Caring Communities Webinar 2023

Caring Communities Webinar 2023

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WHO:

Caring Communities is a full-service insurance management company committed to the non-profit senior housing and care industry. They serve over 800 communities in more than 40 states and also have a centralized goal of connecting, sharing, and enriching those around them.

WHERE: Online Webinar

WHEN: June 20th, 2023

DETAILS:

The Caring Communities Webinar on Risk management is a great way for you to learn ways to protect and manage your organization. With already over 200+ registered attendees all across the U.S., there will be many opportunities to meet new people in the industry and get real-life perspectives on a very important topic.

Topic: 5 Strategies to Take a WOE Marketing Program to WOW.

President, Dan Gartlan will speak on the 5 Strategies to Take a WOE Marketing Program to WOW. During this session, those in attendance will have an opportunity to create measurable and attainable marketing objectives to clearly define elements that can affect their own organization. Moreover, this engaging session will explore interdependent strategies that focus on brand storytelling, SEO, and social media. You’ll learn cohesive and integrated strategies that work in combination to create the ideal platform for enhanced success, specifically focused on inbound-driven techniques.

Click here to learn more about Dan Gartlan.

Also in attendance will be Nicole Wagner. Nicole holds a Bachelor of Marketing with an Advertising focus from Western Michigan. She is an online marketing expert with extensive experience in all things internet related. She has worked extensively in the aging services industry. Nicole continues to share her knowledge through engaging presentations, seminars, and webinars on a variety of topics nationwide. She has received excellent feedback for her passion, insight, and motivational speaking. She has spoken at numerous conferences, such as AHCA/NCAL and LeadingAge. Although she will not have a presentation, she will be able to answer any question that arises during Dan Garlan’s presentation.

Click here to learn more about Nicole Wagner

To learn more about Caring Communities, click here.

Using Customer Segmentation To Improve Engagement

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Once a lead has made a purchase and has become a customer, your job isn’t over. The most successful businesses are those that turn their customers into repeat customers–and this requires you to continue building the relationships that you’ve already established through regular engagement. However, as your business begins growing, it’s going to become more and more difficult to keep track of all of your customers and to meet their individual needs. To deal with this challenge, you should implement customer segmentation.

What is Customer Segmentation?

The strategy behind customer segmentation involves using the data that you’ve collected on your customers, including the information that they have provided, their general behaviour on your website, the way they’ve engaged with you, and their purchase history, to divide them into different groups so that you can effectively target different groups within your audience at a time.

For example, if you sell pet food, then sending out a promotion for new dog food to customers who only own cats aren’t going to be an effective way to encourage them to make another purchase. If you’ve segmented your customers, you can send that same promotion to a customer that actually owns a cat or that has bought cat food in the past.

Customer Segmentation Examples

The following are a few customer segmentation examples to give you an idea of how to leverage your customer data to segment your customer lists:

1. Demographics

You can obtain customer demographic information via surveys and opt-in forms. This information can be helpful for segmentation for a number of reasons. For example, if your business sells a product that comes in an affordable model as well as a luxury model, knowing which customers fall within a high household income bracket will be helpful. Additionally, the way you engage with your audience may differ depending on their age. Certain types of messaging will appeal more to college-aged adults than senior citizens, for example, and they will likely have different pain points as well.

2. Geographic location

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Segmenting your customer list based on where they live can be very helpful for a number of reasons. First off, you may have store-specific promotions. If you have multiple locations throughout the state or throughout the country, then you’ll want to make sure you’re targeting customers that can actually take advantage of it. Secondly, you may have products or services that are specific to certain parts of the country. For example, you may sell heavy-duty winter clothing. Even if you’re an online retailer, targeting customers who live in warm climates where it doesn’t snow will be ineffective.

3. Purchase patterns

Knowing when your customers are making their purchases and what they are purchasing can help you segment them into groups that you can target to improve sales even more. For example, some shoppers may be hesitant and may regularly leave products in their shopping carts without checking out. You could send them a special offer or discount code to help encourage them to see the purchase through. Grouping together customers based on when they make their purchases (on the weekend, in the evenings, on certain holidays, etc.) can help you time your interactions more effectively as well.

