The Value of Marketing Automation in 2020

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As your organization expands, so will your marketing needs. Trying to keep up with all of your marketing tasks can be challenging. Common tasks include emailing leads, posting content on a regular schedule, responding to questions, and more. Many of these tasks are time-consuming, which can make getting everything done in an efficient manner can be tricky. Because of this very reason, you should consider the value of marketing automation.

The Benefits of Using Marketing Automation

Marketing automation refers to a software solution that automatically completes certain tasks based on your instructions. One thing that’s important to understand is that the value of marketing automation goes beyond saving time. As such, the following are a few examples of why you should consider implementing marketing automation tools:

  • Improve productivity

The amount of time that automation can save will help increase productivity. For example, you can use automation tools to trigger emails based on a lead’s actions. Such actions can include downloading something from your site or filling out a form. Since your marketing team doesn’t have to do these tasks, they can use their time to address more important tasks.

  • Reduce human errors

Requiring individuals to perform repetitive tasks over and over again will increase the likelihood that they will make an error. Such errors are natural when the task is mundane and time-consuming.  Automating such tasks can help remove human error from the equation.

  • Improve scalability

If you’re using automation, then your ability to handle a larger workload won’t be affected. Without automation, your team would have trouble handling a bigger workload (which could require you to hire more personnel).

  • Nurture leads more successfully

Using automation, you can make sure that your customer profiles are kept up-to-date. Automation tools can also help you score leads, thereby improving your sales enablement. Finally, automation can help you personalize engagement more, resulting in more effective lead nurturing.

  • Measure success more effectively

Measuring success is important to ensuring that your marketing efforts result in a high ROI. Automation allows you to monitor important KPIs in real-time. As a result, you can make adjustments to your strategy whenever you need to.

Marketing Automation and Trigger Words

Marketing Automation Tools You Should Use

There are many types of marketing automation solutions that are available.  The best way to choose an automation tool is to identify what your automation needs are. With that in mind, the following are some of the most popular automation tools currently on the market:

  • HubSpot

HubSpot is a CRM platform that you can leverage for its content marketing automation tools. For example, HubSpot has a workflow tool that lets you create highly customizable conditional workflows. Using HubSpot, you can set up automated email drip campaigns, segment your contact lists, score leads, and more.

  • Marketo

Marketo uses a Lifecycle Modeler tool that lets you automatically source and organize your leads. If you integrate Marketo with your existing CRM, it will use all of your contact data to automatically move your leads through the sales funnel. Additional features include precision targeting with smart campaigns, streamlined lead nurturing, and email marketing automation capabilities.

  • Customer.io

Customer.io is an email automation solution that you can use to create targeted messages based on how your customers interact with your business. The tool also lets you set up trigger actions using a set of predefined rules. Additional features include conversion tracking, customer profiles, in-context conversations, and A/B testing.

  • Userfox

Owned by AdRoll, Userfox is a SaaS automation solution focusing on email automation. The tool lets users set up triggers based on certain events to automatically send emails to their leads. It’s worth noting that the tool is primarily for tech companies.

  • Pardot

Pardot is a B2B marketing automation solution that belongs to the Salesforce ecosystem. Some of its many automation features include progressive profiling, email marketing, lead assignment, lead scoring, and more.

  • Ontraport

Ontraport is an all-in-one marketing and sales automation platform. The solution provides in-depth insight through its Campaign Performance Mode. Additional automation features include email automation, list segmentation, SMS messaging automation, appointment scheduling, trigger campaigns, and more.

  • InfusionSoft

InfusionSoft is a small business automation tool offered by Keap. It allows you to automatically capture and tag new leads, score leads, assign tasks, invoice clients, set up recurring payments, and schedule appointments.

Implement Marketing Automation Tools to Improve Your Marketing Success

Marketing automation tools not only help to improve the productivity of your marketing efforts, but they can also significantly improve their effectiveness. The value of marketing automation simply cannot be overstated. Because of this, you should strongly consider adopting one or more automation tools if you haven’t done so already.

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Marketing Trends 2

What’s Trending in Marketing for August 2020

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Staying current on marketing trends is especially important to assess whether your marketing efforts are harmonious with today’s evolving world. We know the difficulty of keeping up with these trends given the abundance of information thrown at us every day. The following articles highlight current August 2020 marketing trends that we think are worth paying attention to:

Noteworthy Marketing News

Hulu Launches Beta for Self-Serve Advertising Platform

In effort to combat the negative economic backlash of Covid-19, Hulu has created an opportunity for small businesses to use its platform. Hulu has recently launched a self-service advertisement program eligible for any company with a minimum ad budget as low as $500. The process is simple: a company creates and submits a 15-30 second creative video along with details on budget, date range, and an area to upload the ad to Hulu Ad Manager. Hulu approves or denies within 3 days. Brands also have the option to specify their target market by age, gender, genre and location. Hulu provides approved brands with a simple walk-through of set-up and launch. For this program, Hulu permits a maximum of one version of a creative video per campaign.

