holiday digital marketing

What’s Trending in Marketing For November 2023

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Welcome to our November 2023 edition of “What’s Trending,” where we bring you the most relevant marketing trends and insights. Stay informed and ahead of the game with our curated collection of marketing trends and reports in winter 2023.

Noteworthy Marketing Trends and News

The Guardian view on festive marketing: stop spending like there’s no tomorrow

In 1998, a British newspaper introduced “Black Friday” as a post-Thanksgiving shopping phenomenon in the US. Today, global spending on advertising during the festive season is predicted to reach a record £9.5bn. However, the environmental impact of promoting overconsumption is a growing concern. The Guardian explores the idea of banning or regulating ads to address misleading environmental claims. The Advertising Standards Authority (ASA) is criticized for its lax approach, with only a small fraction of environmental ad complaints investigated. Tightening regulations is proposed as a step toward aligning advertising with the urgent need for climate-conscious practices.

Microsoft Advertising Shares Holiday Season Marketing Playbook

Elf A SelfieMicrosoft Advertising provides insights in its Festive Holiday Marketing Playbook to help businesses enhance holiday sales. Key points include understanding the timing of revenue peaks around Black Friday and Cyber Monday, leveraging deal-seeking behaviors among consumers, and capitalizing on search for online and in-store purchases. The National Retail Federation predicts a 3-4% increase in US holiday spending. Advertisers are encouraged to align strategies with the ‘Cyber-5’ period and utilize search for targeted advertising. 

Popular cereal gets Bud Light treatment after sneaky marketing campaign

Kid Rock’s anti-Bud Light campaign, sparked by the beer brand’s association with a transgender model, has now shifted to target Kellogg’s-owned Froot Loops in Canada. The cereal faces a boycott after promoting equity, diversity, and inclusion on its boxes, urging kids to practice pronouns. Social media users criticized the move, with some accusing it of “woke indoctrination.” Froot Loops’ digital library, tied to the promotion, offers diverse topics for families. The backlash reflects an ongoing trend of brands facing criticism for perceived political messaging, following controversies like Bud Light’s partnership with a transgender model and Target’s transgender branding frenzy.

Find these articles interesting? You may like: Creating Successful Holiday Marketing Campaigns

Learning Marketing Trends and Ideas

Micro Moments: A New Consumer Behavior in Marketing

Successful businesses understand that consumer behavior in marketing does not stay the same. Consumer behavior changes based on a variety of factors, including new tools and ways of using those tools. The smartphone drastically changed consumer behavior in marketing. This happened somewhat recently, yet people already spend roughly 3.5 hours a day on their phones. The way that a person interacts with their phone is much different than how they interact with TV, magazine ads, or their computer. As a result, marketers must expand the ways in which they engage with consumers in order to continue capturing their attention. Continue to read here. 

Essential Website Updates for Senior Living Communities

According to a study by the Pew Research Center, as of 2021, 73% of adults over the age of 65 in the United States use the internet. This number has been steadily increasing over the years, highlighting the importance of a strong online presence for senior-focused businesses. This article will explore key website updates that senior living communities should consider. The goal is to stay relevant and provide the best possible experience for their audience. Continue to read here. 

The Brand Loyalty Of Generation X

Consumers like certain brands. They develop a trust that the brand’s products are of the right quality and a good value. That trust, along with other positive emotions, causes consumers to develop brand loyalty, where they tend to buy certain products from particular brands now and into the future. How brand loyalty works depends on many factors, age and status in life being two. It is critical to understand how a particular generation develops brand loyalty. The insights gained by this understanding make marketing to the generation in question much easier. Let’s look at Generation X for example. Continue to read here.

Download Our White Paper Guide To Learn How To Perfect Buyer Personas For Your Business

Recent Marketing Trends, Reports, and Updates

2024 B2B Tech Marketing Trends: The Year Of Authenticity 

As 2024 approaches, marketing trends point to a shift from traditional content to richer experiences, a return to genuine human interactions amid automation, and a move beyond numerical dominance in analytics. AI’s role may bring humorous hiccups, emphasizing the value of human intuition. Niche specialists are expected to dominate the influencer landscape. Return on investment will extend beyond financial metrics, and marketing strategies will shift away from linear funnels to dynamic customer journeys. Hyper-personalization is seen as a double-edged sword, requiring a balance between relevance and privacy. Success in 2024 involves revisiting core values and creating meaningful connections.

Ogilvy reveals key influencer marketing trends for 2024

The report cites how live streaming across social platforms will continue to be a critical medium. Sixty six percent of brands already report that creator-led content delivers more ROI than traditional ads. Influencers could see revenue opportunities through live streaming over traditional subscription models as more platforms integrate payment schemes. 