4. Device used

Tracking what devices your customers used to make purchases or to view products can be helpful in providing the right offers at the right times. For example, customers who are using mobile devices, such as smartphones or tablets, to make purchases are most likely doing it away from work since most people who browse during work hours do so on their computers.

These are just a few ways that you can implement customer segmentation to improve your ability to engage with existing customers using the data you’ve collected from them. Successful customer segmentation will greatly improve your marketing efforts as a result.

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A Brief Guide to Sales Lead Generation

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While your ultimate goal, when it comes to marketing online, is to increase sales both in the short term and over the long term, increasing sales won’t be possible unless you generate leads. As such, the success of your inbound marketing efforts are going to revolve around your ability to generate new sales leads. Without new leads, you can’t obtain new customers, which means the growth of your business will be severely stunted. Keeping that in mind, the following is a brief guide to using inbound marketing to improve sales lead generation.

What Is Sales Lead Generation?

sales lead generation for business

Sales Lead generation refers to the process of identifying, attracting, and nurturing potential customers or clients for a business’s products or services. The ultimate goal of lead generation is to generate sales-ready leads that can be converted into paying customers.

A lead is basically a consumer (or company if you’re a B2B business) that shows some level of interest in the products or services that you offer. Engaging with a lead tends to be more productive than engaging with someone who isn’t a lead (for example, cold calling people from a list you’ve obtained or trying to hand out pamphlets to people about your product on the street).

Because you have a better chance at closing a sale when engaging with a lead, you’ll want to generate as many leads as possible. To do this, you will need to attract potential leads to your brand, whether it’s to your website or to your social media page, and find a way to convert them. This is done by giving them a reason to be interested in not just your products and services, but also your brand in general, and by encouraging them through calls-to-action to sign up to your email, give you a call, or fill out a form (to name a few examples).

Once you’ve captured your leads, you can nurture them through the sales funnel, eventually turning those leads into customers (and hopefully, loyal customers).

Ways To Generate New Sales Leads

The following are a few inbound tactics you’ll want to implement in order to generate new leads:

1. Create blog content

Setting up a blog and regularly publishing high-quality content that’s relevant to your brand is an excellent way to generate new leads for a number of reasons. The following are just a few ways that content can help generate leads:

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Relevant calls-to-action can help capture leads who are reading your blog content.

Quality blog content builds brand authority, which increases the amount of trust the public has in you. This means that leads will be less hesitant to provide you with their personal information when filling out forms.

Quality blog content is more likely to be shared by your leads on social media, providing it with more exposure to more potential leads.

Properly optimized blog content can help bring more leads via organic traffic from search engines.

Related Article: How to Have a Successful Blog (Expert Tips)

2. Run PPC ads

PPC (pay per click) ads can be incredibly effective for attracting highly motivated leads. Many businesses use PPC ads on search engines like Google and Bing to find leads who are already in the advanced stages of their buyer’s journey and are looking for specific solutions to their needs or problems. PPC ads can help attract these leads and drive them to your website.

3. Offer free trials

Consumers who are looking for potential solutions to their problems or needs will be attracted to the opportunity of signing up for a free trial, especially if they are under no obligation to buy. It’s an excellent way to draw leads who aren’t quite sure what product or service they want to go with (in terms of brand) or even whether it will fulfill their specific need.

4. Engage on social media

Engaging on social media by taking part in community discussions or posting comments on relevant topics can help you attract leads. You can ev

en post contests that are relevant to your brand that require users to follow you in order to participate. Your followers are leads that you can continue to nurture through social media engagement and that you can drive towards your website via content and other offers.

5. Implement a referral program

An undervalued method for sales lead generation is by getting current customers to do it for you. You could implement a referral program that rewards customers for referring leads to your brand with discounts or other similar rewards.

As important as sales lead generation is, it’s not always about generating as many leads as possible. Yes, the more quality leads you to generate, the better, but not all leads are of high quality. For example, you can technically buy leads. The problem with this is that the leads you’re purchasing may not even be familiar with your brand, which means that they may not even have the problem or need that your solution is attempting to address. Focus on generating your leads organically and you’ll create a much better chance of converting them.

