Creating a Brand with Social Listening and What Tools To Use

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Social media marketing is an important part of reaching today’s modern era customers. Setting up social media accounts that prioritize providing good content can be challenging. In order for your brand to stick out, you need to learn what your customers are looking for and how to provide them with that content. This is referred to as social listening. Those who have social listening strategies worked into their social media marketing gain an edge over their competitors.

Social listening plays a key role in growing your business and increasing your company’s brand trust with its customers. The good news is that the ability to operate social media channels and create engaging content is right at your fingertips. If you are looking for ways in which you can handle all the comments, likes, and messages on your platforms, fear not because we have a strategy for you.

The below content contains ways in which you can learn about social listening as well as tools you can use to make the process easier.

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What is Social listening?

Social listening is all about looking into your industry’s trends, comments, and content in order to gain insights into your brand experience. Social listening is critical for understanding how your customer feels about your brand which is commonly referred to as social media sentiment. Correctly using social listening is one of the most valuable ways to increase brand trust and create a loyal customer base. One good example of social listening is Netflix promoting a DIY sock that pauses the TV show. Netflix looked at what people were talking about on social media through comments, posts, and stories which lead to this creative invention.

Social Listening Tools

Keeping up with the constant change in social trends can be difficult. Thankfully, there are many different tools and programs that can help brands keep up with trends.

Sprout Social

Sprout Social is a premium service that helps brands and companies monitor data and trends on all social media platforms they are active on. It can also be useful for identifying social media goals that your brand can create based on the data. While Sprout Social is an excellent service and can help greatly with social media needs, they are more costly than some of the other social listening tools mentioned below.

HubSpot

HubSpot is a marketer’s dream program. Whether it be for creating inbound content, social media uploads, or advanced automation, HubSpot knows what tools a marketer needs. HubSpot has features that allow you to keep track of all social media posts, interactions, and total social media leads. 

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Learn more about social media campaigns here!

One of the big perks of HubSpot is the ability to easily work together with the sales team to use social media interactions as a step to making a sale. Furthermore, HubSpot is a free-to-use platform which makes it a must-have.

Also Read: Using HubSpot Lead Flows To Improve Conversion Rates

Hootsuite

Hootsuite is a service that allows users to view and interact with their social media followers in an easy and convenient way. Hootsuite’s dashboard is able to keep track of all social media interactions whether it be messages, comments, likes, or mentions without having to leave the service.

In addition, Hootsuite provides top-notch analytics and reports from all social media accounts in use. This, along with the convenient dashboard, makes Hootsuite a premium service that competes with the likes of sprout social. Therefore, the cost of the service is noticeably different than free services.

Buffer

Buffer is one of the more user-friendly tools on this list. The software application allows users to “buffer” social media posts on many accounts. The user interface is very clean and not as complicated as some other services. Buffer can respond to comments across many platforms. There is a free version available to use, however, the service will be lacking some features.

SEMrush

SEMrush is different from many of the other services mentioned above. The platform is well known for its keyword research and online ranking data. The ability to manage social media accounts makes SEMrush a valuable service to have. Want to manage all your social media accounts in one place? SEMrush has you covered. You can also use many of the SEO and keyword tools to help monitor your social media accounts.

Social listening can be tricky. Keeping up with so many accounts and followers is no easy task. Thanks to services like Sprout Social, HubSpot, Hootsuite, Buffer, and SEMRush, marketers are able to keep up with demand. Now it’s time for you to start social listening utilizing these tools. Are you ready?

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Innovative Video Strategies to Transform Your Senior Living Marketing

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When determining how to market senior living communities, you should be aware that the advent of digital technology has offered unprecedented opportunities to connect with potential residents and their families in meaningful ways. Video content is a particularly potent tool. It offers a dynamic and engaging way to showcase your community’s amenities, lifestyle, and values. With seniors increasingly embracing digital platforms, using video strategies to market senior living communities effectively is more crucial than ever.

three people talking video strategies

The Power of Video in Senior Living Marketing

Video content has the unique ability to convey messages in a more engaging and memorable manner than text alone. For senior living communities, this means the opportunity to truly showcase what makes your community stand out. Creating video content is just the beginning. To truly optimize these efforts and ensure they reach your target audience, strategic planning and execution are essential.