As part of its recent Enabling Dishonest Behavior Policy, Google Ads is banning any advertising for “spyware and surveillance technology” in both search and shopping starting August 11. Examples of services include fake passports, fake degrees or diplomas, drug test aids, exam or paper writing services, invalid reviews and clicks, and fake social media endorsements. Examples of unauthorized access includes hacking, cable-stealing, radar jamming technology, traffic signal changers, and phone/wiretapping. Google explains that its list is not exhaustive and only mentioned for example. Google exemplifies spyware as GPS trackers, cameras/recorders marketed for spying purposes, and software that monitors someone else’s texts and phone calls, with the exception of parents tracking underage children. Violators on Google Ads will receive a 7-day warning.

Social Short: Twitter Ad Engagement Drops, Snap Minis Launch, more brands pause Facebook Ads

Twitter’s ad revenues have fallen in the past years though daily active user rates have increased. However, Twitter’s CFO Ned Segal is confident in the rebuilding process of Twitter’s ad server. He expresses optimism for the future of advertisements on Twitter through the advantage the platform has for live events.  Snapchat reports a 17% increase in revenues. Though its audience is largely younger, Snapchat CEO Evan Spiegel found that the average number of users on the Discover page are in their thirties. Additionally, the platform has benefited from the increasing Facebook ad withdrawals. Twitter has also taken action against QAnon content, suspending thousands of accounts for sharing or associating with any “conspiracy theory-ridden content”.

Improving your Marketing Program

Lessons Learned: Buyer Persona Gone Wrong

Before a company can establish a solid marketing plan, it must be aware of the specific target markets or customer profiles it has the best chance to attract to its product or service. Creating a buyer persona is essential to effective attraction marketing. In order to perfect your approach in buyer persona launch, here are some common mistakes to avoid.

30 Ways to Boost Instagram Engagement & Following

Looking for ways to boost your social media brand presence? Knowing how to increase brand engagement on Instagram, the latest and hippest social media platform app, is a great start. People are online all day due to working from home. Virtual shopping has risen due to restrictions and pandemic fears. As we have geared toward a more online world, your brand’s presence on the web is more important now than ever. According to Forbes, 80% of Instagram users follow at least one business or brand, and 200 million users on Instagram visit business profiles daily. 70% of users turn to Instagram to look up a brand, and 60% learn about new products using Instagram. Now is the time to catch up with the competition that is already using these trends to their advantage.

Istanbul, Turkey – December 15, 2018: Person holding a brand new Apple iPhone X with Instagram profile on the screen. Instagram is an online mobile social networking service, launched in October 2010.

5 Ways to Improve Your B2B Marketing Strategy

B2B marketing can be a challenging endeavor, especially if you don’t have a clear cut marketing strategy in place. To have any hope of running a successful B2B marketing campaign, you’ll need to establish what your goals are. Once you’ve done so, you should implement marketing strategies that will support those goals and help you achieve them. The following are five B2B marketing tips that you should use to help improve your marketing efforts.

Free Digital Marketing Tools To Cope With COVID-19

Recent Marketing Reports, Updates, and Trends

No in-person events until 2nd half of 2021, marketers say

According to a recent Marketing Land survey of 300 people, 3 out of 10 people responded that they anticipate attending in-person events in the first half of 2021. In another survey, 70% of respondents plan to attend solely online events until a Covid-19 vaccine emerges.

U.S. Mobile Ad Spending Update

In March, E Marketer’s Mobile Ad Spending Report forecasted that the pandemic would cause a 20% increase in mobile ad spending, but they have now updated this expectancy and reduced it to 4.8% growth. Among mobile advertising results, location-based advertising has suffered, and gaming and streaming video apps have done well. This year’s lost growth in mobile ad spending will affect overall spending through at least 2024.

COVID-19 Is the Asteroid That Struck American Small Business

Positive news regarding the virus is 78% of small businesses report being able to survive 7 to 12 months or more with existing cash on hand, and 57% could last over a year. Restaurants suffered primarily, as there were over 133,000 business closures total and of the 26,000 Yelp restaurants that have been closed since March, 60% were now permanently closed. A majority of 92% of businesses report pivoting strategy in at least one way form the pandemic. The most common change was a creation of delivery channel, and 96% of businesses reported planning to keep some new services and channels post-pandemic, while 43% will maintain all changes. Find out more on Search Engine Land.