Predicting the top 5 digital marketing trends for 2024 

Over the past year, significant changes occurred in the digital marketing space: the DOJ’s antitrust lawsuit against Google finally going to trial, Apple’s iOS 17 introducing more privacy-centric features that upended the tracking status quo, the EU issuing multi-million-dollar fines against Criteo for GDPR violations, streaming TV overtaking linear TV in viewership, the collapse of MediaMath, Amazon’s impending launch of ads on Prime Video, and—finally—Disney and Spectrum agreeing to a revolutionary new model for linear TV programming and the ways that content providers and multichannel video programming distributors (MVPDs) work together. See the top 5 digital marketing predictions.

Read Article: What We Can Learn from Viral Video Marketing & Examples of How It’s been Successful

smart goal examples

How To Incorporate Smart Goals Into Marketing Plan Development

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Now, most of us have heard about how to develop SMART goals. But, how do you incorporate them into your marketing plan development?

A quick recap: SMART goals are those that are specific, measurable, attainable, relevant and time bound. This format makes it easier to see where you need to go and how to measure your progress. That’s why it’s perfect for your marketing plan development.

Making Your Marketing Plan SMART

Every plan must have at least one objective. In the world of marketing plans, the objectives usually include building demand for a product or service, maintaining current demand or shortening the sales cycle. The actual plan you put together works towards obtaining those objectives.

Setting high objectives sounds great on paper. But, when they are not specific, measurable, attainable, relevant or time bound, they become nothing more than marks on a page.

To avoid making paper goals, your marketing objectives themselves must be SMART. For example, let’s say your objective is to gain a 50% increase in market share in the next 12 months. That is definitely specific and measurable, but may not be attainable due to lack of resources or stiff competition. Relevancy depends on the size of the available market and how fast it is growing or not. Being able to grow that much in 12 months may or may not be possible depending on the market.

5 Smart Goal Examples For Business Development

Incorporate Smart Goals Into Marketing Plan

All of your objectives should be stated in SMART terms. Let’s say you want to increase the number of visitors to the Thingamajig product page on your website.

  • Specific: To increase the number of visitors to the Thingamajig web page by 25% over last quarter’s total.
  • Measurable: The total visitors last quarter was 2000, so the goal this quarter is to achieve a total of 2500 or more visitors.
  • Attainable: Increasing the number of visitors is definitely doable with increased spending in PPC ads and referral incentives for existing customers.
  • Relevant: The Thingamajig is our most profitable product. Ten percent of visitors to the website ultimately end up placing an order. Increasing the number of visitors to the Thingamajig web page has the potential of increasing the number of orders by 25% or more.
  • Time-Bound: The goal is to have this achieved by September 30th, so that we are ready to enter the Christmas season with a larger share of the Thingamajig market.

Also Read: SMART Goal Examples That Will Make You a Better Marketer

Going from a general objective to a detailed one is a major change. Here is what just happened:

  • General objective: “Increasing the number of visitors to the Thingamajig web page”
  • Detailed objective: “Increasing the number of visitors to the Thingamajig web page by 25%, or 500 more visitors, in the 3rd quarter, in order to generate 25% more orders and to obtain a larger share of the market during the upcoming Christmas season”

Applying SMART goal thinking to our marketing plan development will make all the difference in moving things forward. How can you incorporate it into your next campaign?

DOWNLOAD OUR GUIDE TO SUCCESSFUL TRADE SHOW MARKETING

Introducing the 4C Marketing Model and why you should follow it

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When it comes to marketing models, the 4P marketing model is the most traditional, business-oriented one — and the one you’re most likely familiar with. The 4Ps represent product, price, promotion, and place. For a more customer-oriented model, you may want to follow the 4C marketing model. The 4C marketing model was first proposed by Bob Lauterborn in an article published in Advertising Age in 1990. He saw it as a possible effective alternative. The following is a brief breakdown of the 4C marketing model, which consists of consumer, cost, convenience, and communication.

4Cs of Marketing

Consumer

First, you have to know who your target customers are and what their needs and wants are. The consumer should drive all of your marketing efforts from here on out. Having knowledge about your target audience makes it easier to create a product that fulfills a need in the market. This is where your buyer personas come in. Buyer personas represent your ideal customer and once you understand them, you better understand your target audience. This leads to improved communication with your consumers and gives them the sense that you understand them as well, leading to improved sales. Of course, the product is an important focus in any marketing model, but always remember the value of the consumer.

Cost

In the 4C marketing model, the cost evaluates the cost considerations from the buyer’s perspective. Determining the cost involves performing detailed research into what customers are able and willing to pay. Additionally, do research into the cost of competing products. The research will aid you in figuring out whether selling your product at a cost that customers are willing to pay will be profitable or not. You will also need to take into account the added costs of purchasing your product outside its sticker price. For example, how much customers will need to pay in taxes, shipping costs or transportation costs.

One thing that’s important to keep in mind is that the price point of your product isn’t what necessarily convinces consumers to purchase your product. A low price point won’t always drive sales, after all. In the end, it’s the benefit of your product that will help support its costs.