Engagement Through Authentic Stories

Leveraging the power of storytelling, videos that capture real-life experiences and testimonials from current residents can significantly impact potential residents and their families. By showcasing these authentic stories, your community can forge a deeper emotional connection, making it feel more inviting and relatable. These stories can highlight the day-to-day joys, sense of belonging, and supportive environment your community offers, providing a genuine glimpse into the quality of life that awaits future residents. This kind of content engages viewers. It also builds trust and confidence in your community as a place where their loved ones can thrive.

Educational Content

In the decision-making process for senior living options, seniors and their families often have numerous questions and concerns. These can range from financial planning and health care services to lifestyle and activity offerings. By creating and providing educational video content that addresses these topics, your community can position itself as a knowledgeable and trusted resource. This approach not only informs viewers but also alleviates concerns, making the transition to senior living seem less daunting. Informative videos can cover a wide range of subjects, including the benefits of senior living, how to prepare for the move, and what new residents can expect. This empowers families with the knowledge they need to make informed decisions.

Virtual Tours

In today’s digital age, the initial exploration of senior living options often takes place online. This makes virtual tours a critical component of your marketing strategy. Virtual tours offer potential residents and their families the ability to explore your facilities, amenities, and living spaces from the comfort of their homes. They provide a convenient and comprehensive view of what your community has to offer. These tours can highlight the unique features of your community, such as dining options, fitness centers, outdoor spaces, and social areas. This allows viewers to visualize themselves or their loved ones living there. By providing a virtual walkthrough, you can engage interested individuals early in their search process. This will make your community a frontrunner in their selection process.

man watching video

Leveraging Key Digital Strategies in Video Marketing

To ensure your video content reaches and resonates with your intended audience, consider incorporating the following digital strategies:

  • Optimize for SEO: Including relevant keywords, such as “how to market senior living communities,” in your video titles and descriptions can enhance your content’s visibility on search engines and platforms like YouTube.
  • Utilize Platforms like YouTube: YouTube for senior marketing is an invaluable channel for reaching potential residents and their families. It has a vast audience and offers a platform for your videos to be easily found and shared.
  • Update Your Website: Integrating video content into your website not only makes it more engaging but also helps with SEO. Ensuring your site incorporates essential website updates for senior living can improve user experience and support your marketing efforts.

Five Video Ideas to Enhance Your Senior Living Marketing

To help you get started, here are five video ideas that can effectively communicate your community’s unique offerings and values:

  • Virtual Tours: Virtual tours offer an immersive experience, allowing potential residents and their families to explore your community from anywhere. These tours showcase your facilities and highlight amenities. They also give viewers a taste of the daily social activities, making your community an attractive option.
  • Resident Testimonials: Videos featuring resident testimonials provide a personal look at the quality of life within your community. Hearing directly from residents about their experiences fosters trust and showcases the strong sense of community you offer.
  • Staff Introductions: Introducing your staff through video humanizes your community. Highlighting their expertise, dedication, and compassionate approach to care reassures families that their loved ones will be in good hands.
  • FAQs Answered: A video series that answers frequently asked questions helps demystify the process of moving to and living in a senior community. It addresses common concerns about senior living options, financial planning, and lifestyle changes.
  • Lifestyle Highlights: Share videos of social events, hobbies, and activities available within your community. They will demonstrate the vibrant, engaging lifestyle that residents enjoy. It invites potential residents to imagine being part of your active community.

For more inspiration and guidance on creating engaging video content, exploring video marketing ideas can offer valuable insights and strategies tailored to the senior living market.

Embracing the Digital Age in Senior Living Marketing

Digital platforms are becoming increasingly integral to our daily lives. Therefore, senior living communities must adapt and innovate to meet their audiences where they are. You should effectively utilize video content, optimized for both search engines and user engagement. This will allow you to significantly enhance your marketing efforts, reaching potential residents and their families in a way that is both informative and touching.

