 million strong, making them over 20% of the American population. This generation is ethnically and racially diverse. They are also the first generation to grow up with Internet access being the norm.

Home Builder Marketing Tips To Drive Traffic And Sales 

  • They want to own a home. Generation Z, like the generations older than them, think that home ownership is a major part of the American Dream. What makes them different is that many of them are looking to move to home ownership at a rapid rate, though their income levels are still at entry level figures. This drive to own a home is focusing many of them to prepare for home ownership early.
  • They want to belong to a community. Members of Generation Z love to have shared amenities. They like being part of communities. In fact, a full third of them are very involved with their community or neighborhood. This need to belong to a community is going to influence the neighborhoods they choose and the amenities they want.
  • They use social networking in the home buying process. This goes back to being the most technology connected generation. When looking for a home, to rent or own, they turn to their family and friends for help. They share the search process with friends and roommates at rates not seen in other generations. This shows why tapping into social networks is critical for tapping into this generation as homebuyers.

Homebuilder Marketing: Target Your Homebuyers With A New Media Mix 

  • They rent in smaller buildings. The reason for this trend is not completely obvious. However, some real estate experts speculate that it relates back to the need of many Generation X members to be part of their community. A smaller building offers better chances to meet neighbors and build relationships.
  • They use the Internet to do research and to put in rental applications. This is a natural extension of their social networking and comfort with technology. They “google” everything. Gen Z wants to put in applications online and they don’t want to have to go into an office to do it. They learn what they want from the Internet and use that information to make decisions on where they live.

Generation Z is starting to make their presence known as homebuyers. Their impact is going to be even stronger in the coming years. Learning what matters to this generation is the first step in helping them become homeowners, whether now or in the next few years.

homebuyers

brand loyalty

The Brand Loyalty Of Generation X

Consumers like certain brands. They develop a trust that the brand’s products are of the right quality and a good value. That trust, along with other positive emotions, causes consumers to develop brand loyalty, where they tend to buy certain products from particular brands now and into the future. How brand loyalty works depends on many factors, age and status in life being two.

It is critical to understand how a particular generation develops brand loyalty. The insights gained by this understanding make marketing to the generation in question much easier. Let’s look at Generation X for example.

What Makes Generation X (Gen X) Unique?

Generation X is usually defined as those born between 1965 and 1980. This generation sits between the much larger Baby Boomer and Millennial generations. Because they are smaller than those two generations, many marketers forget they exist.

Members of Generation X straddle a critical divide. They remember times when Internet access wasn’t the norm. They grew up with a more traditional business model. However, they also came of age at the beginning of the Internet revolution. They have adapted quite well, using the Internet in many of the same ways their younger Millennial siblings do. By straddling this critical divide, Gen X feels comfortable in both traditional and digital markets.

How To Develop Content To Build Customer Loyalty 

Opinions of Gen X vary greatly. As Gen X came of age, they were called slackers, loners, and apathetic. However, as Gen X emerged into adulthood, the descriptions changed. They are often called independent, dedicated, savvy, and innovative. Many of this generation grew up as “latchkey” kids, coming home to an empty house because both parents worked.

Because they came of age during a time of high unemployment and a stagnant economy, Generation X tends to be skeptical and cautious, with a bit of cynicism thrown in. They also look for lower price, high value options that are convenient.

Generation X and Brand Loyalty

In June 2015, CrowdTwist conducted an online survey of just over 1200 North American consumers between the ages of 18 and 69. Approximately 1/3 of the people who participated in the survey were part of Generation X. The results of this survey provided critical insights into how Generation X develops brand loyalty and how brands can retain that loyalty.

Due to this generation’s built in skepticism, brands have to work to gain their loyalty. High quality products and excellent customer services are two components that members of Generation X value. They also want brands that are authentic and trustworthy. They must be relevant and stay relevant. Brands must prove they have value. Marketing pitches and overt salesy advertising are two things that turn members of Gen X against certain products.

The good news is that Gen X tends to stick with the brands they love. Almost 50% of Gen X survey participants indicated they are extremely loyal or quite loyal to their favorite brands. Only 14.6% said they are quite willing or moderately willing to try new brands.

Takeaways

If you are targeting Generation X, you need to understand what it values if you want to develop brand loyalty with this age group. They can be cynical, skeptical and cautious. That requires a company to prove their authenticity and relevance. Gen X wants high value, cost effective options. They expect good quality products at affordable prices. They also love it when these deals are easy to find and easy to purchase.

Once your brand earns the loyalty of a Gen X member, that person is likely to remain a loyal customer for years to come.

brand loyalty