Communication

Communication refers to how you will engage with your customers. You will want to find ways to engage with your target customers to build confidence in your brand and your product. Customers want to know how buying your product will benefit them and that’s what you need to focus on communicating. You should focus on providing relevant information to customers in order to help them figure out what their problems, needs, or challenges are. This will then allow you to position your product as a potential solution. This requires that you ask your customers questions and listen to what they have to say. Communication is a two-way street after all.

Promoting products is all about saying what you have to say and hoping the customer buys it. Communication is about strengthening your understanding of your customers and building trust in your brand. One of the best ways to do this is through social media.

Convenience

Convenience focuses on how easy it is for customers to purchase your product. You’ll want to identify potential barriers and figure out ways to remove those barriers in order to improve customer convenience. For example, maybe a poor user interface is preventing potential customers from using your e-commerce site. Providing quality customer support to help make the purchasing process easier is also an important facet of improving convenience.

In today’s world, the consumer has more power than ever. As such, your marketing efforts will be more successful if you take a more customer-oriented approach. By understanding the importance and using the 4C marketing model, you’ll have more success targeting customers who are actually interested in what you have to offer. Not to mention that such an approach will help you build long-lasting relationships with your customers.

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relationship marketing strategy

5 Ways To Improve Your Relationship Marketing Strategy

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It may seem obvious, but building a business is a long-term effort. As such, it requires a long-term strategy. You can’t succeed by only making quick sales. You need to build a customer base — it’s the only way to not only grow, but to survive. Unfortunately, a lot of businesses assume that once someone has made a purchase, that customer is part of their “customer base.” This is not how it works — they usually do not become loyal to your brand after one purchase. You need to nurture them past the point of the sale, which is why you need to implement a strong relationship marketing strategy.

What is Relationship Marketing?

What is Relationship Marketing? Relationship marketing is a marketing strategy that focuses on building long-term relationships with customers, rather than simply making individual sales.

The Importance of Customer Retention

Keeping your existing customers is essential to your company’s success. As such, it’s important that you continue to build the customer relationships that you’ve established. If you don’t, they’re less likely to feel a sense of loyalty to your brand and will be more likely to jump to a competitor. If that’s not enough of a reason to put some effort into keeping existing customers, consider the following:

  • Repeat customers spend an average of 67 percent more per purchase than first-time customers.
  • It can cost up to 25 times as much to close a new customer than to keep an existing customer.
  • Increasing your customer retention by as little as 5 percent can boost your revenue by as much as 25 to 95 percent.
  • Existing customers will refer other leads to your business.

As you can see, customer retention is important. The best way to increase customer retention is by implementing an effective relationship marketing strategy.

Similar Article: Improve Your Marketing Strategy By Asking These 4 Questions

How To Improve Your Customer Relationship Marketing Strategy?

The following are a few tips to help you strengthen your relationship marketing strategy for increased customer retention.

1. Improve Your Customer Service

Poor customer service is going to result in a poor customer experience, making customer retention more challenging. Providing good customer service should be the foundation for any relationship marketing strategy. If your customers have questions, concerns, or even complaints, your customer service should be able to engage with them immediately to provide a solution or to provide helpful advice.

Besides making sure your customer service reps are friendly, respectful, and know how to handle every kind of situation, they also need to be easy to reach. There’s nothing more frustrating for a customer than being unable to reach customer service. Make it easy for customers to reach out through multiple channels, including phone, email, text, social media, and a live chat feature on your website. You want to be able to help your customers no matter where they are.

2. Listen To Feedback


Listening to feedback from existing customers can help you improve the customer experience. Doing so will help improve your ability to nurture customer relationships in the future. Not to mention that by showing existing customers that you care about what they think and actually do something with the feedback you collect, you help build trust in your brand. Don’t just listen to complaints when customers have them either — go out of your way to ask for feedback. You can do this by asking for specific feedback on social media or by emailing surveys to customers after they’ve made a purchase.

3. Create Content Targeting Existing Customers

As far as content marketing strategies go, a lot of companies focus solely on attracting and nurturing new leads. Don’t forget about your existing customers! The content you create can still be useful to them if you actually target them. Create content that better informs them about the problems you know they have. Use it to educate them about their purchases so that they can get the most out of them.

How To Develop Content To Build Customer Loyalty

4. Embrace Email Marketing

You should have information about existing customers that you can use to improve how you segment your email lists. This should allow you to email existing customers content that is more relevant to them and to potentially identify relevant cross-selling or up-selling opportunities that you can email to them. Email is a great way to nurture your customers and to keep your brand at the top of their minds.

5. Implement A Loyalty Program

A loyalty program rewards repeat customers. This provides them with an incentive to continue doing business with your company. With a loyalty program, customers are more likely to make additional purchases and are less likely to jump ship to a competitor.