Ready to take your senior living marketing to the next level with optimized video content? Contact Us for a free consultation. Let’s explore how we can help you connect with your audience and showcase the best of what your community has to offer.

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5 Ways to Improve Your B2B Marketing Strategies

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B2B marketing can be a challenging endeavor, especially if you don’t have a clear cut marketing strategy in place. To have any hope of running a successful B2B marketing campaign, you’ll need to establish what your goals are. Once you’ve done so, you should implement marketing strategies that will support those goals and help you achieve them. The following are five B2B marketing tips that you should use to help improve your marketing efforts:
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1. Streamline Your Email Marketing

Effective email marketing is vital to your ability to convert subscribers into leads and leads into customers. It’s estimated that 81 percent of B2B businesses have an email newsletter strategy. In addition, 40 percent of businesses believe newsletters are the most important component of their content marketing efforts. To get the most out of your email marketing strategy, you need to streamline it. This means that you should segment your email list so that you can personalize your messaging and target subscribers more effectively. Doing so will help ensure that your email campaigns are relevant to your email list, making it easier to nurture your leads.

2. Enhance Your Online B2B Marketing Presence With SEO

SEO (search engine optimization) is essential to putting your business in a position to be found by potential B2B clients. Many businesses will begin searching for information or solutions through Google. If you have a strong SEO strategy in place, your website will receive more exposure on Google’s SERP (search engine results page). This will bring in more organic traffic from Google. To receive the most exposure on Google’s SERP, you will need to rank high on their page. Most people will click on one of the top three results and rarely ever go past the first page. By optimizing your website for SEO, you will boost your page rankings. The following are a few SEO factors that contribute to Google’s page rankings:

  • Keyword use

Keywords help provide Google with information about what your website content is about. You need to use keywords that are relevant to your content and that are competitive, meaning that you have a chance to rank well compared to other websites ranking for the same keywords. Your keywords also need to match your user intent to ensure that they are actually being used by people who are in your target audience. Finally, you’ll need to properly optimize your site using these keywords, such as by using them in your titles, headers, body content, anchor text, alt image tags, meta titles, and more.

  • User engagement

High user engagement indicates that the content is of high quality, which is why Google pays attention to certain factors that indicate high user engagement, such as social signals (shares and likes), comments, and backlinks.

  • User experience

User experience is another element that indicates quality. Technical issues, such as slow-loading pages, hinder the user experience. As such, you need to make sure your website is technically sound.

Difference Between Branding and Marketing

3. Know Your Audience

One of the ways in which B2B marketing differs from B2C marketing is that B2B clients are much more specific. B2C companies tend to have more general audiences that they can market to. Because B2B companies have to target a more specific type of client, you will need to figure out who exactly your audience is. To do this, you should develop your buyer personas. Buyer personas are representations of your ideal clients. They help you define the different types of clients that make up your target audience. You can then use your buyer personas to guide all of your marketing efforts. For example, when creating content, you can make sure that the content you’re creating is relevant to at least one of your buyer personas. Additionally, you’ll be able to make sure that you address your entire audience by making sure to create content that’s relevant to all of your buyer personas.

4. Measure Your B2B Marketing Online Performance

Not all of your b2b marketing strategies may achieve the success you were hoping for. However, the only way to judge your marketing performance is through various analytics tools to monitor key metrics. By doing so, you’ll be able to determine what is working and adapt accordingly. The ability to adjust your strategy mid-campaign can help ensure that you’re not wasting resources on tactics that aren’t effective. In the end, measuring your online performance is critical to achieving a high ROI on your B2B marketing.

5. Take Advantage Of Referral Marketing

Capturing leads and converting customers requires you to build trust. One of the best ways to build trust is through another customer’s referral. Implementing a referral marketing strategy can help you attract new leads through word of mouth of existing and past customers. To do so, you should give existing customers an incentive to provide referrals, such as a discount on a product or service.