 

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pinterest marketing

Utilize Marketing Audiences on Pinterest Today

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pinterest marketingPinterest is a valuable marketing tool, as 88% of pinners purchase something they have pinned, and 49% purchase 5 or more products they have pinned. Despite its effectiveness as a marketing tool, only 28% of marketers are already using Pinterest, so get ahead of the competition and start using this visual platform today.

Who’s Using Pinterest?

Pinterest has over 335 million  worldwide users and 88 million users from the United States. With over 200 billion Pinterest pins and 4 billion boards, users save 2 million shopping pins on boards daily. 71% of Pinterest users are female. In the United states, 40% of dads use Pinterest, and 80% of moms. The median age of Pinterest users is 40, however most active “Pinners” are below 40 years old. Gen Z adults and millennials are the most dedicated users, however Gen X users increased daily use by 10% from 2018 to 2019.

30 Ways to Boost Instagram Engagement and Following

Marketing on Pinterest: Homebuilding, Crafts, Senior Living, Real Estate, CPG, and more

Two thirds of pins represent brands and products, and 50% of users have made a purchase after seeing a promoted pin.  According to Mintel’s February 2020 Arts and Crafts Consumer Report, Pinterest is largely used to spread creativity through DIY crafts, creating a valuable marketing opportunity for craft and home decorating companies. Pinterest is also a valuable tool for homebuilders to reach consumers through typing in keywords linked to related visual boards of ideas and products. Additionally, Pinterest is a marketing tool to promote services as well, such as Senior living facilities. A platform that provides a unique way to visually display information, Pinterest provides a way for your brand to share health and caregiver related articles, exercise routines for seniors, home health care products, images from your service’s website, and even healthy recipes. As nearly 30% of Pinterest users have a 6-figure income, Pinterest is a  sufficient platform for real estate companies to reach their target audiences. In a study of 9 million consumers, consumer packaged goods (CPG) marketing research shows that Pinterest households were 29% more likely to try a new product within the first 10 months of launch than non-Pinner households, and the Pinner “trial date” was 40% higher in the first 30 days of launch than non-Pinners. Experts say the study shows that people on Pinterest are more likely to try new CPG products. Overall, 75% of Pinners say they are “very interested” in new products compared to 55% with the same level of interest on other digital platforms.

Click here to learn more about social media from our FREE Social Prospecting Workbook

30 Greatest Lead Generation Tips

 

inbound marketing strategy

Developing Inbound Marketing Strategies For Your Business

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Everyone is familiar with traditional marketing. Traditional marketing includes TV commercials, radio ads, magazine ads, billboards, and more. While such marketing can still be very useful, it’s not always a cost-effective option for smaller businesses. It’s one of the reasons why most businesses have set up websites and social media pages (such as on Facebook). What you may not realize is that marketing your company online in such a way is known as “inbound marketing.” You should also know that a lot more goes into inbound marketing strategies than just setting up a website.

What Is Inbound Marketing?

People often think of inbound marketing as being the same as online marketing. However, while online marketing is often a form of inbound, they are not the same. Inbound marketing refers to any marketing strategy with a focus on attracting an audience. Most traditional marketing strategies, such as TV commercials, directly engage an audience. This type of marketing is known as “outbound marketing.”

How Is Inbound Different Than Outbound Marketing

Instead of directly engaging an audience, inbound marketing involves letting your audience come to you. To achieve this, you need to put yourself in a position to be found. For example, when someone does a Google search and finds your website on Google’s SERP (search engine results page) and they visit your site as a result. This is a form of inbound marketing.

The Benefits Of Inbound Marketing Strategies

First of all, inbound marketing is the most affordable option for companies with a smaller budget. What’s particularly beneficial about inbound marketing is that you can scale your efforts as you grow. It’s also a more effective way to build your brand authority, thereby helping to increase your reputation while building a larger audience.

Inbound Marketing Is A Long-Term Strategy

In addition to being cost-effective and easier to scale, inbound marketing is also a long-term strategy. You’ll rarely see significant results from your inbound marketing efforts the moment you implement them. But if you keep at it, you’re much more likely to achieve long-term success. This differs from outbound marketing, which tends to be more short-term in its results.

5 Essential Inbound Marketing Tips

Hopefully, your business has a website or a social media page. Most small businesses, including mom and pop shops, at least have a Facebook page. This is a good start; however, you’ll want to expand your inbound marketing efforts to increase your chances of success. The following are five essential inbound marketing strategies that you should adopt:

1. Create Attention-Grabbing Content

To attract people to your business, you need to have something of value to offer.  Because of this, you need to create content. Content is the reason people use the Internet, whether they are doing research, looking for help, or seeking entertainment. By creating website content, you put yourself in a position to be found. The content you create can continue to attract new leads over the long run. However, not just any content will do. You need to develop content that’s relevant to your business and that provides value to your target audience.