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Illinois Healthcare Association’s Annual Convention & Expo

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WHO: The Illinois Health Care Association, founded in 1950 and governed by a 13-member board of directors, is a non-profit organization comprising of more than 500 registered and certified long-term care institutions and homes/programs for the developmentally handicapped across the state.

WHERE: BOS Center, Springfield, IL

WHEN: September 11-14, 2023

DETAILS: 

Each year, IHCA hosts the state’s largest convention and exhibition for long-term care professionals. This annual four-day event has over 100 instructional seminars on a variety of themes, as well as a thorough expo with exhibitors on the latest technology and services available to long-term care providers. Attendees are also encouraged to participate in a variety of engaging, peer-to-peer networking events.

Perfecting the Media Mix: Balancing Online And Traditional To Drive The Best ROI

President Dan Gartlan will speak on Perfecting the Media Mix: Balancing Online and Traditional to Drive the Best ROI. In this session, attendees will explore various media options, learn how each outlet meets a different need, and discover how multiple media channels can work together to drive brand awareness, understanding and generate leads. After this session, attendees understand how the media mix differs based on your objectives, target audiences and types of services and levels of care your community offers.

Click here to learn more about Dan Gartlan.

Digital Strategies to Online Lead Generation: How to Drive Demand:

Internet Marketing Director, Nicole Wagner will be presenting Digital Strategies to Online Lead Generation: How to Drive Demand. The session will discuss how to use online media, your website and content development to build an online presence that attracts the right audience and converts them into quality leads. Attendees will analyze their current online marketing programs and assess the strength of these programs. They will learn how to create a content program and web presence that helps them reach the right audience with the right message.

Click here to learn more about Nicole Wagner.

To learn more about IHCA’s Annual Convention and Expo, click here

For more information on scheduling Dan or Nicole for speaking, click here.

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What is a Brand Story? Differentiating Yourself From The Competition

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With all the choices that consumers have in this day and age, just having a good product at a fair price point just isn’t going to cut it. Consumers don’t just care about the product (or service) they’re buying, they care who they’re buying it from, which is why your company’s brand identity is so important to your success. One of the important elements of your brand identity is your brand story. A lot of businesses mistakenly think that this is covered in their “about us” page on their website; however, your brand story is not the same thing as your company history but the goal of a brand story is to create a connection between the brand and the consumer, and to establish the brand’s identity in the minds of consumers. While your company history can be an important part of your brand story, your brand story involves the consumer as much as it involves your company and is absolutely essential in helping you to differentiate your company from your competition.

What Is A Brand Story?

A brand story is the narrative of your brand. It shouldn’t just provide information to the audience about who your company is, it should also tell consumers what your motivations are and should inspire an emotional reaction. For example, while the history of your company can play a role in your brand story, it’s arguably more important why you started the company than how you started it. This helps to get across your mission as well as your core values. Additionally, this allows you to address the consumer as a character in your story. The reason you started the company was to address a certain problem or need that your consumers have, after all.

Learn more about branding: Why Brand Development Matters and How it Works

There are dozens — if not hundreds — of companies that are similar to yours, whether they are competing directly with you or not. These companies may offer similar products that address similar needs to the same target audience. Simply saying that your products or services are better than theirs won’t get you far, even if you’re able to generate content that backs your statements. This is because consumers need to be able to connect with you on an emotional level. They want to relate to the brand that they choose. To do this, you need to differentiate yourself from your competition via your brand story.

A brand story makes it easier for consumers to connect with you due to the fact that storytelling has been an effective way to communicate messages and ideas throughout history. Using storytelling techniques in order to inform consumers about your company is going to make it much easier for them to stay engaged with you. There are several ways that you can do this. For example, you can position your company as the main protagonist whose goal it is to help the consumer or you can position the consumer as the main protagonist who must overcome an obstacle (a problem or need that the consumer has) with the help of your company (a solution in the form of your products or services).

When it comes down to it, creating a brand story helps differentiate your company from your competition while also making your brand more engaging for consumers, thereby making you more relatable on a personal level and more trustworthy as a result.

Creating Your Brand Story

Now that you understand what a brand story is and it’s importance, it’s time to develop your unique brand story:

  • Determine your company’s purpose

    What is your origin story? This doesn’t just refer to the date your company was founded, but why you decided to establish your business. What was your motivation? What is your mission? For example, maybe you realized that customer service within a certain industry was poor and you wanted to provide a better customer experience. Consumers want to know that there’s more to your company’s goals than just profit.