These are five B2B marketing strategies that can enhance your marketing campaign. Keep in mind that you should continuously monitor and adjust your B2B marketing tips as needed. Doing so will help ensure that you’re not pouring resources into tactics that aren’t working out for you and will help you achieve a higher ROI in the long run.

Download Our White Paper Guide To Learn How To Perfect Buyer Personas For Your Business
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How to Use Hubspot to Connect Social Media Accounts and Flourish Relationships

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HubSpot is one of the many CRM (customer relationship management) solutions that is available on the market; however, it is also considered one of the best. There are many reasons why you should consider implementing HubSpot, from the many features available to the customization options. It can even make managing your social media presence easier and more efficient than ever before. This is because HubSpot lets you connect social media accounts, thereby allowing you to access your social media pages from one centralized location.

How HubSpot Increases the Efficiency of Your Social Media Management

When it comes to social media marketing, there is a lot to do. Maintaining your social presence typically requires daily activity. Not only do you need to regularly post content to each platform, but you also have to engage with users. Whether it’s by addressing comments, answering questions, or contributing to other posts and conversations, the engagement is important. Not to mention that you’ll want to use each social media platform’s analytics to monitor your brand’s performance over time.

All of this requires that you log in to separate accounts multiple times throughout the day. By connecting your accounts to HubSpot, you can do everything you need to do while remaining on the HubSpot platform. As a result, managing your social media presence will be much more convenient. You’ll also be able to stay on top of what’s going on with your social media pages, thereby allowing you to make changes andhubspot social media engage with followers in a timely fashion. Instead of bouncing around from one social media account to the other, you can optimize your time better.

What Can Be Done With Social Media?

The following are just some of the things you can do when connecting your social media accounts to HubSpot:

  • Publish new content – You can easily publish or share new content on any of your accounts from HubSpot with just a click of a button. In fact, you can even schedule when you want new content to be published. This means you can set up a publishing schedule for all your social media pages for the upcoming month and not worry about it.
  • Monitor your social mentions – Using HubSpot, you can track engagements with your brand automatically. Simply choose what keywords you want to track so that you can monitor social mentions. Not only does this allow you to have a finger on the pulse of your brand reputation and awareness, but it gives you a chance to respond quickly if there are ever any negative mentions.
  • Track relevant metrics – Monitoring the performance of your social media pages and of the content you’re posting is crucial to determining how effective your marketing efforts are. You can use HubSpot’s metrics to monitor your performance on various social media platforms.

Here are five additional reasons to use HubSpot for your business.

How to Connect Social Media Accounts

The benefits of being able to manage your social media accounts from one location are obvious. But actually setting up your HubSpot solution to be able to do so is a different matter. Fortunately, it’s not that difficult. The following are the steps you should take to connect your social media accounts to your HubSpot account:

  • Go to the main settings page on HubSpot.
  • Navigating through the menu, select Marketing and then Social.
  • Click on Connect account on the top right of the page.
  • Choose which accounts you want to connect.

Depending on the social media account you choose, you may have to take additional steps. For Facebook, Instagram, and LinkedIn, the process is pretty self-explanatory. For Twitter, you’ll need to authorize the app and then select whether you want all publishing data to be reported or just the data collected from posts published on Twitter through HubSpot.

Finally, if you’re connecting your YouTube account to your HubSpot account, you’ll need to make sure your account is a brand channel not set on private, and that you have at least one video uploaded.

Managing Your Social Media Accounts

Managing all of your different social media pages can be a challenge, especially if you have more than one social media account (which you should). However, maintaining your social presence is critical to your ability to keep followers engaged and to broaden your audience online. Fortunately, HubSpot makes it much easier, and therefore less time-consuming, to manage all of your social profiles from one centralized location.

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The Value of Marketing Automation in 2020

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As your organization expands, so will your marketing needs. Trying to keep up with all of your marketing tasks can be challenging. Common tasks include emailing leads, posting content on a regular schedule, responding to questions, and more. Many of these tasks are time-consuming, which can make getting everything done in an efficient manner can be tricky. Because of this very reason, you should consider the value of marketing automation.