2. Promote Content On Social Media

Creating high-quality content is the first step. However, you need to promote it to attract as many potential customers as possible. Social channels are arguably the best way to promote new content since billions of people use social media. By posting content on social media, you will generate awareness of that content to your followers. Additionally, you will have a chance of attracting more leads if your followers share your content.

3. Set Up A Blog

The blog is one of the most effective ways to generate and organize content. By setting up a blog, you create a dedicated section on your site where you can publish new content. Your audience will know that they can continue to visit your blog to view new content in the future. As such, a blog also makes it easier to nurture your leads and maintain your audience.

4. Monitor Social Media And Website Analytics

You’re going to have a difficult time determining the success of your inbound marketing efforts if you can’t judge their performance. Fortunately, there are tons of website and social media analytics tools that you can use. By tracking various KPIs, you can identify what inbound efforts are performing well and which ones are doing poorly. This data can help guide your future marketing efforts.

 Six Steps to Better Use of Marketing Analytics & Dashboard 

5. Use SEO For Your Headlines

Search engine optimization makes it easier for Google to identify what your content is about and how engaging it is. It factors these things into ranking content. The better your content ranks, the more organic traffic you’re likely to receive through Google’s search engine. As such, make sure that you optimize your content’s headlines using strong, relevant keywords.

Develop an Inbound Marketing Strategy Today

As beneficial and cost-effective as inbound marketing can be, it’s important to understand that it’s not superior to outbound marketing. Inbound marketing is just a different type of marketing strategy than outbound. The best approach is to use both inbound and outbound marketing strategies that work with each other. Either way, you’ll want to make sure that you use the right inbound marketing strategies to get the most out of your inbound marketing efforts.

 

Inbound marketing will help you grow your business by attracting website visitors, converting them into leads and closing leads into customers

30 Ways to Boost Instagram Engagement & Following

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Looking for ways to boost your social media brand presence? Knowing how to increase brand engagement on Instagram, the latest and hippest social media platform app, is a great start. People are online all day due to working from home. Virtual shopping has risen due to restrictions and pandemic fears. As we have geared toward a more online world, your brand’s presence on the web is more important now than ever.

Why Instagram?

According to Forbes, 80% of Instagram users follow at least one business or brand, and 200 million users on Instagram visit business profiles daily. 70% of users turn to Instagram to look up a brand, and 60% learn about new products using Instagram. Now is the time to catch up with the competition that is already using these trends to their advantage.

Here is a compilation of our 30 best marketing tips for businesses to grow Instagram engagement and following in 2020:

Instagram Profile and Posting Habits

  1. Get to know the Instagram app and master how to use its basic features such as uploading posts and stories.
  2. Write a compelling Instagram bio and integrate it into your brand personality.
  3. Keep posts visually consistent to meet your brand’s style guide and tone.
  4. Incorporate categorized pinned stories on your Instagram page so it is easily navigable and can be used as a resource for sharing your brand identity to consumers.
  5. Optimize captions using brand hashtags and relevant hashtags with high popularity. (Determine if a hashtag is trending by typing the hashtag in the instagram search bar to see how many posts come up with the hashtag.)
  6. Use tools such as Hashtagsforlikes to optimize hashtags to use for your business sector.
  7. Create and promote a specific branded hashtag for a campaign. Encourage others to share the hashtag with it theming around a relevant, trending topic that consumers are passionate about.
  8. Use local hashtags and geotags on posts in order to attract local users on Instagram in a similar way SEO works for the web.
  9. Post consistently with both posts and stories, including videos, polls, and other interactive elements to keep followers engaged and entertained with your content. 
  10. Start conversations using Instagram stories stickers and polls.
  11. Schedule Instagram stories to generate more views.
  12. Keep in mind that 40% of Instagram videos do not have sound on, so ensure you caption relevant verbal content.
  13. Convert instagram followers into email subscribers by making your Instagram a business account and promoting your email subscriptions in your Instagram posts and stories.
  14. Monitor your tagged photos to ensure a good reputation, and un-tag your account on posts that are irrelevant or spam, so they do not appear on your profile.
  15. Add a link to instagram stories in order to generate website traffic.
  16. Use humor through gif’s and memes to execute your brand message through a creative angle.