A good relationship marketing strategy is vital when it comes to customer retention. Use these tips to strengthen your relationship marketing strategy so that you can nurture existing customers, increase brand loyalty, and generate more sales as a result.

buyer persona guide for business

SEO for Creatives: Optimizing Visual Content for Search

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Visual content plays a crucial role in capturing and retaining the attention of online audiences. Whether you’re a photographer, graphic designer, artist, or any other type of creative professional, it’s essential to understand how to optimize your visual content for search engines; also knows as Creative SEO. This not only helps your work get discovered by a wider audience but also establishes your online presence as a creative authority. Below, we’ll explore key strategies for optimizing visual content for SEO. 

Creative SEO Strategies Focusing on Images and Videos:

Optimize File Names 

Before uploading images or videos, rename the files to include descriptive keywords. For example, instead of a generic filename like “IMG_12345.jpg,” use something like “landscape-painting-by-artist-name.jpg”. This small but effective step can improve your content’s search visibility. Another tip is I like to label files with their purpose at the front of the file names so they stay together when sorting alphabetically, making it easier to locate files. An example is “slider_landscape-painting-by-artist-name.jpg”. 

High-Quality Images and Videos 

The foundation of any successful visual content is high-quality media. Ensure your images and videos are clear, well-composed, and relevant to your target audience. High-resolution images not only enhance user experience but also signal to search engines that your content is valuable. 

Optimize Image and Video Metadata 

Metadata refers to the information embedded within your media files. This includes details like title, description, tags, and copyright information. Make sure to include relevant keywords in these fields to improve search engine visibility. 

Utilize Image Sitemaps 

An image sitemap is a file that provides search engines with information about the images on your website. It helps search engines understand the context and relevance of your visual content. You can generate and submit an image sitemap through tools like Google Search Console. 

Alt Text and Descriptions 

Alt text (alternative text) provides a textual description of an image or video, which is important for accessibility and SEO. Describe your visual content in a concise and accurate manner, incorporating relevant keywords. Additionally, provide detailed captions or descriptions wherever applicable. 

Mobile Optimization 

With an increasing number of users browsing on mobile devices, it’s crucial to ensure your visual content is optimized for mobile viewing. Use responsive design principles to ensure your images and videos display correctly on various screen sizes. 

Want to learn more about mobile optimization? Read this article.

Page Speed and Compression 

Fast-loading pages are favored by both users and search engines. Compress your images and videos to reduce file sizes without compromising quality. This can significantly improve page load times, which is a known ranking factor for search engines. You can test your site speed with tools such as GTMetrix.  

General Creative SEO Strategies:

Keyword Research 

Just like with written content, keyword research is vital for optimizing visual content. Identify relevant keywords and phrases that potential viewers might use to search for your type of creative work. Tools like Google’s Keyword Planner can help you discover popular and relevant keywords. 

Social Media Integration 

Sharing your visual content on social media platforms can boost its visibility. When posting, make sure to include relevant captions and hashtags. Social signals, such as likes, shares, and comments, can indirectly influence your content’s SEO performance. 

Monitor and Analyze Performance 

Regularly monitor the performance of your visual content using tools like Google Analytics. Track metrics such as page views, engagement, and conversion rates. This data can provide valuable insights into what works best for your audience. 

Optimizing visual content for search engines is a crucial aspect of a successful online presence for creatives. By following these strategies, you can increase the visibility and accessibility of your work to a wider audience. Remember that SEO is an ongoing process, so regularly review and update your visual content to stay competitive in the digital landscape. 

17 SEO Myths
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Maximizing Email Personalization

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Black Friday is one of the largest shopping days, where consumers buy everything from electronics and household items to software, services, and subscription plans. Whatever product or service you sell, Black Friday allows you to market your business and reach as many prospects as possible. But how can you maximize Black Friday sales? One obvious answer is to tap into the power of email personalization.

For many years, many “marketing gurus” have predicted the end of email marketing, but despite the efforts to market its downsides, email marketing remains relevant and more effective than ever. The beauty of email marketing is that you get to reach a more targeted audience. Plus, if you personalize your emails well and sell a real solution to a real problem, converting prospects to customers is cheaper and faster than the other marketing techniques.

In the sections below, we’ve discussed some of the most effective email personalization techniques you can implement to increase Black Friday sales.

Embrace Email Segmentation 

Imagine creating one generic email and sending it to 500 business prospects, i.e., without adjusting anything from the subject line to the closing paragraph. Now, suppose you categorize your prospects into five groups and create an email list for each. And for each category or group, specify the key attributes, such as what sets that group apart.

A perfect example would be categorizing prospects based on age, gender, personal preferences, location, etc. This will allow you to target each email list with a personal touch instead of using a generic email that addresses everyone.

Consider using some marketing automation tools to personalize communication with your customers. Here, you will gather data from your site visits and opt-in forms and use that input to segment your email list further or even feed more relevant information into the various relevant groups.