The Benefits of Using Marketing Automation

Marketing automation refers to a software solution that automatically completes certain tasks based on your instructions. One thing that’s important to understand is that the value of marketing automation goes beyond saving time. As such, the following are a few examples of why you should consider implementing marketing automation tools:

  • Improve productivity

The amount of time that automation can save will help increase productivity. For example, you can use automation tools to trigger emails based on a lead’s actions. Such actions can include downloading something from your site or filling out a form. Since your marketing team doesn’t have to do these tasks, they can use their time to address more important tasks.

  • Reduce human errors

Requiring individuals to perform repetitive tasks over and over again will increase the likelihood that they will make an error. Such errors are natural when the task is mundane and time-consuming.  Automating such tasks can help remove human error from the equation.

  • Improve scalability

If you’re using automation, then your ability to handle a larger workload won’t be affected. Without automation, your team would have trouble handling a bigger workload (which could require you to hire more personnel).

  • Nurture leads more successfully

Using automation, you can make sure that your customer profiles are kept up-to-date. Automation tools can also help you score leads, thereby improving your sales enablement. Finally, automation can help you personalize engagement more, resulting in more effective lead nurturing.

  • Measure success more effectively

Measuring success is important to ensuring that your marketing efforts result in a high ROI. Automation allows you to monitor important KPIs in real-time. As a result, you can make adjustments to your strategy whenever you need to.

Marketing Automation and Trigger Words

Marketing Automation Tools You Should Use

There are many types of marketing automation solutions that are available.  The best way to choose an automation tool is to identify what your automation needs are. With that in mind, the following are some of the most popular automation tools currently on the market:

  • HubSpot

HubSpot is a CRM platform that you can leverage for its content marketing automation tools. For example, HubSpot has a workflow tool that lets you create highly customizable conditional workflows. Using HubSpot, you can set up automated email drip campaigns, segment your contact lists, score leads, and more.

  • Marketo

Marketo uses a Lifecycle Modeler tool that lets you automatically source and organize your leads. If you integrate Marketo with your existing CRM, it will use all of your contact data to automatically move your leads through the sales funnel. Additional features include precision targeting with smart campaigns, streamlined lead nurturing, and email marketing automation capabilities.

  • Customer.io

Customer.io is an email automation solution that you can use to create targeted messages based on how your customers interact with your business. The tool also lets you set up trigger actions using a set of predefined rules. Additional features include conversion tracking, customer profiles, in-context conversations, and A/B testing.

  • Userfox

Owned by AdRoll, Userfox is a SaaS automation solution focusing on email automation. The tool lets users set up triggers based on certain events to automatically send emails to their leads. It’s worth noting that the tool is primarily for tech companies.

  • Pardot

Pardot is a B2B marketing automation solution that belongs to the Salesforce ecosystem. Some of its many automation features include progressive profiling, email marketing, lead assignment, lead scoring, and more.

  • Ontraport

Ontraport is an all-in-one marketing and sales automation platform. The solution provides in-depth insight through its Campaign Performance Mode. Additional automation features include email automation, list segmentation, SMS messaging automation, appointment scheduling, trigger campaigns, and more.

  • InfusionSoft

InfusionSoft is a small business automation tool offered by Keap. It allows you to automatically capture and tag new leads, score leads, assign tasks, invoice clients, set up recurring payments, and schedule appointments.

Implement Marketing Automation Tools to Improve Your Marketing Success

Marketing automation tools not only help to improve the productivity of your marketing efforts, but they can also significantly improve their effectiveness. The value of marketing automation simply cannot be overstated. Because of this, you should strongly consider adopting one or more automation tools if you haven’t done so already.

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30 Ways to Boost Instagram Engagement & Following

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Looking for ways to boost your social media brand presence? Knowing how to increase brand engagement on Instagram, the latest and hippest social media platform app, is a great start. People are online all day due to working from home. Virtual shopping has risen due to restrictions and pandemic fears. As we have geared toward a more online world, your brand’s presence on the web is more important now than ever.

Why Instagram?