Increasing your Instagram following

  1. Optimize SEO on instagram by paying vital attention to your Instagram handle and name. It is very important that your handle (@…) reflects your business industry. Try to make it short, sweet, and with relevant words. The account name should reflect the account handle and industry because it is what Instagram checks its searches against when users type a word or emoji in the search bar.
  2. Partner with micro influencers.
  3. Run a contest, giveaway, or raffle entry through your account page.
  4. Invest in Instagram ads, which targets customers with personalization and buyer persona techniques.
  5. Create “savable” content, or posts that are aesthetically pleasing, informationally useful or relevant. This will entice followers to save the content to their library and increases the chances of further brand awareness. Simultaneously, creating desirable content provides people a reason to continue following your page and share your content.
  6. Participate in popular conversations on accounts with high following and public relevance in order to get your instagram handle out there and quickly generate new followers.
  7. Encourage followers to re-share your Instagram stories through incentives of discount promotion codes and/or contests.
  8. Open up about your business with a weekly featured vlog of the day in the life of an employee, an interesting biographical picture and captioned story of the founders, or inspirational quote from the CEO.
  9. Follow relevant accounts and users following competition in your industry to gain followers back.
  10. Promote your Instagram on other social media accounts. Feature your Instagram account in your Twitter and Facebook bios, and make a post promoting your Instagram page with a link.
  11. If your Facebook has many likes or followers already, consider linking your Facebook and Instagram together to boost your Instagram following.

6 Social Media Trends to Follow in 2020

Keeping Track of your Instagram Performance

  1. Ensure your account is in business mode to automatically receive valuable insights and analytics on how your posts are doing.
  2. Regularly test and analyze new content to post to your Instagram.
  3. Use a free follower tracking app to regularly unfollow accounts that do not follow yours back in order to maintain a good follower/following ratio while continuously following new accounts.

We hope these 30 tips with various resources serve you well on your journey to becoming an Instagram lead-generation powerhouse. Happy “gram-ing”!

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july 2020 marketing trends

What’s Trending in Marketing for July 2020

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During this Covid-19 summer, staying current on marketing trends is especially important to assess whether your marketing efforts are harmonious with today’s evolving world. We know the difficulty of keeping up with these trends given the abundance of information thrown at us every day. The following articles highlight current marketing trends that we think are worth paying attention to:

Noteworthy Marketing News

Zuckerberg: Advertisers will be back to Facebook ‘soon enough’

Over 600 brands are a part of the “Stop Hate for Profit” campaign boycotting Facebook advertising due to their accusation that Facebook policies are too slow at removing hateful content. A recent BBC article reports that CEO Mark Zuckerberg does not plan to acknowledge the boycott, believing these companies will return to Facebook Ads soon enough. Read more on BBC. 

Google Adds Auto-Generated ‘Smart Replies’ to YouTube Studio

Google added automatic “smart replies” to YouTube studio to ease communication and engagement for creators. According to Google, the system is the first of its kind to have cross-lingual and character-byte based features. This new feature is currently available for English and Spanish only. The system scans comments on YouTube videos and provides suggested quick replies to each for the account owner to select. Over time, it adapts response suggestions to the user’s conversational tone and style. This new feature can allow youtube users to enhance their public relations image with fans and subscribers. Get the full story on Social Media Today. 

Enjoy this Article: Marketing Trends in April 2020

Improving Your Marketing Program

Free Digital Marketing Tools to Cope With COVID-19

During these trying times, we are seeing free and discounted digital marketing tools, being used to support sales and service professionals. This generosity has helped keep marketing teams engaged, support demand generation initiatives, and enable sales and service professionals to better meet the needs of their customers. While this list may not be comprehensive, here are some recommendations for the most valuable digital marketing tools available to sales, marketing, and customer success professionals today.

Marketing Strategies In Times of Fear and Uncertainty

Your marketing strategies must play a role in reassuring customers. Unfortunately, there is much uncertainty in the world, and that’s truer now than ever before. It’s no secret that the coronavirus has left many people in a state of fear, anxiety and grief. We know this is a great time to be marketing- but perhaps are unsure what is best for every customer during these times. While these concerns are logical, it’s important to keep a positive attitude. Your marketing strategies should be about helping your customers keep that positive attitude. Here are a few ways to help them do just that.

Blog vs. Vlog: Why Your Business Should Begin Vlogging

The blog has long been one of the preferred tactics for content marketing strategies. Using a blog, you can easily publish a variety of different content, from written articles to infographics and more. However, blogging isn’t the only content marketing tactic that works. More and more businesses are beginning to vlog as well. The concept of a vlog is simple — it’s a blog in video form. The question is how do you decide which to choose between blog vs. vlog for which type of content?