  • Understand who your audience is

    You can’t tell a story without an audience, and you need to know who you’re talking to in order to tell your story effectively. Your story should include your audience as a character, so you must know who your audience is. What are their main challenges, needs, and goals? Knowing this (along with more detailed demographic information) gives you a better understanding of how to tell an engaging story. It’s also why developing buyer personas is particularly helpful when it comes to your brand story.

  • Make sure your brand story remains consistent

    The products and services you sell need to align with your story. For example, if your main goal as a company is to provide an affordable alternative to a luxury product, then you can’t suddenly begin selling high-priced luxury items. Everything you do, from products and services to your marketing efforts, needs to align with your brand story. This means that you also need to maintain the same tone and messaging of your brand story across all platforms. A lack of consistency is going to hurt your brand identity and, in turn, hurt your trustworthiness.

  • Keep it simple

    Simple brand stories are easy for consumers to remember and make it easier for you to maintain consistency. If your story is too convoluted or long, you’ll lose the message and maintaining consistency across platforms becomes more difficult. It will also confuse your audience and help make your competitors’ brand stories appear more clear and well-defined.

  • Be authentic

    Make sure that your brand story actually represents who your brand is. Many companies try appealing to different audiences and adjust their story inauthentically to try making an emotional connection with them. This often happens if you don’t understand who your audience actually is. For example, if you run a clothing line that mostly middle-aged adults purchase but you want to break into the youth market, you might try to spice up your brand story to connect with a younger crowd by using younger slang and referring to pop culture or issues that you think they care about. However, consumers are smart — they can tell if a brand is being inauthentic and it won’t go over well.

  • Be personal

    Appeal to the emotions of your audience. You want them to feel something about your brand story. That’s why it’s important to be authentic about your motivations and your values. You should also make your audience part of your brand story so that it’s more relatable to them.

Your brand story is an important element of your brand identity and helps to emphasize what your brand’s message is. By creating a brand story and aligning your marketing efforts with that brand story, you’ll establish a foundation for who you are and what your company’s purpose is, thereby making it easier for consumers to relate and connect with your brand on a more personal level.

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Effective Marketing Strategies: The Ultimate Guide To Building Brand Authority

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Establishing brand authority is invaluable when promoting your company, especially in the early stages. However, you need effective marketing strategies to pull this off.

The modern consumer relies on research, opinions, and reviews before purchasing a product. But when a customer trusts your brand, they become more receptive. This means they are open to repeat purchases with minimal marketing efforts –bridging the trust-loyalty gap.

Building brand authority requires resources, commitment, and planning. However, some strategies can prove more effective than others. Typically, marketers should focus on creating an image that resonates with their prospective customers. When consumers trust your brand, it’s easier to sell, cross-sell, and upsell your services or products. Here are some of the most effective marketing strategies to help you establish brand authority.

Launch a Responsive Website and Keep It Updated

website updates

Your website is a powerful and effective asset in your marketing tools arsenal, forming the foundation of your strategy. When people search for products and services, they start with online research. Therefore, a website creates the first impression of your brand.

It’s essential to set up a responsive website that ticks all the boxes to help your audience find the site. Once the search engines notice your website, potential customers can find your products and services. However, optimizing the website to ensure maximum user experience is prudent.

Simplify navigation and download for a seamless experience and ensure related products are easy to find. Similarly, the content must be authoritative and informative to ensure it covers all user queries. And since most people use mobile devices, compatibility is a critical consideration. But if you want to increase trust and recognition, include testimonials from past clients.

Video Marketing

Video is an in-dismissible marketing and sales strategy in the digital age. Video marketing uses motion pictures to promote your brand. Unlike written content, video educates the audience, boosts engagement, and helps your brand stand out from competitors.

You are missing a powerful marketing opportunity if your marketing strategies don’t include video. Studies show that 92% of businesses consider video a must-have strategy that ensures lasting results.

You can create virtual tours of your business or happy customers enjoying your products or services. Regardless of your choice, focus on quality and relevance to ensure maximum impact.