According to Forbes, 80% of Instagram users follow at least one business or brand, and 200 million users on Instagram visit business profiles daily. 70% of users turn to Instagram to look up a brand, and 60% learn about new products using Instagram. Now is the time to catch up with the competition that is already using these trends to their advantage.

Here is a compilation of our 30 best marketing tips for businesses to grow Instagram engagement and following in 2020:

Instagram Profile and Posting Habits

  1. Get to know the Instagram app and master how to use its basic features such as uploading posts and stories.
  2. Write a compelling Instagram bio and integrate it into your brand personality.
  3. Keep posts visually consistent to meet your brand’s style guide and tone.
  4. Incorporate categorized pinned stories on your Instagram page so it is easily navigable and can be used as a resource for sharing your brand identity to consumers.
  5. Optimize captions using brand hashtags and relevant hashtags with high popularity. (Determine if a hashtag is trending by typing the hashtag in the instagram search bar to see how many posts come up with the hashtag.)
  6. Use tools such as Hashtagsforlikes to optimize hashtags to use for your business sector.
  7. Create and promote a specific branded hashtag for a campaign. Encourage others to share the hashtag with it theming around a relevant, trending topic that consumers are passionate about.
  8. Use local hashtags and geotags on posts in order to attract local users on Instagram in a similar way SEO works for the web.
  9. Post consistently with both posts and stories, including videos, polls, and other interactive elements to keep followers engaged and entertained with your content. 
  10. Start conversations using Instagram stories stickers and polls.
  11. Schedule Instagram stories to generate more views.
  12. Keep in mind that 40% of Instagram videos do not have sound on, so ensure you caption relevant verbal content.
  13. Convert instagram followers into email subscribers by making your Instagram a business account and promoting your email subscriptions in your Instagram posts and stories.
  14. Monitor your tagged photos to ensure a good reputation, and un-tag your account on posts that are irrelevant or spam, so they do not appear on your profile.
  15. Add a link to instagram stories in order to generate website traffic.
  16. Use humor through gif’s and memes to execute your brand message through a creative angle.

Increasing your Instagram following

  1. Optimize SEO on instagram by paying vital attention to your Instagram handle and name. It is very important that your handle (@…) reflects your business industry. Try to make it short, sweet, and with relevant words. The account name should reflect the account handle and industry because it is what Instagram checks its searches against when users type a word or emoji in the search bar.
  2. Partner with micro influencers.
  3. Run a contest, giveaway, or raffle entry through your account page.
  4. Invest in Instagram ads, which targets customers with personalization and buyer persona techniques.
  5. Create “savable” content, or posts that are aesthetically pleasing, informationally useful or relevant. This will entice followers to save the content to their library and increases the chances of further brand awareness. Simultaneously, creating desirable content provides people a reason to continue following your page and share your content.
  6. Participate in popular conversations on accounts with high following and public relevance in order to get your instagram handle out there and quickly generate new followers.
  7. Encourage followers to re-share your Instagram stories through incentives of discount promotion codes and/or contests.
  8. Open up about your business with a weekly featured vlog of the day in the life of an employee, an interesting biographical picture and captioned story of the founders, or inspirational quote from the CEO.
  9. Follow relevant accounts and users following competition in your industry to gain followers back.
  10. Promote your Instagram on other social media accounts. Feature your Instagram account in your Twitter and Facebook bios, and make a post promoting your Instagram page with a link.
  11. If your Facebook has many likes or followers already, consider linking your Facebook and Instagram together to boost your Instagram following.

6 Social Media Trends to Follow in 2020

Keeping Track of your Instagram Performance

  1. Ensure your account is in business mode to automatically receive valuable insights and analytics on how your posts are doing.
  2. Regularly test and analyze new content to post to your Instagram.
  3. Use a free follower tracking app to regularly unfollow accounts that do not follow yours back in order to maintain a good follower/following ratio while continuously following new accounts.

We hope these 30 tips with various resources serve you well on your journey to becoming an Instagram lead-generation powerhouse. Happy “gram-ing”!

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