 

Recent Marketing Reports, Updates, and Trendsjuly marketing trends

Coronavirus Forces Dramatic Change in Marketing, But More Can Be Done to Adapt

The current state of uncertainty is impacting 82% of marketer’s day-to-day life. There is room for improvement in marketer’s internal communication with employees, as 60% provide regular updates to everyone on organization impact and 54% provide regular internal updates on the customer’s feelings and behavior. 72% of marketers have communicated with customers about their organization’s next steps. However, 58% of marketers report difficulty due to their organization’s reaction to the pandemic. For instance, 48% have frozen hiring, 56% have reduced marketing budgets, with the average budget reduction over 30%, mainly in creative and media spend categories. The largest cuts are in the digital channel. These drastic cuts in marketing spending are expected to hurt brand equity long-term. 40% of marketers have developed coronavirus-specific creative, 16% have increased corporate social responsibility and 34% have begun offering promotions to engage customers during the situation. More about the study is available on AMA. 

IAB U.S. 2020 Digital Video Advertising Spend Report: Putting COVID in Context

Due to connected TV, video campaigns remain stable among the cancelled campaigns due to the pandemic. IAB’s U.S. 2020 Digital Video Advertising Spend Report found that Connected TV was the least impacted by Covid-19. Key findings include that the average Connected TV spend for the year is expected to reach $16 million per advertiser, which is a 8% rise. More than half of these buyers are switching dollars from broadcast and Cable TV towards Connected TV.  The largest buyer categories are retail spending $32.2 million per advertiser, media/entertainment spending $31.9 million per advertiser and telecom spending $20.6 million per advertiser. The hardest hit in 2020 is expected to be video advertising on desktop. Download IAB’s full report here.

Homebuilder Sentiment Posts a Record Jump in June, signaling a Housing-Market Rebound from the Coronavirus Pandemic

The National Association of Homebuilders/ Wells Fargo Housing Market Index’s report of homebuilder sentiment rose to 58 in June, which was a record-high 21-point jump. According to the index, anything above 50 indicates a positive market. As mortgage rates are at all-time lows, 10.9% more people applied to purchase a home this May compared to 2019. Overall, all components of the housing market index gained in June. The positive outlook in this industry points to a notable opportunity for homebuilder marketers. Read more on the Business Insider. 

Manufacturing bounces back stronger than expected in June, ISM reading shows

For the first time since the pandemic lockdown, over half of U.S. manufactures reported better-than-expected expansion in June. According to the Institute for Supply Manufacturing survey, 52.6% of companies reported growth, which was higher than economist expectations. Only 5 out of 18 industries reported negatively. Textile mills, wood products, furniture and related products had the highest expansion. In May, employment went up 10 points, production up 33.2 points, and new orders up 31.8 points. Manufacturing companies have a marketing opportunity as business begins to rise in these industries. CNBC has the full story here.

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buyer persona

Lessons Learned: Buyer Persona Gone Wrong

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Before a company can establish a solid marketing plan, it must be aware of the specific target markets or customer profiles it has the best chance to attract to its product or service. Creating a buyer persona is essential to effective attraction marketing.

Market Segmentation

In order to perfect your approach in buyer persona launch, these are some common mistakes to avoid:

  1. Don’t Forget to Focus on the Buyer Decision

The most common mistake marketers make is solely defining a buyer persona by the buyer profile, rather than putting detailed consideration in what is most useful: the buyer decision.

How to fix this:

Aside from using previous data, we recommend using the research questions provided by 5 Rings of Buying Insight™, which incorporates every aspect you need to know about your buyer persona’s decision making process:

  1. Priority initiatives – What causes certain buyers to invest in solutions like yours? What is different about buyers who are satisfied with the status quo?
  2. Success factors – What operational or personal results do your buyers expect to achieve by purchasing this solution?
  3. Perceived barriers – What concerns cause your buyers to believe that your solution or company is not their best option?
  4. Buyer’s journey – Who and what impacts your buyers as they evaluate their options and make a selection?
  5. Decision criteria – Which aspects of competing products, services, solutions, or companies do your buyers perceive as most critical? What do your buyers expect for each?

Ultimate Guide to the Buyer’s Journey- Find out What Each Stage of the Buyer’s Journey Entails

  1. Keep Your Research Questions Simple and Sweet

Marketers often stray from insightful target market findings if they use too much detail in their research questions. When conducting research about your buyer persona through surveys or focus groups, avoid questions that are overly personal or technical. This may deviate your campaign away from any productive findings that would help you truly get to know your ideal customer niche.

How to fix this:

When developing questions, it is best to start by establishing what the key problems or questions are that you ultimately want answers for.  You may start with a larger, broader list of questions… however, do not make the mistake of forgetting to shave it down. In the end, all questions should lead to answers that are simple, sweet, and directly related to the problem trying to be solved at hand.