After successfully segmenting your email list, you can easily and conveniently target your market demographics and increase the odds that those prospects will respond to your email. From then, you can redesign your email campaigns and optimize your marketing to nurture those leads properly.

Use Personalized Content and Messaging 

Segmenting your emails and grouping prospects isn’t a silver bullet in the email marketing niche. You still need to personalize the content you’ll be sending these prospects, and that’s where the real email personalization comes in.

Creating personalized content for each group of prospects ensures you are engaging them at a deeper level. How you will target young prospects in their mid-20s will differ from how you’ll target the older prospects enjoying their retirement.

Effective email personalization lies in how the message is conveyed and the intent of that particular message. Still, personalized content doesn’t exist in silos. There’s a need to deploy other email marketing tactics, such as user-generated content, to enhance the personalization aspects of your email marketing campaigns.

Besides helping you connect easily with prospects, personalized content and messaging allow you to understand your customers better. During the research phase, you might discover that a particular group of prospects prefer certain products over others. This will save you a lot of time and money you could spend with generalized marketing tactics.

Instead, you’ll focus on giving them what they want, removing too many choices for them and replacing that with specific and tailored reasons to take action. And the best part of personalizing your content and messaging? Your prospects are ready to help you succeed – In fact, 83% of consumers are willing to share data to facilitate more personalized experiences, according to a recent Accenture Pulse Report.

Optimize with Mobile

Current statistics show that nearly 6.92 billion people use their smartphones to access the internet. That is a whopping 86.3% of the world population. If your email marketing strategies are to take shape and yield positive results, you should target prospects through their smartphones.But what does that mean when you send an email not optimized for mobile? Or, even worse, send a plain email without any design considerations? Well, the results won’t be impressive, no matter how consistent you are with your marketing.

People are becoming wary of random emails and are ready to dodge any direct notifications or messages in their inboxes. And that’s especially true for poorly-delivered emails. But as much as people don’t like to be sold, they still want to buy the products and services that resonate well with them.

One way to make your products and services more appealing to prospects is to deliver them using a well-designed email optimized for mobile. Check if the email has a subject line with the right number of characters, a pre-header text, some graphics, and a great CTA.

Once you incorporate mobile-friendly emails into your overall mobile marketing strategy, you will reach as many prospects as possible, increasing the chances that they will open the email and take the desired action.

Try Episodic Content 

The term episodic content means content published as a series of posts. An example would be content about a broad topic broken down into episodes or chapters. This marketing technique often helps avoid information overload and allows prospects to choose their adventure trail.

With email marketing, you can break down your personalized content into relevant chapters. You can then deliver these chapters to your customers regularly, allowing them to learn and build relationships with time.

The goal is to build on previous emails and focus on delivering value to your prospects. With time, you’ll have greatly impacted your prospects, and they will be open to doing business with you.

Final Thoughts 

Boosting sales on Black Friday takes a lot more than running some timely email campaigns and giving away insane discounts and offers. What you need to have is an email marketing strategy that’s robust enough to guarantee success.

Depending on your specific type of business, you may need to combine various email marketing techniques to guarantee success. Remember, not all strategies will work for your unique business, so try as many options as possible before picking the best.

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mobile optimized website

The Importance of Having a Mobile Optimized Website

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More and more people are using mobile devices, such as smartphones and tablets, to surf the web. At this point in time, more people are using their mobile devices to perform searches than they’re using computers. Roughly 60 percent of organic search engine visits occur on mobile devices in the U.S., according to Statista. This means that if you have a website, then you should consider optimizing it for mobile use. In fact, not having a mobile could actually be detrimental to your marketing efforts.

What is a Mobile Optimized Website?

You need to understand the differences between a mobile friendly site and a mobile optimized site. A mobile friendly website accurately displays on smaller screens. It usually appears as a smaller version, although it may not always work perfectly on touchscreen tablets. It should, however, still be functional. Mobile friendly websites also have features such as text-based phone numbers or email addresses that can trigger direct calls or email messages via mobile devices or slideshows and image rotators that function without Flash support.

While a mobile friendly site helps ensure your site functions on mobile devices, mobile optimization goes a step further. A mobile optimized site reformats itself for mobile devices. It not only makes sure to properly display on smaller screens, but also makes the site much easier to navigate. It reformats content, displays larger navigation buttons and optimizes images according to screen size.

25 Website Must Haves

The Benefits of a Mobile Optimized Website

Responsive design helps ensure the mobile optimization of your website. This tends to cost more to develop, but it ensures the mobile optimization of every aspect of your website. This will provide significant benefits over the long run. The following benefits result from a mobile optimized website:

Improve your user experience

User experience is essential. If you don’t provide a good user experience, visitors will leave and they won’t return. The mobile experience is much different from the computer experience. Visitors need to be able to read your web pages with ease, click links without zooming in, and navigate your site on a smaller screen. Without mobile optimization, users often struggle to read or navigate websites on mobile devices.