Strategic Digital Content Marketing

Content marketing is a vital and effective strategy for your business. However, creating high-quality content requires expertise, but it’s worth the effort. If you don’t have an in-house content team, you can outsource the service to third-party creators with a track record of delivering stellar results.

Besides helping search engines rank your site, quality content can convert prospects to loyal customers. Serious customers don’t need irritating popups or irrelevant information –they want to fulfill their search intent.

Most prospects on your website want relevant, high-quality, informative, and engaging content. Unless you ensure the content resonates with your target audience, visitors won’t spend much time on your website. Therefore, the content should grab visitors’ attention quickly and encourage them to interact with your site and learn more about your brand.

Ideally, the content should focus on the persona’s pain points and how your products can solve the problem. Similarly, avoid overemphasizing your brand and instead focus on the offer.

Leverage CRM Tools to Nurture Relationships

CRM software helps build and manage relationships with your customers. Businesses receive multiple leads from various sources, including phone calls, walk-ins, referrals, emails, social media, and websites. Building a great customer relationship ensures recurrent revenues from return customers.

Since every lead is a potential customer, it’s critical to group, monitor, and track the leads. Having a reliable system to nurture and manage leads throughout the funnel can improve efficiency.

Besides automating customer data and tracking the customer journey, CRM can provide insights and simplify follow-up management. Depending on your business needs, you can find appropriate CRM software to supercharge your marketing strategy.

Email Marketing

Email marketing offers a channel to communicate and engage with your customers. While inbound marketingis about building and nurturing relationships, email marketing establishes the relationships in your customer’s inbox.

But this doesn’t mean spamming your audience. You only send valuable emails to people who have granted you permission, and they can opt out of your email list.

While most email marketing tools are excellent, you need to plan and schedule your email broadcasts depending on the prospect’s position in the sales funnel.

email marketing

Since consistency is golden in email marketing and sales strategy, creating evergreen sequences is essential to engage customers at different stages in the sales cycle. You can start by offering freebies to establish and nurture relationships. Offering valuable information without asking for anything builds trust and makes your prospect receptive to future offers.

The emails should go out on a specific day of the week throughout your marketing strategy to ensure consistency. This helps demonstrate professionalism and discipline when delivering on your promise.

Establish Social Media Presence and Connect With Your Audience

Social media is more than a modern broadcast tool; at least 73% of businesses consider social media an effective marketing strategy. It’s an effective platform where you can interact with your prospects on a personal level and build lasting relationships.

Social media helps establish a bond with your followers and broadcast valuable content. Most importantly, you can interact with influencers in your industry. Collaborating with influencers can boost your content reach and brand visibility since you leverage a wider network.

Influencer social sharing can attract inbound links from other websites, which increases your domain authority. High-ranking domains get a higher feedback loop since you get more organic traffic.

Most social media platforms provide users with data about their followers. Similarly, social media analytics tools can offer deep insight into the best content for your audience based on their preferences and habits.

Bottom Line

Effective marketing strategies identify your target audience and prospective customers. Once you understand the buyer persona, you can create messages that resonate with their needs and demonstrate why your brand is better than the competition.

However, you’ll need patience and consistency before getting meaningful results. Regardless of your industry, you can implement proven strategies to boost brand recognition and authority and improve your bottom line.

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Difference Between B2B and B2C Marketing Automation

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Marketing automation offers a company the chance to centralize most of its marketing activities into a single software platform and to automate it to an extent. This centralization appeals to both B2B (business to business) and B2C (business to consumer) companies. However, the way B2B and B2C marketing automation works is different due to fundamental differences between the two groups.

Why Is Marketing Automation Between B2B and B2C Different?

Effective marketing addresses each customer’s individual goals and needs. This remains true whether the customer is B2B or B2C. Because these groups have differing goals and needs, the way you market to them has to be different. As a result, the following differences remain when you use marketing automation:

  • The marketing focus differs:
    • With B2B, the focus is on generating leads and keeping their subscribers engaged throughout the longer sales cycle.
    • With B2C the focus is on building the brand.
  • The tactics used are different:
    • B2B marketing delivers content that positions the company as an industry leader, while nurturing the lead in the sales process.
    • B2C marketing is about the customer journey and making data-driven recommendations for products or services.
  • The tone of the messages is different:
    • B2B messages are to targeted groups at different stages of the sales cycle.
    • B2C messages are more personal and highly relevant to the individual.