 

  1. Assuming About the Buyer Persona Leads Campaigns Astray

It is important to remember that the most helpful information comes directly from the customers. When researching a potential buyer persona, it is crucial to avoid filling in the blanks, skipping the interview, or assuming anything about the client. A campaign could go in the complete wrong direction if this occurs.

How to fix this:

Rather than making an incorrect assumption based on survey results, in-depth conversations with people can provide the answers you need to bring your brand to the next level. Additionally, a small sample size may lead to incorrect assumptions. Since quality > quantity, and many agencies fixate too much into demographic or other obvious information rather than actually helpful insights, in-depth interviews are again a solution to avoiding this mistake. In order to avoid an over-reliance on anecdotes, always ensure they are backed up by data. You know what they say about assuming… it definitely does not make an accurate buyer persona!

 

  1. Less is More: Master One Buyer Persona First!

It is important to focus on mastering one target market rather than taking on too many to handle. Trying to tackle too many buyer personas at once can overwhelm. This results in a lower quality of target profile insights and vague understanding of individual buyer personas.  Before deciding to take on another buyer persona, it is important to know that this new initiative will bring about sufficient revenue and that your company has the resources necessary to execute.

How to fix this:  

Instead of pondering how many buyer personas to generate, it is important to first focus on establishing how many ways your company needs to market its product or service as the solution for a given buyer persona. Once these are established, it is much easier to gauge if another buyer persona should emerge.

 

  1. One Stock Photo Cannot Fit All

Though stock photos incorporate a creative, personable, and emotion-driven touch to a targeted campaign. However, marketers often forget that one stock photo cannot fit all customers within a buyer persona. Do not make the common mistake of overthinking a stock photo to the point it (mis)leads your campaign into the (wrong) direction.

How to fix this:

In order to solidify your campaign, be sure to start the buyer persona creation process with fleshed out, concrete ideas about who exactly your target market is. Only then should you allow yourself to do the fun part of depicting this persona; stock photos should embellish your envisioned buyer persona- not create it.

More on Buyer Personas:

buyer persona guide for business

 

Google ads credit

How the Covid-19 Relief Google Ads Credit Program Works

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Google has responded to Covid-19 globally by giving qualified small and medium sized businesses $340 million in free Google ads credit. This includes small and medium sized businesses who advertised with Google Ads directly through Google and/or a digital marketing agency (like Stevens and Tate).

google ads credit

Eligibility and Amount Given:

In order to qualify for the Google Ads Credit Program, a small or medium sized business must have spent money with a Google Ads account in 10 of 12 months in the year 2019, and in January and/or February of the year 2020.

Each eligible customer will receive one ad credit, even if that customer advertises with more than one account. The maximum U.S. Dollars the free ad would be worth is $1,000, and the amount varies by factors including: amount spent on Google Ads in the past, country billing address, and currency.

How to View your Google Ad Credit:

Google Ad credits have launched in Australia, China, Germany, India, Italy, New Zealand, Spain, Taiwan, Ukraine, United Kingdom, and United States. There is no application process; the Google ad credits are automatically applied. Additionally, qualified customers cannot transfer, split, or refund their Google ad credits. Qualified accounts will receive a notification email. The applied credit appears on the Google Ads account by clicking “Tools” > “Billing” > “Promotion”. The Google ad amount appears on the “Transactions” page. The free ad credit expires on December 31, 2020.

Helpful Resources for your Business During This Time of Uncertainty:

Free Marketing Consultation

Senior Living Advertising Ideas That Avoid Stereotyping

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One of the main reasons why marketing a senior living community is so challenging is because it’s easy to fall into the trap of advertising to seniors in a stereotypical way. In fact, a recent survey of 400 seniors aged 70 or over revealed that 60 percent of respondents felt that most advertisements used stereotypes to represent seniors. Keeping that in mind, the following are a few advertising ideas to help you avoid senior living stereotypes:

Don’t Be Pushy Or Preachy

A lot of ads that target seniors tend to be on the condescending side. You’ll want to try and position yourself as an authority on the subject, but you won’t want to do so in a way that you’re telling your audience you know better than they do. This will come off as pushy or preachy, which is a tone you should avoid. Be factual and informative in an honest and respectful manner.

Focus On The Individual, Not The Demographic

One of the biggest offenses in senior stereotyping is to use actors that fit the general demographic of your audience and have them do something mundane, like smiling while they drink a glass of wine and stare out into the distance. How is your audience supposed to relate to an image like this? On the other hand, you also don’t want to deceive a senior struggling to live on their own; such as someone being helped into bed because they are too feeble to function by themselves.

Instead of trying to represent an entire demographic by the extreme ends of the spectrum, focus on the individual. What does your target audience actually want and need out of a senior living community? Highlight purposeful activities, such as actively participating in the world and continuing to pursue their passions.