Improve website speed

When you optimize your website to meet mobile standards, then your website should load quickly. Websites that aren’t properly optimized for mobile often take a while to load, especially when they use Flash elements. Mobile users simply aren’t going to spend time on your site if they can’t get your pages to load. By improving the speed of your site, you’re more likely to keep visitors on your site for longer periods.

Increase user engagement

A mobile optimized website increases the likelihood of engaging your visitors. This is because visitors will spend more time on your site navigating through content. They will also be able to interact with your site, whether it be by liking content, clicking on CTAs, or even contributing to your comment sections.

Learn more about mobile with these Mobile Marketing Strategy

Increase average time on site

When you provide a good user experience to mobile users, they will end up spending more time on your website. The longer they spend on your site, the more likely they are to convert or return again later.

Improve your mobile SEO

A few years ago, your mobile SEO wouldn’t affect your regular SEO. However, due to how many mobile users there are now, Google has begun factoring a website’s mobile SEO into their regular SEO. This means that if you don’t have a website that’s optimized for mobile use, it will actually hurt your SEO.

Attract more local customers

Mobile SEO is extremely important to local SEO. Many people will perform search queries on the go when they are looking for a specific business. These people want to buy. If they are near your physical location and they find your website while doing a mobile search, they’re more likely to drop in and make a purchase. Poor mobile SEO will translate to poor local SEO, thereby potentially hurting your ability to attract local customers.

Grow Your Business With Mobile Optimization

Considering how many people use mobile devices to perform search queries and explore the web, the importance of a mobile optimized website can’t be overstated. If you do not optimize your website design for mobile use, you risk losing a significant part of your target audience.

Website Redesign Checklist
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Consumer Behavior in Marketing

Micro Moments: A New Consumer Behavior in Marketing

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Successful businesses understand that consumer behavior in marketing does not stay the same. Consumer behavior changes based on a variety of factors, including new tools and ways of using those tools. The smartphone drastically changed consumer behavior in marketing. This happened somewhat recently, yet people already spend roughly 3.5 hours a day on their phones. The way that a person interacts with their phone is much different than how they interact with TV, magazine ads, or their computer. As a result, marketers must expand the ways in which they engage with consumers in order to continue capturing their attention.

For example, smartphone usage has resulted in a new consumer behavior in marketing termed “micro-moments.” If you want to capture the attention of your mobile audience, you must find a way to take advantage of these micro-moments.

What are Micro-Moments?

People regularly pull out their phones to look something up, but only spend a few seconds doing so. For example, maybe they’re talking to a friend about a movie and they can’t remember the name of the main actor. A quick Google search on their phone will give them their answer. Or if they’re trying to decide where to eat, they can do a quick mobile search for restaurants in their area. These interactions with their phones are called micro-moments because of their brevity.

Why Are Micro-Moments Important?

Although consumers may only use their smartphones for a few seconds in such micro-moments, they have a purpose that they are trying to fulfill. The buyer’s journey, which many businesses have carefully planned for in a linear fashion, is no longer linear. It’s fractured in hundreds of micro-moments that are intent-driven. They are an opportunity to shape the preferences and decisions of your target audience. As such, you need to position yourself in a manner allows you to address the needs of your audience during these micro-moments. The following are the main reasons why you need to do this:

  1. Find new customers – It’s estimated that around 90 percent of customers are not committed to any brand. This means that if they find you during these micro-moments, they may choose your product or service as a result.
  2. Beat the competition – A third of all smartphone users make a purchasing decision based only on the information provided to them in the moment that they needed it. This means you could steal customers from your competitors as a result.
  3. Boost awareness – Over 50 percent of smartphone users discover new brands during micro-moments.

How Can You Leverage Micro-Moments To Your Advantage?

The following are a few tips on how to position your brand to meet the needs of your audience during micro-moments:

  1. Know their purchasing triggers – Find out how, when, and where your audience is researching and making purchasing decisions. This allows you to create an engaging strategy for consumers during micro-moments across all channels
  2. Make purchasing easy – You want it to be easy for consumers to make a purchase the moment they’ve made a decision. If it’s not easy for them to buy right away, they may change their minds.
  3. Provide relevant content – Figure out what keywords consumers are using to create content that provides helpful answers during micro-moments.

Using the Buyer’s Journey to Create Great Content

Increasing smartphone usage has changed the way consumers behave. The new consumer behavior in marketing you must address is the micro-moment. Micro-moments have quickly become an important part of the buyer’s journey

A GUIDE TO EFFECTIVE MOBILE MARKETING TECHNIQUES
mql vs sql

The Differences Between MQL vs SQL

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One of the biggest challenges businesses face is the lack of communication between their marketing teams and their sales teams. It’s not uncommon for a marketing team to use a variety of strategies to convert a lead and then move on to the next one, assuming sales will pick up where they left off. However, not all leads are the same. Some leads need to be nurtured further and aren’t ready to be engaged. Without any kind of communication with marketing, your sales team is more likely to engage leads that aren’t ready to make a purchase yet while missing out on leads that are. This is why identifying leads as MQL (marketing qualified leads) or SQL (sales qualified leads) is important. But how exactly do you determine whether a lead is an MQL vs SQL?