Top 5 Benefits Of Marketing Automation

How B2C Marketing Automation Differs From That of B2B

With all the differences between marketing to the B2B and B2C groups, it’s easy to see why their marketing automation needs differ as well.

  • Communication channels. While both B2B and B2C businesses rely on email for marketing, the B2C use other channels as well. Text messaging, push notifications and retargeting are just a few examples. The B2C marketing automation solution needs to handle these additional channels.
  • Data used. B2B consumers are businesses that have specific needs. Marketing data for this group would include approximate company size, industry, point of contact and specific needs. B2C consumers are individuals with specific tastes. Marketing data for this group includes age, gender, purchase history and frequently visited product categories.
  • Features needed. B2B companies need help with nurturing their leads through the sales cycle. They want features like lead scoring and integration with their CRM system. B2C companies want to retain the customers they get, so they want features like reputation management, retargeting and retention marketing.
  • Marketing focus. B2B marketing focuses building the one-on-one relationship. B2C is more about building the brand and building mass appeal.
  • Pricing. B2B automation is priced based on the number of contacts managed within the system. B2C automation is priced based on the volume of data. It is not uncommon for B2B automation to have only 100 contacts in the system while B2C has thousands.

Differences Between B2C and B2B Email Marketing

The differing approaches of B2B and B2C marketing lead to their different marketing automation solutions. Trying to substitute one strategy for the other is difficult, due to different features and pricing structures. If you need help finding the right solution for your business, contact us at Stevens-Tate.

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social media personas

Establishing Your Brand Personality Through Social Media Personas

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When setting up accounts and profiles on various social media platforms to promote your brand, remember that your competitors are also on social media. Simply posting content on multiple platforms isn’t enough to get your brand at the forefront, especially without a clearly defined social media persona.

Customers are nowadays looking for content that resonates with their needs. Research shows that 90% of consumers buy products from businesses that advocate for a cause they can identify with.

People love associating with brands that provide a personal, human touch. They would prefer to associate with a business that delivers on its brand’s qualities and values. If your business demonstrates reliability, commitment, loyalty, honesty, and longevity, it can better succeed in the competitive business landscape.

However, if your posts still miss the mark and don’t help your brand effectively reach its target audience, it may be because you haven’t clearly defined your social media persona. The persona sets you apart from the competition and gives your brand a voice.

It guides your social media marketing strategy, engagement with your target audience, and the content you post. This post will explain how to create a buyer persona to boost your social marketing strategy.

What Is Social Media Persona?

Social media personas are fictional profiles you can develop to represent your brand and target your customers. They combine qualities and characteristics that give your brand a distinct personality, including character, tone, voice, and approach. These factors are critical because they influence how customers interact with your brand.

Remember that your customers don’t read statistics about your brand’s performance and probably don’t care how many awards you’ve won. They care more about who you are and what your brand stands for, not your logo.

How to Create Your Social Media Personas?

Creating social media personas can help establish a consistent and familiar presence on your social media platforms. These personas must be authentic and align with the values of your organization. The process doesn’t have to be complicated, and you can find and build the perfect persona for your brand in a few steps.

The best practices to consider while creating these personas are:

 Identify Your Target Audience

The first step to creating a successful social media persona is to make the “ideal customer.” Who is it that your brand targets, and what are their demographics? It would help if you established the following factors:

  • Their gender
  • Age
  • Employment status
  • Income levels
  • Location
  • Home types
  • Relationship status

You may also want to research more information like their hobbies, goals and motivation, purchasing triggers, pain points and fears, and personality traits. For a more comprehensive persona, it would also help to find out the social media channels they actively use, the influencers they like to follow, and the hashtags they respond to regularly.

You can research this information through the following:

  • Your existing customer data available on your CRM, email lists, point of sale systems, and customer support systems
  • Your social media analytics, such as Facebook, Instagram, LinkedIn, and your website analytics
  • Collecting customer feedback through social media polls, emails, or surveys.