Check out this article for tips on how to market senior living communities

Show Don’t Tell

Having someone speaking to the audience about the benefits of moving into your living community is a tired trope. It’s something that most seniors expect from a pamphlet. Showing is much more effective than telling. A great example of a senior living community that did this focused on showing the day-to-day lives of its residents as they dined, exercised, played pool, painted, and more — all without any dialogue whatsoever. Like they always say, an image is worth a thousand words.

Entertain Your Audience

It seems like many advertisers forget that seniors still like to be entertained and that they have a great sense of humor. You don’t need to be deadly serious when marketing towards seniors. Try to entertain them and appeal to their sense of humor — you’ll find that they’ll be much more engaged as a result.

Many senior living communities fail to market to a senior audience effectively. This is because they fall into the trap of using advertising ideas that rely on senior stereotypes. Seniors recognize these stereotypes and do not appreciate them. As a result,  you will have difficulty generating interest in your community. Use these advertising ideas to help avoid stereotyping seniors in your marketing efforts.

25 Website Must Haves For Driving Traffic, Leads & Sales

digital marketing tactics

How Visual Searching is Changing Digital Marketing Tactics

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Search marketing is constantly evolving, requiring businesses to adapt their digital marketing tactics accordingly or risk falling behind. Not only is Google known for continually adjusting and improving their search engine algorithm (often requiring SEO strategies to be adjusted to keep up), but new forms of search are emerging. Over the past few years, we are all becoming accustomed to the rise of voice search; however, visual search is advancing in leaps and bounds as well.

Visual search has been around for a few years now. According to a report published in 2017, 27 percent of all searches across ten major online platforms (including Google Images, Google, Amazon, and YouTube) were visual searches. With that in mind, visual search should be implemented into your digital marketing tactics.

Visual search is exactly what it sounds like — performing a search on the web using a visual. While this might not seem very convenient when done on a desktop or laptop, it makes a lot of sense when done on smartphones. Essentially, a consumer can take a picture using their phone’s camera of a product in-store to perform a search on that product. If the company producing the product has optimized for visual search, then that customer should be able to pull up valuable information on their phone. This isn’t the only way visual search can be accomplished. For example, someone could take a picture of a tree to find out what type of tree it is.

Find out other digital marketing techniques: Types of Digital Marketing Strategies Your Business Should Use

What are the Benefits of Visual Search?

Brands that sell products that are more visual have the most to gain from implementing visual search. For example, some of the most common products that users perform visual searches on include fashion, home decor, art, food, animals, and vehicles. One great example of visual search in action is Pinterest. They allow users to take pictures of objects in the real world, which will then pull up results of similar-looking objects featured on Pinterest. The following are a few of the benefits of implementing visual search into your digital marketing tactics:

  • Improve the shopping experience

    There are several ways that visual search can improve the shopping experience. For example, a customer that sees a product that they want to buy can use visual search to find similar products and compare prices. Retailers can also make product recommendations based on the visual attributes of the products the customers have been searching for using visual search. This allows for a more personalized shopping experience.

  • While many businesses monitor social media for mentions of their brand, few employ visual search. Using visual search, allows you to look for your brand logo across social media. This can be very helpful, especially on social channels that are more visually-based, such as Instagram. Take for example, Starbucks. They used visual search to discover that customers were filling their Starbucks cups with whipped cream and giving them to their dogs. Such a trend can be taken advantage of as a marketing opportunity — and they would have never known about it without a visual search.

  • Identify influencers

    Building relationships with brand influencers is an effective way to gain access to large target audiences. However, finding those influencers can sometimes be a challenge. Many influencers do their “influencing” with visual content. For example, it’s well known that there are many influencers on Instagram. Performing a visual search can help you find influencers that are posting visual content related to your company’s products. It’s a more effective way of finding relevant influencers than through text-based searches.

  • Engage users more effectively

    Simply optimizing for visual search can help you engage with your users more successfully. This is because people are visual beings. They engage with and relate to visual content much more than they do with text. The ability to take photographs and obtain information or recommendations based on those photographs will go a long way toward keeping your brand on the top of their minds.

  • Attract more mobile users

    Considering how important the mobile market is, visual search is an excellent way to attract more mobile users. Visual search is a very mobile-centric feature, after all. Few people are going to use visual search on their desktops or laptops due to their static or bulky shape. Smartphones and tablets make it easy to snap photographs whenever users want.

Visual search grows more prominent by the day. The ability to perform searches using images can help to greatly improve your user experience in many different ways. If you have a visual product, then you should begin thinking about how you can employ visual search into your digital marketing tactics.

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