The Difference Between MQL(marketing qualified leads) vs SQL (sales qualified leads)

Not all leads are of high quality. Just because someone is visiting your website doesn’t necessarily mean that they are a good prospect. You won’t want your sales team wasting time trying to engage with someone who might only have a passing curiosity in your products or services. That’s why you’ll want your marketing team to identify leads who are MQLs. An MQL is a lead that has been identified as someone who is likely going to become a customer, which means that they have value to your business.

Similar Article: A Brief Guide to Sales Lead Generation

However, just because they are likely to become a customer does not mean your sales team should engage just yet. They are likely still in the beginning stages of their buyer’s journey and are still doing research on their own. Trying to close a sale at this point may push them away. It’s only once the lead has taken actions that indicate that they are likely going to make a purchase that they become an SQL. It’s once they are an SQL that your sales team can engage with them.

mql vs sql

Determining MQL vs SQL

The most effective way to label leads as MQL or SQL is through the use of a lead scoring software. Lead scoring software allows you to designate points based on certain qualifications. For example, you can assign a point for downloading an eBook or watching a video on your site. It’s not just specific actions that you can assign points to either. You can assign qualifying points based on demographic information, company information, social engagement, and email engagement as well. You can even assign negative points. For example, if you’re a local business and the lead fills out a form that indicates they live outside of the country, then negative points can be assigned. This ensures they don’t get mislabeled as an MQL.

You will need to determine at what point total a lead becomes an MQL and an SQL. This will require input from both your marketing and sales teams. As to how to decide on how many points to assign to certain qualifications, you’ll need to make use of your analytics. For example, you might find that leads who download a specific whitepaper are more likely to go on and make a purchase. As a result, you’ll want to assign more points to this action.

 

Knowing where your leads are in their buyer’s journey is essential to knowing when to engage with them. As a result, using lead scoring to identify your leads as MQLs and SQLs will help to increase your sales team’s success rate. However, in order for your lead scoring system to be effective, your marketing team and sales team are going to have to work together.

lead generation tips

10 AI Marketing Tools for Optimizing Your Marketing Strategy

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In the current digital era, the revolutionary impact of AI technology on marketing strategies cannot be underestimated. Utilizing artificial intelligence, you can now automate various marketing tasks, obtain valuable insights, and enhance your strategy to achieve remarkable outcomes. And the good news is that a wide array of AI marketing tools exist, empowering businesses to streamline their endeavors and attain resounding success. In this piece, we shall delve into 10 exceptional AI marketing tools for optimizing your marketing strategy:

1. Jasper Jasper Ai Logo PNG vector in SVG, PDF, AI, CDR format

Jasper is an innovative AI marketing tool that revolutionizes the way marketers analyze customer data and optimize their marketing campaigns. Equipped with advanced machine learning algorithms, Jasper empowers you to better understand your target audience and deploy personalized recommendations that elevate your marketing strategies.

A notable advantage of Jasper lies in its ability to examine extensive customer data and discern valuable patterns and trends. Harnessing the power of AI, Jasper seamlessly processes data from diverse origins, encompassing customer behavior, demographics, purchase history, and engagement metrics. This comprehensive evaluation empowers you to delve into the intricacies of your audience, unveiling hidden insights and identifying pivotal drivers that shape customer behavior.

2. Anyword↬ Anyword: AI Copy Software for +30% Conversions

Crafting compelling and effective ad copy can be a challenging task. This is where Anyword comes in. Anyword utilizes natural language processing (NLP) and AI to generate high-performing ad copy. By analyzing vast amounts of data, including successful ads and user behavior, Anyword can suggest the most effective words, phrases, and even emojis to include in your ad copy. This tool helps you save time and improve your ad campaign performance.

Moreover, Anyword goes beyond mere word suggestions and offers comprehensive optimization capabilities. The AI algorithms of Anyword analyze the structure, tone, and style of your ad copy, providing actionable feedback to enhance its effectiveness. Whether it’s improving the clarity of the message, enhancing the call-to-action, or adjusting the emotional appeal, Anyword guides you in optimizing your ad copy for maximum impact.

Company News - Semrush Newsroom3. SEMrush

SEMrush is a popular AI-driven marketing tool that offers a wide range of features to enhance your digital marketing efforts. From keyword research and competitor analysis to content optimization and tracking campaign performance, SEMrush provides valuable insights and actionable recommendations. By leveraging AI algorithms, SEMrush helps you identify new opportunities, optimize your content for search engines, and stay ahead of the competition.