The goal is to create a brand persona that appeals to every segment of your target audience while aligning with your business niche.

Stay True to the Values Which Your Brand Wants to Convey

Once you have all the information you need to develop your brand’s perfect social media persona, determine the values you want to convey to your customers. Your content creation strategy should revolve around the following:

  • The unique selling proposition that sets you apart from other brands
  • How you want to portray your brand
  • What you want to offer your audience on social media
  • The kind of tone that typically resonates with your audience

Once you have answers to these questions, brainstorm a list of adjectives to describe your brand’s voice. Think of terms like professional, candid, passionate, authentic, relatable, bold, honest, and trustworthy. These will guide your brand’s personality when approaching the above factors. Staying true to these values is the easiest way to maintain consistency across all your social media platforms.

Choose Visual Elements Which Align with Your Brand Identity

In maintaining consistency across your brand, you also must include visual elements that resonate with your brand. Studies prove visuals are more effective in passing your brand message than words. Photos, videos, illustrations, and infographics can strengthen your brand and boost engagement with your audience.

Choose visual elements that embody your brand’s personality and create a strong brand image. Some tips for creating compelling visual elements that your audience easily recognizes are:

  • Creating a visual guide to ensure consistency, including colors, sizes, fonts, and file formats
  • Using unique visuals such as custom illustrations as opposed to stock images
  • Repurposing content such as customer feedback, product images, and blog posts

Stay Consistent Across All Platforms

Inconsistency is one thing that can kill your branding efforts on social media. Strive to stick to the persona you created across all your social media platforms. If your business description, tone, values, messaging, or brand image differs across the platforms, your customers will likely perceive your business as multiple entities. The result is lower engagement and fewer sales.

An effortless way to maintain consistency in your message is to develop a comprehensive voice and tone guide for your brand. It should appear on your blog, company website, social media platforms, email newsletters, and other touchpoints relevant to your business.

Your Social Media Personas Can Boost Your Marketing Impact

Creating a social media persona for your brand can take time. It also requires that you have the right tools and leverage teamwork for the best results. Once you do the groundwork, you will have a valuable tool to create compelling content.

That way, you can meet your customers right where they are and communicate effectively. Besides, you will improve your social media strategy for more personalization to increase overall conversion rates. A digital marketing agency like Steven & Tate can help you get your social media marketing strategy right. Talk to us for a consultation.

 

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How Does Targeted Advertising Work?

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Back before the Internet, it was difficult to escape ads. If you were watching TV, then you had no choice but to watch the commercials. However, because users have more control over what they view online, advertisements are easy to ignore. As a result, marketers are using targeted advertising to expose their ads to users who are more likely to show interest in their products or services. This reduces the chances that someone will ignore the ads. Let’s know more how this targeted advertising actually works.

How Does Targeted Advertising Work?

In order to target an audience that might be interested in a product or service being advertised, advertisers will use data collected on the user. This data can include demographic information as well as behavioral data. For example, if a person views a certain product on a website, their browser will submit this piece of data to third-party advertising networks. That information will be stored in a browser cookie, which is a snippet of code that shows sites that the person has viewed. When the person visits a different website that has the same advertising network, ads for the product the person viewed on the first site may show up. For example, if a person was checking out a new sofa on a furniture website and then visits a social media platform, like Facebook, they might find an ad for the sofa they were just looking at show up on their feed. This is a result of targeted advertising.

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Types of Targeted Advertising

There are several types of targeted advertising. The following are a few common examples:

  • Social media advertising – Many social media platforms will place advertisements in your feed or on the side of your pages. They have access to a lot of demographic information about its users that can help target different people.
  • Behavioral advertising – Many sites will use past purchasing decisions to advertise to their visitors. For example, Amazon often recommends different products based on the purchasing behaviors of its customers.
  • Search engine advertising – Search engine ads, such as Google AdWords, target users based on their search engine queries to match the keywords they use with those used by their ads.