Another notable feature of SEMrush is its social media management capabilities. With AI-powered social media tools, SEMrush allows you to schedule posts, analyze engagement metrics, and monitor social media performance. Moreover, it provides invaluable information regarding expanding your follower base, engagement rates, and social media outreach. This aids in understanding the influence of your social media endeavors and enables informed decision-making based on data to refine your social media strategies.

Surfer SEO Review 2023: Features, Pricing, and Alternatives4. SurferSEO

Enhancing your site’s visibility through organic traffic is paramount, making search engine optimization (SEO) indispensable. SurferSEO, an advanced AI marketing tool, conducts a meticulous analysis of your website’s content, offering valuable suggestions to optimize it for improved rankings in search engine results. Taking into account crucial elements like keyword usage, content length, and readability, SurferSEO assists you in crafting SEO-optimized content that effectively resonates with search engines as well as users.

Furthermore, SurferSEO’s AI capabilities extend to analyzing backlink profiles and providing recommendations for link building. Backlinks play a crucial role in search engine rankings, and SurferSEO helps you identify high-quality backlinkopportunities based on AI-driven analysis. This enables you to develop effective link-building strategies and improve your website’s authority and visibility in search results.

Hemingway Editor – RoaringApps5. Hemingway App

Clear and concise writing is essential for effective communication. Hemingway App is an AI writing assistant that helps marketers improve the readability and clarity of their content. By analyzing text and highlighting complex sentences, passive voice, and excessive adverbs, Hemingway App enables you to create engaging and easily understandable content. This tool is particularly useful for optimizing blog posts, articles, and social media copy.

Additionally, Hemingway App offers a distraction-free writing environment, allowing you to focus solely on your content without unnecessary distractions. The clean and minimalist interface promotes concentration and productivity, enabling you to produce high-quality content efficiently. With Hemingway App, you can enhance your communication efforts, effectively connect with your target audience, and drive better engagement and conversion rates.

Media Assets | Grammarly6. Grammarly

Maintaining the credibility of your marketing materials necessitates meticulous attention to grammar and spelling accuracy. Enter Grammarly, a writing tool fueled by AI, which promptly identifies and rectifies grammatical, spelling, and punctuation errors in real time. With its browser extension and web editor, Grammarly assists you in creating error-free content across various platforms. Whether you’re writing emails, social media posts, or blog articles, Grammarly ensures your content is polished and professional.

Another noteworthy feature of Grammarly is its plagiarism checker. Plagiarism is a serious concern in the marketing industry, and Grammarly helps you ensure the originality of your content. The tool scans the text against a vast database of web pages and other sources to detect any instances of copied or duplicated content. This feature allows you to maintain credibility, avoid legal issues, and produce unique and authentic content.

Algolia Reviews, Ratings & Features 2023 | Gartner Peer Insights7. Algolia

User experience plays a crucial role in retaining customers and driving conversions. Algolia is an AI-powered search and discovery tool that enhances the search functionality of your website or application. By leveraging machine learning, Algolia delivers fast and relevant search results, personalized recommendations, and advanced filtering options. This helps marketers provide a seamless and intuitive user experience, increasing customer engagement and satisfaction.

Brand24 - Products, Competitors, Financials, Employees, Headquarters Locations8. Brand 24

In the era of social media, monitoring your brand’s reputation and tracking relevant conversations is vital. Brand 24 is an AI-based social listening tool designed for marketers. It enables the monitoring of mentions, tracking of sentiment, and analysis of brand reach across social media platforms. Leveraging AI algorithms, Brand 24 provides valuable insights into customer opinions and helps identify influencers. Additionally, it facilitates effective online reputation management for your brand.

Influencity (@influencity) / Twitter9. Influencity

In recent times, influencer marketing has emerged as a pivotal component within numerous marketing strategies. Enter Influencity, an AI-driven platform offering marketers invaluable assistance in identifying and establishing connections with relevant influencers. Influencity empowers you to discover the ideal influencers for your brand, guaranteeing maximum impact and return on investment (ROI) for your influencer marketing endeavors.

By streamlining influencer discovery, providing insightful analytics, automating campaign management, and prioritizing authenticity, Influencity optimizes the influencer marketing journey while enhancing the efficacy of your campaigns.

Scalenut | LinkedIn10. ScaleNut

Manually generating and distributing content often takes plenty of time and resources. ScaleNut helps streamline the process by automating the creation and distribution of content. Also, ScaleNut enables you to generate high-quality articles, blog posts, and social media content much faster. It also assists you in optimizing your content distribution strategy across multiple channels.

Bottom Line

AI marketing tools have revolutionized the way businesses approach marketing. These tools, from personalizing recommendations to optimizing content and automating tasks, empower marketers. They enable them to enhance their strategies and drive better results. By harnessing the power of artificial intelligence, you can streamline your marketing efforts, save time, and make data-driven decisions for maximum impact. Consider integrating these 10 AI marketing tools into your strategy to take your marketing efforts to new heights.