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How To Use Targeted Advertising Effectively

While targeted advertising can be incredibly effective in helping you find an audience that has a need for the products or services you’re advertising, it does have one drawback: some people may be put off by the ad if it looks like you’re using personal information about them in order to target your ad. This can come off as an invasion of privacy, after all. Keeping that in mind, the following are a few tips on how to use targeted advertising:

  • Be transparent – Make sure that you let visitors know that you’re collecting data and how you are using that data. The more transparent you are, the less your audience will feel like you’re spying on them.
  • Create control – Although you’ll want to use the visitor data on your site to target your ads, you should provide users with a sense of control by implementing security features, such as SSL certificates, firewalls, DoS, and more. This lowers the chances of someone stealing user information and it helps protect visitors.
  • Don’t use sensitive information – You don’t need to use every bit of information you collect to target your ads. For example, you should avoid using information such as health conditions, race, relationship statuses, and sexual orientation to target ads.
  • Targeted advertising can be an incredibly effective way to market your products and services. This is because it helps you identify audiences that will find your ads relevant. This makes your marketing campaign much more cost-effective as a result.

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Should You Consider A Growth Driven Design Strategy?

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In this day and age, every business understands the importance of having a company website. Even local mom and pop shops have a web presence, whether it’s a basic website or a social media page. However, not everyone realizes that there are different ways to build your website. If your website is the foundation for all of your online marketing efforts, then consider implementing a growth driven design. It is true that when properly implemented, traditional website designs can still be very effective. However, growth driven designs have their own set of unique advantages worth taking a look at.

What Is A Growth Driven Design?

Traditional websites tend to be designed all at once. Meaning, once the website goes live, it’s finished–everything is complete. Growth driven design involves a more incremental process. It’s not completely finished once it launches.

Instead, you continuously work on the website, implementing design elements based on data collected from visitors interacting with your site. This allows you to design your website from top to bottom based on buyer observations which, thereby, improve your web design over time. Additionally, it prevents design elements from growing stale and eliminates the risk of being stuck with poor design choices.

Similar Article: Growth-Driven Web Design – Is It Right For Your Company?

Growth driven design

The Benefits 

The following are a few of the advantages to choosing a growth driven design:

Eliminate the need for massive overhauls – Traditional website designs often require complete redesigns after only a few years. Because a growth driven design requires that your website be regularly updated, major overhauls won’t be needed.

Meet the needs of your users – While traditional website design certainly makes use of some data, a lot of the design elements will no doubt be based on the personal preferences of those in charge of designing the site. Likewise, they may use elements that a competitor has used to great effect. However, your site design will be more effective if it’s tailored to what your users want, not what you want (or what your competitors use). A growth driven design is a user-driven one.

Launch your website quickly – It can take some time to launch a traditional website design. This is because once it’s launched, it’s done. Since a growth driven design requires consistent work on the website, it’s not expected to be finished once launched. This means that you can get it up and running much quicker.

 Support a goal-oriented strategy – Long-term marketing goals require constant work. Being able to consistently improve your website will make it easier to support the goals that you’ve established.

Make better use of your resources – There are certain choices that you may have made with a traditional website design that you’ll just be stuck with until you do a redesign. This ends up being a waste of resources, whereas with a growth driven design, you can change what’s not working.

Shift, pivot, or adjust on the fly – Not only does a growth driven design make it easy to make needed changes on the fly, it also makes it easy to change course should you shift in regards to your business goals or model.

Similar Article: 6 Web Design Principles to Increase Conversions

Implementation

There are three main stages when it comes to implementing a growth driven design. These stages are as follows:

Growth driven designStrategy – Creating a strategy for a growth driven design is not that dissimilar than creating a traditional web design strategy. You’ll need to identify your goals and what you want your website to achieve. You should also perform extensive research so that you can make as many data-backed decisions as possible in the initial stages of your site design.

Launch Pad – During this stage, you’ll launch a site that looks and performs better than what you have but that isn’t finalized. The launch pad is a foundation on which you’ll build your website. Start with creating a wish list that will help achieve your objectives. Narrow that list down to a list of priorities that need to be implemented from the start.

Improvement – The third stage is never-ending–it’s the stage in which your launch pad site goes live, data collection on visitors begins, features are added, and improvements are made based on that data.

One of the big advantages is the ability to continually adjust your website design based on how users are interacting with your site. This prevents your site from growing stale and makes it easier to meet the needs of your audience. While traditional web designs can still be effective, be sure to consider your website design options by looking into growth driven design as well.

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